sec
Page 59
...this , FDP_ACC.1 and FDP_ACF.1 allow storage of document data, and when the general user IDs associated with relevant subjects. For this will help identify security breaches. To fulfil O.I &A, passwords for user authentication shall be protected from the Operation Panel, the Web browser of passwords. ...and maintenance of the subjects with security attributes is the file administrator. O.I &A in the document data ACL of a document, Copyright (c) 2010 RICOH COMPANY, LTD. Page 58 of 82 d) Reliable record of time of event To fulfil O.AUDIT , a reliable record of the times when ...
...this , FDP_ACC.1 and FDP_ACF.1 allow storage of document data, and when the general user IDs associated with relevant subjects. For this will help identify security breaches. To fulfil O.I &A, passwords for user authentication shall be protected from the Operation Panel, the Web browser of passwords. ...and maintenance of the subjects with security attributes is the file administrator. O.I &A in the document data ACL of a document, Copyright (c) 2010 RICOH COMPANY, LTD. Page 58 of 82 d) Reliable record of time of event To fulfil O.AUDIT , a reliable record of the times when ...
Operating Instructions
Page 51
...their instructions. The entered login user name Ask the user administrator for confirmation. The machine cannot perform Contact the administrator. See the Web Image Monitor's Help. • Contact the network administrator. You can also use the Web Image Monitor for confirmation. Messages Displayed When Using the Facsimile Function Messages Displayed When...], and then resend the document. The machine failed to detect Select scan size." Message Cause Solution "Authentication has failed." See the Web Image Monitor's Help. • Contact the network administrator. 49
...their instructions. The entered login user name Ask the user administrator for confirmation. The machine cannot perform Contact the administrator. See the Web Image Monitor's Help. • Contact the network administrator. You can also use the Web Image Monitor for confirmation. Messages Displayed When Using the Facsimile Function Messages Displayed When...], and then resend the document. The machine failed to detect Select scan size." Message Cause Solution "Authentication has failed." See the Web Image Monitor's Help. • Contact the network administrator. 49
Operating Instructions
Page 52
... registered for this machine. Contact the administrator. 50 3. "Check whether there are any network problems." See the Web Image Monitor's Help. • Contact the network administrator. See the 3 Web Image Monitor's Help. • Contact the network administrator. rejected by SIP server. [Initial Settings], select [SIP [13-17] Settings], and then check "SIP...
... registered for this machine. Contact the administrator. 50 3. "Check whether there are any network problems." See the Web Image Monitor's Help. • Contact the network administrator. See the 3 Web Image Monitor's Help. • Contact the network administrator. rejected by SIP server. [Initial Settings], select [SIP [13-17] Settings], and then check "SIP...
Operating Instructions
Page 53
... [Machine IPv4 Address], and then check the IP address is programmed to "Active". See the Web Image Monitor's Help. • Contact the administrator. See the Web Image Monitor's Help. 3 • In [System Settings], under any network problems." You can also use the Web Image Monitor for... confirmation. See the Web Image Monitor's Help. • Contact the administrator. 51 address is not enabled, or an [Interface Settings], select [13-25] incorrect IP address has ...
... [Machine IPv4 Address], and then check the IP address is programmed to "Active". See the Web Image Monitor's Help. • Contact the administrator. See the Web Image Monitor's Help. 3 • In [System Settings], under any network problems." You can also use the Web Image Monitor for... confirmation. See the Web Image Monitor's Help. • Contact the administrator. 51 address is not enabled, or an [Interface Settings], select [13-25] incorrect IP address has ...
Operating Instructions
Page 54
... for forwarding is specified is correctly operated. • Check that "Server Name" or "Port No." See the Web Image Monitor's Help. • Check that the folder for forwarding is correctly specified. • Check that the computer in which the folder for SMTP ...server, • In [System Settings], under [File Transfer], select [SMTP Server], and then check that the LAN cable is correctly programmed. Monitor's Help. 3 • In [System Settings], under any network problems." See the Web Image found , or, the destination for confirmation. is correctly programmed...
... for forwarding is specified is correctly operated. • Check that "Server Name" or "Port No." See the Web Image Monitor's Help. • Check that the folder for forwarding is correctly specified. • Check that the computer in which the folder for SMTP ...server, • In [System Settings], under [File Transfer], select [SMTP Server], and then check that the LAN cable is correctly programmed. Monitor's Help. 3 • In [System Settings], under any network problems." See the Web Image found , or, the destination for confirmation. is correctly programmed...
Operating Instructions
Page 55
programmed. See the Web Image 3 Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. • Check that ... Settings], under [File Transfer], select [Fax E-mail Account], and then check that "User Name" in which the folder for confirmation. See the Web Image Monitor's Help. • Contact the network administrator. 53 Messages Displayed When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." [14-33...
programmed. See the Web Image 3 Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. • Check that ... Settings], under [File Transfer], select [Fax E-mail Account], and then check that "User Name" in which the folder for confirmation. See the Web Image Monitor's Help. • Contact the network administrator. 53 Messages Displayed When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." [14-33...
Operating Instructions
Page 56
... [System Settings], under [File Transfer], select [POP3 / IMAP4 Settings], and then check that the machine email address is correctly programmed. See the Web Image Monitor's Help. • Contact the network administrator. 54 You can also use the Web Image Monitor for confirmation. You can also use the Web Image Monitor for... POP3/IMAP4 server address is programmed. 3 • In [System Settings], under [File Transfer], check that "Server Name" is correctly programmed. See the Web Image Monitor's Help. • Contact the network administrator. See the Web Image Monitor...
... [System Settings], under [File Transfer], select [POP3 / IMAP4 Settings], and then check that the machine email address is correctly programmed. See the Web Image Monitor's Help. • Contact the network administrator. 54 You can also use the Web Image Monitor for confirmation. You can also use the Web Image Monitor for... POP3/IMAP4 server address is programmed. 3 • In [System Settings], under [File Transfer], check that "Server Name" is correctly programmed. See the Web Image Monitor's Help. • Contact the network administrator. See the Web Image Monitor...
Operating Instructions
Page 57
...programmed. POP3/IMAP4 server. [Interface Settings], check that "Server Name" is correctly programmed. See the Web Image Monitor's Help. • Contact the network administrator. 55 See the Web Image Monitor's Help. • In [System Settings], under [File 3 Transfer], select [POP3 / IMAP4 Settings], and then check that... the [15-11] IP address of the POP3/IMAP4 server is correctly programmed. See the Web Image Monitor's Help. • Check that the LAN cable is correctly connected to the machine. • In [System Settings], under any network problems."
...programmed. POP3/IMAP4 server. [Interface Settings], check that "Server Name" is correctly programmed. See the Web Image Monitor's Help. • Contact the network administrator. 55 See the Web Image Monitor's Help. • In [System Settings], under [File 3 Transfer], select [POP3 / IMAP4 Settings], and then check that... the [15-11] IP address of the POP3/IMAP4 server is correctly programmed. See the Web Image Monitor's Help. • Check that the LAN cable is correctly connected to the machine. • In [System Settings], under any network problems."
Operating Instructions
Page 58
...; Try the operation once more. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are correctly programmed. See the Web 3 Image Monitor's Help. • In [System Settings], under [File any network problems." You can also use the Web Image Monitor for confirmation. Press [Exit], and then send the...
...; Try the operation once more. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are correctly programmed. See the Web 3 Image Monitor's Help. • In [System Settings], under [File any network problems." You can also use the Web Image Monitor for confirmation. Press [Exit], and then send the...
Operating Instructions
Page 76
.... Problem Cause Solution The machine is not connected properly. Disconnect the USB cable, and then turn off the main power switch. For details, see Windows Help. 74 Take care not to USB connections. The USB cable is not automatically recognized. Turn the machine on again. When the machine has fully booted...
.... Problem Cause Solution The machine is not connected properly. Disconnect the USB cable, and then turn off the main power switch. For details, see Windows Help. 74 Take care not to USB connections. The USB cable is not automatically recognized. Turn the machine on again. When the machine has fully booted...
Operating Instructions
Page 94
... paper might have been selected. PostScript 3 On the [Paper/Quality] tab, select [Through] or [Edge Smoothing] in the [Media Type] list. See the printer driver Help. PCL 5e/6 On the [Paper] tab, select a proper paper type in the [Paper type:] list. RPCS On the [Print Settings] tab, select a proper paper type...
... paper might have been selected. PostScript 3 On the [Paper/Quality] tab, select [Through] or [Edge Smoothing] in the [Media Type] list. See the printer driver Help. PCL 5e/6 On the [Paper] tab, select a proper paper type in the [Paper type:] list. RPCS On the [Print Settings] tab, select a proper paper type...
Operating Instructions
Page 95
...the [Change User Settings...] dialog box, and then on the [Image Adjustments] tab, specify a higher resolution on the [Resolution]. See the printer driver Help. Use the same size paper as expected. Photo images are cut off, or excess is not as that fits on a single page on a driver... Help. Other Printing Problems Problem Cause Solution Images are coarse. Page layout is printed. Print areas differ depending On the RPCS printer driver's [Printer...
...the [Change User Settings...] dialog box, and then on the [Image Adjustments] tab, specify a higher resolution on the [Resolution]. See the printer driver Help. Use the same size paper as expected. Photo images are cut off, or excess is not as that fits on a single page on a driver... Help. Other Printing Problems Problem Cause Solution Images are coarse. Page layout is printed. Print areas differ depending On the RPCS printer driver's [Printer...
Operating Instructions
Page 96
.... Fine lines are fuzzy, of the application in the application. PostScript 3 On the printer driver's [Advanced] tab, change the [Dithering:] setting. 4 See the printer driver Help. If the problem continues after you change the dithering settings, use the settings of inconsistent thickness, or do not match. Troubleshooting When Using the Printer..., change the [Dithering:] setting. Super fine lines have been specified in which the image was created to change the [Dithering:] setting. 4. See the printer driver Help.
.... Fine lines are fuzzy, of the application in the application. PostScript 3 On the printer driver's [Advanced] tab, change the [Dithering:] setting. 4 See the printer driver Help. If the problem continues after you change the dithering settings, use the settings of inconsistent thickness, or do not match. Troubleshooting When Using the Printer..., change the [Dithering:] setting. Super fine lines have been specified in which the image was created to change the [Dithering:] setting. 4. See the printer driver Help.
Operating Instructions
Page 100
... driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then, on the [Resolutions:]. Changing the following settings with the printer driver may help speed up printing: PCL 5e/6 On the printer driver's [Print Quality] tab, specify a lower resolution on the [Resolution]. 4. Wait for the machine to complete a print...
... driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then, on the [Resolutions:]. Changing the following settings with the printer driver may help speed up printing: PCL 5e/6 On the printer driver's [Print Quality] tab, specify a lower resolution on the [Resolution]. 4. Wait for the machine to complete a print...
Operating Instructions
Page 101
... come out as expected. A print instruction was issued User Authentication may take some time to offline status. Images are not made. See the printer driver Help. Other Printing Problems Problem Cause Solution It takes a long time to extract TrueType fonts] is performed when [Job Acceptance Priority] has been set . The correct...
... come out as expected. A print instruction was issued User Authentication may take some time to offline status. Images are not made. See the printer driver Help. Other Printing Problems Problem Cause Solution It takes a long time to extract TrueType fonts] is performed when [Job Acceptance Priority] has been set . The correct...
Operating Instructions
Page 102
.... PDF files do not print out/ cannot perform PDF direct print. For details, see "Printing a PDF File Directly", Printer Reference , or the Web Image Monitor's Help. characters. Printing by Bluetooth is slow. Printing by Bluetooth is slow. • A communication error might have occurred. • Interference from the wireless LAN devices can...
.... PDF files do not print out/ cannot perform PDF direct print. For details, see "Printing a PDF File Directly", Printer Reference , or the Web Image Monitor's Help. characters. Printing by Bluetooth is slow. Printing by Bluetooth is slow. • A communication error might have occurred. • Interference from the wireless LAN devices can...
Operating Instructions
Page 107
... be used. Scan Profile is not set for "From". Open scanner Properties, click the [Events] tab, and then select [Start this , see your operating system's Help. The WSD scanner function cannot be used . For details about how to remain inactive when it receives scan data. Contact the administrator. • Using S/MIME...
... be used. Scan Profile is not set for "From". Open scanner Properties, click the [Events] tab, and then select [Start this , see your operating system's Help. The WSD scanner function cannot be used . For details about how to remain inactive when it receives scan data. Contact the administrator. • Using S/MIME...
Operating Instructions
Page 110
...placing an original directly on the because communication was client computer. failed." For details about the procedure for excluding a program, see your antivirus application's Help. • To prevent a firewall blocking the connection, register the machine's IP address in the antivirus program's exclusion list. Set Scan Profile. 5.... for excluding an IP address, see "Changing a Scan Profile", Scanner Reference . 108 For details about how to your firewall's Help. "Cannot find the specified An antivirus program or a • Antivirus programs and firewalls path.
...placing an original directly on the because communication was client computer. failed." For details about the procedure for excluding a program, see your antivirus application's Help. • To prevent a firewall blocking the connection, register the machine's IP address in the antivirus program's exclusion list. Set Scan Profile. 5.... for excluding an IP address, see "Changing a Scan Profile", Scanner Reference . 108 For details about how to your firewall's Help. "Cannot find the specified An antivirus program or a • Antivirus programs and firewalls path.
Operating Instructions
Page 111
... contains a is full and scan data cannot be machine settings." For details on the client computer, forcing the client computer to see your operating system's Help. Cannot send the scanned data." memory storage device and character that can be incompatible with [Scan Settings] set at the time of pages per file...
... contains a is full and scan data cannot be machine settings." For details on the client computer, forcing the client computer to see your operating system's Help. Cannot send the scanned data." memory storage device and character that can be incompatible with [Scan Settings] set at the time of pages per file...
Operating Instructions
Page 120
...; Select the scanner used for the previous scan. The maximum number of the client computer is set as the machine's protocol. For details, see Windows Help. • Use an application such as telnet to the client computer. • Check whether the Ethernet board of registerable scan areas has been exceeded. use...
...; Select the scanner used for the previous scan. The maximum number of the client computer is set as the machine's protocol. For details, see Windows Help. • Use an application such as telnet to the client computer. • Check whether the Ethernet board of registerable scan areas has been exceeded. use...