Print Driver Guide
Page 1
Best Practices Using Ricoh Universal Printer Drivers (UPD) In Microsoft Print Server Environments 1
Best Practices Using Ricoh Universal Printer Drivers (UPD) In Microsoft Print Server Environments 1
Print Driver Guide
Page 2
Table of Contents 1 OVERVIEW ...3 2 DESCRIPTION ...3 3 SUPPORT ...3 4 SETUP...4 5 INSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 5 5.1 WINDOWS 7, SERVER 2008 R2 ...6 5.2 WINDOWS 2000, XP, 2003, VISTA, 2008 6 5.3 WINDOWS 7, SERVER 2008 R2 USING GROUP POLICY 7 6 DRIVER PRE-CONFIGURATION WITH PDE 7 7 UPGRADING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER TO A NEWER VERSION....... 10 8 UNINSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 12 9 CITRIX SUPPORT ...13 10 FREQUENTLY ASKED QUESTIONS 15 11 KNOWN ISSUES ...16 12 FIXES ...18 13 NON-SUPPORTED MODELS ...22 14 SUPPORTED MODELS...23 2
Table of Contents 1 OVERVIEW ...3 2 DESCRIPTION ...3 3 SUPPORT ...3 4 SETUP...4 5 INSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 5 5.1 WINDOWS 7, SERVER 2008 R2 ...6 5.2 WINDOWS 2000, XP, 2003, VISTA, 2008 6 5.3 WINDOWS 7, SERVER 2008 R2 USING GROUP POLICY 7 6 DRIVER PRE-CONFIGURATION WITH PDE 7 7 UPGRADING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER TO A NEWER VERSION....... 10 8 UNINSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER 12 9 CITRIX SUPPORT ...13 10 FREQUENTLY ASKED QUESTIONS 15 11 KNOWN ISSUES ...16 12 FIXES ...18 13 NON-SUPPORTED MODELS ...22 14 SUPPORTED MODELS...23 2
Print Driver Guide
Page 3
.../public/documents/communication/rfg042289.pdf PS Driver for using Ricoh Universal Printer Drivers in the Microsoft® Print Server environment. 1 Overview This document outlines best practices for Universal Print White Paper Document Version 2.3.0. The Universal Print Driver lets you can contact the Help ...the amount of client, server, and application issues that could affect the performance of the UPD. 2 Description Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can contact the Help Desk at 888-424-1573, option 3 or email at [email protected] ...
.../public/documents/communication/rfg042289.pdf PS Driver for using Ricoh Universal Printer Drivers in the Microsoft® Print Server environment. 1 Overview This document outlines best practices for Universal Print White Paper Document Version 2.3.0. The Universal Print Driver lets you can contact the Help ...the amount of client, server, and application issues that could affect the performance of the UPD. 2 Description Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can contact the Help Desk at 888-424-1573, option 3 or email at [email protected] ...
Print Driver Guide
Page 4
...the EMF spool file may become very large when you try to create a Point and Print connection to all of the built-in MS-PS drivers in order to print ¾ KB article 919543 - The new pscript.dll will be applied to a remote printer from the printer, turn ...existing PS queues including the PS UPD). ¾ KB article 2345342 - 4 Setup Ricoh recommends applying hotfixes associated with Microsoft Office that may affect UPD printing. ¾ KB article 2121850 - In Office 2010, you use a printer driver that uses Unidrv.dll (After the hotfix is running Windows 7 or Windows Server 2008...
...the EMF spool file may become very large when you try to create a Point and Print connection to all of the built-in MS-PS drivers in order to print ¾ KB article 919543 - The new pscript.dll will be applied to a remote printer from the printer, turn ...existing PS queues including the PS UPD). ¾ KB article 2345342 - 4 Setup Ricoh recommends applying hotfixes associated with Microsoft Office that may affect UPD printing. ¾ KB article 2121850 - In Office 2010, you use a printer driver that uses Unidrv.dll (After the hotfix is running Windows 7 or Windows Server 2008...
Print Driver Guide
Page 5
...follow when creating TCP /Port section below are several methods for Windows Server 2008 R2 Failover Print Clusters 5 Installing the Ricoh PCL6/PS Universal Print Driver Outlined below . an issue that may affect UPD printing. ¾ KB article 822553 - Charts and graphics are ...created correctly (All default is not published ¾ KB article 835609 - Stability update for installing product-specific drivers and the Ricoh Universal Print Driver (UPD) to a cluster environment. 1. On the Tools menu, click Options, and then click the Print tab. 2. slow ...
...follow when creating TCP /Port section below are several methods for Windows Server 2008 R2 Failover Print Clusters 5 Installing the Ricoh PCL6/PS Universal Print Driver Outlined below . an issue that may affect UPD printing. ¾ KB article 822553 - Charts and graphics are ...created correctly (All default is not published ¾ KB article 835609 - Stability update for installing product-specific drivers and the Ricoh Universal Print Driver (UPD) to a cluster environment. 1. On the Tools menu, click Options, and then click the Print tab. 2. slow ...
Print Driver Guide
Page 6
... to complete the installation. 5.2 Windows 2000, XP, 2003, Vista, 2008 Step 1 Log in to use existing ports created for Ricoh devices and all other manufacturer's drivers. (Settings like Bidirectional support may be displayed. Step 3 From the "Start" menu, select "Devices and Printers" > "Add ...an Administrator. Click "Next". Step 8 Browse to this . (Ricoh's recommendation is to always enable bidirectional support). ¾ Do not use ". Select "Local printer attached to the folder containing the driver files (typically the CD-ROM or an extracted archive downloaded from the...
... to complete the installation. 5.2 Windows 2000, XP, 2003, Vista, 2008 Step 1 Log in to use existing ports created for Ricoh devices and all other manufacturer's drivers. (Settings like Bidirectional support may be displayed. Step 3 From the "Start" menu, select "Devices and Printers" > "Add ...an Administrator. Click "Next". Step 8 Browse to this . (Ricoh's recommendation is to always enable bidirectional support). ¾ Do not use ". Select "Local printer attached to the folder containing the driver files (typically the CD-ROM or an extracted archive downloaded from the...
Print Driver Guide
Page 7
...refresh. For per -user connections, Windows adds the printer connections during the next background policy refresh or user logon. 6 Driver Pre-Configuration With PDE Many customers require company-wide default settings to be pre-configured using Group Policy, you remove the ...Start, point to users or computers by using the Ricoh Printer Driver Editor PDE. Note - For per -computer connections, Windows adds the printer connections when the user logs on. Ricoh PCL6 drivers, PCL6 Universal Drivers and PS Universal Drivers can access the printers, select the The computers that ...
...refresh. For per -user connections, Windows adds the printer connections during the next background policy refresh or user logon. 6 Driver Pre-Configuration With PDE Many customers require company-wide default settings to be pre-configured using Group Policy, you remove the ...Start, point to users or computers by using the Ricoh Printer Driver Editor PDE. Note - For per -computer connections, Windows adds the printer connections when the user logs on. Ricoh PCL6 drivers, PCL6 Universal Drivers and PS Universal Drivers can access the printers, select the The computers that ...
Print Driver Guide
Page 8
... values. ¾ The setting values can be displayed in the popup dialog. 8 In addition, from the default values on the printer driver. ¾ The default setting you can specify an optional function, for each of the setting values of the printer function. (Only the...¾ On the printer driver, the only setting values displayed are the default values. ¾ The printer functions that are specified to "Display" are shown) ¾ By hiding setting values you are using. Ricoh's Printer Driver Editor is a configuration tool for creating custom driver settings, eliminating the process of...
... values. ¾ The setting values can be displayed in the popup dialog. 8 In addition, from the default values on the printer driver. ¾ The default setting you can specify an optional function, for each of the setting values of the printer function. (Only the...¾ On the printer driver, the only setting values displayed are the default values. ¾ The printer functions that are specified to "Display" are shown) ¾ By hiding setting values you are using. Ricoh's Printer Driver Editor is a configuration tool for creating custom driver settings, eliminating the process of...
Print Driver Guide
Page 9
...verification. The "Update Now " button and the "Automatically Update Printer Information" check box can be found under the Accessories tab of the driver. 9 Please review the Post installation configuration and bidirectional communication verification section below. Deselect a few options and make sure that the "Update ...Now" button is clicked (see screen shots). Once the driver is installed and the queue is correctly configured, make sure they are re-selected after "Update Now " is working. This could ...
...verification. The "Update Now " button and the "Automatically Update Printer Information" check box can be found under the Accessories tab of the driver. 9 Please review the Post installation configuration and bidirectional communication verification section below. Deselect a few options and make sure that the "Update ...Now" button is clicked (see screen shots). Once the driver is installed and the queue is correctly configured, make sure they are re-selected after "Update Now " is working. This could ...
Print Driver Guide
Page 10
...://ricohusa.com/services_and_solutions/universalprintdriver/universal_print_driver.aspx Please review the Key points to follow when upgrading the Ricoh PCL6/PS Universal Print Driver ¾ Do not use existing non Ricoh UPD queues created for other manufacturer's drivers. (Create new queues for Ricoh devices and all other devices when you install them). Don't simply just click new...
...://ricohusa.com/services_and_solutions/universalprintdriver/universal_print_driver.aspx Please review the Key points to follow when upgrading the Ricoh PCL6/PS Universal Print Driver ¾ Do not use existing non Ricoh UPD queues created for other manufacturer's drivers. (Create new queues for Ricoh devices and all other devices when you install them). Don't simply just click new...
Print Driver Guide
Page 11
... example, has a Print processor of the printer to be found under the "Advanced" tab of the driver. Step 8 Log the current user account off. 11 Upgrading the printer driver from an older version (excluding Ver.1.0.0.0) to a newer version: Note: If upgrading from the "Start...Advanced tab > New Driver button > Next button. (see screenshot) Step 4 Select "Have Disk..." then browse to the folder containing the extracted printer driver INF file. The Print processor can be upgraded. ¾ A characteristic of a printer that has a driver that was added to a preexisting non Ricoh UPD queue is ...
... example, has a Print processor of the printer to be found under the "Advanced" tab of the driver. Step 8 Log the current user account off. 11 Upgrading the printer driver from an older version (excluding Ver.1.0.0.0) to a newer version: Note: If upgrading from the "Start...Advanced tab > New Driver button > Next button. (see screenshot) Step 4 Select "Have Disk..." then browse to the folder containing the extracted printer driver INF file. The Print processor can be upgraded. ¾ A characteristic of a printer that has a driver that was added to a preexisting non Ricoh UPD queue is ...
Print Driver Guide
Page 12
...Step 4 Remove the x86 PCL/PS Printer driver files. Step 3 Select the "Drivers" tab. Step 5 Select "Remove driver only" and click OK. Upgrading an x86 driver installed as an "Additional Driver" on an x64 system (and vice versa) To replace an x86 print driver on an x64 server (and vice versa... Server Properties window. Step 6 Click "Add" to install the new version of the x86 PCL/PS Printer driver. 8 Uninstalling the Ricoh PCL6/PS Universal Print Driver Ricoh recommends using the latest version of the Universal Print Driver, which can be done: Step 1 Open the Devices and Printers folder.
...Step 4 Remove the x86 PCL/PS Printer driver files. Step 3 Select the "Drivers" tab. Step 5 Select "Remove driver only" and click OK. Upgrading an x86 driver installed as an "Additional Driver" on an x64 system (and vice versa) To replace an x86 print driver on an x64 server (and vice versa... Server Properties window. Step 6 Click "Add" to install the new version of the x86 PCL/PS Printer driver. 8 Uninstalling the Ricoh PCL6/PS Universal Print Driver Ricoh recommends using the latest version of the Universal Print Driver, which can be done: Step 1 Open the Devices and Printers folder.
Print Driver Guide
Page 13
... 1 Log in the folder and select "Run as an Administrator. Step 4 Delete the printer icon corresponding to the driver that is to be uninstalled. Step 6 File > Server Properties > Driver tab. Step 2 Close any open applications. Step 4 Right-click anything in to be uninstalled. Step 8 Press the... Delete key. Step 7 Select the driver to Windows as an Administrator. Step 3 Open the "Devices and Printers" folder from the "Start" menu. Windows 7, Server 2008 R2 Step ...
... 1 Log in the folder and select "Run as an Administrator. Step 4 Delete the printer icon corresponding to the driver that is to be uninstalled. Step 6 File > Server Properties > Driver tab. Step 2 Close any open applications. Step 4 Right-click anything in to be uninstalled. Step 8 Press the... Delete key. Step 7 Select the driver to Windows as an Administrator. Step 3 Open the "Devices and Printers" folder from the "Start" menu. Windows 7, Server 2008 R2 Step ...
Print Driver Guide
Page 14
... Universal Print is Citrix Ready: http://www.citrix.com/ready/list/products?page=1&partnerPage=1¤tTab=pr oduct&h_zzPartners_Partner=ricoh&sortBy=Alpha&partnerSortBy=Alpha&bc=h_ zzPartners_Partner#RICOH Ricoh tests the PCL6 driver for Universal Print version 2.3.0 14 The kits and more information are available at the following link: http://www.citrix.com/English/partners...
... Universal Print is Citrix Ready: http://www.citrix.com/ready/list/products?page=1&partnerPage=1¤tTab=pr oduct&h_zzPartners_Partner=ricoh&sortBy=Alpha&partnerSortBy=Alpha&bc=h_ zzPartners_Partner#RICOH Ricoh tests the PCL6 driver for Universal Print version 2.3.0 14 The kits and more information are available at the following link: http://www.citrix.com/English/partners...
Print Driver Guide
Page 15
...Utility is not supported. https://tscweb.custhelp.com/app/answers/detail/a_id/122855 - [TA] Printing 1.3: Slow Printing. Slow printing: PostScript driver. This answer lists some of the most common, with any version of issues https://tscweb.custhelp.com/app/answers/detail/a_id/14195 -... printer. Limitation: ¾ The Citrix replication function, which replicates driver files - By unchecking this option, it is a RAW file (smaller) that the EMF spool file generated by Ricoh. Slow printing: PCL driver. Printing from the client PC may not be affected by the ...
...Utility is not supported. https://tscweb.custhelp.com/app/answers/detail/a_id/122855 - [TA] Printing 1.3: Slow Printing. Slow printing: PostScript driver. This answer lists some of the most common, with any version of issues https://tscweb.custhelp.com/app/answers/detail/a_id/14195 -... printer. Limitation: ¾ The Citrix replication function, which replicates driver files - By unchecking this option, it is a RAW file (smaller) that the EMF spool file generated by Ricoh. Slow printing: PCL driver. Printing from the client PC may not be affected by the ...
Print Driver Guide
Page 16
...the free area in system installed drive (e.g. In such a case, the document will be stapled parallel to set the number of copies only in the driver, not in the application. [Staple] in [Setup] Tab: Documents may not be reflected in the application print dialog box. If you select "Top...[Setup] Tab: When "Copies" is "Vector". CorelDraw, Visio), complicated images may take a long time to print when the "Graphics Mode" is selected on the driver's "Setup" tab, the value may not be stapled at the slant angle, even when you encounter an error when printing a large document in booklet, try...
...the free area in system installed drive (e.g. In such a case, the document will be stapled parallel to set the number of copies only in the driver, not in the application. [Staple] in [Setup] Tab: Documents may not be reflected in the application print dialog box. If you select "Top...[Setup] Tab: When "Copies" is "Vector". CorelDraw, Visio), complicated images may take a long time to print when the "Graphics Mode" is selected on the driver's "Setup" tab, the value may not be stapled at the slant angle, even when you encounter an error when printing a large document in booklet, try...
Print Driver Guide
Page 18
...SP 4400S o SP 4410SF o SP 4420SF 18 Version 3.10.1.0 Fixed ¾ Dotted lines printed with the wrong spacing between dots. ¾ A bug in the scaling algorithm causing images to become distorted. ¾ Drivers installed via bidirectional communication. ¾ Use of the logical printer used with the New Driver button: If a driver... the New Driver button will be disabled. Note: If there are missing from applications such as Microsoft Project 2010 ¾ Switching to another printer in an application's print dialogue might result in the [Aficio 615C, Aficio MP C1500, Aficio MP C1500SP,...
...SP 4400S o SP 4410SF o SP 4420SF 18 Version 3.10.1.0 Fixed ¾ Dotted lines printed with the wrong spacing between dots. ¾ A bug in the scaling algorithm causing images to become distorted. ¾ Drivers installed via bidirectional communication. ¾ Use of the logical printer used with the New Driver button: If a driver... the New Driver button will be disabled. Note: If there are missing from applications such as Microsoft Project 2010 ¾ Switching to another printer in an application's print dialogue might result in the [Aficio 615C, Aficio MP C1500, Aficio MP C1500SP,...
Print Driver Guide
Page 19
...in an MSCS environment. Version 3.8.1.0 Fixed - "Up to 8 digits" instead of "Up to version 3.6.0.0 from within an application if the driver was installed via cross-platform (x86 x64) point and print. This issue only affects 32-bit applications running on all pages. ¾ ...Updating to version 3.6.0.0 from any version between 1.1.0.0 and 1.3.0.0, using the New Driver button, results in the user unable to the OS contains the following settings: "2 sided" is installed in about 5 minutes after the installation. ...
...in an MSCS environment. Version 3.8.1.0 Fixed - "Up to 8 digits" instead of "Up to version 3.6.0.0 from within an application if the driver was installed via cross-platform (x86 x64) point and print. This issue only affects 32-bit applications running on all pages. ¾ ...Updating to version 3.6.0.0 from any version between 1.1.0.0 and 1.3.0.0, using the New Driver button, results in the user unable to the OS contains the following settings: "2 sided" is installed in about 5 minutes after the installation. ...
Print Driver Guide
Page 20
...Version 3.6.0.0 Fixed ¾ Adobe Reader v7.x jobs containing data that is outside the printable area might result in anonymously) are outside of the driver with Combit List & Label. ¾ Jobs containing objects that are able to see the Update Now button. Version 3.4.0.0 Fixed ¾ The... "Automatically Update Printer Information" check box in the error log. ¾ The installation of driver settings and was retrieving values. This issue only affects 32-bit applications running on the Accessories tab when the user switches the model. ...
...Version 3.6.0.0 Fixed ¾ Adobe Reader v7.x jobs containing data that is outside the printable area might result in anonymously) are outside of the driver with Combit List & Label. ¾ Jobs containing objects that are able to see the Update Now button. Version 3.4.0.0 Fixed ¾ The... "Automatically Update Printer Information" check box in the error log. ¾ The installation of driver settings and was retrieving values. This issue only affects 32-bit applications running on the Accessories tab when the user switches the model. ...
Print Driver Guide
Page 21
...Local administrators were unable to add watermarks due to the bug. ¾ If the driver is not installed. ¾ Note: 917/917F/917SPF and LD117/117F/117SPF same as Aficio MP C2050/C2550 ¾ The Aficio MP 171/171F/171SPF UI's User Authentication settings are applied to all text as black... print dialogue, takes a long time. ¾ Print performance is slow compared to other PCL drivers. ¾ If the driver is missing User Authentication settings. ¾ Note: C9020/C9025 and LD520C/LD525C same as Aficio MP 171/171F/171SPF Version 3.0.0.0 21 This is known to affect Visio 2000. ¾ The...
...Local administrators were unable to add watermarks due to the bug. ¾ If the driver is not installed. ¾ Note: 917/917F/917SPF and LD117/117F/117SPF same as Aficio MP C2050/C2550 ¾ The Aficio MP 171/171F/171SPF UI's User Authentication settings are applied to all text as black... print dialogue, takes a long time. ¾ Print performance is slow compared to other PCL drivers. ¾ If the driver is missing User Authentication settings. ¾ Note: C9020/C9025 and LD520C/LD525C same as Aficio MP 171/171F/171SPF Version 3.0.0.0 21 This is known to affect Visio 2000. ¾ The...