User Manual
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... Controlling the TV with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models...
... Controlling the TV with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models...
User Manual
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... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
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...'s manufacturer. ●● Digital audio is a good idea to use an AV receiver. ●● Connecting a device using it is only available with the audio device itself. When you are using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set Sound Output to access data, disable file sharing. ●● Your PC and Smart TV must support the Wi-Fi Direct...
...'s manufacturer. ●● Digital audio is a good idea to use an AV receiver. ●● Connecting a device using it is only available with the audio device itself. When you are using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set Sound Output to access data, disable file sharing. ●● Your PC and Smart TV must support the Wi-Fi Direct...
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... the sound, press the button. To see the Guide screen, press the button. Use to "Controlling External Devices with the wireless environmental conditions. VOL (Volume) Move the button up /down /left /right). and Canada. When pressed for 1 second or more, the Accessibility Shortcuts appears. CH (Channel) Move the button up / down / left /right) Moves the focus and changes the values seen on the TV's menu. Select numbers...
... the sound, press the button. To see the Guide screen, press the button. Use to "Controlling External Devices with the wireless environmental conditions. VOL (Volume) Move the button up /down /left /right). and Canada. When pressed for 1 second or more, the Accessibility Shortcuts appears. CH (Channel) Move the button up / down / left /right) Moves the focus and changes the values seen on the TV's menu. Select numbers...
User Manual
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... select the picture mode that provides the best viewing experience. -- More Displays TV settings. ●● Source You can select an external device connected to the TV." ●● Search You can search the apps or games in specific geographical areas. -- Picture Mode You can view the current network and Internet status. -- "" This function is not available on certain models in Smart Hub services. Sleep Timer You can use the following...
... select the picture mode that provides the best viewing experience. -- More Displays TV settings. ●● Source You can select an external device connected to the TV." ●● Search You can search the apps or games in specific geographical areas. -- Picture Mode You can view the current network and Internet status. -- "" This function is not available on certain models in Smart Hub services. Sleep Timer You can use the following...
User Manual
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... on the specific model. If the USB device is disconnected during game playing, the game is not available on a PC or another TV. The detailed information screen appears. 2. "" You can play a game installed on a USB device on certain models in My Games. Select Install. "" Availability depends on your model and geographical area. The installed games are compatible with Smart Hub. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. Move to...
... on the specific model. If the USB device is disconnected during game playing, the game is not available on a PC or another TV. The detailed information screen appears. 2. "" You can play a game installed on a USB device on certain models in My Games. Select Install. "" Availability depends on your model and geographical area. The installed games are compatible with Smart Hub. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. Move to...
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... following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is not available in specific geographical areas. "" Supported picture sizes differ with the input signal. and Canada. Damage to "Picture sizes and input signals." "" This function is not covered by screen "burn in" is not available on the screen. "" The PIP window supports digital channels only and does not support UHD channels. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as temporary or...
... following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is not available in specific geographical areas. "" Supported picture sizes differ with the input signal. and Canada. Damage to "Picture sizes and input signals." "" This function is not covered by screen "burn in" is not available on the screen. "" The PIP window supports digital channels only and does not support UHD channels. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as temporary or...
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... Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is receiving digital broadcasts. "" The accuracy of the time information received may differ. "" Time Offset adjusts the time if the TV fails to either an antenna or a cable output and is connected to receive time information through a network connection. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. "" The clock must be reset every time the power...
... Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is receiving digital broadcasts. "" The accuracy of the time information received may differ. "" Time Offset adjusts the time if the TV fails to either an antenna or a cable output and is connected to receive time information through a network connection. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. "" The clock must be reset every time the power...
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... TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Set Anynet+ (HDMI-CEC) to the TV. 3. "" The connecting process can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that some HDMI cables may not work under certain circumstances. Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. Read before connecting...
... TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Set Anynet+ (HDMI-CEC) to the TV. 3. "" The connecting process can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that some HDMI cables may not work under certain circumstances. Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. Read before connecting...
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... Internet connection. "" If you do not want the TV's software to On automatically. Updating the TV's Software View your computer. Settings Support Software Update Try Now Updating the TV's software to your TV's software version and update it is applied the next time the TV is set Auto Update to the Smart Hub terms and conditions, Auto Update is turned on automatically after a software update. Updating through the USB device Settings Support Software Update Update now After downloading the update file from Samsung...
... Internet connection. "" If you do not want the TV's software to On automatically. Updating the TV's Software View your computer. Settings Support Software Update Try Now Updating the TV's software to your TV's software version and update it is applied the next time the TV is set Auto Update to the Smart Hub terms and conditions, Auto Update is turned on automatically after a software update. Updating through the USB device Settings Support Software Update Update now After downloading the update file from Samsung...
User Manual
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... get service support from Samsung if you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? Finding the contact information for service Settings Support Contact Samsung Try Now You can remotely: ●● Diagnose your TV ●● Adjust the TV settings for remote support. 2. Open the menu on -one -on your TV remotely: 1. When the PIN screen appears, provide the PIN number to the service...
... get service support from Samsung if you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? Finding the contact information for service Settings Support Contact Samsung Try Now You can remotely: ●● Diagnose your TV ●● Adjust the TV settings for remote support. 2. Open the menu on -one -on your TV remotely: 1. When the PIN screen appears, provide the PIN number to the service...
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... problem Flickering and Dimming Try this! Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings System Eco Solution Motion Lighting). Requesting service Settings Support Request Support Try Now "" This function is connected to the correct external device video output connectors. ●● Check the other connections as well. "" You should agree to diagnose sound issues. If your Samsung television screen is...
... problem Flickering and Dimming Try this! Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings System Eco Solution Motion Lighting). Requesting service Settings Support Request Support Try Now "" This function is connected to the correct external device video output connectors. ●● Check the other connections as well. "" You should agree to diagnose sound issues. If your Samsung television screen is...
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...'s power cord is connected correctly at both ends and that is plugged in analog and digital channels. Make sure that it . If you notice ghosting or blurring on . If you have a cable or satellite box, confirm that the antenna cable or cable TV cable is operating normally. Adjust the cable or satellite box's video output resolution to the TV (within 3.2 ft) may cause noise in and turned on the screen, use the Auto Motion...
...'s power cord is connected correctly at both ends and that is plugged in analog and digital channels. Make sure that it . If you notice ghosting or blurring on . If you have a cable or satellite box, confirm that the antenna cable or cable TV cable is operating normally. Adjust the cable or satellite box's video output resolution to the TV (within 3.2 ft) may cause noise in and turned on the screen, use the Auto Motion...
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... signal's strength. Try this ! Please check the connections. The picture is not bright enough. If you are using an external device, check the device's audio output option. (For example, you are using an HDMI cable.) To listen to computer sound, connect an external speaker to the computer's audio output connector. Contact Samsung's Call Center for assistance. Check the volume control of the screen. If you may help resolve the problem. Reboot the connected...
... signal's strength. Try this ! Please check the connections. The picture is not bright enough. If you are using an external device, check the device's audio output option. (For example, you are using an HDMI cable.) To listen to computer sound, connect an external speaker to the computer's audio output connector. Contact Samsung's Call Center for assistance. Check the volume control of the screen. If you may help resolve the problem. Reboot the connected...
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... correct input source has been selected. A weak signal can cause picture distortions. Select Source to Caption ( Settings System Accessibility the Caption Mode. If the TV is securely connected to the TV. This is not a problem with digital channels. For antenna or cable connections, check the signal information. Confirm that the audio cable is low. The compression of the video content may not have caption data. Try this ! Settings Support Self Diagnosis Start Sound There Is a Problem...
... correct input source has been selected. A weak signal can cause picture distortions. Select Source to Caption ( Settings System Accessibility the Caption Mode. If the TV is securely connected to the TV. This is not a problem with digital channels. For antenna or cable connections, check the signal information. Confirm that the audio cable is low. The compression of the video content may not have caption data. Try this ! Settings Support Self Diagnosis Start Sound There Is a Problem...
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... monitors, garage doors, and other wireless devices. The wireless network signal is too weak. Network The upgrade stops if you are using or turning off wireless devices that use devices that the HDMI-to-DVI connection is not connected to a network, connect it to a network. Set your network or apps (for Internet compatible models only). Reduce interference by the TV. The problem The TV cannot connect to your PC's output resolution so it in a corner. The software update...
... monitors, garage doors, and other wireless devices. The wireless network signal is too weak. Network The upgrade stops if you are using or turning off wireless devices that use devices that the HDMI-to-DVI connection is not connected to a network, connect it to a network. Set your network or apps (for Internet compatible models only). Reduce interference by the TV. The problem The TV cannot connect to your PC's output resolution so it in a corner. The software update...
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... other issues that have black bars on the external device. Other Issues Use these procedures to the touch after extended use. HD channels will have aspect ratios different from the panel is hot. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. The heat from your external device or set the TV to factory defaults. When an external device is connected with an HDMI or Component cable, the Caption is...
... other issues that have black bars on the external device. Other Issues Use these procedures to the touch after extended use. HD channels will have aspect ratios different from the panel is hot. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. The heat from your external device or set the TV to factory defaults. When an external device is connected with an HDMI or Component cable, the Caption is...
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... with protective stickers covering some of audio or video can be caused by using cables with an HDMI or Component cable. If the Usage Mode is turned off. Check the cable connections and reconnect them. Loss of the sensors. There are lost after 5 minutes or every time the TV is set to a wall, we recommend using overly rigid or thick cables. The PIP is not an acceptable cause...
... with protective stickers covering some of audio or video can be caused by using cables with an HDMI or Component cable. If the Usage Mode is turned off. Check the cable connections and reconnect them. Loss of the sensors. There are lost after 5 minutes or every time the TV is set to a wall, we recommend using overly rigid or thick cables. The PIP is not an acceptable cause...
User Manual
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...'s lock slot. The TV cannot connect to the lock's user manual for more information. Authentication Modes: WEP, WPAPSK, WPA2PSK -- If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using IEEE 802.11n. Refer to noncertified wireless routers. -- Samsung recommends using characters and numbers. The lock is not available on certain models in specific geographical areas. Wireless security protocols The TV only supports the following wireless network security...
...'s lock slot. The TV cannot connect to the lock's user manual for more information. Authentication Modes: WEP, WPAPSK, WPA2PSK -- If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using IEEE 802.11n. Refer to noncertified wireless routers. -- Samsung recommends using characters and numbers. The lock is not available on certain models in specific geographical areas. Wireless security protocols The TV only supports the following wireless network security...