Maintenance Manual
Page 15
...137; Chipset Equipped with one of the following processors. Refer to BTO system. Memory modules are some models and options. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-1 There some models and options according to the Parts List for the configuration of... provide compact size, minimum weight, low power usage and high reliability. 1.1 Features 1 Hardware Overview 1.1 Features The Toshiba PORTEGE R500 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact...
...137; Chipset Equipped with one of the following processors. Refer to BTO system. Memory modules are some models and options. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-1 There some models and options according to the Parts List for the configuration of... provide compact size, minimum weight, low power usage and high reliability. 1.1 Features 1 Hardware Overview 1.1 Features The Toshiba PORTEGE R500 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact...
Maintenance Manual
Page 19
... a/b/g/n in USA, Canada and Australia. This function can use the computer for fax transmission. It supports wireless communication switch. TOSHIBA Assist button Press this button to start the computer and launch the program. Back light On/Off button If you turn off... off , Sleep Mode and Hibernation Mode, press this button to accommodate a telephone line. When power-off by a switch on the line quality. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-5 The transfer rates are supported only in the PCI-Ex MiniCard slot. It supports ITU-T V.90 (V.92...
... a/b/g/n in USA, Canada and Australia. This function can use the computer for fax transmission. It supports wireless communication switch. TOSHIBA Assist button Press this button to start the computer and launch the program. Back light On/Off button If you turn off... off , Sleep Mode and Hibernation Mode, press this button to accommodate a telephone line. When power-off by a switch on the line quality. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-5 The transfer rates are supported only in the PCI-Ex MiniCard slot. It supports ITU-T V.90 (V.92...
Maintenance Manual
Page 28
... Internal Transfer rate Host Transfer rate Data buffer size Motor startup time (s) TOSHIBA HDD2D63BZL01 Specifications TOSHIBA TOSHIBA HDD2D61BZL01 HDD2D62BZL01 100.0 TOSHIBA HDD2D60BZL01 9.5 69.85 98 max 60GB 80GB 5,400 102 max 120GB 160GB 335-613(Mbits/s) 300 (Mbytes/s) 8,192Kbyte 3.5 typical 9.5 max 1-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The computer supports a 60GB, 80GB, 120GB or...
... Internal Transfer rate Host Transfer rate Data buffer size Motor startup time (s) TOSHIBA HDD2D63BZL01 Specifications TOSHIBA TOSHIBA HDD2D61BZL01 HDD2D62BZL01 100.0 TOSHIBA HDD2D60BZL01 9.5 69.85 98 max 60GB 80GB 5,400 102 max 120GB 160GB 335-613(Mbits/s) 300 (Mbytes/s) 8,192Kbyte 3.5 typical 9.5 max 1-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The computer supports a 60GB, 80GB, 120GB or...
Maintenance Manual
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... (Mbytes/s) Data buffer size (MB/s) Motor startup time (s) Specifications TOSHIBA HDD1682BZM01 54.0±0.2 TOSHIBA HDD1789BZM01 5.0±0.35 8.0±0.35 48 max 40GB 71.0±0.3 59 max 100GB 4,200 165.0-356.8 176.90-382.9 100(Ultra DMA mode) 16.6(PIO mode) 8 3.5 typical 20 max PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-15 Specifications are listed...
... (Mbytes/s) Data buffer size (MB/s) Motor startup time (s) Specifications TOSHIBA HDD1682BZM01 54.0±0.2 TOSHIBA HDD1789BZM01 5.0±0.35 8.0±0.35 48 max 40GB 71.0±0.3 59 max 100GB 4,200 165.0-356.8 176.90-382.9 100(Ultra DMA mode) 16.6(PIO mode) 8 3.5 typical 20 max PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-15 Specifications are listed...
Maintenance Manual
Page 48
... and, if it is, ask him or her to enter the password. Make sure that Toshiba Windows is removed from the computer. Make sure the USB FDD and optical drive are empty. 2-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as...
... and, if it is, ask him or her to enter the password. Make sure that Toshiba Windows is removed from the computer. Make sure the USB FDD and optical drive are empty. 2-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as...
Maintenance Manual
Page 82
...files on drive C. If the problem still exists, go to Procedure 3. 2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 2 Partition Check Insert the Toshiba DOS system disk and restart the computer with U key holding down. If drive C is not listed as active in the FDISK menu, go... the option to Check 3. If drive C is listed, go to read the precaution regarding access by other operating systems. 2-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If the problem still exists, go to create a DOS partition on the HDD. Restart the computer. however, be...
...files on drive C. If the problem still exists, go to Procedure 3. 2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 2 Partition Check Insert the Toshiba DOS system disk and restart the computer with U key holding down. If drive C is not listed as active in the FDISK menu, go... the option to Check 3. If drive C is listed, go to read the precaution regarding access by other operating systems. 2-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If the problem still exists, go to create a DOS partition on the HDD. Restart the computer. however, be...
Maintenance Manual
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... more information about the diagnostic program. Check 1 Format the HDD and transfer system files using the low level format program and the DOS FORMAT program. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-37 2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Format Check The computer's HDD is formatted using FORMAT C:/S/U. If the following ...with Check 1 below and perform the other steps as required. Partition and format the HDD using the Tests and Diagnostic program, go to the Toshiba DOS Manual for more information and perform Check 2.
... more information about the diagnostic program. Check 1 Format the HDD and transfer system files using the low level format program and the DOS FORMAT program. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-37 2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Format Check The computer's HDD is formatted using FORMAT C:/S/U. If the following ...with Check 1 below and perform the other steps as required. Partition and format the HDD using the Tests and Diagnostic program, go to the Toshiba DOS Manual for more information and perform Check 2.
Maintenance Manual
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... (for all tests) A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test) A music CD... with monitor ID function (Expansion test) RS232C wraparound connector (Async test) A PC for wraparound test (Wireless LAN test/Bluetooth test/IEEE1394 test) 3-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... (for all tests) A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test) A music CD... with monitor ID function (Expansion test) RS232C wraparound connector (Async test) A PC for wraparound test (Wireless LAN test/Bluetooth test/IEEE1394 test) 3-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... progress, press Ctrl + Break to exit the test program. SYSTEM CONFIGURATION 9 - ONLY ONE TEST 3 4 - LOG UTILITIES 6 - HEAD CLEANING 5 - PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-5 RUNNING TEST 7 - FDD UTILITIES 8 - 3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) ... Main and press Enter in progress, press Ctrl + C to stop the test program. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - If a test program is in the startup menu, press Enter.
... progress, press Ctrl + Break to exit the test program. SYSTEM CONFIGURATION 9 - ONLY ONE TEST 3 4 - LOG UTILITIES 6 - HEAD CLEANING 5 - PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-5 RUNNING TEST 7 - FDD UTILITIES 8 - 3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) ... Main and press Enter in progress, press Ctrl + C to stop the test program. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - If a test program is in the startup menu, press Enter.
Maintenance Manual
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...the Diagnostic Tests. 3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to function 99 and press Enter. 3-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) MEMORY TEST 3 - REAL TIMER TEST 10 - ERROR RETRY COUNT SET [FDD & HDD] 99 - To exit... highlight bar to 1, and press Enter. CD-ROM/DVD-ROM TEST 88 - The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - FLOPPY DISK TEST 6 - ASYNC TEST [It is not supported] 7 -...
...the Diagnostic Tests. 3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to function 99 and press Enter. 3-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) MEMORY TEST 3 - REAL TIMER TEST 10 - ERROR RETRY COUNT SET [FDD & HDD] 99 - To exit... highlight bar to 1, and press Enter. CD-ROM/DVD-ROM TEST 88 - The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - FLOPPY DISK TEST 6 - ASYNC TEST [It is not supported] 7 -...
Maintenance Manual
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...TEST menu. Step 1 X 1 2 * * *. Press any key return to each Steps if NG! Press the Toshiba Presentation button after the following message appears. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-45 3.20 ONLY ONE TEST Subtest 6 Button 3 Tests and Diagnostics This ...subtest checks the moving of the of the front operation panel button. Press the Toshiba Assist button and Back...
...TEST menu. Step 1 X 1 2 * * *. Press any key return to each Steps if NG! Press the Toshiba Presentation button after the following message appears. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-45 3.20 ONLY ONE TEST Subtest 6 Button 3 Tests and Diagnostics This ...subtest checks the moving of the of the front operation panel button. Press the Toshiba Assist button and Back...
Maintenance Manual
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...-sided, high-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 18 sectors/track. 2. It is only for both the FDD and HDD. 1. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-53 DUMP This program displays the contents of the floppy disk and the designated sectors of the hard disk on... the display. 4. COPY This program copies data from the Toshiba DOS FORMAT command. HDD ID READ This program reads the hard disk ID and displays hard disk information. 3.24 Floppy Disk Drive Utilities 3.24...
...-sided, high-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 18 sectors/track. 2. It is only for both the FDD and HDD. 1. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-53 DUMP This program displays the contents of the floppy disk and the designated sectors of the hard disk on... the display. 4. COPY This program copies data from the Toshiba DOS FORMAT command. HDD ID READ This program reads the hard disk ID and displays hard disk information. 3.24 Floppy Disk Drive Utilities 3.24...
Maintenance Manual
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Slide the wireless communication switch to the following procedure: • Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. • Check the "Network". If the "Atheros AR5006EG(11b/g)" or "Atheros AR5006EX(11a/b/g)" is shown, the correct card is no test ..." position. 2. 3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) Since there is installed in the computer. 3-60 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Slide the wireless communication switch to the following procedure: • Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. • Check the "Network". If the "Atheros AR5006EG(11b/g)" or "Atheros AR5006EX(11a/b/g)" is shown, the correct card is no test ..." position. 2. 3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) Since there is installed in the computer. 3-60 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
Page 191
... lower right screen of the responder device. 2. Select "Options...". Enable the Bluetooth function of the target computer. 4. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> [Bluetooth Settings]. Right-click the Bluetooth icon on the target computer (computer to "ON" position. 3. Test procedure 1. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-79
... lower right screen of the responder device. 2. Select "Options...". Enable the Bluetooth function of the target computer. 4. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> [Bluetooth Settings]. Right-click the Bluetooth icon on the target computer (computer to "ON" position. 3. Test procedure 1. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-79
Maintenance Manual
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to test the sound Please check operation of speakers by one of methods. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-82 3 Tests and Diagnostics 3.30 Sound Test program 3.30 Sound Test program Sound TEST disk cannot be used in PORTEGE R500. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool."
to test the sound Please check operation of speakers by one of methods. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-82 3 Tests and Diagnostics 3.30 Sound Test program 3.30 Sound Test program Sound TEST disk cannot be used in PORTEGE R500. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool."