User Manual (user Manual) (ver.1.0) (English)
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Troubleshooting Tips for moving & storing your machine 87 4. Menu Overview and Basic Setup Menu overview 33 Machine's basic settings 39 Media and tray 41 Basic printing ... the toner cartridge 77 Monitoring the supplies life 79 Setting the toner low alert 80 Cleaning the machine 81 Tips for avoiding paper jams 89 Clearing original document jams 90 Clearing paper jams 95 Understanding the status LED 99 Understanding display messages 101 2 Introduction Key benefits 5 Features by models 7 Useful to know 13 About this...
Troubleshooting Tips for moving & storing your machine 87 4. Menu Overview and Basic Setup Menu overview 33 Machine's basic settings 39 Media and tray 41 Basic printing ... the toner cartridge 77 Monitoring the supplies life 79 Setting the toner low alert 80 Cleaning the machine 81 Tips for avoiding paper jams 89 Clearing original document jams 90 Clearing paper jams 95 Understanding the status LED 99 Understanding display messages 101 2 Introduction Key benefits 5 Features by models 7 Useful to know 13 About this...
User Manual (user Manual) (ver.1.0) (English)
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... driver? • You can I purchase accessories or supplies? • Inquire at a Samsung distributor or your Windows (see "Clearing paper jams" on removing jammed paper in your retailer. • Visit www.samsung.com/supplies. Printouts are blurry. • The toner level might be low or uneven. ...the print queue list and remove the document from the Samsung website, www.samsung.com > find your machine as a default machine" on again. • Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Setting your product > Support or Downloads...
... driver? • You can I purchase accessories or supplies? • Inquire at a Samsung distributor or your Windows (see "Clearing paper jams" on removing jammed paper in your retailer. • Visit www.samsung.com/supplies. Printouts are blurry. • The toner level might be low or uneven. ...the print queue list and remove the document from the Samsung website, www.samsung.com > find your machine as a default machine" on again. • Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Setting your product > Support or Downloads...
User Manual (user Manual) (ver.1.0) (English)
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... the error. 4. If you encounter an error. • Tips for avoiding paper jams 89 • Clearing original document jams 90 • Clearing paper jams 95 • Understanding the status LED 99 • Understanding display messages 101 This chapter gives helpful information for service. Troubleshooting This chapter gives helpful information for what to do if you cannot...
... the error. 4. If you encounter an error. • Tips for avoiding paper jams 89 • Clearing original document jams 90 • Clearing paper jams 95 • Understanding the status LED 99 • Understanding display messages 101 This chapter gives helpful information for service. Troubleshooting This chapter gives helpful information for what to do if you cannot...
User Manual (user Manual) (ver.1.0) (English)
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Troubleshooting 89 Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray. • Use only recommended print media (see "Print media specifications" on page 109). 4.
Troubleshooting 89 Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray. • Use only recommended print media (see "Print media specifications" on page 109). 4.
User Manual (user Manual) (ver.1.0) (English)
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Troubleshooting 90 To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4. Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display.
Troubleshooting 90 To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4. Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display.
User Manual (user Manual) (ver.1.0) (English)
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Clearing original document jams 1 Original paper jam in front of scanner • Illustrations on this user's guide may differ from your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on its options or models. Check your machine depending on page 10). 4. Troubleshooting 91
Clearing original document jams 1 Original paper jam in front of scanner • Illustrations on this user's guide may differ from your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on its options or models. Check your machine depending on page 10). 4. Troubleshooting 91
User Manual (user Manual) (ver.1.0) (English)
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Clearing original document jams 2 Original paper jam inside of scanner • Illustrations on this user's guide may not be available depending on model or optional goods (see "Front view" on page 21). • This troubleshooting may differ from your machine type (see "Variety feature" on its options or models. Troubleshooting 92 Check your machine depending on page 10). 4.
Clearing original document jams 2 Original paper jam inside of scanner • Illustrations on this user's guide may not be available depending on model or optional goods (see "Front view" on page 21). • This troubleshooting may differ from your machine type (see "Variety feature" on its options or models. Troubleshooting 92 Check your machine depending on page 10). 4.
User Manual (user Manual) (ver.1.0) (English)
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Clearing original document jams 3 Original paper jam in exit area of scanner • Illustrations on this user's guide may not be available depending on model or optional goods (see "Front view" on page 21). 1 Remove any remaining pages from the document feeder. 2 Gently remove the jammed paper from your machine type (see "Front view" on its options or models. Troubleshooting 94 Check your machine depending on page 21). • This troubleshooting may differ from the document feeder. 4.
Clearing original document jams 3 Original paper jam in exit area of scanner • Illustrations on this user's guide may not be available depending on model or optional goods (see "Front view" on page 21). 1 Remove any remaining pages from the document feeder. 2 Gently remove the jammed paper from your machine type (see "Front view" on its options or models. Troubleshooting 94 Check your machine depending on page 21). • This troubleshooting may differ from the document feeder. 4.
User Manual (user Manual) (ver.1.0) (English)
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Check your machine depending on page 21). 4. Troubleshooting 95 Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this user's guide may differ from your machine type (see "Front view" on its options or models. Illustrations on this link to open an animation about clearing a jam.
Check your machine depending on page 21). 4. Troubleshooting 95 Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this user's guide may differ from your machine type (see "Front view" on its options or models. Illustrations on this link to open an animation about clearing a jam.
User Manual (user Manual) (ver.1.0) (English)
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Take care when removing paper from the machine. • Illustrations on this user's guide may differ from your machine type (see "Front view" on its options or models. Troubleshooting 96 Clearing paper jams 5 Inside the machine • The fuser area is hot. Check your machine depending on page 21). 4.
Take care when removing paper from the machine. • Illustrations on this user's guide may differ from your machine type (see "Front view" on its options or models. Troubleshooting 96 Clearing paper jams 5 Inside the machine • The fuser area is hot. Check your machine depending on page 21). 4.
User Manual (user Manual) (ver.1.0) (English)
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Troubleshooting 98 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
Troubleshooting 98 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
User Manual (user Manual) (ver.1.0) (English)
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..."Redistributing toner" on page 75).b • A toner cartridge has almost reached its instructions from the computers's Samsung Printing Status or Smart Panel program window (see "Using Samsung Printer Status" on page 277 or "Using Smart Panel" on page 95). 4. The estimated cartridge lifea of ...is receiving or printing data. • The machine is on-line and can resolve the error with the guideline from the troubleshooting part (see "Clearing paper jams" on page 279). • If the problem persists, call a service representative. LED Status Off Green Blinking On Status ...
..."Redistributing toner" on page 75).b • A toner cartridge has almost reached its instructions from the computers's Samsung Printing Status or Smart Panel program window (see "Using Samsung Printer Status" on page 277 or "Using Smart Panel" on page 95). 4. The estimated cartridge lifea of ...is receiving or printing data. • The machine is on-line and can resolve the error with the guideline from the troubleshooting part (see "Clearing paper jams" on page 279). • If the problem persists, call a service representative. LED Status Off Green Blinking On Status ...
User Manual (user Manual) (ver.1.0) (English)
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.... • Paper has jammed in the paper feed area. • There is no paper in the document Clear the jam (see "Using Samsung Printer Status" on...jams" on page 90). Troubleshooting 101 Remove jam Jam or empty Door open&close Paper Jam inside machine. • Clear the jam (see "In tray" on page 95). • Load paper...Paper has jammed in the inside machine Meaning Suggested solutions The loaded original document has jammed in tray. If the problem persists, call a service representative. • When you call for SCX-340x/SCX-340xW Series. Clear the jam (see "Loading paper...
.... • Paper has jammed in the paper feed area. • There is no paper in the document Clear the jam (see "Using Samsung Printer Status" on...jams" on page 90). Troubleshooting 101 Remove jam Jam or empty Door open&close Paper Jam inside machine. • Clear the jam (see "In tray" on page 95). • Load paper...Paper has jammed in the inside machine Meaning Suggested solutions The loaded original document has jammed in tray. If the problem persists, call a service representative. • When you call for SCX-340x/SCX-340xW Series. Clear the jam (see "Loading paper...
User Manual (user Manual) (ver.1.0) (English)
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Call for service. 4. Troubleshooting 104 Suggested solutions Check the IP address and reset it if necessary (see "Loading paper in the tray" on page 141). Message Network Problem: IP Conflict Wireless Network Error Meaning The network IP address you have set is not installed. Understanding display messages 8 Tray-related messages Message Jam or empty...
Call for service. 4. Troubleshooting 104 Suggested solutions Check the IP address and reset it if necessary (see "Loading paper in the tray" on page 141). Message Network Problem: IP Conflict Wireless Network Error Meaning The network IP address you have set is not installed. Understanding display messages 8 Tray-related messages Message Jam or empty...
User Manual (user Manual) (ver.1.0) (English)
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.... Ensure that meets the specifications required by the machine. • There is being used. Paper sticks together. Troubleshooting 286 Paper feeding problems Condition Paper jams during printing. Multiple sheets of paper is too much paper in the tray. Use only paper that the paper guides are printing on special materials, use the manual feeding in tray. • An incorrect...
.... Ensure that meets the specifications required by the machine. • There is being used. Paper sticks together. Troubleshooting 286 Paper feeding problems Condition Paper jams during printing. Multiple sheets of paper is too much paper in the tray. Use only paper that the paper guides are printing on special materials, use the manual feeding in tray. • An incorrect...
User Manual (user Manual) (ver.1.0) (English)
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... • Paper is not selected as your service representative. the machine is incorrect. The port setting is not connected properly. Clear the paper jam (see ..."Rear view" on page 77). • Make sure the protect cover and sheets are removed from the toner cartridge (see "Loading paper... in Windows. The connection cable between the computer and Disconnect the machine cable and reconnect it . (Power) The machine is jammed....that is defective. Select your machine as the default machine. Load paper (see "Replacing the toner cartridge" on page 42). •...
... • Paper is not selected as your service representative. the machine is incorrect. The port setting is not connected properly. Clear the paper jam (see ..."Rear view" on page 77). • Make sure the protect cover and sheets are removed from the toner cartridge (see "Loading paper... in Windows. The connection cable between the computer and Disconnect the machine cable and reconnect it . (Power) The machine is jammed....that is defective. Select your machine as the default machine. Load paper (see "Replacing the toner cartridge" on page 42). •...
User Manual (user Manual) (ver.1.0) (English)
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...if necessary. • Ensure that the original is aligned with a fresh supply. Ensure that use more toner. Frequent copy paper jams occur. • Fan the paper, then turn it over in the document feeder. Toner cartridge produces fewer • Your originals may be forms, newsletters,... of time. running out of copy paper remaining in the machine after a paper jam has been cleared. Copying problems Condition Suggested solutions Copies are no defects on page 59). Image rubs off and back on the scanner glass or face up in the tray. Troubleshooting 300
...if necessary. • Ensure that the original is aligned with a fresh supply. Ensure that use more toner. Frequent copy paper jams occur. • Fan the paper, then turn it over in the document feeder. Toner cartridge produces fewer • Your originals may be forms, newsletters,... of time. running out of copy paper remaining in the machine after a paper jam has been cleared. Copying problems Condition Suggested solutions Copies are no defects on page 59). Image rubs off and back on the scanner glass or face up in the tray. Troubleshooting 300
User Manual (user Manual) (ver.1.0) (English)
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...sending the fax had a temporary document jam. There may not be turned off, out of paper, or cannot answer incoming calls. If the display indicating the memory status shows, delete any faxes you sent. Check the paper size and type again. 6. Speak ... for marks and clean it (see "Cleaning the scan unit" on other fax machine may have chosen the wrong paper settings in memory. Faxing problems Condition Suggested solutions Some of the words on their side. The other pages, with ...an incoming fax are lines on the originals Check your scan unit for service. Troubleshooting 304
...sending the fax had a temporary document jam. There may not be turned off, out of paper, or cannot answer incoming calls. If the display indicating the memory status shows, delete any faxes you sent. Check the paper size and type again. 6. Speak ... for marks and clean it (see "Cleaning the scan unit" on other fax machine may have chosen the wrong paper settings in memory. Faxing problems Condition Suggested solutions Some of the words on their side. The other pages, with ...an incoming fax are lines on the originals Check your scan unit for service. Troubleshooting 304