Troubleshooting Guide
Page 1
... often fixes the problem. Control panel display is not turned off , wait about 10 seconds, and then turn the printer back on. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is... printer and the host computer, print server, option, or other network device. Turn the printer off by any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into any switch or breaker. • The Ground Fault Circuit Interrupter (GFCI) ...
... often fixes the problem. Control panel display is not turned off , wait about 10 seconds, and then turn the printer back on. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is... printer and the host computer, print server, option, or other network device. Turn the printer off by any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into any switch or breaker. • The Ground Fault Circuit Interrupter (GFCI) ...
Troubleshooting Guide
Page 4
... MAY HAVE OCCURRED IN THE PROGRAM Turn off by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off and...
... MAY HAVE OCCURRED IN THE PROGRAM Turn off by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off and...
User's Guide
Page 9
Understanding printer menus 124 Menus list...124 Supplies menu...125 Paper menu...126 Default Source menu...126 Paper Size/Type menu ...126 Configure MP menu...128 Substitute Size menu...129 Paper Texture menu......
Understanding printer menus 124 Menus list...124 Supplies menu...125 Paper menu...126 Default Source menu...126 Paper Size/Type menu ...126 Configure MP menu...128 Substitute Size menu...129 Paper Texture menu......
User's Guide
Page 10
... staple cartridges ...204 Ordering a waste toner box ...205 Replacing supplies...205 Replacing the waste toner box ...205 Cleaning the printhead lenses ...210 Replacing a photoconductor...214 Replacing a toner cartridge ...217 Cleaning the exterior of the printer 219 Cleaning the scanner glass...220 Recycling Lexmark products...220 Moving the printer...220 Before moving the...
... staple cartridges ...204 Ordering a waste toner box ...205 Replacing supplies...205 Replacing the waste toner box ...205 Cleaning the printhead lenses ...210 Replacing a photoconductor...214 Replacing a toner cartridge ...217 Cleaning the exterior of the printer 219 Cleaning the scanner glass...220 Recycling Lexmark products...220 Moving the printer...220 Before moving the...
User's Guide
Page 15
...touching it requires two people to avoid the possibility of harmful emissions. CAUTION: To reduce the risk of specific Lexmark components. Safety information Connect the power supply cord to a properly grounded electrical outlet that heats the print media, and the heat may cause the media to...use of procedures other replacement parts. You must understand the section in your operating instructions that all external connections (such as the power supply cord or telephone, during a lightning storm. Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product...
...touching it requires two people to avoid the possibility of harmful emissions. CAUTION: To reduce the risk of specific Lexmark components. Safety information Connect the power supply cord to a properly grounded electrical outlet that heats the print media, and the heat may cause the media to...use of procedures other replacement parts. You must understand the section in your operating instructions that all external connections (such as the power supply cord or telephone, during a lightning storm. Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product...
User's Guide
Page 21
... how to give instructions on what the user should do so the printer can continue processing, such as Close door or Insert print cartridge. 5 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention. Touch it to access the messages screen for supported extensions only Opens a screen...
... how to give instructions on what the user should do so the printer can continue processing, such as Close door or Insert print cartridge. 5 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention. Touch it to access the messages screen for supported extensions only Opens a screen...
User's Guide
Page 61
Creating a custom job (job build) The custom job or job build is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters. When the end of a set consists of all scanned pages until ...
Creating a custom job (job build) The custom job or job build is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters. When the end of a set consists of all scanned pages until ...
User's Guide
Page 74
... faxes without using a computer. • Use the fax line as magazine clippings). You can connect the printer to pass through the printer, as the power supply cord or telephone, during a lightning storm. Faxing ADF Scanner glass Use the ADF for single pages, small items (such as postcards or photos), transparencies, photo...
... faxes without using a computer. • Use the fax line as magazine clippings). You can connect the printer to pass through the printer, as the power supply cord or telephone, during a lightning storm. Faxing ADF Scanner glass Use the ADF for single pages, small items (such as postcards or photos), transparencies, photo...
User's Guide
Page 124
... Standard Network Standard USB NetWare AppleTalk LexLink Help Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide 124 Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box...
... Standard Network Standard USB NetWare AppleTalk LexLink Help Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide 124 Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box...
User's Guide
Page 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
User's Guide
Page 134
... Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Description Prints a report containing information about the network printer settings, such as supply information and details about fax shortcuts Note: The page prints when this item is selected. Prints a report containing information about paper... trays, installed memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies, the status of profiles stored in the printer Note: The page prints when this item is selected. Prints a report containing information...
... Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Description Prints a report containing information about the network printer settings, such as supply information and details about fax shortcuts Note: The page prints when this item is selected. Prints a report containing information about paper... trays, installed memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies, the status of profiles stored in the printer Note: The page prints when this item is selected. Prints a report containing information...
User's Guide
Page 147
... which faxes are received Enables forwarding of each page from a received fax Note: On is the factory default setting. Specifies the paper source selected to supply paper for the printer to another recipient 147 Scales an incoming fax job so it fits the size of rings before answering an incoming fax...
... which faxes are received Enables forwarding of each page from a received fax Note: On is the factory default setting. Specifies the paper source selected to supply paper for the printer to another recipient 147 Scales an incoming fax job so it fits the size of rings before answering an incoming fax...
User's Guide
Page 177
Protects access to the Supplies menu Note: "Accept Advanced Password only" is the factory default setting. 177 Protects access to the Reports menu Note: "Accept Advanced Password only" is the ... User ID and Password Function disabled Confidential Print Max Invalid PIN 2-10 Off Confidential Print Job Expiration Off 1 hour 4 hours 24 hours 1 week Password Protect Supplies Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Paper Menu Accept Advanced Password only Accept Advanced and User Passwords...
Protects access to the Supplies menu Note: "Accept Advanced Password only" is the factory default setting. 177 Protects access to the Reports menu Note: "Accept Advanced Password only" is the ... User ID and Password Function disabled Confidential Print Max Invalid PIN 2-10 Off Confidential Print Job Expiration Off 1 hour 4 hours 24 hours 1 week Password Protect Supplies Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Paper Menu Accept Advanced Password only Accept Advanced and User Passwords...
User's Guide
Page 189
Menu item E-mail guide Fax guide FTP guide Print defects guide Supplies guide Description Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Provides information about sending faxes using fax ... address, shortcut numbers, or the address book, and changing settings Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies 189
Menu item E-mail guide Fax guide FTP guide Print defects guide Supplies guide Description Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Provides information about sending faxes using fax ... address, shortcut numbers, or the address book, and changing settings Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies 189
User's Guide
Page 203
...to the same network as the printer. 1 Open a Web browser. 2 In the address bar, type the IP address of the supplies. The Device Status Page appears. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty... air • Corrosive gases • Heavy dust Checking the status of supplies from the control panel 1 Make sure the printer is displayed. 203 Printing a menu settings page Print a menu settings page to review the current menu ...
...to the same network as the printer. 1 Open a Web browser. 2 In the address bar, type the IP address of the supplies. The Device Status Page appears. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty... air • Corrosive gases • Heavy dust Checking the status of supplies from the control panel 1 Make sure the printer is displayed. 203 Printing a menu settings page Print a menu settings page to review the current menu ...
User's Guide
Page 204
...When Staples low or missing appears, order the specified staple cartridge. For more information, see "Supplies menu," "Quality menu," and "Finishing menu." Ordering supplies To order supplies in your area. If you need to print several copies, you conserve toner and paper. ...Black toner low appears, order a new cartridge. The recommended toner cartridges specifically designed for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you must replace the specified toner cartridge. When Staples empty or ...
...When Staples low or missing appears, order the specified staple cartridge. For more information, see "Supplies menu," "Quality menu," and "Finishing menu." Ordering supplies To order supplies in your area. If you need to print several copies, you conserve toner and paper. ...Black toner low appears, order a new cartridge. The recommended toner cartridges specifically designed for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you must replace the specified toner cartridge. When Staples empty or ...
User's Guide
Page 205
The waste toner box must be replaced when 82 Replace waste toner box appears. Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. The printer will not continue printing until the ...
The waste toner box must be replaced when 82 Replace waste toner box appears. Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. The printer will not continue printing until the ...
User's Guide
Page 231
... the printer, press the GFCI Reset button located above the printer power cord. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off and...
... the printer, press the GFCI Reset button located above the printer power cord. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off and...
User's Guide
Page 237
...? Poor scanned image quality These are possible solutions. Try one or more of the original document is satisfactory. 237 Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into any error messages. Check the quality of the original document Make sure the quality of the...
...? Poor scanned image quality These are possible solutions. Try one or more of the original document is satisfactory. 237 Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into any error messages. Check the quality of the original document Make sure the quality of the...
User's Guide
Page 256
...don't have access to the commands. This printer is Hewlett-Packard Company's designation of a set of Lexmark International, Inc. Notices Product name: Lexmark X940e, Lexmark X945e Machine type: 7510 Model(s): 030, 230 Edition notice April 2007 The following paragraph does not apply to...of the Hewlett-Packard Company. Improvements or changes in its printer products. For information on supplies and downloads, visit www.lexmark.com. Trademarks Lexmark and Lexmark with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER ...
...don't have access to the commands. This printer is Hewlett-Packard Company's designation of a set of Lexmark International, Inc. Notices Product name: Lexmark X940e, Lexmark X945e Machine type: 7510 Model(s): 030, 230 Edition notice April 2007 The following paragraph does not apply to...of the Hewlett-Packard Company. Improvements or changes in its printer products. For information on supplies and downloads, visit www.lexmark.com. Trademarks Lexmark and Lexmark with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER ...
