Operating Instructions
Page 1
For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this manual carefully before using the machine. Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy/Document Server Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Clearing Misfeeds 7 Appendix Read this machine and keep it handy for future reference.
For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this manual carefully before using the machine. Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy/Document Server Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Clearing Misfeeds 7 Appendix Read this machine and keep it handy for future reference.
Operating Instructions
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Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...32 When ......8 Important...8 How to the Right of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax Messages...
Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...32 When ......8 Important...8 How to the Right of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax Messages...
Operating Instructions
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Troubleshooting When Using the Printer Function Messages Displayed When Installing the Printer Driver 71 Windows 2000...71 Windows XP Professional or Windows Server 2003/2003 R2 ... 2008...73 If USB Connection Fails...74 Messages Displayed When Using the Printer Function 75 Status Messages...75 Messages Displayed on the Client Computer 116 3 Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 101 When You Cannot Send Scanned Files...103 When Stored Files Cannot Be...
Troubleshooting When Using the Printer Function Messages Displayed When Installing the Printer Driver 71 Windows 2000...71 Windows XP Professional or Windows Server 2003/2003 R2 ... 2008...73 If USB Connection Fails...74 Messages Displayed When Using the Printer Function 75 Status Messages...75 Messages Displayed on the Client Computer 116 3 Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 101 When You Cannot Send Scanned Files...103 When Stored Files Cannot Be...
Operating Instructions
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.... • The printed and electronic versions of the machine. Refer to the manuals that you first make the following settings: • Install the Device Certificate. 6 Troubleshooting Provides a guide for explanations on how to register information in a network environment, and use of this machine. Scanner Reference Explains Scanner functions and operations. Also...
.... • The printed and electronic versions of the machine. Refer to the manuals that you first make the following settings: • Install the Device Certificate. 6 Troubleshooting Provides a guide for explanations on how to register information in a network environment, and use of this machine. Scanner Reference Explains Scanner functions and operations. Also...
Operating Instructions
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..., etc., is full. Appears when paper runs out. Appears when staples run out. When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. 1 Indicators This section describes the indicators displayed when the machine requires the user to remove...
..., etc., is full. Appears when paper runs out. Appears when staples run out. When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. 1 Indicators This section describes the indicators displayed when the machine requires the user to remove...
Operating Instructions
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... the user administrator for copier/document server function problems. Messages Displayed When Using the Copy/ 2 Document Server Function This section describes the machine's main messages. 2. Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of and possible solutions for the correct login user name and login password.
... the user administrator for copier/document server function problems. Messages Displayed When Using the Copy/ 2 Document Server Function This section describes the machine's main messages. 2. Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of and possible solutions for the correct login user name and login password.
Operating Instructions
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Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot detect original size." Original is deleted. "Cannot punch this paper The Punch function cannot ...
Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot detect original size." Original is deleted. "Cannot punch this paper The Punch function cannot ...
Operating Instructions
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Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "The selected file(s) You have tried to delete files Files can be the person who ...
Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "The selected file(s) You have tried to delete files Files can be the person who ...
Operating Instructions
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Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Clear Copies This section describes likely causes of an original Image density is thin. ...
Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Clear Copies This section describes likely causes of an original Image density is thin. ...
Operating Instructions
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.... 2 Copies are stuck Use a dry cloth to wipe any paper OHP. at a slight angle. Leave the ADF open when copying. White stripes appear on copies. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Black lines appear.
.... 2 Copies are stuck Use a dry cloth to wipe any paper OHP. at a slight angle. Leave the ADF open when copying. White stripes appear on copies. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Black lines appear.
Operating Instructions
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... stored in the recommended temperature and humidity conditions. See "Paper Storage", About This Machine . 36 Alternatively, feed the sheets into the machine one at a time. 2. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of the machine. The paper tray...
... stored in the recommended temperature and humidity conditions. See "Paper Storage", About This Machine . 36 Alternatively, feed the sheets into the machine one at a time. 2. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of the machine. The paper tray...
Operating Instructions
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... Machine . You are not copied. Alternatively, feed the paper one sheet at a Load the paper correctly. Make the margin width narrower. You can adjust it . Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The copy is grayed out or a text pattern appears in the recommended temperature and humidity...
... Machine . You are not copied. Alternatively, feed the paper one sheet at a Load the paper correctly. Make the margin width narrower. You can adjust it . Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The copy is grayed out or a text pattern appears in the recommended temperature and humidity...
Operating Instructions
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... copied. sizes of the image are not in the incorrect order. Cannot print in the incorrect order. though [Top to bottom even the wrong orientation. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using Combine mode. See "One-Sided Combine", "Two-Sided Combine", or "Auto Reduce/Enlarge...
... copied. sizes of the image are not in the incorrect order. Cannot print in the incorrect order. though [Top to bottom even the wrong orientation. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using Combine mode. See "One-Sided Combine", "Two-Sided Combine", or "Auto Reduce/Enlarge...
Operating Instructions
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... Sample Print, Locked Print, Hold Print, or Stored Print. machines. 2. "Cannot display preview of the next page will appear. Press [Exit] to cancel Connect Copy. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Memory frequently becomes The document server memory Delete unnecessary files. On the file full. On...
... Sample Print, Locked Print, Hold Print, or Stored Print. machines. 2. "Cannot display preview of the next page will appear. Press [Exit] to cancel Connect Copy. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Memory frequently becomes The document server memory Delete unnecessary files. On the file full. On...
Operating Instructions
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Press [Cancel] to check the sub-machine appears on the main machine. Follow the instructions displayed. Copying is off. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. Cause Scanning ...
Press [Cancel] to check the sub-machine appears on the main machine. Follow the instructions displayed. Copying is off. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. Cause Scanning ...
Operating Instructions
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... will not be stored in memory. [Stop] to [On], even if the memory becomes full, the memory overflow message will make copies of the sub- Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Memory is full. Do not remove not copy. 2 remaining originals." To continue copying, remove all...
... will not be stored in memory. [Stop] to [On], even if the memory becomes full, the memory overflow message will make copies of the sub- Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Memory is full. Do not remove not copy. 2 remaining originals." To continue copying, remove all...
Operating Instructions
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... [Start] key, until the line connects to adjust the volume. Check that the machine makes. 3 On Hook Mode Heard when [On Hook] is performed. BQN036S 2. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of the following sounds that [General Settings] screen appears. 47 Press the [User Tools / Counter...
... [Start] key, until the line connects to adjust the volume. Check that the machine makes. 3 On Hook Mode Heard when [On Hook] is performed. BQN036S 2. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of the following sounds that [General Settings] screen appears. 47 Press the [User Tools / Counter...
Operating Instructions
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You can set the volume level to between 0 and 7. 6. Press the [User Tools / Counter] key. Troubleshooting When Using the Facsimile Function 4. See "On Hook Dial", Facsimile Reference . 48 Press [Adjust Sound Volume]. 3 5. 3. The standby display appears. • You can adjust the On Hook volume when you press [Cancel], the volume setting is canceled. If you press [On Hook]. Press [Lower] or [Louder] to that of step 4. The display returns to adjust the volume, and then press [OK]. You can hear the actual volume by pressing [Check].
You can set the volume level to between 0 and 7. 6. Press the [User Tools / Counter] key. Troubleshooting When Using the Facsimile Function 4. See "On Hook Dial", Facsimile Reference . 48 Press [Adjust Sound Volume]. 3 5. 3. The standby display appears. • You can adjust the On Hook volume when you press [Cancel], the volume setting is canceled. If you press [On Hook]. Press [Lower] or [Louder] to that of step 4. The display returns to adjust the volume, and then press [OK]. You can hear the actual volume by pressing [Check].
Operating Instructions
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3. Contact the administrator. 50 See the 3 Web Image Monitor's Help. • Contact the network administrator. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." [13-18] Cannot access SIP server. • In [Facsimile Features], ...
3. Contact the administrator. 50 See the 3 Web Image Monitor's Help. • Contact the network administrator. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." [13-18] Cannot access SIP server. • In [Facsimile Features], ...
Operating Instructions
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... Fax around (not through) the Web Image Monitor for SMTP server could not be confirmation. See the Web Image found , or, the destination for confirmation. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are The DNS server, SMTP server, • In [System Settings], under [File Transfer], select...
... Fax around (not through) the Web Image Monitor for SMTP server could not be confirmation. See the Web Image found , or, the destination for confirmation. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are The DNS server, SMTP server, • In [System Settings], under [File Transfer], select...