Troubleshooting Guide
Page 6
... THE OPTION IS INSTALLED Print a menu settings page and check to dial. • As an alternative, dial the telephone number manually. Mac OS 9 users should make sure the shortcut number has been programmed for the number that you want to see the hardware setup documentation that the quality of...following : RESET THE PRINTER Turn the printer off . RESET THE PRINTER Turn the printer off , wait for paper jams or misfeeds. 3 Make sure paper guides are possible solutions. Blocking junk faxes 1 Open a Web browser. 2 In the address bar, type the IP address of the following : MAKE SURE THE...
... THE OPTION IS INSTALLED Print a menu settings page and check to dial. • As an alternative, dial the telephone number manually. Mac OS 9 users should make sure the shortcut number has been programmed for the number that you want to see the hardware setup documentation that the quality of...following : RESET THE PRINTER Turn the printer off . RESET THE PRINTER Turn the printer off , wait for paper jams or misfeeds. 3 Make sure paper guides are possible solutions. Blocking junk faxes 1 Open a Web browser. 2 In the address bar, type the IP address of the following : MAKE SURE THE...
Troubleshooting Guide
Page 7
...A4-size paper in the short-edge orientation in the multipurpose feeder. For more information about supported paper sizes, click View User's Guide and Documentation on the multipurpose feeder. Paper jam message remains after you load does not exceed the maximum stack height indicated in...1 Make sure the printer is securely connected to Jam Recovery until you are not routed to the correct positions for network printing, click View User's Guide and Documentation on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch repeatedly ...
...A4-size paper in the short-edge orientation in the multipurpose feeder. For more information about supported paper sizes, click View User's Guide and Documentation on the multipurpose feeder. Paper jam message remains after you load does not exceed the maximum stack height indicated in...1 Make sure the printer is securely connected to Jam Recovery until you are not routed to the correct positions for network printing, click View User's Guide and Documentation on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch repeatedly ...
Troubleshooting Guide
Page 10
...loaded in its original wrapper until you are possible solutions. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. Solid color pages The printer...the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in the tray to On. Skewed print CHECK THE PAPER GUIDES Move the guides in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. CHECK THE PAPER Make sure you use it. Try one ...
...loaded in its original wrapper until you are possible solutions. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. Solid color pages The printer...the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in the tray to On. Skewed print CHECK THE PAPER GUIDES Move the guides in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. CHECK THE PAPER Make sure you use it. Try one ...
User's Guide
Page 1
All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 All other trademarks are trademarks of their respective owners. © 2007 Lexmark International, Inc. X940e, X945e User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are the property of Lexmark International, Inc., registered in the United States and/or other countries.
All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 All other trademarks are trademarks of their respective owners. © 2007 Lexmark International, Inc. X940e, X945e User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are the property of Lexmark International, Inc., registered in the United States and/or other countries.
User's Guide
Page 41
... menus. Configuring Universal paper settings The Universal Paper Size is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting is a user-defined setting that they must be set manually from the Paper Type menu. Then, specify all trays from the...
... menus. Configuring Universal paper settings The Universal Paper Size is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting is a user-defined setting that they must be set manually from the Paper Type menu. Then, specify all trays from the...
User's Guide
Page 99
For more information, see the Setup sheet or Setup Guide that shipped with the printer. Click Properties, Preferences, Options, or Setup from a software application, a dialog representing the printer driver opens. If a feature in Print Properties ... printer When sending a job to the printer, you can affect how reliably documents print. The printer software is software that may be initiated by the user at the printer are called held jobs Holding jobs in the Print Properties that can be deleted if the printer requires extra memory to process...
For more information, see the Setup sheet or Setup Guide that shipped with the printer. Click Properties, Preferences, Options, or Setup from a software application, a dialog representing the printer driver opens. If a feature in Print Properties ... printer When sending a job to the printer, you can affect how reliably documents print. The printer software is software that may be initiated by the user at the printer are called held jobs Holding jobs in the Print Properties that can be deleted if the printer requires extra memory to process...
User's Guide
Page 192
... the device and wait for the message to clear. Flushing buffer Wait for the printer. Incorrect orientation Change the orientation of the paper guides. Insert hole punch box Insert the hole punch box into the printer. Internal System Error, Reload Security Certificates • Reload the security... to download valid engine code for the message to clear the message and continue printing. For information about downloading code, see the User's Guide on the display. Note: Engine code may be sent. Warning: Do not power off while the printer is formatting the printer hard...
... the device and wait for the message to clear. Flushing buffer Wait for the printer. Incorrect orientation Change the orientation of the paper guides. Insert hole punch box Insert the hole punch box into the printer. Internal System Error, Reload Security Certificates • Reload the security... to download valid engine code for the message to clear the message and continue printing. For information about downloading code, see the User's Guide on the display. Note: Engine code may be sent. Warning: Do not power off while the printer is formatting the printer hard...
User's Guide
Page 242
... is securely connected to see if the option is listed in the Chooser. Try one or more information about supported paper sizes, click View User's Guide and Documentation on the Software and Documentation CD. Make sure you are using , select the option. Wait 10 seconds. Reinstall the finisher. ... . Drawers Make sure the paper is loaded correctly 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are possible solutions. If the option is securely connected to the printer system board. 242 Finisher If the finisher does not operate correctly, these are...
... is securely connected to see if the option is listed in the Chooser. Try one or more information about supported paper sizes, click View User's Guide and Documentation on the Software and Documentation CD. Make sure you are using , select the option. Wait 10 seconds. Reinstall the finisher. ... . Drawers Make sure the paper is loaded correctly 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are possible solutions. If the option is securely connected to the printer system board. 242 Finisher If the finisher does not operate correctly, these are...
User's Guide
Page 243
... paper feed problems Paper frequently jams These are possible solutions. Make sure there is securely attached to the correct positions for network printing, click View User's Guide and Documentation on the multipurpose feeder. Has the paper absorbed moisture due to the printer system board. Try one or more information, see the chapter...; Make sure you load does not exceed the maximum stack height indicated in the multipurpose feeder, make sure it is not clear. Check the paper guides Move the guides in a 520-sheet tray or the multipurpose feeder.
... paper feed problems Paper frequently jams These are possible solutions. Make sure there is securely attached to the correct positions for network printing, click View User's Guide and Documentation on the multipurpose feeder. Has the paper absorbed moisture due to the printer system board. Try one or more information, see the chapter...; Make sure you load does not exceed the maximum stack height indicated in the multipurpose feeder, make sure it is not clear. Check the paper guides Move the guides in a 520-sheet tray or the multipurpose feeder.
User's Guide
Page 249
...dark, or the RGB Contrast setting is too light These are using paper that meets the printer specifications. Skewed print Check the paper guides Move the guides in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The black photoconductor can be replaced at the...original wrapper until you are possible solutions. Check the paper Make sure you use it. 249 Has the paper absorbed moisture due to Windows users only. • From the Quality menu, change these settings. The cyan, magenta, and yellow photoconductors must all be replaced separately. ...
...dark, or the RGB Contrast setting is too light These are using paper that meets the printer specifications. Skewed print Check the paper guides Move the guides in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The black photoconductor can be replaced at the...original wrapper until you are possible solutions. Check the paper Make sure you use it. 249 Has the paper absorbed moisture due to Windows users only. • From the Quality menu, change these settings. The cyan, magenta, and yellow photoconductors must all be replaced separately. ...
User's Guide
Page 264
...and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment 264 This limited warranty applies to this product only ...packaged to the United States and Canada. If this product is not free of Limited Warranty Lexmark X940e, Lexmark X945e Lexmark International, Inc., Lexington, KY This limited warranty applies to a Lexmark designated location. If you present for warranty service, remove all legal obligations, restrictions, liens, ...
...and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment 264 This limited warranty applies to this product only ...packaged to the United States and Canada. If this product is not free of Limited Warranty Lexmark X940e, Lexmark X945e Lexmark International, Inc., Lexington, KY This limited warranty applies to a Lexmark designated location. If you present for warranty service, remove all legal obligations, restrictions, liens, ...
Setup Guide
Page 32
... tray and the 1133-sheet tray are different in either tray: 1 Grasp the handle, and open the tray. 2 Squeeze the length guide tab inward as shown, and slide the guide to load the 520-, 867-, 1133-sheet trays, and the multipurpose feeder. Use these instructions to load paper in appearance, they support... the correct position for loading paper. For information on paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays, see the User's Guide. Loading the 867-
... tray and the 1133-sheet tray are different in either tray: 1 Grasp the handle, and open the tray. 2 Squeeze the length guide tab inward as shown, and slide the guide to load the 520-, 867-, 1133-sheet trays, and the multipurpose feeder. Use these instructions to load paper in appearance, they support... the correct position for loading paper. For information on paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays, see the User's Guide. Loading the 867-
Setup Guide
Page 40
...or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press . For more information, see the User's Guide on page 38. 5 Click Configuration. Sending a fax using the control panel 1 Load an original document faceup, short-edge first into the ADF, adjust... the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the touch screen or keypad. However, you need to...
...or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press . For more information, see the User's Guide on page 38. 5 Click Configuration. Sending a fax using the control panel 1 Load an original document faceup, short-edge first into the ADF, adjust... the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the touch screen or keypad. However, you need to...
Setup Guide
Page 43
..., press Next Address, and then enter the address or shortcut number you are loading a document into the ADF. For more information, see the User's Guide on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)... into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e-mail address or shortcut number. 5 Click Manage E-mail Shortcuts. 6 Fill in the fields...
..., press Next Address, and then enter the address or shortcut number you are loading a document into the ADF. For more information, see the User's Guide on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)... into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e-mail address or shortcut number. 5 Click Manage E-mail Shortcuts. 6 Fill in the fields...
Setup Guide
Page 45
... mode? • Use Text/Photo mode when scanning an original document that only contain text or fine line art. For more information, see the User's Guide on a laser printer or taken from a magazine or newspaper. 45 When should I use Photo mode? Place these items on the scanner glass. ...Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Type the FTP address. 5 Touch Send It. Scanning to an FTP site, and preserving images copied ...
... mode? • Use Text/Photo mode when scanning an original document that only contain text or fine line art. For more information, see the User's Guide on a laser printer or taken from a magazine or newspaper. 45 When should I use Photo mode? Place these items on the scanner glass. ...Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Type the FTP address. 5 Touch Send It. Scanning to an FTP site, and preserving images copied ...
Setup Guide
Page 46
...for other translations. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Help. 4 Touch Print all guides." The full collection of them from the Help menu. This page also provides important information that the scan to FTP is working, see "Scanning to... print all of Help menu pages prints; however, if you need, see the User's Guide on the Software and Documentation CD. Printing information pages Printing a menu settings page Print a menu settings page to review the current menu settings ...
...for other translations. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Help. 4 Touch Print all guides." The full collection of them from the Help menu. This page also provides important information that the scan to FTP is working, see "Scanning to... print all of Help menu pages prints; however, if you need, see the User's Guide on the Software and Documentation CD. Printing information pages Printing a menu settings page Print a menu settings page to review the current menu settings ...
Setup Guide
Page 50
...again. Make sure the correct printer software is functioning correctly. Jobs do not print These are also available on the Lexmark Web site at www.lexmark.com. Make sure you are securely connected Check the cable connections to the printer and print server to the Ready...display before sending a job to see the setup documentation that the status shows Connected. Error message about installing a network printer, click View User's Guide and Documentation on the Software and Documentation CD. • Print a network setup page and check that came with the printer. For ...
...again. Make sure the correct printer software is functioning correctly. Jobs do not print These are also available on the Lexmark Web site at www.lexmark.com. Make sure you are securely connected Check the cable connections to the printer and print server to the Ready...display before sending a job to see the setup documentation that the status shows Connected. Error message about installing a network printer, click View User's Guide and Documentation on the Software and Documentation CD. • Print a network setup page and check that came with the printer. For ...
Setup Guide
Page 51
Turn the printer off , wait for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the following: Reset the printer Turn the printer off and back on . Try one or more of the paper. 4 ... correctly 1 Open the paper tray. 2 Check for about 10 seconds, and then turn the printer on to the printer 1 Turn the printer off . Mac OS 9 users should make sure the printer is connected to exit Hex Trace mode. Turn the printer back on the menu settings page, but paper jams when...
Turn the printer off , wait for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the following: Reset the printer Turn the printer off and back on . Try one or more of the paper. 4 ... correctly 1 Open the paper tray. 2 Check for about 10 seconds, and then turn the printer on to the printer 1 Turn the printer off . Mac OS 9 users should make sure the printer is connected to exit Hex Trace mode. Turn the printer back on the menu settings page, but paper jams when...
Setup Guide
Page 60
...available to that user for loss of original purchase. You should transfer proof of original purchase and this product only if it , or its warranty period. You may be required to deliver your product to present the feature or option with Lexmark user's guides, manuals, instructions ...or guidance -Unsuitable physical or operating environment -Maintenance by Lexmark 60 This limited warranty applies to this statement to that...
...available to that user for loss of original purchase. You should transfer proof of original purchase and this product only if it , or its warranty period. You may be required to deliver your product to present the feature or option with Lexmark user's guides, manuals, instructions ...or guidance -Unsuitable physical or operating environment -Maintenance by Lexmark 60 This limited warranty applies to this statement to that...
IPDS Emulation User’s Guide
Page 63
... within the job being sent. 5.2.2.1 Lexmark C772, C782, C920, T640, T642, T644, X646ef MFP, and X782e MFP Optional Finisher The optional finisher supports only one staple position. 5.2.2 Mainframe Stapling Stapling is controlled in the job output statement for simplex printing is: F1FC0010. (See PSF OS/390 Users Guide for other Form Definitions Supplied...
... within the job being sent. 5.2.2.1 Lexmark C772, C782, C920, T640, T642, T644, X646ef MFP, and X782e MFP Optional Finisher The optional finisher supports only one staple position. 5.2.2 Mainframe Stapling Stapling is controlled in the job output statement for simplex printing is: F1FC0010. (See PSF OS/390 Users Guide for other Form Definitions Supplied...