Operating Instructions
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...burn hazard. If you do, the tray might be very hot. Handling the Machine's Interior R WARNING: • Do not attempt any maintenance or troubleshooting other than that mentioned in this machine might fall and cause an injury. • Before installing the memory unit, turn the machine back on the...when loading paper. 6 Caution should be sure to close the memory unit cover, and then turn off the printer's power switch and unplug the power cable. This machine contains a laser beam generator and direct exposure to avoid cutting your hands inside of this manual. Do not turn on . After...
...burn hazard. If you do, the tray might be very hot. Handling the Machine's Interior R WARNING: • Do not attempt any maintenance or troubleshooting other than that mentioned in this machine might fall and cause an injury. • Before installing the memory unit, turn the machine back on the...when loading paper. 6 Caution should be sure to close the memory unit cover, and then turn off the printer's power switch and unplug the power cable. This machine contains a laser beam generator and direct exposure to avoid cutting your hands inside of this manual. Do not turn on . After...
Operating Instructions
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For safe and correct use, be sure to the Printer 2 Installing the Printer and Options 3 Connecting the Printer 4 Configuration 5 Paper and Other Media 6 Replacing Consumables 7 Cleaning the Printer 8 Troubleshooting 9 Removing Misfed Paper 10 Appendix Read this manual carefully before using the machine. Operating Instructions Hardware Guide 1 Guide to read "Safety Information" before you use this machine and keep it handy for future reference.
For safe and correct use, be sure to the Printer 2 Installing the Printer and Options 3 Connecting the Printer 4 Configuration 5 Paper and Other Media 6 Replacing Consumables 7 Cleaning the Printer 8 Troubleshooting 9 Removing Misfed Paper 10 Appendix Read this manual carefully before using the machine. Operating Instructions Hardware Guide 1 Guide to read "Safety Information" before you use this machine and keep it handy for future reference.
Operating Instructions
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... Problems 101 Additional Troubleshooting 108 9. Troubleshooting Error & Status Messages on the Control Panel 93 Panel Indicator ...96 Printer Does Not Print 97 When the Printer is Not Going to Be Used for a Long Time 117 Preparing the Printer For a Long Period of Inactivity 117 Using the Printer Again after it... 2" Appears 114 When "Paper Misfeed Duplex Unit" Appears 115 When "Remove Misfeed Paper Exit" Appears 116 10.Appendix If the Printer is Directly Connected to Take When Cleaning 83 Cleaning the Toner Density Sensor 84 Cleaning the Friction Pad and the Paper Feed Roller 86...
... Problems 101 Additional Troubleshooting 108 9. Troubleshooting Error & Status Messages on the Control Panel 93 Panel Indicator ...96 Printer Does Not Print 97 When the Printer is Not Going to Be Used for a Long Time 117 Preparing the Printer For a Long Period of Inactivity 117 Using the Printer Again after it... 2" Appears 114 When "Paper Misfeed Duplex Unit" Appears 115 When "Remove Misfeed Paper Exit" Appears 116 10.Appendix If the Printer is Directly Connected to Take When Cleaning 83 Cleaning the Toner Density Sensor 84 Cleaning the Friction Pad and the Paper Feed Roller 86...
Operating Instructions
Page 104
Clean the printer periodically to laser beams can cause permanent eye damage. Clean away any maintenance or troubleshooting other small metallic objects to Take When Cleaning R WARNING: • Do not attempt any dust and grime from the wall outlet at least once...discoloration, or cracking, do not use a neutral detergent, and then wipe over with a soft, wet cloth that mentioned in this printer becomes very hot. This machine contains a laser beam generator and direct exposure to maintain fine printing. Dry wipe the exterior with a clean, dry cloth. ❒ You must disconnect...
Clean the printer periodically to laser beams can cause permanent eye damage. Clean away any maintenance or troubleshooting other small metallic objects to Take When Cleaning R WARNING: • Do not attempt any dust and grime from the wall outlet at least once...discoloration, or cracking, do not use a neutral detergent, and then wipe over with a soft, wet cloth that mentioned in this printer becomes very hot. This machine contains a laser beam generator and direct exposure to maintain fine printing. Dry wipe the exterior with a clean, dry cloth. ❒ You must disconnect...
Operating Instructions
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Troubleshooting Error & Status Messages on the Control Panel This section explains what to print through a USB or LPR port. Wait a while. on the control panel. Explanation Recommended Action The machine is the default ready mes- To start printing, switch the machine to print. The printer...job does not use . Waiting... Load paper of actual paper type in the tray, and then change the paper size setting with printer driver. 8. This is Offline. The machine is resetting the Wait until "Ready" appears toner is ready for Wait a while. the...
Troubleshooting Error & Status Messages on the Control Panel This section explains what to print through a USB or LPR port. Wait a while. on the control panel. Explanation Recommended Action The machine is the default ready mes- To start printing, switch the machine to print. The printer...job does not use . Waiting... Load paper of actual paper type in the tray, and then change the paper size setting with printer driver. 8. This is Offline. The machine is resetting the Wait until "Ready" appears toner is ready for Wait a while. the...
Operating Instructions
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...paper. Paper Misfeed Duplex Unit Remove Misfeed Internal Path There is a paper jam in Tray 1. Load Paper: # or Stop/Start The printer detected that the actual paper type and size are not the same as the paper tray # (1, 2, bypass) size setting and the paper...again from a higher performance computer. Remove Misfeed Paper Exit There is a paper jam in the fusing unit. See p.109 "Removing Misfed Paper". Troubleshooting Message Explanation Recommended Action Controller FW download failed Controller FW could not be Print again. Load Paper # The indicated tray # (1, 2, by- ...
...paper. Paper Misfeed Duplex Unit Remove Misfeed Internal Path There is a paper jam in Tray 1. Load Paper: # or Stop/Start The printer detected that the actual paper type and size are not the same as the paper tray # (1, 2, bypass) size setting and the paper...again from a higher performance computer. Remove Misfeed Paper Exit There is a paper jam in the fusing unit. See p.109 "Removing Misfed Paper". Troubleshooting Message Explanation Recommended Action Controller FW download failed Controller FW could not be Print again. Load Paper # The indicated tray # (1, 2, by- ...
Operating Instructions
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Cause The printer cannot be used normally. Indicator patterns The Alert indicator is flashing. The Ready indicator is lit. The printer is lit. Troubleshooting Panel Indicator The following table explains the meaning of the various indicator patterns that the printer alerts to print. Check the error on the control panel. The printer is receiving print data or preparing to users about its conditions. The Ready indicator is ready for use. 8 96
Cause The printer cannot be used normally. Indicator patterns The Alert indicator is flashing. The Ready indicator is lit. The printer is lit. Troubleshooting Panel Indicator The following table explains the meaning of the various indicator patterns that the printer alerts to print. Check the error on the control panel. The printer is receiving print data or preparing to users about its conditions. The Ready indicator is ready for use. 8 96
Operating Instructions
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... about installation and port settings, see Software Guide. 98 ties]. ties]. C Click the [Port] tab. B Click to select the icon of printers connected. Next, on the [File] menu, click [Proper- Next, on the [File] menu, click [Proper- Reference For details about installation...Windows XP Professional, and Windows Server 2003/2003 R2 A Access the [Printers and Faxes] window from [Start] on the taskbar. Troubleshooting When the Printer is Directly Connected to a Computer via USB Cable Windows When the printer is directly connected via a USB cable to a computer but the Ready...
... about installation and port settings, see Software Guide. 98 ties]. ties]. C Click the [Port] tab. B Click to select the icon of printers connected. Next, on the [File] menu, click [Proper- Next, on the [File] menu, click [Proper- Reference For details about installation...Windows XP Professional, and Windows Server 2003/2003 R2 A Access the [Printers and Faxes] window from [Start] on the taskbar. Troubleshooting When the Printer is Directly Connected to a Computer via USB Cable Windows When the printer is directly connected via a USB cable to a computer but the Ready...
Operating Instructions
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...] dialog box appears. If it does not, reinstall the driver. 100 B Click [Applications], and then open the [System Preferences] folder. Troubleshooting Mac OS X When the printer is connected to Mac OS X and the Ready indicator does not flash or light up, try the following procedures to check the port connection. • ...
...] dialog box appears. If it does not, reinstall the driver. 100 B Click [Applications], and then open the [System Preferences] folder. Troubleshooting Mac OS X When the printer is connected to Mac OS X and the Ready indicator does not flash or light up, try the following procedures to check the port connection. • ...
Operating Instructions
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... inside the tray. Clean the pertinent section as necessary. See, p.1 "Exterior: Front View". Use paper that has been stored properly. See the printer driver help. • Raise the appropriate stop fence (forward fence for A4, rear fence for legal size prints). Make sure there are no gaps...; Paper is too thin. See p.37 "Paper and Other Media". • Paper has already been printed on the control panel, select [Sys- Troubleshooting Status Possible Causes, Descriptions, and Solutions Prints do not stack properly. • Paper is none left in the paper tray. See p.37 "Paper ...
... inside the tray. Clean the pertinent section as necessary. See, p.1 "Exterior: Front View". Use paper that has been stored properly. See the printer driver help. • Raise the appropriate stop fence (forward fence for A4, rear fence for legal size prints). Make sure there are no gaps...; Paper is too thin. See p.37 "Paper and Other Media". • Paper has already been printed on the control panel, select [Sys- Troubleshooting Status Possible Causes, Descriptions, and Solutions Prints do not stack properly. • Paper is none left in the paper tray. See p.37 "Paper ...
Operating Instructions
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...indicator is blinking, the data is adjusting the color registration. Just wait until it takes time to speed up , and this takes time until printing starts. If you use the reduction function to warm up printing. printer driver's dialog box. To disable Energy Saver...Specifying custom size paper for the printer to complete the print job. • Photographs and other data intensive pages take a long time for the bypass tray". Paper is being processed. Troubleshooting Status Possible Causes, Descriptions, and Solutions After replacing a color print car- printing. Change the...
...indicator is blinking, the data is adjusting the color registration. Just wait until it takes time to speed up , and this takes time until printing starts. If you use the reduction function to warm up printing. printer driver's dialog box. To disable Energy Saver...Specifying custom size paper for the printer to complete the print job. • Photographs and other data intensive pages take a long time for the bypass tray". Paper is being processed. Troubleshooting Status Possible Causes, Descriptions, and Solutions After replacing a color print car- printing. Change the...
Operating Instructions
Page 127
... sheets are blemished. • When removing a jammed sheet, the inside of the printer may be dirtied. 106 If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized. Troubleshooting Status Possible Causes, Descriptions, and Solutions A color is missing or partially blurred. • Paper is larger than paper size, e.g. tem...
... sheets are blemished. • When removing a jammed sheet, the inside of the printer may be dirtied. 106 If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized. Troubleshooting Status Possible Causes, Descriptions, and Solutions A color is missing or partially blurred. • Paper is larger than paper size, e.g. tem...
Operating Instructions
Page 129
...e-mail notification was set using either the control panel or Web Alert occurs, and after resolving Image Monitor. For details, see "Printer Status Notification by server has a malfunction. E-Mail", Software Guide. Control panel Press the {Menu} key, select [System], and ... is set for the destination. Make the setting for information about the location of sales or service representatives. 108 Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is possible the destination was incorrect. If the strange noise persists, contact your sales or service...
...e-mail notification was set using either the control panel or Web Alert occurs, and after resolving Image Monitor. For details, see "Printer Status Notification by server has a malfunction. E-Mail", Software Guide. Control panel Press the {Menu} key, select [System], and ... is set for the destination. Make the setting for information about the location of sales or service representatives. 108 Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is possible the destination was incorrect. If the strange noise persists, contact your sales or service...
Operating Instructions
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INDEX A Additional troubleshooting, 108 Alert indicator, 4 Attaching Memory Unit Type F, 20 Attaching Paper Feed Unit TK1010, 17 C Cable cover, 2 CAUTION label, i Cleaning the friction pad, 86 Cleaning the paper feed roller, 86 Cleaning the paper tray, 89 Cleaning the printer, 83 Cleaning the ...registration roller, 89 Cleaning the toner density sensor, 84 Configuration, 27 Connecting the printer, 23, 25 Consumables, 123 Control panel, 4 D DHCP, 30 Display, 4 E #Enter key...
INDEX A Additional troubleshooting, 108 Alert indicator, 4 Attaching Memory Unit Type F, 20 Attaching Paper Feed Unit TK1010, 17 C Cable cover, 2 CAUTION label, i Cleaning the friction pad, 86 Cleaning the paper feed roller, 86 Cleaning the paper tray, 89 Cleaning the printer, 83 Cleaning the ...registration roller, 89 Cleaning the toner density sensor, 84 Configuration, 27 Connecting the printer, 23, 25 Consumables, 123 Control panel, 4 D DHCP, 30 Display, 4 E #Enter key...
Operating Instructions
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... Unit TK1010, 17, 128 Paper not supported, 44 Paper recommendations, 39 Paper type, 40 Power socket, 2 Print area, 45 Print cartridge, 71, 123 Printer does not print, 97 Printing configuration page, 16 Printing test page, 16 R Ready indicator, 4 Rear cover, 2 Rear view, 2 Registration roller, 89 ...tray 1), 47 Start key, 4 Status messages, 93 Stop key, 4 Stop/Start key, 4 Storing paper, 39 Symbols, iv T Test printing, 16 Toner density sensor, 84 Troubleshooting, 93, 96, 97, 101 Types of paper, 40 U USB connection, 25, 98 USB host interface, 2 USB port, 2, 25 W WARNING label, i Waste toner bottle...
... Unit TK1010, 17, 128 Paper not supported, 44 Paper recommendations, 39 Paper type, 40 Power socket, 2 Print area, 45 Print cartridge, 71, 123 Printer does not print, 97 Printing configuration page, 16 Printing test page, 16 R Ready indicator, 4 Rear cover, 2 Rear view, 2 Registration roller, 89 ...tray 1), 47 Start key, 4 Status messages, 93 Stop key, 4 Stop/Start key, 4 Storing paper, 39 Symbols, iv T Test printing, 16 Toner density sensor, 84 Troubleshooting, 93, 96, 97, 101 Types of paper, 40 U USB connection, 25, 98 USB host interface, 2 USB port, 2, 25 W WARNING label, i Waste toner bottle...
Operating Instructions
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...Printer 7 Installing the Printer Driver Using USB 8 Installing the PCL Printer Driver 8 Installing the PostScript 3 Printer Driver (Windows 2000 10 Installing the PostScript 3 Printer Driver (Windows XP and Windows Server 2003/2003 R2)... 11 Installing the PostScript 3 Printer Driver (Windows Vista and Windows Server 2008)...12 Troubleshooting... USB 13 If a Message Appears during Installation 14 Making Option Settings for the Printer 15 Conditions for the Specified Model ii...
...Printer 7 Installing the Printer Driver Using USB 8 Installing the PCL Printer Driver 8 Installing the PostScript 3 Printer Driver (Windows 2000 10 Installing the PostScript 3 Printer Driver (Windows XP and Windows Server 2003/2003 R2)... 11 Installing the PostScript 3 Printer Driver (Windows Vista and Windows Server 2008)...12 Troubleshooting... USB 13 If a Message Appears during Installation 14 Making Option Settings for the Printer 15 Conditions for the Specified Model ii...
Operating Instructions
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Open Windows' Device Manager, and then, tings. Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is not recognized automatically. Windows has already configured the USB set- under [Universal Serial Bus controllers] or [USB Controller], remove any conflicting devices. Take care not to accidentally remove required devices. Turn off the power of the printer, reconnect 1 the USB cable, and then turn it on again. Conflicting devices have a [!] or [?] icon by them. For details, see Windows Help. 13
Open Windows' Device Manager, and then, tings. Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is not recognized automatically. Windows has already configured the USB set- under [Universal Serial Bus controllers] or [USB Controller], remove any conflicting devices. Take care not to accidentally remove required devices. Turn off the power of the printer, reconnect 1 the USB cable, and then turn it on again. Conflicting devices have a [!] or [?] icon by them. For details, see Windows Help. 13
Operating Instructions
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... 22 Print server, 7, 89 PS 3, 25 PS Configuration/Font Page, 77, 110 PS Menu, 63 R Registration, 50, 80, 114 Resolution, 36 S Service call, 82 Shared printer, 7 Smart Organizing Monitor, 74, 108 SMTP, 72, 81, 114 SMTP authentication, 83 SNMP, 72, 81, 84, 114 Software and utilities, 115 Sort, 32 Standard TCP..., 80, 114 T TCP/IP, 72, 81, 97, 114 Test Page, 51, 77, 110, 114 Top Page, 66 Trademarks, 1 Tray Priority, 70 Tray registration, 51, 80 Troubleshooting, 41 U UDP, 84 USB connection, 1, 2, 8, 96 USB connection problem, 13 User mode, 67, 78, 111 User Tools tab, 76, 77, 78, 109, 110, 111 W ...
... 22 Print server, 7, 89 PS 3, 25 PS Configuration/Font Page, 77, 110 PS Menu, 63 R Registration, 50, 80, 114 Resolution, 36 S Service call, 82 Shared printer, 7 Smart Organizing Monitor, 74, 108 SMTP, 72, 81, 114 SMTP authentication, 83 SNMP, 72, 81, 84, 114 Software and utilities, 115 Sort, 32 Standard TCP..., 80, 114 T TCP/IP, 72, 81, 97, 114 Test Page, 51, 77, 110, 114 Top Page, 66 Trademarks, 1 Tray Priority, 70 Tray registration, 51, 80 Troubleshooting, 41 U UDP, 84 USB connection, 1, 2, 8, 96 USB connection problem, 13 User mode, 67, 78, 111 User Tools tab, 76, 77, 78, 109, 110, 111 W ...