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Ricoh Aficio SP C820DN Support Question

Ricoh Aficio SP C820DN Support Question

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Question posted by alirazazolanvari on December 6th, 2011

Color Problem

hello we have a strange problem.although we have yellow color in the toner and developer,we cant have yellow in our printed papers.what shoud we do?

Current Answers

Answer #1: Posted by freginold on December 20th, 2011 5:23 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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If there is yellow toner in the machine and yellow developer, the problem may be the motor that controls either the yellow developer unit or the yellow drum unit.  You'll probably want to have a service technician take a look at it to see which motor is causing the problem.  It could also be a faulty yellow developer unit, which is an easy fix.  A Ricoh service tech should be able to diagnose the problem for you.

Related Ricoh Aficio SP C820DN Manual Pages

Design Guide - Page 3

... Considerations 42 1-9-5 Captured Documents and Log Data 42 1-10 Additional Methods for Each Individual User 45 2-1-7 Job/Access Log Data Collection 45 2-1-8 Print Backup ...45 2-2 Printer ...47 2-2-1 Overview of Printer Operations 47 2-2-2 Data Flow...47 2-2-3 Data Security Considerations 51 2-3 Scanner (MFP Models Only 54 2-3-1 Overview of Scanner Operations 54 2-3-2 Data Flow Security...
Design Guide - Page 5

Print Controller Design Guide for Information Security (MFP models only) ...80 4-2-2 FAX Functions (MFP models only 80 4-2-3 Network Functions 81 4-2-4 Printer Functions 81 4-2-5 Machine Administrative Functions (MFP models only 81 4-2-6 Authentication Functions 81 4-3 Data Security Considerations 83 4-3-1 Preventing the Installation of Illegal Applications 83 4-3-2 Authentication of ...
Design Guide - Page 6

... developed by Ricoh Co. Ltd. (herein referred to as Ricoh), as well as the information security of the hardware and software for the multi-functional products and laser printers listed below (herein referred to the Operating Instructions for the specific machine in this document may not be supported by the end user's machine. Print...
Design Guide - Page 11

...engine operations for Information Security 1-2 Software Configuration SDK Copier Scanner FAX Web DocBox Printer GW WS WebSys EAC VAS ECS MCS OCS FCS NCS DCS UCS CCS NRS ...LCS MIRS DESS SCS S Shared Service Layers SRM libc IMH Engine I/F Scanning Engine Printing Engine MFP only NetBSD FCU MFP only HDD Software Configuration 1-2-1 Shared Service Layers Host...
Design Guide - Page 12

... operations performed on to the controller to a PC via the connection protocols between SP settings and machine operations. Also contains a printer language processing subsystem (e.g. Secondary data is handled from the printing engine. Also receives FAX data and prints it out from the printing engine. Activates the scanning engine, which reads the original and then sends...
Design Guide - Page 13

... utilities. The EAC allows the external controller to initiate MFP operations such as print jobs and scan jobs, as well as to the MFP via a Web interface... make changes to user information and machine configuration settings, as well as store Printer documents to function with the MFP/LP. GWWS also acts as a client to...machine functions developed by third-party vendors designed to the MFP HDD.
Design Guide - Page 15

...conducted via the network to a Ricoh-developed device known as obtaining scanned data just following an MFP scanning job. PictBridge printing functions (color MFP/LPs only): After the identity...possible to change the MFP/LP settings to pre-specified modules responsible for executing printing operations. This print data can be sent to prohibit @Remote communication. 7. Each function can ...
Design Guide - Page 17

...key M D2 If MD1 = MD2 "MD": Message Digest 6. Verification of MFP/LP options. System, Printer, FAX, LCD). After recovery is initiated, the MFP/LP checks to authenticate the firmware when it ...update, that the firmware version is newer that it is interrupted by the license server. Print Controller Design Guide for purchase in the field, the following process is used as the update...
Design Guide - Page 18

Verification of model and target machine functions (Copier, Printer, etc.) 3. Decryption Public key MD2 8. Generate MD using the @Remote ...updates is not installed MD1 Digital signature 7. There are sent 2. In each scenario, all of 86 Print Controller Design Guide for Information Security Remote Firmware Update In addition to using an SD card, it is the same...
Design Guide - Page 22

... and further usage of characters, while Level 2 requires that do this, however, the Printer/Scanner option must be installed.To protect against the password policy. Administrators can be set ... key specified by checking the notification e-mail sent to a value from the server. Print Controller Design Guide for LDAP Authentication and LDAP searches. When users log in non-volatile...
Design Guide - Page 32

...Detailed User Info. Name E-mail address*1 FAX No. *1 ... This setting effectively overrides the Address Book ACL. Print Controller Design Guide for Information Security 1-7-3 Protection of Address Book Data The tables below show the various types of ... Book ACL, it is stored if the Printer/Scanner option is installed. Users who registered the entry. There are also able to groups.
Design Guide - Page 40

... transmission Storage of LAN FAX file to HDD for later transmission Transmission of LAN FAX file stored in HDD Printer Printing out of LAN FAX transmission file stored in HDD File printed out with Remote Print Scanner Desk Top Editor For Production Forwarding Forwarding + storage to HDD Storage of scanned image Forwarding of stored...
Design Guide - Page 42

Restrict the performing of the corresponding log entry. Print Controller Design Guide for Information Security 1-9-4 Security Considerations Three transfer ...server in ScanRouter. Note: This is embedded in progress to the following settings as needed to SP Mode without authorization from the user. Prohibit access to provide additional security. Protocol selection is based on jobs ...
Design Guide - Page 45

...that the MFP only uses black toner to make color copies. As this minimizes the amount of color toner consumed, this operation are able...User Authentication was enabled). simplex or duplex, paper size), completion status (whether completed successfully or not)...SmartDeviceMonitor Professional IS whenever a job has been performed. 2-1-8 Print Backup After a job is performed, it is possible ...
Design Guide - Page 47

...pages, the data is then sent to image data page by page. The data is developed page by page in the order in binary bitmap format. The entry is registered as ...printer language-encoded data sent from the host computer is interpreted by the language processing subsystem, after which it is converted into image data, and 2) Printing out this image data onto the paper in which jobs are printed...
Design Guide - Page 48

... includes information such as the page size, paper type and number of the job, together with the image data itself. Print Controller Design Guide for Information Security • From the printer driver, it is possible to select the following printing methods: Normal Print, Sample Print, Locked Print, Hold Print, Stored Print, Store and Print, and Save to the HDD as...
Design Guide - Page 49

... in the MFP/LP is set the passwords for Locked Print and Stored Print documents as well as the size of the paper for printing, job settings (simplex or duplex, etc.) and general job data (time, username, etc.). This is managed and maintained by the Printer function itself, and contains information such as the username...
Design Guide - Page 51

... key). Any data received that the document password be encrypted (the job will only accept printing data that contains a username and password that have been given "Guest" status. • Authentication passwords: Before the printer driver sends the print data and authentication information to the MFP/LP, the authentication password is encrypted using the...
Design Guide - Page 52

... selecting IPP over SSL as the network communication protocol, which will encrypt the communication path. • Although any authenticated user can view the "Spool Printing" list (WebImageMonitor), printer job history and error log, it is possible to display other users' information in the in the form of 86 It is possible to...
Design Guide - Page 86

...again to obtain new authentication files. Print Controller Design Guide for Information Security 4-3-6 Certification of the SDK Application Having completed the development of the production-level (product release... or problems, the Vendor is certifying the application. Ricoh utilizes this system to manage and control the specifications, operations and quality of SDK applications developed by ...

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