User Guide
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... contact information. Next page SURFboard R Cable Modem Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. SB510T0itlSe eries Cable Modem User Guide Click your selection...
... contact information. Next page SURFboard R Cable Modem Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. SB510T0itlSe eries Cable Modem User Guide Click your selection...
User Guide
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...Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP... ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
...Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP... ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
User Guide
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... IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing... the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
... IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing... the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
User Guide
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... port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to the nearest cable outlet. The coaxial cable and RF splitter are available at consumer electronic stores. X Home Print Exit 4 SB5100 Series Cable Modem User Guide Introduction Before You...
... port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to the nearest cable outlet. The coaxial cable and RF splitter are available at consumer electronic stores. X Home Print Exit 4 SB5100 Series Cable Modem User Guide Introduction Before You...
User Guide
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...instructions provided with your system configuration. X Home Print Exit 7 SB5100 Series Cable Modem User Guide You can upgrade your SURFboard cable modem. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. USB Connection You can use the ...any web browser such as Microsoft® Internet Explorer or Netscape Navigator® with your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License You can use the...
...instructions provided with your system configuration. X Home Print Exit 7 SB5100 Series Cable Modem User Guide You can upgrade your SURFboard cable modem. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. USB Connection You can use the ...any web browser such as Microsoft® Internet Explorer or Netscape Navigator® with your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License You can use the...
User Guide
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...automatically configures your cable modem for Multiple Users" on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide Installation and Configuration Overview To install and configure your cable modem. Ethernet users ...SURFboard cable modem, we recommend using the USB port only, go to install and configure your computer following one of : • "Configuring TCP/IP" on page 40 2 If you can start the Installation Assistant from the Main Menu on page 11. Otherwise, to "Setting Up a USB Driver" on the SURFboard Cable Modem...
...automatically configures your cable modem for Multiple Users" on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide Installation and Configuration Overview To install and configure your cable modem. Ethernet users ...SURFboard cable modem, we recommend using the USB port only, go to install and configure your computer following one of : • "Configuring TCP/IP" on page 40 2 If you can start the Installation Assistant from the Main Menu on page 11. Otherwise, to "Setting Up a USB Driver" on the SURFboard Cable Modem...
User Guide
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... "Setting Up a USB Driver" on the cable modem. Ethernet users do not need to the Ethernet port on page 22. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring ...for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the same computer. Ethernet: Connect the ...
... "Setting Up a USB Driver" on the cable modem. Ethernet users do not need to the Ethernet port on page 22. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring ...for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the same computer. Ethernet: Connect the ...
User Guide
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... procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish setting up a USB driver. X Home Print Exit 11 SB5100 Series Cable Modem User Guide The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the...
... procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish setting up a USB driver. X Home Print Exit 11 SB5100 Series Cable Modem User Guide The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the...
User Guide
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...12 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your CD-ROM drive before you plug in your device" is inserted in the USB cable. ...This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM ...
...12 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your CD-ROM drive before you plug in your device" is inserted in the USB cable. ...This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM ...
User Guide
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... your computer successfully locates the driver, skip to manually select the driver file from the CD-ROM. For the SB5100, select the NetMotCM.sys file. To load the driver successfully, you may need to click Browse to step 8. If your CD-ROM drive. X Home Print Exit 13 SB5100 Series Cable Modem User Guide The message "Please wait...
... your computer successfully locates the driver, skip to manually select the driver file from the CD-ROM. For the SB5100, select the NetMotCM.sys file. To load the driver successfully, you may need to click Browse to step 8. If your CD-ROM drive. X Home Print Exit 13 SB5100 Series Cable Modem User Guide The message "Please wait...
User Guide
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...Insert Disk window similar to the one below is the same. 14 SB5100 Series Cable Modem User Guide If you still cannot find the correct driver file, click Cancel to complete the installation. X Home Print Exit Although your SURFboard cable modem model number may be different than in the images in the CD...install the files, insert your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 or Windows Me" on page 45. Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, Windows...
...Insert Disk window similar to the one below is the same. 14 SB5100 Series Cable Modem User Guide If you still cannot find the correct driver file, click Cancel to complete the installation. X Home Print Exit Although your SURFboard cable modem model number may be different than in the images in the CD...install the files, insert your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 or Windows Me" on page 45. Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, Windows...
User Guide
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...Windows Me" on page 45 and repeat this procedure. If you have difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 98 or Windows Me" on page 23. If that does not correct your problem, ... left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. The window at upper left is displayed confirming a successful installation. 10 Click Finish. X Home Print Exit 15 SB5100 Series Cable Modem User Guide When you can continue with your computer.
...Windows Me" on page 45 and repeat this procedure. If you have difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 98 or Windows Me" on page 23. If that does not correct your problem, ... left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. The window at upper left is displayed confirming a successful installation. 10 Click Finish. X Home Print Exit 15 SB5100 Series Cable Modem User Guide When you can continue with your computer.
User Guide
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... License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. A few seconds after you complete the USB connection, the Found New Hardware window is displayed. 1 Click Next. 2 Be sure "Search for a suitable driver for my device" is inserted... into the CD-ROM drive before you plug in this guide, the procedure is the same. X Home Print Exit 16 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images...
... License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. A few seconds after you complete the USB connection, the Found New Hardware window is displayed. 1 Click Next. 2 Be sure "Search for a suitable driver for my device" is inserted... into the CD-ROM drive before you plug in this guide, the procedure is the same. X Home Print Exit 16 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images...
User Guide
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If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next. Otherwise, you can skip to 11. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12.
If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in Windows 2000, continued License 4 Be sure "CD-ROM drives" is the only box checked. 5 Click Next. 6 Click Next. Otherwise, you can skip to 11. X Home Print Exit 17 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12.
User Guide
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X Home Print Exit 18 SB5100 Series Cable Modem User Guide Or For the SB5120, be sure that the SB5120 CD-ROM is displayed. 8 For the SB5100, if necessary, select your CD-ROM drive in the "Copy files from " list. The Files Needed window is displayed. Or For the SB5120, if necessary, ...Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the "Copy files from " list and skip to step 11. 10 For the SB5100, double-click the NetMotCM.sys file in the CD-ROM drive. 9 For the SB5100, Click Browse. The Files Needed window is in the CD-ROM root...
X Home Print Exit 18 SB5100 Series Cable Modem User Guide Or For the SB5120, be sure that the SB5120 CD-ROM is displayed. 8 For the SB5100, if necessary, select your CD-ROM drive in the "Copy files from " list. The Files Needed window is displayed. Or For the SB5120, if necessary, ...Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the "Copy files from " list and skip to step 11. 10 For the SB5100, double-click the NetMotCM.sys file in the CD-ROM drive. 9 For the SB5100, Click Browse. The Files Needed window is in the CD-ROM root...
User Guide
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If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. X Home Print Exit 19 SB5100 Series Cable Modem User Guide When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure.
If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. X Home Print Exit 19 SB5100 Series Cable Modem User Guide When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 49 and repeat this procedure.
User Guide
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...SB5100 Series Cable Modem User Guide If the installation is successful, the window at bottom left is inserted into the CD-ROM drive before you plug in the USB cable. Otherwise, be different than in the images in this guide, the procedure is correctly inserted in your SURFboard cable modem model number may be sure the SURFboard Cable Modem... CD-ROM is the same. Although your CD-ROM drive. Windows automatically searches for the correct USB drivers and installs them. A few ...
...SB5100 Series Cable Modem User Guide If the installation is successful, the window at bottom left is inserted into the CD-ROM drive before you plug in the USB cable. Otherwise, be different than in the images in this guide, the procedure is correctly inserted in your SURFboard cable modem model number may be sure the SURFboard Cable Modem... CD-ROM is the same. Although your CD-ROM drive. Windows automatically searches for the correct USB drivers and installs them. A few ...
User Guide
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... seconds after you plug in the USB cable. Windows automatically searches for the correct USB drivers and installs them. X Home Print Exit 21 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD...
... seconds after you plug in the USB cable. Windows automatically searches for the correct USB drivers and installs them. X Home Print Exit 21 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD...
User Guide
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...on page 38. If all lights are off . Check the coaxial cable at the cable modem and wall outlet. Check that is off except the Standby light, the cable modem is in Windows 2000 or Windows XP" on page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Remove the USB driver. Follow ...the steps in "Verifying the IP Address in Windows 95, Windows 98, or Windows Me" on page 49 • "Removing the USB Driver from top to bottom that the USB or Ethernet...
...on page 38. If all lights are off . Check the coaxial cable at the cable modem and wall outlet. Check that is off except the Standby light, the cable modem is in Windows 2000 or Windows XP" on page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Remove the USB driver. Follow ...the steps in "Verifying the IP Address in Windows 95, Windows 98, or Windows Me" on page 49 • "Removing the USB Driver from top to bottom that the USB or Ethernet...
User Guide
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Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties. X Home Print Exit 45 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem. The Network window is the same.
Although your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows Me and then select Properties. X Home Print Exit 45 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me 1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed. 2 Click the Motorola SURFboard USB Cable Modem. The Network window is the same.