Ricoh Aficio MP C2050 Support Question
Ricoh Aficio MP C2050 Support Question
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Question posted by Anonymous-95038 on January 21st, 2013
How To Troubleshoot Error Code Sc 870
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Current Answers
Answer #1: Posted by freginold on January 23rd, 2013 4:29 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
sc870 is an address book error. If your machine has a hard drive, try formatting the hard drive. If the error persists, you'll probably need to replace the hard drive. If your machine doesn't have a hard drive, you'll probably need to replace the controller board. sc870 could also be caused by a problem with the fax FCU board, if it happens in conjunction with other problems (faxing issues or booting up issues).
Related Ricoh Aficio MP C2050 Manual Pages
User Manual - Page 1
... Access to the Ricoh Administrative Web Interface 7 2.2.2 Networking/Firewall Configuration 7 2.2.3 PaperCut Settings 7 2.2.4 Choosing Application Version 7 2.2.5 Configuring the Enhanced External Charge Unit (SDK 4.x+ devices only) 8 2.2.6 Disable the Document Server 8 2.2.7 Increase Extended Feature Settings Heap / Stack size 10 2.2.8 Fax Configuration (Recommended when tracking faxes 10...
User Manual - Page 2
... Switch Button(s 28 5.4 Configuring Swipe Card Readers 29 6 Known Limitations and Security 31 6.1 Limitations on SDK v4 (or higher) devices 31 6.1.1 Fax Tracking Limitations 31 6.2 Limitations on SDK v2 devices 31 6.3 Bypassing the System 31 7 FAQ & Troubleshooting 32 A. Appendix: Supported Authentication Card Readers 35 7.1 Configuring Swipe Card Readers 35 7.2 Configuration of 41
User Manual - Page 3
... (shared
accounts) Ability to device functions End user authentication including integration...Device) solutions. Ricoh Embedded Manual
Revision: 19
2012-10-26
1 Overview
This manual provides an overview of the installation, configuration and operation of 41 These include:
Secure access to locate shared accounts via select-from-list, keyword search or
manual code...
User Manual - Page 4
...-up off before getting this is installed. The embedded application will activate the PaperCut embedded application and is usually installed by a Ricoh Technician. Check the device lists in 2.1.1 and 2.1.3 below ).
PaperCut - This button will allow the control, logging and monitoring of the LCD screen. Ltd., All Rights Reserved.
4 of the Ricoh...
User Manual - Page 5
...; Aficio MP C3002/C3502/C4502/C5502 Aficio MP 4002/5002/6002/7502/9002
2.1.2 Devices supporting ESA SDK version 4.x, 5.x, 7.x
Aficio MP C6000/C6501/C7500/C7501 Aficio MP C2800/C3300/C3001/C3501/C5041 Aficio MP C4000/C4501/C5000/C5501 Aficio MP C2050/C2051/C2551/C7140 Aficio MP C300/C400 Aficio MP 6001/7001/8001/9001 Aficio MP...
User Manual - Page 6
... Embedded Manual
Revision: 19
2012-10-26
2.1.3 Devices supporting ESA SDK version 2.x
Aficio MP C2500SP/C3000SP Aficio MP C3500/C3500SP/C4500/C4500SP Aficio MP C1500SP/C1500SPF/615C Aficio MP 5500/5500SP/6500/6500SP/7500/7500SP Aficio MP 9000/1100/1350 Aficio MP 6000/7000/8000 Or other devices supporting ESA SDK 2.x that have an LCD...
User Manual - Page 7
... offers 2 versions of the Ricoh Embedded application, targeted at the top right of the Ricoh device. IMPORTANT: For the remainder of the Ricoh platform. Ltd., All Rights Reserved.
7 of the... applications are installing the SDK 2.x version (403046656) then do not follow the instruction for 4.x devices only. Enter the URL of the page. 4. Log in 2.1.1 and 2.1.3 above to determine which...
User Manual - Page 8
...: 19
2012-10-26
2.2.5 Configuring the Enhanced External Charge Unit (SDK 4.x+ devices only) When installing application "403046912" on the 2nd page of options)
Copyright © 2012 PaperCut Software International Pty. If set to the embedded software in authentication (e.g. user codes) should be used to re-print documents that SP-5113-1 (Default Optional...
User Manual - Page 9
...to perform copying and this button is disabled see screenshot, although location may vary slightly for this device in PaperCut.
8. To verify that you enable "Track & Control scanning" and "Track &... If this should be enabled as follows:
1. Press OK to the Ricoh admin/settings by the device.
9. Ricoh Embedded Manual
Revision: 19
2012-10-26
5. Select the "System Settings" button 3....
User Manual - Page 10
... :
1. See section 6.1.1 "Fax Tracking Limitations" for all Faxing. TX" button so that it is highlighted.
Copyright © 2012 PaperCut Software International Pty. Go to the device's Web Interface , navigate to confirm. Under Heap / Stack Size Settings set the Heap Size to the maximum value allowed
by the...
User Manual - Page 12
... any workstation with network access to location where you will be done remotely on multiple devices using Ricoh Web Admin (Recommended) Web installation provides a convenient way to a name...Use a ZIP tool to the network name and address of 41 E.g. PaperCut - Enter the device administrator username and password, and press "Login". 5. Select the "Extended Feature Settings -> Install"...
User Manual - Page 13
Change the install location to "Device HDD", set auto start to appear.
8. A confirmation screen will be installed.
Copyright © 2012 PaperCut Software International Pty. Ricoh Embedded Manual
Revision: 19
2012-10-...
User Manual - Page 14
...it can be connected to use the web installation method described in this :
Power off the device fully using the SD card To install the embedded application on the SD card.
6. the DNS name... copier.
If you require an SD card reader/writer that it is recommended to set to the Ricoh device. Take the Java card to the network name and address of 41 Take the Java card out of...
User Manual - Page 15
... the main power switch. 3. Select the "PaperCut Client" application.
12. Turn on
the top left of the device panel).
7. Press the "Extended Feature Settings" button at the bottom of 41 Wait for the device to confirm that the application installed correctly. On the next screen, press the "Extended Feature Settings". 9. Select "Machine...
User Manual - Page 16
... Application Once the application is set . This gives PaperCut full control of the device panel).
2. For SDK 10.x+ devices, see Extended Features, then PaperCut MF.
5. Select the "Timer Settings" tab... running applications are highlighted. Select "JavaTM/X" and press "OK". On SDK 10.x+ devices, the PaperCut application can be started at the bottom of 41 For the PaperCut embedded...
User Manual - Page 24
...at the MFD mirror the options presented in by keyword Select account using PIN/Code
Copyright © 2012 PaperCut Software International Pty. Ltd., All Rights Reserved.
24 of supported...See the PaperCut user manual for their associated PIN. NOTE: Only available on SDK version 4 devices.
Swipe card -> Enable self-association with existing user accounts
Users can then be used or...
User Manual - Page 25
... PaperCut Software International Pty. Ricoh Embedded Manual
Revision: 19
2012-10-26
The options available to be customized by editing the device configuration from list" and/or "Select using PIN/Code" are controlled at the user level via the User Details page.
An example of 41 Note: The search option will mirror...
User Manual - Page 32
... that the Java SD card is stopping the network
connection being established.
I see an error on the copier). Re-check your hardware vendor for firewalls on the Ricoh to reinstall ... established. Ltd., All Rights Reserved.
32 of the Ricoh device. Ricoh Embedded Manual
Revision: 19
2012-10-26
7 FAQ & Troubleshooting
The "Extended Feature Settings" button does not appear in the...
User Manual - Page 37
...to a decimal.
Often trial and error is expected that any implementer be... number to define your own converter:
1. given the number "3934364542443238", the ASCII code "39" is possible to "2490285352". Tip: Not sure which converter to the...at the device level:
Devices -> [select device] -> Advanced Config Editor Search for "ext-device.card-no-converter" Enter the name ...
User Manual - Page 38
Any scripting errors will be re-configured using the pcSwipeConfig utility available from the RFIdeas web site. Please contact support to discuss development options and costs.
.
7.2 Configuration ...
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