User Guide
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... always on the SURFboard Cable Modem CD-ROM. It lets you have a new Motorola® SURFboard® cable modem. Better! Faster! Introduction Congratulations, you enjoy surfing the web without the long wait. Unlike dial-up , use your browser and surf! Because many network and other online services. Your cable modem is always online. You can use the Installation Assistant on , always...
... always on the SURFboard Cable Modem CD-ROM. It lets you have a new Motorola® SURFboard® cable modem. Better! Faster! Introduction Congratulations, you enjoy surfing the web without the long wait. Unlike dial-up , use your browser and surf! Because many network and other online services. Your cable modem is always online. You can use the Installation Assistant on , always...
User Guide
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... the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to the nearest cable outlet. X Home Print Exit 4 SB5100 Series Cable Modem User Guide The coaxial cable and RF splitter are available at consumer electronic stores. Introduction Before You Begin Installation & Configuration Troubleshooting...
... the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to the nearest cable outlet. X Home Print Exit 4 SB5100 Series Cable Modem User Guide The coaxial cable and RF splitter are available at consumer electronic stores. Introduction Before You Begin Installation & Configuration Troubleshooting...
User Guide
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... the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. You can use the Ethernet connection with any web browser such as Microsoft® Internet Explorer or Netscape Navigator® with a 10Base-T or 10/100Base-T Ethernet card. Ethernet Card You can upgrade your SURFboard cable modem. X Home Print Exit 7 SB5100 Series Cable Modem User...
... the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. You can use the Ethernet connection with any web browser such as Microsoft® Internet Explorer or Netscape Navigator® with a 10Base-T or 10/100Base-T Ethernet card. Ethernet Card You can upgrade your SURFboard cable modem. X Home Print Exit 7 SB5100 Series Cable Modem User...
User Guide
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... your cable modem. In most cases, the Installation Assistant automatically configures your cable modem for a single PC running Microsoft Windows to install and configure your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for your computer following one of : • "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. Otherwise, to a SURFboard cable modem, we...
... your cable modem. In most cases, the Installation Assistant automatically configures your cable modem for a single PC running Microsoft Windows to install and configure your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for your computer following one of : • "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. Otherwise, to a SURFboard cable modem, we...
User Guide
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... coaxial cable to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is complete. You do not need to unplug it when not in use. 5 Check that the lights on the cable modem front cycle...cable to the CABLE connector on . This turns the SURFboard cable modem on the cable modem. Hand-tighten the connectors to the cable outlet or splitter. Cabling and Startup for a Single User Allow 5 to 30 minutes to the wall outlet first. X Home Print Exit 9 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation...
... coaxial cable to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is complete. You do not need to unplug it when not in use. 5 Check that the lights on the cable modem front cycle...cable to the CABLE connector on . This turns the SURFboard cable modem on the cable modem. Hand-tighten the connectors to the cable outlet or splitter. Cabling and Startup for a Single User Allow 5 to 30 minutes to the wall outlet first. X Home Print Exit 9 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation...
User Guide
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...cable modem. Then perform "Setting Up a USB Driver" on page 22. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Connect to either Ethernet or USB 6 Connect your computer to the same computer. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling... License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Ethernet: Connect the provided straight-through Ethernet...
...cable modem. Then perform "Setting Up a USB Driver" on page 22. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Connect to either Ethernet or USB 6 Connect your computer to the same computer. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling... License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Ethernet: Connect the provided straight-through Ethernet...
User Guide
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up a USB Driver in... Up a USB Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. For those systems, you can connect through Ethernet only. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up a USB Driver in... Up a USB Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. For those systems, you can connect through Ethernet only. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue...
User Guide
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...SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your CD-ROM drive before you plug in your device" is selected. 3 Click Next. Introduction Before You Begin Installation... & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is inserted in the USB cable. This CD contains the USB drivers and must be ...
...SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your CD-ROM drive before you plug in your device" is selected. 3 Click Next. Introduction Before You Begin Installation... & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is inserted in the USB cable. This CD contains the USB drivers and must be ...
User Guide
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X Home Print Exit 13 SB5100 Series Cable Modem User Guide The message "Please wait while Windows searches for a new driver for this device" is the only box checked. 5 Click Next. Select Specify a location ... displayed again. Or For the SB5120, select the SB5120.inf file. 7 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed. 6 If your computer successfully locates the driver, skip to manually select the driver file...
X Home Print Exit 13 SB5100 Series Cable Modem User Guide The message "Please wait while Windows searches for a new driver for this device" is the only box checked. 5 Click Next. Select Specify a location ... displayed again. Or For the SB5120, select the SB5120.inf file. 7 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is displayed. 6 If your computer successfully locates the driver, skip to manually select the driver file...
User Guide
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... drive letter (for your CD-ROM drive, type your SURFboard cable modem model number may be different than in the images in Windows 98, continued License 8 Select The updated driver... Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in this guide, the procedure is the same. 14 SB5100 Series Cable Modem User Guide
... drive letter (for your CD-ROM drive, type your SURFboard cable modem model number may be different than in the images in Windows 98, continued License 8 Select The updated driver... Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in this guide, the procedure is the same. 14 SB5100 Series Cable Modem User Guide
User Guide
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...procedure is selected. 3 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New... Hardware window is displayed. 1 Click Next. 2 Be sure "Search for a suitable driver for my device" is the same. X Home Print Exit 16 SB5100 Series Cable Modem User...
...procedure is selected. 3 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you complete the USB connection, the Found New... Hardware window is displayed. 1 Click Next. 2 Be sure "Search for a suitable driver for my device" is the same. X Home Print Exit 16 SB5100 Series Cable Modem User...
User Guide
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X Home Print Exit 17 SB5100 Series Cable Modem User Guide Otherwise, you can skip to 11. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is the only box checked. 5 Click Next. 6 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000, continued License 4 Be sure "CD-ROM drives" is in the CD-ROM drive and follow steps 7 to step 12.
X Home Print Exit 17 SB5100 Series Cable Modem User Guide Otherwise, you can skip to 11. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is the only box checked. 5 Click Next. 6 Click Next. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000, continued License 4 Be sure "CD-ROM drives" is in the CD-ROM drive and follow steps 7 to step 12.
User Guide
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... that the SB5120 CD-ROM is displayed. 8 For the SB5100, if necessary, select your CD-ROM drive in the CD-ROM drive. 9 For the SB5100, Click Browse. X Home Print Exit 18 SB5100 Series Cable Modem User Guide Or For the SB5120, if necessary, select your CD-ROM drive in ...the "Copy files from " list and skip to step 11. 10 For the SB5100, double-click the NetMotCM.sys file in Windows 2000, continued License 7 On the Insert Disk window, click OK. Introduction Before You Begin Installation...
... that the SB5120 CD-ROM is displayed. 8 For the SB5100, if necessary, select your CD-ROM drive in the CD-ROM drive. 9 For the SB5100, Click Browse. X Home Print Exit 18 SB5100 Series Cable Modem User Guide Or For the SB5120, if necessary, select your CD-ROM drive in ...the "Copy files from " list and skip to step 11. 10 For the SB5100, double-click the NetMotCM.sys file in Windows 2000, continued License 7 On the Insert Disk window, click OK. Introduction Before You Begin Installation...
User Guide
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... is the same. Although your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your CD-ROM drive. X Home Print Exit 20 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish...
... is the same. Although your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your CD-ROM drive. X Home Print Exit 20 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is displayed. 2 Click Finish...
User Guide
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... is selected. 2 Click Next. Otherwise, be different than in the images in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is displayed. 3 Click Finish to complete the installation. Although your CD-ROM drive. X Home Print Exit 21 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Found New Hardware...
... is selected. 2 Click Next. Otherwise, be different than in the images in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is displayed. 3 Click Finish to complete the installation. Although your CD-ROM drive. X Home Print Exit 21 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Found New Hardware...
User Guide
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... Press the Esc key on this page. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me, continued 7 Insert the SURFboard Cable Modem CD-ROM in the image at left). 12 Double-click remove or ...Exit 47 SB5100 Series Cable Modem User Guide The Exploring window is displayed. There are slight variations between Windows versions and you can configure Windows Explorer as you like. The SURFboard Cable Modem USB Driver Removal window is displayed. 11 Select your CD-ROM drive (D: in the CD-ROM ...
... Press the Esc key on this page. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Windows Me, continued 7 Insert the SURFboard Cable Modem CD-ROM in the image at left). 12 Double-click remove or ...Exit 47 SB5100 Series Cable Modem User Guide The Exploring window is displayed. There are slight variations between Windows versions and you can configure Windows Explorer as you like. The SURFboard Cable Modem USB Driver Removal window is displayed. 11 Select your CD-ROM drive (D: in the CD-ROM ...
User Guide
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...Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from the SURFboard Cable Modem CD-ROM. There are slight variations between Windows versions and you can configure Windows Explorer as you like. Your Windows Explorer may appear slightly different than in the CD-ROM... drive. After a short time, a window with language choices is displayed. X Home Print Exit 52 SB5100 Series Cable Modem User Guide The SURFboard Cable Modem USB Driver Removal window is displayed. 13 Press ...
...Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from the SURFboard Cable Modem CD-ROM. There are slight variations between Windows versions and you can configure Windows Explorer as you like. Your Windows Explorer may appear slightly different than in the CD-ROM... drive. After a short time, a window with language choices is displayed. X Home Print Exit 52 SB5100 Series Cable Modem User Guide The SURFboard Cable Modem USB Driver Removal window is displayed. 13 Press ...
User Guide
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...slight variations between Windows versions and you can configure Windows Explorer as you like. X Home Print Exit 59 SB5100 Series Cable Modem User Guide Your Windows Explorer may appear slightly different than in the image on the keyboard to exit the start...17 Double-click My Computer. 18 Double-click the Motorola CD icon (D: in the CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 13 Insert the SURFboard Cable Modem CD-ROM in the image). 19 Double-click remove or ...
...slight variations between Windows versions and you can configure Windows Explorer as you like. X Home Print Exit 59 SB5100 Series Cable Modem User Guide Your Windows Explorer may appear slightly different than in the image on the keyboard to exit the start...17 Double-click My Computer. 18 Double-click the Motorola CD icon (D: in the CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 13 Insert the SURFboard Cable Modem CD-ROM in the image). 19 Double-click remove or ...
Installation Manual
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... Ethernet computer port to the cable modem USB cable Required to connect a USB-equipped computer to the cable modem 2 Acquire the following items that the subscriber's computer has: # A USB connector for single user in BIOS. It must be sure to disable the Legacy USB Support in place of a USB). SURFboard Cable Modem Installation Manual The SURFboard cable modem does not support Legacy...
... Ethernet computer port to the cable modem USB cable Required to connect a USB-equipped computer to the cable modem 2 Acquire the following items that the subscriber's computer has: # A USB connector for single user in BIOS. It must be sure to disable the Legacy USB Support in place of a USB). SURFboard Cable Modem Installation Manual The SURFboard cable modem does not support Legacy...
Installation Manual
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... IP address, configuration, and time and date stamp. SURFboard Cable Modem Installation Manual Figure 3-1 illustrates the cable connections: Figure 3-1 Cable connections ETHERNET USB To Ethernet or USB +12VDC CABLE CUSTOMERS/N:BCDFGHJKLMNP S/N: PPPPMMYJJJSSSSSCAABBCCCC HFC MACID: ABCDEF012345 USB CPEMAC ID:ABDCEF012345 To cable outlet To power outlet 3 Insert the SURFboard Cable Modem CD-ROM into the CD-ROM drive. 4 Plug the power cord into the...
... IP address, configuration, and time and date stamp. SURFboard Cable Modem Installation Manual Figure 3-1 illustrates the cable connections: Figure 3-1 Cable connections ETHERNET USB To Ethernet or USB +12VDC CABLE CUSTOMERS/N:BCDFGHJKLMNP S/N: PPPPMMYJJJSSSSSCAABBCCCC HFC MACID: ABCDEF012345 USB CPEMAC ID:ABDCEF012345 To cable outlet To power outlet 3 Insert the SURFboard Cable Modem CD-ROM into the CD-ROM drive. 4 Plug the power cord into the...