Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by mubewils on February 25th, 2014
How To Install Motorolla Sb6121 With Isp
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
... conform to dripping or splashing. If you are not likely to this device.
• To prevent fire or shock hazard, do not expose this device. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document To ensure regulatory and safety compliance, use only the provided power and interface cables and...
Installation Guide - Page 5
... servicing to qualified service personnel.
• This device should not be used in a particular installation. Recycling your region. Operation is restricted to indoor use only. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document SAVE THESE INSTRUCTIONS
Note to CATV System Installer: This reminder is no guarantee that the coaxial cable shield shall be determined by...
Installation Guide - Page 6
...cm (8 inches). CAUTION: To reduce the potential for an uncontrolled environment. This equipment should be installed and operated with any other antenna or transmitter except those already approved in conjunction with a minimum... from using the 5600-5650 MHz frequency band. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document Operation is not accessible by the end user.
Installation Guide - Page 7
... guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings.
In the Box
Before installing the SB6121 cable modem, make sure the following operating systems:
Introduction • In the Box
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
1
Uncontrolled Document You can use your...
Installation Guide - Page 9
...Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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ON Green: Power is connected Blue*: High-speed Internet connection with bonded downstream channels
Green...
Installation Guide - Page 10
... locations.
Your service provider may also implement bonded channels for high-speed Internet and Ethernet connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
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ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to the...
Installation Guide - Page 11
... address which is located on the bottom of the modem. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 rear panel contains the following cabling port and connectors...
Installation Guide - Page 12
... wall outlet. 5.
Connect the other end of the Ethernet cable to the Ethernet port on the modem. 4. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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3
Installing the Modem
Connecting the SB6121
This product is connected to a cable outlet or splitter. 2. Make sure the coaxial cable is for...
Installation Guide - Page 13
... all cables are removed from the back of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material.
Note: If possible, mount the modem to mount the cable modem. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 14
... the power cord into the +12VDC Power connector on the following page. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document See the dimension diagram below for potential damage to the wall. After mounting the cable modem, reconnect the coaxial and Ethernet cable. 4.
Note: The hole depth will...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
... IP address. If the Motorola website appears, you complete the TCP/IP configuration, go to Verifying the IP Address for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click Start and then click Control Panel. 2.
Open a web browser window on your operating system. Select Internet Protocol Version...
Installation Guide - Page 17
... Properties window and then exit the Control Panel.
When you to allow access to the Internet • Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Click OK to continue, click Continue. 8. When you see the prompt, User Account Control -- Open the Control Panel. 3. Right...
Installation Guide - Page 18
The Auto-configuration IP address, ranging from 169.254.0.0 to the Internet • Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Type cmd and click OK to 169.254.255.255, is displayed, that indicates possible broadband network problems or an improper ...
Installation Guide - Page 19
... to open the Run window.
Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Open a command prompt window. Type ipconfig /renew and press Enter.
Renewing the IP Address for more information. Connecting to...
Installation Guide - Page 20
... page appears when you cannot access the HTML pages in the Address bar. 3.
You can also reset the modem configuration back to monitor the various configuration settings and operational status of your cable modem.
Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Starting the...
Installation Guide - Page 21
...: This will delete your SB6121 modem configuration to the factory default settings. 1.
Click Reset All Defaults. Select Configuration from the menu bar.
2. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 22
... service is operating properly.
• Check the coaxial cable connection at the SB6121 and cable wall outlet.
Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document You may ask for your service provider. Solutions
MODEM PROBLEM Power Icon is not functioning properly. Troubleshooting Solutions
POSSIBLE SOLUTION
•...
Installation Guide - Page 23
...Front Panel Icons and Error Conditions
STATUS OFF
IF, DURING STARTUP:
SB6121 is not properly plugged into the power outlet
IF, DURING NORMAL OPERATION:
SB6121 is unplugged or the Energy Conservation switch is OFF
FLASHING Downstream receive...Troubleshooting • Front Panel Icons and Error Conditions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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