Product Guide
Page 9
...in a short amount of time may create some printing problems. Exclusive printing of special paper may significantly reduce the maximum yield of special paper. G130/G131 Product Support Guide Recommended Printer Driver Settings for an inkjet printer l Bent, folded or creased paper l Curled or ...131 Thick Thick Thick Thick Plain Do not select "Special". Additional Comments Ricoh has tested the above papers. OHP Transparency Other paper types (color, preprinted, recycled and letterhead) at the printer driver cannot be fed out to prevent designated papers from being automatically ...
...in a short amount of time may create some printing problems. Exclusive printing of special paper may significantly reduce the maximum yield of special paper. G130/G131 Product Support Guide Recommended Printer Driver Settings for an inkjet printer l Bent, folded or creased paper l Curled or ...131 Thick Thick Thick Thick Plain Do not select "Special". Additional Comments Ricoh has tested the above papers. OHP Transparency Other paper types (color, preprinted, recycled and letterhead) at the printer driver cannot be fed out to prevent designated papers from being automatically ...
Maintenance Manual
Page 2
...Registration Roller 73 Cleaning the DustProof Glass 75 Checking the Earth Leakage Breaker 77 Adjusting the Printer Adjusting the Color Registration 79 Auto Adjust...79 Adjusting the Fuser for Thick Paper 80 Test Sheet Samples 83 Correcting the...Color Calibration Sample Sheet and Gradation Correction Sheet ....... 88 Resetting the gradation correction values to the initial values 89 Adjusting Image Density 92 Adjusting Tray Registration 94 Troubleshooting Error & Status Messages on the Control Panel 97 Printer Does Not Print 108 Checking the port connection 110 Other Printing Problems...
...Registration Roller 73 Cleaning the DustProof Glass 75 Checking the Earth Leakage Breaker 77 Adjusting the Printer Adjusting the Color Registration 79 Auto Adjust...79 Adjusting the Fuser for Thick Paper 80 Test Sheet Samples 83 Correcting the...Color Calibration Sample Sheet and Gradation Correction Sheet ....... 88 Resetting the gradation correction values to the initial values 89 Adjusting Image Density 92 Adjusting Tray Registration 94 Troubleshooting Error & Status Messages on the Control Panel 97 Printer Does Not Print 108 Checking the port connection 110 Other Printing Problems...
Maintenance Manual
Page 99
... representative. See p.37 "Detaching and Reattaching the Options". 99 Error: Tray # Form Feed / Or Job Reset Then Power OffOn The printer identified the failure of pages to print. The job is a problem with the finisher. If the error continues, contact your sales or service representative. es has been exceeded during Sample Print...
... representative. See p.37 "Detaching and Reattaching the Options". 99 Error: Tray # Form Feed / Or Job Reset Then Power OffOn The printer identified the failure of pages to print. The job is a problem with the finisher. If the error continues, contact your sales or service representative. es has been exceeded during Sample Print...
Maintenance Manual
Page 100
...is correctly attached to the computer. Turn the power off , and then on . move and re-install the optional RAM. Hardware Problem IEEE1394 The printer identified an IEEE 1394 interface board error. Remove and re-install the HDD board correctly. D Restart the computer. The... 100 al RAM error. A Check the IEEE 1394 interface board is connected to the following path in the CDROM labeled "Printer Drivers and Utilities": UTILITY\1394 Hardware Problem Option RAM ❒ For details about using the utility tool for IEEE 1394 interface board that is securely connected. See "...
...is correctly attached to the computer. Turn the power off , and then on . move and re-install the optional RAM. Hardware Problem IEEE1394 The printer identified an IEEE 1394 interface board error. Remove and re-install the HDD board correctly. D Restart the computer. The... 100 al RAM error. A Check the IEEE 1394 interface board is connected to the following path in the CDROM labeled "Printer Drivers and Utilities": UTILITY\1394 Hardware Problem Option RAM ❒ For details about using the utility tool for IEEE 1394 interface board that is securely connected. See "...
Maintenance Manual
Page 101
... the font file for the Printer module. See p.123 "Removing Jammed Staples". Hardware Problem Tray # There is a problem with the par- Turn the power off , and then on . Turn the power off , and then on . Hardware Problem Wireless Card The IEEE 802.11b interface ... "Remove Misfeed R:Finisher" Appears". See "Attaching IEEE 1284 Interface Board Type A", Setup Guide. Hardware Problem Printer font Problems with the staple er off , and then on . unit. Hardware Problem Wireless Board An error was detected in the finish- If the message appears again, contact your #: tray...
... the font file for the Printer module. See p.123 "Removing Jammed Staples". Hardware Problem Tray # There is a problem with the par- Turn the power off , and then on . Turn the power off , and then on . Hardware Problem Wireless Card The IEEE 802.11b interface ... "Remove Misfeed R:Finisher" Appears". See "Attaching IEEE 1284 Interface Board Type A", Setup Guide. Hardware Problem Printer font Problems with the staple er off , and then on . unit. Hardware Problem Wireless Board An error was detected in the finish- If the message appears again, contact your #: tray...
Maintenance Manual
Page 113
... not set up for color printing. • PCL 5c/PCL 6/PostScript 3 Select [Color] for the Color/Black and White under the printer driver's [Setup] tab. • RPCS Select [Color] for the Color/Black and White under the [Image Adjustments] tab in black and white. See the printer driver Help. 113 Troubleshooting Other Printing Problems Problem Possible causes and solutions...
... not set up for color printing. • PCL 5c/PCL 6/PostScript 3 Select [Color] for the Color/Black and White under the printer driver's [Setup] tab. • RPCS Select [Color] for the Color/Black and White under the [Image Adjustments] tab in black and white. See the printer driver Help. 113 Troubleshooting Other Printing Problems Problem Possible causes and solutions...
Maintenance Manual
Page 114
...and feed direction may smudge. The paper size and feed direction settings on the display, replace the appropriate color toner cartridge. Make the settings that is a color) appears on the control panel may have smudges on the control panel. If "Add Toner XXX" (where... instance, when producing A4 prints on the control panel. Enable automatic selection on the back. For details, see the printer driver Help. 114 Troubleshooting Problem Printing is selected on the display, replace the photoconductor unit. See p.40 "Replacing the Toner Cartridge". Prints have smudges...
...and feed direction may smudge. The paper size and feed direction settings on the display, replace the appropriate color toner cartridge. Make the settings that is a color) appears on the control panel may have smudges on the control panel. If "Add Toner XXX" (where... instance, when producing A4 prints on the control panel. Enable automatic selection on the back. For details, see the printer driver Help. 114 Troubleshooting Problem Printing is selected on the display, replace the photoconductor unit. See p.40 "Replacing the Toner Cartridge". Prints have smudges...
Maintenance Manual
Page 115
...machine is not done in the speci- Try reducing the print density. See p.92 "Adjusting Image Density". If printing is level. Troubleshooting Problem Possible causes and solutions Printing is skewed. To adjust the print density, press {Menu} on the [Image Adjustments] tab. See p...., and yellow equally, as this will preserve the color balance. Printing is a color) appears on them . If "Add Toner XXX" (where "XXX" is not done in the specified color, restart the printer fied color. See p.20 "Loading Paper in the printer driver option setup. by the supplier. See p.40...
...machine is not done in the speci- Try reducing the print density. See p.92 "Adjusting Image Density". If printing is level. Troubleshooting Problem Possible causes and solutions Printing is skewed. To adjust the print density, press {Menu} on the [Image Adjustments] tab. See p...., and yellow equally, as this will preserve the color balance. Printing is a color) appears on them . If "Add Toner XXX" (where "XXX" is not done in the specified color, restart the printer fied color. See p.20 "Loading Paper in the printer driver option setup. by the supplier. See p.40...
Maintenance Manual
Page 116
...:] setting on the [Image Adjustments] tab to [Quality]. Troubleshooting Problem Possible causes and solutions The color changes considerably when you adjust the color on the [Image Adjustments] tab. Photographs are not pure black. For details, see the printer driver Help. For details, see the printer driver Help. Black areas and lines are not pure black...
...:] setting on the [Image Adjustments] tab to [Quality]. Troubleshooting Problem Possible causes and solutions The color changes considerably when you adjust the color on the [Image Adjustments] tab. Photographs are not pure black. For details, see the printer driver Help. For details, see the printer driver Help. Black areas and lines are not pure black...
Maintenance Manual
Page 117
...It takes too much time to complete the print job. If the Data In indicator is blinking, data processing is in the printer properties dialog box. Troubleshooting Problem It takes too much time to resume The data is so large or complex that it resumes. Just wait until it takes ... box in the System menu. 117 If the Data In indicator is blinking, data processing is in the printer properties dialog box. Wait a while. ❒ To maintain optimum quality, color adjustment is so large or complex that it takes time to process. The data is regularly executed during or...
...It takes too much time to complete the print job. If the Data In indicator is blinking, data processing is in the printer properties dialog box. Troubleshooting Problem It takes too much time to resume The data is so large or complex that it resumes. Just wait until it takes ... box in the System menu. 117 If the Data In indicator is blinking, data processing is in the printer properties dialog box. Wait a while. ❒ To maintain optimum quality, color adjustment is so large or complex that it takes time to process. The data is regularly executed during or...
Maintenance Manual
Page 118
... the correct size and feed direction. See p.6 "Paper and Other Media Supported by This Printer". Some parts of the paper tray is attached properly. Color gradation during color printing changes slightly, depending on the control panel, and then select Image Density from actual ... Bypass Tray". The color gradation has changed. See p.28 "Loading Paper in Tray 1/2 and the optional paper feed unit". Solid lines are using a Windows operating system, printer driver settings override those selected using the control panel. Troubleshooting Problem Possible causes and solutions...
... the correct size and feed direction. See p.6 "Paper and Other Media Supported by This Printer". Some parts of the paper tray is attached properly. Color gradation during color printing changes slightly, depending on the control panel, and then select Image Density from actual ... Bypass Tray". The color gradation has changed. See p.28 "Loading Paper in Tray 1/2 and the optional paper feed unit". Solid lines are using a Windows operating system, printer driver settings override those selected using the control panel. Troubleshooting Problem Possible causes and solutions...
Maintenance Manual
Page 119
... an image. Open the front cover of the printer, and then close it . The print image is differ- Troubleshooting Problem Possible causes and solutions The color of the printout is not clear. Color registration shifts when printing in color documents. Press {Menu}, and then select Color Regist. The printer does not print at 1200 dpi, even if...
... an image. Open the front cover of the printer, and then close it . The print image is differ- Troubleshooting Problem Possible causes and solutions The color of the printout is not clear. Color registration shifts when printing in color documents. Press {Menu}, and then select Color Regist. The printer does not print at 1200 dpi, even if...
Maintenance Manual
Page 120
...Disk] on the System Menu is set the value (PDF file is not printed). This also applies to the reverse case. ❒ If the problem cannot be printed. PDF files not allowed to be printed by the PDF file security setting cannot be solved, contact your sales or service representative.... For details about [PDF: Change PW], see "Attaching the Hard Disk Drive", Setup Guide. in the paper tray or perform Form Feed. Troubleshooting Problem Possible causes and solutions PDF Direct Print is not executed You must install an optional hard disk drive or set to [Auto], printing is loaded...
...Disk] on the System Menu is set the value (PDF file is not printed). This also applies to the reverse case. ❒ If the problem cannot be printed. PDF files not allowed to be printed by the PDF file security setting cannot be solved, contact your sales or service representative.... For details about [PDF: Change PW], see "Attaching the Hard Disk Drive", Setup Guide. in the paper tray or perform Form Feed. Troubleshooting Problem Possible causes and solutions PDF Direct Print is not executed You must install an optional hard disk drive or set to [Auto], printing is loaded...
Maintenance Manual
Page 121
...turned off and on the System Menu was then back on as an Administrator, and then confirm the following settings in [E-mail]. Confirm the printer's operation history using the System Menu on as an Administrator, and then confirm the settings of the SMTP server in [Notification]: • ... a supply was incorrect. If the strange noise persists, contact your sales of this machine. The setting for the destination. Access the printer through Web Image Monitor, logging on the control panel. Problems Solutions Strange noise is transmitted, the e-mail will not be received.
...turned off and on the System Menu was then back on as an Administrator, and then confirm the following settings in [E-mail]. Confirm the printer's operation history using the System Menu on as an Administrator, and then confirm the settings of the SMTP server in [Notification]: • ... a supply was incorrect. If the strange noise persists, contact your sales of this machine. The setting for the destination. Access the printer through Web Image Monitor, logging on the control panel. Problems Solutions Strange noise is transmitted, the e-mail will not be received.
Maintenance Manual
Page 122
...error-solved e- Such interference may occur with the store where the printer was purchased for sending email, but no error notification e-mail was received for send- Restart the printer by obstructions. If the problem persists, contact your sales or service representative. Alert-notification e-mail... is not sent if the problem is resolved before the error-notification timing is changed , but while...
...error-solved e- Such interference may occur with the store where the printer was purchased for sending email, but no error notification e-mail was received for send- Restart the printer by obstructions. If the problem persists, contact your sales or service representative. Alert-notification e-mail... is not sent if the problem is resolved before the error-notification timing is changed , but while...
Maintenance Manual
Page 161
...number of printed pages you get from a particular toner cartridge depends on the type and size of paper you first use this printer, use . ❒ Toner cartridges (consumables) are engineered to deterioration over the period of use the four toner cartridges packaged with the... than indicated above. ❒ Toner cartridges may need to be printed using the toner cartridge supplied with this printer are using only those specified by warranty. However, if there is problem, contact the store where they were purchased. ❒ When you are as follows: Toner cartridge Black Cyan,...
...number of printed pages you get from a particular toner cartridge depends on the type and size of paper you first use this printer, use . ❒ Toner cartridges (consumables) are engineered to deterioration over the period of use the four toner cartridges packaged with the... than indicated above. ❒ Toner cartridges may need to be printed using the toner cartridge supplied with this printer are using only those specified by warranty. However, if there is problem, contact the store where they were purchased. ❒ When you are as follows: Toner cartridge Black Cyan,...
Setup Guide
Page 36
...the four toner cartridges packaged with the printer. ❒ The toner cartridges that comes with cold water. These numbers were obtained from printing A4K 3% charts, but the actual number of children. • If toner or used toner is problem, contact the store where they ware ...purchased. 36 Setting Up Installing the Toner Cartridge The following procedure describes how to install the toner cartridge. • Do not incinerate spilled toner or used toner, or toner containers in color. Consult a doctor if ...
...the four toner cartridges packaged with the printer. ❒ The toner cartridges that comes with cold water. These numbers were obtained from printing A4K 3% charts, but the actual number of children. • If toner or used toner is problem, contact the store where they ware ...purchased. 36 Setting Up Installing the Toner Cartridge The following procedure describes how to install the toner cartridge. • Do not incinerate spilled toner or used toner, or toner containers in color. Consult a doctor if ...
Setup Guide
Page 87
... interface unit to physical shocks. ❒ The IEEE 802.11b interface unit and Ethernet interface cannot be used at the same time. ❒ If problems occur with the printer. ❖ IEEE 802.11b Interface Unit Type H • Interface Unit • Card 87 Installing Options Attaching IEEE 802.11b Interface Unit Type H ❒...
... interface unit to physical shocks. ❒ The IEEE 802.11b interface unit and Ethernet interface cannot be used at the same time. ❒ If problems occur with the printer. ❖ IEEE 802.11b Interface Unit Type H • Interface Unit • Card 87 Installing Options Attaching IEEE 802.11b Interface Unit Type H ❒...
Setup Guide
Page 197
I Click [Finish]. Troubleshooting USB Problem Solutions The printer is added to the [Printers] window. ❒ The number after "USB" varies depending on again. 57 If installation is successful, the icon of printers connected. F Select the [Include this location in the search] check box ...\(Language)\DISK1 • PCL 6 D:\DRIVES\PCL6\WIN2K_XP\(Language)\DISK1 • PostScript 3 D:\DRIVES\PS3\WIN2K_XP\(Language)\DISK1 G Check the printer driver location, and then click [Next]. H Click [Continue]. and then turn it pressed until the computer finishes reading from the CD...
I Click [Finish]. Troubleshooting USB Problem Solutions The printer is added to the [Printers] window. ❒ The number after "USB" varies depending on again. 57 If installation is successful, the icon of printers connected. F Select the [Include this location in the search] check box ...\(Language)\DISK1 • PCL 6 D:\DRIVES\PCL6\WIN2K_XP\(Language)\DISK1 • PostScript 3 D:\DRIVES\PS3\WIN2K_XP\(Language)\DISK1 G Check the printer driver location, and then click [Next]. H Click [Continue]. and then turn it pressed until the computer finishes reading from the CD...
Setup Guide
Page 334
...higher Safari 1.0 or higher ❒ To use Netscape Navigator with the Web browser used or JavaScript and cookies are used , display and operation problems may not appear even after the back button of a Web browser is clicked. G1307502_1.00 Copyright © 2005 194 Click [Refresh] in the... display area to use Netscape Navigator 7.0 or higher. ❒ If the previous versions of a Web browser. ❒ Updating the printer information is required. If this happens, click the refresh button of the Web browser above are not enabled with Secured Sockets Layer (SSL: an ...
...higher Safari 1.0 or higher ❒ To use Netscape Navigator with the Web browser used or JavaScript and cookies are used , display and operation problems may not appear even after the back button of a Web browser is clicked. G1307502_1.00 Copyright © 2005 194 Click [Refresh] in the... display area to use Netscape Navigator 7.0 or higher. ❒ If the previous versions of a Web browser. ❒ Updating the printer information is required. If this happens, click the refresh button of the Web browser above are not enabled with Secured Sockets Layer (SSL: an ...