User Guide
Page 69
... my SURFboard cable modem stops working? Although once you've experienced the speed of technical support is available? Q What type of cable Internet access, you to wait for specific information. Q What do I do not provide cable Internet access. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Q If I have problems, contact your cable service provider or Motorola...
... my SURFboard cable modem stops working? Although once you've experienced the speed of technical support is available? Q What type of cable Internet access, you to wait for specific information. Q What do I do not provide cable Internet access. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Q If I have problems, contact your cable service provider or Motorola...
User Guide
Page 70
... up to 10 megabits per second (Mbps), usually over twisted-pair wire. The most widely used to connect coaxial cable to equipment. The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for a computer or device on the destination IP address. X Home Print Exit 64 SB5100 Series Cable Modem User Guide The shield minimizes electrical and...
... up to 10 megabits per second (Mbps), usually over twisted-pair wire. The most widely used to connect coaxial cable to equipment. The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for a computer or device on the destination IP address. X Home Print Exit 64 SB5100 Series Cable Modem User Guide The shield minimizes electrical and...
Installation Manual
Page 6
... Configuration Download and Time of Day B-6 Baseline Privacy...B-7 SURFboard Cable Modem Installation Manual ii Contents Recovering from Windows 98 or Win98_SE Installation Errors 3-46 Remove Program...3-46 Solutions ...3-47 Solution 1...3-47 Solution 2...3-48 Setting the Frequency Using StormWatch ...3-49 Section 4 HTML User Interface Section 5 Troubleshooting Appendix A Specifications Downstream...A-1 Upstream...A-1 General ...A-1 Appendix B Event Log Messages...
... Configuration Download and Time of Day B-6 Baseline Privacy...B-7 SURFboard Cable Modem Installation Manual ii Contents Recovering from Windows 98 or Win98_SE Installation Errors 3-46 Remove Program...3-46 Solutions ...3-47 Solution 1...3-47 Solution 2...3-48 Setting the Frequency Using StormWatch ...3-49 Section 4 HTML User Interface Section 5 Troubleshooting Appendix A Specifications Downstream...A-1 Upstream...A-1 General ...A-1 Appendix B Event Log Messages...
Installation Manual
Page 7
...iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and LEDs...2-3 Figure 3-1 Cable ...panel connections and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual
...iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and LEDs...2-3 Figure 3-1 Cable ...panel connections and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual
Installation Manual
Page 9
... full spelling of the same model number exist and the information applies to a specific model, the complete model number is used in this manual. Section 4 HTML User Interface provides information on how to install, configure, and operate the SURFboard cable modem: Section 1 Introduction provides a product description, the technical help line, and repair/return information...
... full spelling of the same model number exist and the information applies to a specific model, the complete model number is used in this manual. Section 4 HTML User Interface provides information on how to install, configure, and operate the SURFboard cable modem: Section 1 Introduction provides a product description, the technical help line, and repair/return information...
Installation Manual
Page 18
...instructions in your Macintosh or UNIX user manual SURFboard Cable Modem Installation Manual Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem connector marked ETHERNET and the other end to set up During normal operation What occurs Specific LEDs are off . 3-4 Installation and Operation ...sure the SURFboard Cable Modem CD-ROM is not found. Provides Immediate feedback as to off . For example, if the downstream channel is not in your computer. For more information on the cable modem. For information, check our website http://www.motorola.com/broadband...
...instructions in your Macintosh or UNIX user manual SURFboard Cable Modem Installation Manual Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem connector marked ETHERNET and the other end to set up During normal operation What occurs Specific LEDs are off . 3-4 Installation and Operation ...sure the SURFboard Cable Modem CD-ROM is not found. Provides Immediate feedback as to off . For example, if the downstream channel is not in your computer. For more information on the cable modem. For information, check our website http://www.motorola.com/broadband...
Installation Manual
Page 72
Appendix A Specifications Downstream Modulation Data rate Frequency Bandwidth Symbol rate: 64 QAM 256 QAM Operating level Input impedance ...impedance General Data protocol Interface to PC Power Power adapter input Dimensions Operating temperature Storage temperature Operating humidity 64 QAM or 256 QAM 38 Mbps maximum (limited by such factors as customer provider equipment (CPE) and service provider restrictions) 88 MHz to 860 MHz (30 ...Vac, 50 to 60 Hz 6.2" H x 2.3" W x 6.0" L 0 to +40º C -30º C to +80º C 0% to 95% RH, non-condensing SURFboard Cable Modem Installation Manual
Appendix A Specifications Downstream Modulation Data rate Frequency Bandwidth Symbol rate: 64 QAM 256 QAM Operating level Input impedance ...impedance General Data protocol Interface to PC Power Power adapter input Dimensions Operating temperature Storage temperature Operating humidity 64 QAM or 256 QAM 38 Mbps maximum (limited by such factors as customer provider equipment (CPE) and service provider restrictions) 88 MHz to 860 MHz (30 ...Vac, 50 to 60 Hz 6.2" H x 2.3" W x 6.0" L 0 to +40º C -30º C to +80º C 0% to 95% RH, non-condensing SURFboard Cable Modem Installation Manual
Installation Manual
Page 73
...long and contain a time stamp, the priority level, and a letter and numeric code. A critical condition such as a corrupted system database. SURFboard Cable Modem Installation Manual A condition to all users. Warning messages. Informative messages. This log is generated during startup and operation and contains up to the... Information Debug A panic condition that is MMDDHHMMSS P XNNN.N event message. Event Message Format The entries can contain specific values which apply to 200 entries. Appendix B Event Log Messages This appendix defines the messages in the Events Log.
...long and contain a time stamp, the priority level, and a letter and numeric code. A critical condition such as a corrupted system database. SURFboard Cable Modem Installation Manual A condition to all users. Warning messages. Informative messages. This log is generated during startup and operation and contains up to the... Information Debug A panic condition that is MMDDHHMMSS P XNNN.N event message. Event Message Format The entries can contain specific values which apply to 200 entries. Appendix B Event Log Messages This appendix defines the messages in the Events Log.
Installation Manual
Page 79
...length and continue reading the next bytes Baseline Privacy B00.0 Baseline Privacy B01.0 TBD 7 (Info) No action taken SURFboard Cable Modem Specific Log Messages The SB5100 supports only DOCSIS required log messages and does not support x500 messages. Continue parsing next bytes Ignore it . Baseline... Serv Not Avail Resp Len Level 1 (Alert) 4 (Error) 4 (Error) Cable Modem Actions Same as D05.0 CM continues reading the next bytes of REG-RSP msg CM set to CMTS SURFboard Cable Modem Installation Manual Continue parsing next bytes Ignore it . Continue parsing next bytes Unsolicited ID...
...length and continue reading the next bytes Baseline Privacy B00.0 Baseline Privacy B01.0 TBD 7 (Info) No action taken SURFboard Cable Modem Specific Log Messages The SB5100 supports only DOCSIS required log messages and does not support x500 messages. Continue parsing next bytes Ignore it . Baseline... Serv Not Avail Resp Len Level 1 (Alert) 4 (Error) 4 (Error) Cable Modem Actions Same as D05.0 CM continues reading the next bytes of REG-RSP msg CM set to CMTS SURFboard Cable Modem Installation Manual Continue parsing next bytes Ignore it . Continue parsing next bytes Unsolicited ID...