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Ricoh C231N Support Question

Ricoh C231N Support Question

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Question posted by batosibatosi on January 22nd, 2013

Ricoh Aficio Mp 171 - Two Sided Printing Problem

One sided printing/copyng is not problem,all working fine,but when i try to print or copy two sided documents its printing the first side and when the paper is getting back to print the other side on half in half out paper is stoping and give me some error...after i open the machine from the right and pull out the half printed paper the printer is starting to print again the same page and same thing hapennig all over again and again...What should i do?

Current Answers

Answer #1: Posted by freginold on January 23rd, 2013 4:38 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,895
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Hi, there could be a number of things causing this problem.  Check to make sure the paper is loaded correctly in the paper tray.  If you have compressed air, blow it onto the sensors in the duplex unit.  Check for any obstructions (paper scraps, staples, paperclips, etc.) that may be blocking the paper or blocking a sensor.

Answer #2: Posted by Anonymous-101416 on March 3rd, 2013 11:49 AM
Anonymous-101416

Member since:
March 3rd, 2013

Points: 100
100
points
The Ricoh sp c231n does not like second-side printing on thinner papers, especially 80gsm. Try a thicker paper. It's nothing to do with cleaning etc etc, this printer has its limitations, I'm a user not a technician, so I get the experience.

Related Ricoh C231N Manual Pages

Operating Instructions - Page 12

... to the following two conditions: A This device may cause undesired operation. Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 Product Name: Laser Printer Model Number: SP C231N / Aficio SP C231N, SP C232DN / Aficio SP C232DN • Properly shielded and grounded cables and connectors must accept any interference...
Operating Instructions - Page 21

Cleaning the Printer Cautions to a Computer via USB Cable 98 Other Printing Problems 101 Additional Troubleshooting 108 9. Loading Paper ...47 Loading Paper in Tray 1 47 Loading Paper in the Bypass Tray 63 Loading Paper in the Optional Paper Feed Unit 68 6. Replacing Consumables Replacing the Print Cartridge 71 Replacing the Waste Toner Bottle 76 7. Troubleshooting Error & Status ...
Operating Instructions - Page 29

...printer. ❒ Do not allow paper clips, staples, or other small metallic objects to an open flame. The toner might ignite when exposed to fall inside the machine. ❒ Keep the uncovered print cartridge away from shock and vibration during transit, this printer...8226; If toner or used toner gets into a fresh air environment. The printer will be installed. Remove these protective ...
Operating Instructions - Page 30

❒ Do not touch the print cartridge's photo conductor. B Lift the printer with two people by using the inset grips on the side of the printer. ASI600S A Remove the plastic bag. Installing the Printer 2 BAA162S ❒ Do not touch the ID chip on both sides of the print cartridge. ASH051S 9
Operating Instructions - Page 34

Installing the Printer K Hold the print cartridge and shake it from side to trap your fingers. ASI102S 13 Be careful not to side five or six times. 2 ASI601S L Check the toner color and location correspond, and then carefully insert the print cartridge vertically. ASH009S M Close the top cover with both hands carefully.
Operating Instructions - Page 38

... variety of each option, see p.125 "Specifications". 2 Attaching Paper Feed Unit TK1010 When installing multiple options, install Paper Feed Unit TK1010 first. For details, contact your local dealer. ❒ The printer should always be available in receiving an electric shock. • Before moving the print- By installing options, you can cause an electrical or...
Operating Instructions - Page 60

... PaperPaper should always be guaranteed if paper other printers. ❒ When loading the printer, take care not to touch the surface of the paper. ❒ Do not use paper that has already been printed onto by this printer and cautions for use ink-jet printer paper because it may stick to direct sunlight. • Store on the right front side...
Operating Instructions - Page 122

... be a gap between the front end paper guide and the paper, or between the paper guide both side and the paper in the tray exceeds the limit. Prints fall behind the machine when they are using thick paper, the setting for thick paper may not be set in the paper tray. See the printer driver Help. • Confirm that the...
Operating Instructions - Page 123

... be a gap between the front end paper guide and the paper, or between the paper guide both side and the paper in the paper tray. Make sure there are no gaps. Con- Paper gets wrinkles. • Paper is damp. Use paper that the top of paper set in the paper tray. See p.47 "Loading Paper". • Paper is not higher than subsequent prints to complete.
Operating Instructions - Page 124

... then turn the printer off both side paper guides to clean the belt: Open the top cover while the power is dirty. If this procedure does not resolve the problem, contact your sales or service representative. Protect the printer from impact at all print cartridges from the printer. Close the top cover with paper dust if you use...
Operating Instructions - Page 126

... or service representative. See the printer driver Help. Color documents are printed in • The printer driver is different from colors displayed on the display in its production system. • Color gradation might appear differently if [On] is missing, turn it back on. black and white. a mixture of cyan, magenta, yel- Other Printing Problems Status Possible Causes, Descriptions...
Operating Instructions - Page 127

... If an error message appears on the display, replace the print cartridge: "Replace (Color) Print Cartridge" See p.71 "Replacing the Print Cartridge". • Condensation may have become dirtied. Print several sheets until they come out clean. • If document size is almost depleted. Color shift occurs. See p.37 "Paper and Other Media". • Toner is generally less 8 dense...
Operating Instructions - Page 128

... the {Stop/Start} key allows ing has stopped. you to print a few more pages, but the print quality of the printer driver. For example, although thick paper is used, the setting for thick paper may not be set. • Check the paper settings of this printer. Other Printing Problems Status Possible Causes, Descriptions, and Solutions If rubbed with your...
Operating Instructions - Page 134

... the transfer unit, holding both hands carefully. Open the front cover and remove the paper. ASH069S 113 A Pull Front Cover Open Lever, and then open the front cover with both sides of the paper, pull the paper carefully forward and out. When Paper is Jammed When "Remove Misfeed Tray 1" Appears "Remove Misfeed Tray 1" appears when...
Operating Instructions - Page 144

...are compliant with the printer. ❒ The supplied print cartridge is good for Standardization. ISO/IEC 19798 is a problem, contact the store ...printed at an authorized dealer. The number of printable pages varies depending on the image volume and density, number of print cartridge you first use this printer, use only the expendable supplies available at a time, paper type and paper...
Operating Instructions - Page 150

... unit, 68 Loading paper in tray 1, 47 M Manuals for this printer, iii Memory cover, 2 Memory Unit Type F, 20, 128 Menu key, 4 Messages, 93 Model-Specific information, v Moving and transporting the printer, 121 N NetWare, 33 Network, 23, 27 Network connection, 23 No DHCP, 31 O Optional paper feed unit, 17, 128 Options, 128 Other printing problems, 101 129
Operating Instructions - Page 200

... to the printer's memory capacity. ❖ One-sided printing - 600 dpi Fine (4 bits) • 128 MB (standard) Printing is possible with all paper sizes. ❖ Duplex printing - 600 dpi Fine (4 bits) 3 • 128 MB (standard) With the PCL printer driver: Printing is possible with all paper sizes. Note ❒ To print an A3, 11 " × 17 ", B4, or 8K size document, you must...
Operating Instructions - Page 205

When PictBridge Printing Does Not Work When PictBridge Printing Does Not Work This section explains likely causes and possible solutions for this Select the paper size setting tray cannot be printed on . C Disconnect the USB cable, and then turn off the print- 4 er. The specified number exceeds the maximum number that can be printed on the printer. Turn the printer back...
Operating Instructions - Page 231

... and administrator mode. The following counter information is displayed. • Total 6 • Black & White • Full Color • 2 Sided (Two Sided Print) About Menu and Mode There are logging on. 67 Using Web Image Monitor Displaying the Printer Status Top page of Web Image Monitor contains two tabs: the [Status] tab and [Counter] tab. ❖...
Operating Instructions - Page 265

... Mac OS X. B On the [File] menu, click [Print] or [Print...]. Reference The [Page Setup...] dialog box varies depending on the application you want to print. If this printer is displayed in [Paper Size]. C In the [Printer List], select the printer. Setting Up for Printing Setting Up for ], and then select the paper size you want to use. D Configure the...

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