Product Brochures
Page 1
... IS Embedded Web Server, CentreWare Web Administrator, Xerox NDPS Gateway, Usage Analysis Tool (not available on the 4400DT, 4400DX). Adobe®, PostScript®, and Adobe PostScript 3™ are registered trademarks of XEROX CORPORATION. For the location of Adobe Systems Incorporated...to two additional trays can be reproduced without notice. 11/02 44XBR-01UB www.xerox.com/officeprinting Phaser™ 4400 Laser Printer Speeds Class Ahead of their respective manufacturers. Xerox®, The Document Company®, the digital X, CentreWare®, and DocuPrint®...
... IS Embedded Web Server, CentreWare Web Administrator, Xerox NDPS Gateway, Usage Analysis Tool (not available on the 4400DT, 4400DX). Adobe®, PostScript®, and Adobe PostScript 3™ are registered trademarks of XEROX CORPORATION. For the location of Adobe Systems Incorporated...to two additional trays can be reproduced without notice. 11/02 44XBR-01UB www.xerox.com/officeprinting Phaser™ 4400 Laser Printer Speeds Class Ahead of their respective manufacturers. Xerox®, The Document Company®, the digital X, CentreWare®, and DocuPrint®...
Product Brochures
Page 2
...the tray. Standard 100-sheet multi-purpose tray. Our Web site is loaded with a maximum 150,000 monthly duty cycle. Phaser 4400 Laser Printer The Xerox Phaser 4400 brings quality, value, and efficiency to 500 sheets. not the other way around. cardstock (216 gsm) to be ...time means your print job. Visit your desktop using a standard Web browser. Phaser™ 4400 Laser Printer easy to use and manage for less money With everything they need more information: www.xerox.com/officeprinting/4400demo Industry awards. Its robust, dependable engineering, media flexibility, ...
...the tray. Standard 100-sheet multi-purpose tray. Our Web site is loaded with a maximum 150,000 monthly duty cycle. Phaser 4400 Laser Printer The Xerox Phaser 4400 brings quality, value, and efficiency to 500 sheets. not the other way around. cardstock (216 gsm) to be ...time means your print job. Visit your desktop using a standard Web browser. Phaser™ 4400 Laser Printer easy to use and manage for less money With everything they need more information: www.xerox.com/officeprinting/4400demo Industry awards. Its robust, dependable engineering, media flexibility, ...
Service Manual
Page 3
First Printing: June 2002 071-0861-00 PHASER™ 4400 LASER PRINTER Service Manual Warning The following servicing instructions are qualified to do not perform any servicing other than that contained in the operating instructions, unless you are for use by qualified service personnel only. To avoid personal injury, do so.
First Printing: June 2002 071-0861-00 PHASER™ 4400 LASER PRINTER Service Manual Warning The following servicing instructions are qualified to do not perform any servicing other than that contained in the operating instructions, unless you are for use by qualified service personnel only. To avoid personal injury, do so.
Service Manual
Page 4
..., CAUTION and WARNING messages. For example, a panel may also provide additional information related to efficiently accomplish a task. RRP: Corresponds to the FRU Parts List. Phaser 4400 Laser Printer Service Manual iii Caution: A CAUTION indicates an operating or maintenance procedure, practice or condition that might be apparent. PL: Corresponds to the FRU Disassembly Removal...
..., CAUTION and WARNING messages. For example, a panel may also provide additional information related to efficiently accomplish a task. RRP: Corresponds to the FRU Parts List. Phaser 4400 Laser Printer Service Manual iii Caution: A CAUTION indicates an operating or maintenance procedure, practice or condition that might be apparent. PL: Corresponds to the FRU Disassembly Removal...
Service Manual
Page 5
Symbols Marked on or in the printer. Use caution to the manual(s) for information. Avoid pinching fingers in the printer. iv Phaser 4400 Laser Printer Service Manual The surface is hot while the printer is running. Protective ground (earth) symbol. 0 30 min. Refer to avoid personal injury. Use caution (or draws attention to avoid personal injury. Use caution to a particular component). Hot surface on the Product DANGER high voltage. After turning off the power, wait 30 minutes.
Symbols Marked on or in the printer. Use caution to the manual(s) for information. Avoid pinching fingers in the printer. iv Phaser 4400 Laser Printer Service Manual The surface is hot while the printer is running. Protective ground (earth) symbol. 0 30 min. Refer to avoid personal injury. Use caution (or draws attention to avoid personal injury. Use caution to a particular component). Hot surface on the Product DANGER high voltage. After turning off the power, wait 30 minutes.
Service Manual
Page 6
... you may cause an electrical shock. Disconnect the power plug by pulling the plug, not the cord. This manual assumes that you clean the product Phaser 4400 Laser Printer Service Manual v If the product loses its ground connection, contact with grounding prong) into the case I If the...
... you may cause an electrical shock. Disconnect the power plug by pulling the plug, not the cord. This manual assumes that you clean the product Phaser 4400 Laser Printer Service Manual v If the product loses its ground connection, contact with grounding prong) into the case I If the...
Service Manual
Page 7
... handling any semiconductor components assemblies, drain the electrostatic charge from your clothes brushing together, or lifting a foot from a carpeted floor can be installed. vi Phaser 4400 Laser Printer Service Manual I Immediately before removing the protective material from its anti-static bag, place it . This can generate enough static electricity to damage an electro...
... handling any semiconductor components assemblies, drain the electrostatic charge from your clothes brushing together, or lifting a foot from a carpeted floor can be installed. vi Phaser 4400 Laser Printer Service Manual I Immediately before removing the protective material from its anti-static bag, place it . This can generate enough static electricity to damage an electro...
Service Manual
Page 8
...or resuscitation is essential for a 110 volt AC outlet between the supply conductors or between either supply conductor and ground. Phaser 4400 Laser Printer Service Manual vii A protective ground connection by the U.S. Safety Interlocks Make sure covers and panel are in place. ... hazards from a power source that does not emit hazardous laser radiation; Service Safety Summary General Guidelines For qualified service personnel only: Refer also to servicing. CLASS 1 LASER PRODUCT The Phaser 4400 laser printer is intended to make certain that all warning labels remain...
...or resuscitation is essential for a 110 volt AC outlet between the supply conductors or between either supply conductor and ground. Phaser 4400 Laser Printer Service Manual vii A protective ground connection by the U.S. Safety Interlocks Make sure covers and panel are in place. ... hazards from a power source that does not emit hazardous laser radiation; Service Safety Summary General Guidelines For qualified service personnel only: Refer also to servicing. CLASS 1 LASER PRODUCT The Phaser 4400 laser printer is intended to make certain that all warning labels remain...
Service Manual
Page 9
...: Turning the power OFF using the On/Off switch does not completely de-energize the printer. Warning: Do not touch any electrical component unless you may power down the printer during servicing so that it is easily accessible during an emergency. S7300-03 Servicing Fuser ...manually rotate or manually stop the drive assemblies while any printer motor is very hot. Warning: Do not try to cool before you must also disconnect the printer power cord from the wall outlet. viii Phaser 4400 Laser Printer Service Manual Servicing Electrical Components Before starting any service procedure,...
...: Turning the power OFF using the On/Off switch does not completely de-energize the printer. Warning: Do not touch any electrical component unless you may power down the printer during servicing so that it is easily accessible during an emergency. S7300-03 Servicing Fuser ...manually rotate or manually stop the drive assemblies while any printer motor is very hot. Warning: Do not try to cool before you must also disconnect the printer power cord from the wall outlet. viii Phaser 4400 Laser Printer Service Manual Servicing Electrical Components Before starting any service procedure,...
Service Manual
Page 10
... complies with ). This product is subject to internationally accepted electromagnetic emission and immunity standards. Xerox has tested this declaration relates, is no guarantee that the printer to which the receiver is not installed properly in a normal office environment. Operation is ... a residential environment based on a circuit different from that which this product to the following standards and other normative documents: Phaser 4400 Laser Printer Service Manual ix I Route the interface cables on , the user is encouraged to try to correct the interference by one...
... complies with ). This product is subject to internationally accepted electromagnetic emission and immunity standards. Xerox has tested this declaration relates, is no guarantee that the printer to which the receiver is not installed properly in a normal office environment. Operation is ... a residential environment based on a circuit different from that which this product to the following standards and other normative documents: Phaser 4400 Laser Printer Service Manual ix I Route the interface cables on , the user is encouraged to try to correct the interference by one...
Service Manual
Page 11
... ns, 5kHz Rep. A signed copy of the Declaration of voltage fluctuations and flicker in accordance with rated current less than or equal to 16A." x Phaser 4400 Laser Printer Service Manual Section 3: Limitation of Conformity for equipment with the user's instructions is neither dangerous for the consumer nor for harmonic current emissions (equipment input... Hz >95% dropout for 250 cycles @ 50 Hz This product, if used properly in low-voltage supply systems for this product can be obtained from Xerox. Section 2: Limits for the environment. Class B.
... ns, 5kHz Rep. A signed copy of the Declaration of voltage fluctuations and flicker in accordance with rated current less than or equal to 16A." x Phaser 4400 Laser Printer Service Manual Section 3: Limitation of Conformity for equipment with the user's instructions is neither dangerous for the consumer nor for harmonic current emissions (equipment input... Hz >95% dropout for 250 cycles @ 50 Hz This product, if used properly in low-voltage supply systems for this product can be obtained from Xerox. Section 2: Limits for the environment. Class B.
Service Manual
Page 12
...IEC 950 including amendments 1,2,3 and 4, CE Directive 1, Nordic and other Agency Approval 2, CCIB Notes: 1. Safety Standards Phaser 4400 satisfies the following safety standards: Category Laser Safety Ozone Density Other standards Standard Satisfied 100 V/120 V type is submitted to FDA 21 CFR (Chapter 1, Subchapter J,... Average), measured according to IEC 825 Class 1 Laser Product. The OEM customer shall be responsible for the Nordic agency approvals including NEMKO, SEMKO, SETI and DEMKO. Does not exceed 0.02 ppm of CE and CCIB. 2. Phaser 4400 Laser Printer Service Manual xi
...IEC 950 including amendments 1,2,3 and 4, CE Directive 1, Nordic and other Agency Approval 2, CCIB Notes: 1. Safety Standards Phaser 4400 satisfies the following safety standards: Category Laser Safety Ozone Density Other standards Standard Satisfied 100 V/120 V type is submitted to FDA 21 CFR (Chapter 1, Subchapter J,... Average), measured according to IEC 825 Class 1 Laser Product. The OEM customer shall be responsible for the Nordic agency approvals including NEMKO, SEMKO, SETI and DEMKO. Does not exceed 0.02 ppm of CE and CCIB. 2. Phaser 4400 Laser Printer Service Manual xi
Service Manual
Page 14
Contents General Information 1-1 Section Contents 1-1 Phaser 4400 Laser Printer Overview 1-2 Parts of the Printer 1-4 Machine Orientation 1-12 Menu Map 1-13 Printer Specifications 1-14 Error Messages and Codes 2-1 Section Contents 2-1 Introduction 2-1 Service Diagnostics 2-7 Printer Error Messages 2-11 Image Processor POST Error Codes 2-58 Troubleshooting 3-1 Section Contents 3-1 Introduction 3-1 Measurements 3-1 Troubleshooting Procedures 3-2 Image-Quality Checkout Procedures 3-41 Image-Quality Troubleshooting...
Contents General Information 1-1 Section Contents 1-1 Phaser 4400 Laser Printer Overview 1-2 Parts of the Printer 1-4 Machine Orientation 1-12 Menu Map 1-13 Printer Specifications 1-14 Error Messages and Codes 2-1 Section Contents 2-1 Introduction 2-1 Service Diagnostics 2-7 Printer Error Messages 2-11 Image Processor POST Error Codes 2-58 Troubleshooting 3-1 Section Contents 3-1 Introduction 3-1 Measurements 3-1 Troubleshooting Procedures 3-2 Image-Quality Checkout Procedures 3-41 Image-Quality Troubleshooting...
Service Manual
Page 15
... 8-5 The Paper Path 8-11 Drive Flow 8-14 Engine Logic Board and Front Panel Functions 8-22 Image Processor Board 8-22 Power Supplies 8-23 Interlocks 8-24 xiv Phaser 4400 Laser Printer Service Manual
... 8-5 The Paper Path 8-11 Drive Flow 8-14 Engine Logic Board and Front Panel Functions 8-22 Image Processor Board 8-22 Power Supplies 8-23 Interlocks 8-24 xiv Phaser 4400 Laser Printer Service Manual
Service Manual
Page 16
Laser Control 8-25 Fuser Control 8-26 Erase Cycle 8-28 Fan Control 8-28 Duplex Printing 8-29 Envelope Feeder 8-33 Stacker 8-37 Option Feeder Assembly 8-42 Wiring Data 9-1 Section Contents 9-1 Introduction 9-2 Base Engine Wiring Data 9-4 550-Sheet Feeder 9-22 Duplex Unit 9-26 Stacker 9-31 Envelope Feeder 9-37 Phaser 4400 Laser Printer Service Manual xv
Laser Control 8-25 Fuser Control 8-26 Erase Cycle 8-28 Fan Control 8-28 Duplex Printing 8-29 Envelope Feeder 8-33 Stacker 8-37 Option Feeder Assembly 8-42 Wiring Data 9-1 Section Contents 9-1 Introduction 9-2 Base Engine Wiring Data 9-4 550-Sheet Feeder 9-22 Duplex Unit 9-26 Stacker 9-31 Envelope Feeder 9-37 Phaser 4400 Laser Printer Service Manual xv
Service Manual
Page 18
... 1-14 Media and Tray Specifications 1-14 Functional Specifications 1-18 Electrical Specifications 1-19 Environmental Specifications 1-19 Phaser 4400 Laser Printer Service Manual 1-1 Section Contents Phaser 4400 Laser Printer Overview 1-2 Configurations 1-2 Printer Memory Configuration 1-3 Monitoring Consumables 1-3 Repackaging Information 1-3 Parts of the product, participation in Xerox Phaser 4400 Service Training is the primary document used for repairing, maintaining and troubleshooting. General Information...
... 1-14 Media and Tray Specifications 1-14 Functional Specifications 1-18 Electrical Specifications 1-19 Environmental Specifications 1-19 Phaser 4400 Laser Printer Service Manual 1-1 Section Contents Phaser 4400 Laser Printer Overview 1-2 Configurations 1-2 Printer Memory Configuration 1-3 Monitoring Consumables 1-3 Repackaging Information 1-3 Parts of the product, participation in Xerox Phaser 4400 Service Training is the primary document used for repairing, maintaining and troubleshooting. General Information...
Service Manual
Page 19
..., built-in auto-duplexing, and one added 550-sheet feeder. The printer comes standard with a resolution up to 1200 x 1200 dpi. Phaser 4400DT The Phaser 4400DT includes all models, plus an additional 97 Roman fonts available with the optional internal Hard Drive.) 1-2 Phaser 4400 Laser Printer Service Manual I 39 PostScript Roman fonts available on all the features of...
..., built-in auto-duplexing, and one added 550-sheet feeder. The printer comes standard with a resolution up to 1200 x 1200 dpi. Phaser 4400DT The Phaser 4400DT includes all models, plus an additional 97 Roman fonts available with the optional internal Hard Drive.) 1-2 Phaser 4400 Laser Printer Service Manual I 39 PostScript Roman fonts available on all the features of...
Service Manual
Page 20
...users must be returned to Xerox and the customer has not saved the shipping box and all internal packaging, a repackaging kit is available for Feed, Retard, and Nudger Roller assemblies). Repackaging Kit: part number 065-0606-00 Phaser 4400 Laser Printer Service Manual 1-3 In order... to get the full 64 Mbytes of printer consumables is ignored by the printer. Printer Memory Configuration The printer features two slots which accept 32-, 64-, and 128-Mbyte SDRAM...
...users must be returned to Xerox and the customer has not saved the shipping box and all internal packaging, a repackaging kit is available for Feed, Retard, and Nudger Roller assemblies). Repackaging Kit: part number 065-0606-00 Phaser 4400 Laser Printer Service Manual 1-3 In order... to get the full 64 Mbytes of printer consumables is ignored by the printer. Printer Memory Configuration The printer features two slots which accept 32-, 64-, and 128-Mbyte SDRAM...
Service Manual
Page 21
Description 1. Tray 1 9. Power switch 8. Paper level gauge 1-4 Phaser 4400 Laser Printer Service Manual Front cover (shown closed) 5. Multi-Purpose Tray (MPT) 6. Front panel 4. Parts of the Printer The parts of the printer are covered here in three groups: I Base configuration components I Internal components I Printer options Base Configuration Components 3 4 21 5 6 7 8 9 Front view of base configuration No. Multi-Purpose Tray extension 7. Standard Output Tray 3. Paper exit slot 2.
Description 1. Tray 1 9. Power switch 8. Paper level gauge 1-4 Phaser 4400 Laser Printer Service Manual Front cover (shown closed) 5. Multi-Purpose Tray (MPT) 6. Front panel 4. Parts of the Printer The parts of the printer are covered here in three groups: I Base configuration components I Internal components I Printer options Base Configuration Components 3 4 21 5 6 7 8 9 Front view of base configuration No. Multi-Purpose Tray extension 7. Standard Output Tray 3. Paper exit slot 2.
Service Manual
Page 22
Parallel connector 5. Ethernet connector 7. Rear cover (shown closed) 4. Rear cover release 3. 1 2 3 4 5 6 7 Rear view of base configuration No. Power cord receptacle 8. Option Cover 2. Left cover 9. Description 1. USB connector 6. Ventilation slots 9 8 Phaser 4400 Laser Printer Service Manual 1-5
Parallel connector 5. Ethernet connector 7. Rear cover (shown closed) 4. Rear cover release 3. 1 2 3 4 5 6 7 Rear view of base configuration No. Power cord receptacle 8. Option Cover 2. Left cover 9. Description 1. USB connector 6. Ventilation slots 9 8 Phaser 4400 Laser Printer Service Manual 1-5