User Guide
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Contents 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Misfeed at Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10 Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15 A User Safety Index Phaser® 6360 Color Laser Printer iv
Contents 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Misfeed at Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10 Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15 A User Safety Index Phaser® 6360 Color Laser Printer iv
User Guide
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USB connection 4. Transfer roller 3. Fuser 6360-043 Phaser® 6360 Color Laser Printer 1-3 Power cord connection Inside View Doors A and C Open 23 4 5 6360-041 Door B Open 12 1 1. Front Door B 2. Toner cartridges (high capacity) 3. Imaging unit 4. Front Door A 2. Door C latch 6360-042 1. Door C 5. Rear-Left View Parts of the Printer 1 2 3 4 5 1. Top cover 2. Ethernet 10/100 Base-Tx connection 5.
USB connection 4. Transfer roller 3. Fuser 6360-043 Phaser® 6360 Color Laser Printer 1-3 Power cord connection Inside View Doors A and C Open 23 4 5 6360-041 Door B Open 12 1 1. Front Door B 2. Toner cartridges (high capacity) 3. Imaging unit 4. Front Door A 2. Door C latch 6360-042 1. Door C 5. Rear-Left View Parts of the Printer 1 2 3 4 5 1. Top cover 2. Ethernet 10/100 Base-Tx connection 5.
User Guide
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...Genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow, and Black): ■ Standard capacity ■ High capacity 6360-066 Note: Each toner cartridge includes installation instructions on page 5-6 Certain consumables and routine maintenance items need to be parts or kits. Routine maintenance items are printer parts... on the box. Routine Maintenance Items Routine maintenance items are typically customer replaceable. ■ Imaging unit ■ Fuser ■ Transfer roller ■ Feed roller kit Phaser® 6360 Color Laser Printer 5-5 Each supply includes installation instructions.
...Genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow, and Black): ■ Standard capacity ■ High capacity 6360-066 Note: Each toner cartridge includes installation instructions on page 5-6 Certain consumables and routine maintenance items need to be parts or kits. Routine maintenance items are printer parts... on the box. Routine Maintenance Items Routine maintenance items are typically customer replaceable. ■ Imaging unit ■ Fuser ■ Transfer roller ■ Feed roller kit Phaser® 6360 Color Laser Printer 5-5 Each supply includes installation instructions.
User Guide
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... Fuser on page 6-7 ■ Jam at the Duplex Unit on page 6-9 ■ Jam at Tray 1 (MPT) To clear the misfeed: 1. It includes information about supported paper and media, guides for usage, and instructions for properly loading paper in this guide. Remove the jammed paper from Tray 1 (MPT). 6360-012 Phaser® 6360 Color Laser Printer...
... Fuser on page 6-7 ■ Jam at the Duplex Unit on page 6-9 ■ Jam at Tray 1 (MPT) To clear the misfeed: 1. It includes information about supported paper and media, guides for usage, and instructions for properly loading paper in this guide. Remove the jammed paper from Tray 1 (MPT). 6360-012 Phaser® 6360 Color Laser Printer...
User Guide
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Close Front Door A. 6360-011 6360-059 Jam at the Fuser To clear the jam: 1. Remove any jammed paper. Press the button on the right side of the printer to open Front Door B. 6360-001 Phaser® 6360 Color Laser Printer 6-7 Clearing Paper Jams 8. 7.
Close Front Door A. 6360-011 6360-059 Jam at the Fuser To clear the jam: 1. Remove any jammed paper. Press the button on the right side of the printer to open Front Door B. 6360-001 Phaser® 6360 Color Laser Printer 6-7 Clearing Paper Jams 8. 7.
User Guide
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Completely push down the two levers at both ends of the fuser. To prevent burns, only touch the fuser handles. 3. Warning: The fuser is hot. Remove the jammed paper. 6360-002 6360-003 4. Pull up the two levers at both ends of the fuser. 6360-004 Phaser® 6360 Color Laser Printer 6-8 Clearing Paper Jams 2.
Completely push down the two levers at both ends of the fuser. To prevent burns, only touch the fuser handles. 3. Warning: The fuser is hot. Remove the jammed paper. 6360-002 6360-003 4. Pull up the two levers at both ends of the fuser. 6360-004 Phaser® 6360 Color Laser Printer 6-8 Clearing Paper Jams 2.
User Guide
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It may take 30 minutes for information. Do not shake the imaging unit. See the manual(s) for the fuser to avoid personal injury. Use caution to cool down. Phaser® 6360 Color Laser Printer A-6 Do not touch the item. Hot surface on Product Use caution (or draws attention to a particular component). Do not burn the item. Safety Symbols Marked on or in the printer.
It may take 30 minutes for information. Do not shake the imaging unit. See the manual(s) for the fuser to avoid personal injury. Use caution to cool down. Phaser® 6360 Color Laser Printer A-6 Do not touch the item. Hot surface on Product Use caution (or draws attention to a particular component). Do not burn the item. Safety Symbols Marked on or in the printer.
User Guide
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... Windows 2000 or later, 2-10 Xerox Support Centre, 1-10 duplex unit paper jam, 6-9 dynamically setting the printer's IP address, 2-6 E electrical safety, A-1 enabling AutoIP on the printer, 2-6 enabling DHCP on the printer, 2-6 enhanced print-quality mode, ...from Tray 1 (MPT), 3-31 error and warning messages, 6-13 Ethernet connection, 2-3 F features printer configurations, 1-4 standard, 1-4 format IP address, 2-6 fuser paper jam, 6-7 fusing incomplete, 4-10 G getting help, 6-13 Online Support Assistant, 6-14...A-4 H hard drive, 1-5 help resources, 1-9 Phaser® 6360 Color Laser Printer Index-2
... Windows 2000 or later, 2-10 Xerox Support Centre, 1-10 duplex unit paper jam, 6-9 dynamically setting the printer's IP address, 2-6 E electrical safety, A-1 enabling AutoIP on the printer, 2-6 enabling DHCP on the printer, 2-6 enhanced print-quality mode, ...from Tray 1 (MPT), 3-31 error and warning messages, 6-13 Ethernet connection, 2-3 F features printer configurations, 1-4 standard, 1-4 format IP address, 2-6 fuser paper jam, 6-7 fusing incomplete, 4-10 G getting help, 6-13 Online Support Assistant, 6-14...A-4 H hard drive, 1-5 help resources, 1-9 Phaser® 6360 Color Laser Printer Index-2
User Guide
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... setting automatically (Windows only), 2-6 setting manually, 2-7 J jams duplex unit, 6-9 fuser, 6-7 preventing, 6-2 registration roller, 6-10 Tray 1 (MPT), 6-2 Trays 2-5, 6-5...printer, 5-2 ordering supplies, 5-5, 5-6 routine maintenance items, 5-5 safety, 5-8, A-2 maintenance kit, 5-7 manual feed, 3-13 Macintosh, 3-14 Windows, 3-13 manually setting the printer's IP address, 2-7 overrides AutoIP, 2-7 overrides DHCP, 2-7 margins printed area does not fit on the paper, 4-15 maximum resolution (dpi), 1-4 media supported, 3-3 unacceptable types, 3-5 memory, 1-5 Phaser® 6360 Color Laser Printer...
... setting automatically (Windows only), 2-6 setting manually, 2-7 J jams duplex unit, 6-9 fuser, 6-7 preventing, 6-2 registration roller, 6-10 Tray 1 (MPT), 6-2 Trays 2-5, 6-5...printer, 5-2 ordering supplies, 5-5, 5-6 routine maintenance items, 5-5 safety, 5-8, A-2 maintenance kit, 5-7 manual feed, 3-13 Macintosh, 3-14 Windows, 3-13 manually setting the printer's IP address, 2-7 overrides AutoIP, 2-7 overrides DHCP, 2-7 margins printed area does not fit on the paper, 4-15 maximum resolution (dpi), 1-4 media supported, 3-3 unacceptable types, 3-5 memory, 1-5 Phaser® 6360 Color Laser Printer...
User Guide
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... support, 1-9, 6-14 PostScript, 2-9 fonts, 1-4 preparing the printer for shipment, 5-8 pre-printed paper, 3-9 Press Match, 4-4 color correction, 4-4 preventing paper jams, 6-2 print adjusting color, 4-4 print job selecting a print-quality mode, 4-3 print quality all colors too light or too dark, 4-11 color settings not applied, 4-13 colors align incorrectly, 4-9 colors vary between computers, 4-12 fusing incomplete, 4-10 Phaser® 6360 Color Laser Printer Index-4
... support, 1-9, 6-14 PostScript, 2-9 fonts, 1-4 preparing the printer for shipment, 5-8 pre-printed paper, 3-9 Press Match, 4-4 color correction, 4-4 preventing paper jams, 6-2 print adjusting color, 4-4 print job selecting a print-quality mode, 4-3 print quality all colors too light or too dark, 4-11 color settings not applied, 4-13 colors align incorrectly, 4-9 colors vary between computers, 4-12 fusing incomplete, 4-10 Phaser® 6360 Color Laser Printer Index-4
Quick Use Guide
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Printer Tour A C Transfer Roller B Imaging Unit Cancel Back Up Arrow OK Help Down Arrow Fuser Help Information Provides information about the message or menu. Paper Tray Setup Use these tools to setup Help Button: Press at any time to display additional information about the printer. www.xerox.com/office/6360support
Printer Tour A C Transfer Roller B Imaging Unit Cancel Back Up Arrow OK Help Down Arrow Fuser Help Information Provides information about the message or menu. Paper Tray Setup Use these tools to setup Help Button: Press at any time to display additional information about the printer. www.xerox.com/office/6360support