Troubleshooting Guide
Page 7
... securely connected. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of the following topics may have a printer part that it . THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the entire paper path, and then touch Continue. Clear...
... securely connected. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of the following topics may have a printer part that it . THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the entire paper path, and then touch Continue. Clear...
Help Menu Pages
Page 1
...and faxing. Additional language support The User's Guide, Setup sheet, and Help pages are also available in copies or prints Provides part numbers for ordering supplies Setup sheet The Setup sheet packaged with the printer includes a User's Guide. Other translations are stored in the... multifunction printer (MFP) as PDFs. Software and Documentation CD The Software and Documentation CD packaged with the printer provides information about changing settings Provides...
...and faxing. Additional language support The User's Guide, Setup sheet, and Help pages are also available in copies or prints Provides part numbers for ordering supplies Setup sheet The Setup sheet packaged with the printer includes a User's Guide. Other translations are stored in the... multifunction printer (MFP) as PDFs. Software and Documentation CD The Software and Documentation CD packaged with the printer provides information about changing settings Provides...
Help Menu Pages
Page 6
... to add; Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of 18 E-mail guide The printer can send an e-mail from the printer by typing the... e-mail address, using a shortcut number, or using the address book 1 Load an original document faceup, short edge first into the ADF, then adjust the paper guides. 3 On the...
... to add; Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of 18 E-mail guide The printer can send an e-mail from the printer by typing the... e-mail address, using a shortcut number, or using the address book 1 Load an original document faceup, short edge first into the ADF, then adjust the paper guides. 3 On the...
Help Menu Pages
Page 10
... displayed. • When Original Size is simplex (printed on one side) or duplex (printed on or off with any of the Content choices. Content This option tells the printer the original... document type. Sides (Duplex) This option informs the printer if the original document is set to scan, but emphasizes ... Fax guide Page 10 of 18 4 Touch Search Address Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you are faxing a photo, a drawing with fine lines, or...
... displayed. • When Original Size is simplex (printed on one side) or duplex (printed on or off with any of the Content choices. Content This option tells the printer the original... document type. Sides (Duplex) This option informs the printer if the original document is set to scan, but emphasizes ... Fax guide Page 10 of 18 4 Touch Search Address Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you are faxing a photo, a drawing with fine lines, or...
Help Menu Pages
Page 12
... scanner glass. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address Book. 5 Type the name or part of 18 FTP guide The scanner lets you scan documents directly to an FTP address using... the keypad 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Scanning to an FTP server...
... scanner glass. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address Book. 5 Type the name or part of 18 FTP guide The scanner lets you scan documents directly to an FTP address using... the keypad 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Scanning to an FTP server...
Help Menu Pages
Page 15
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that best matches the defects on one of the vertical lines.
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that best matches the defects on one of the vertical lines.
Help Menu Pages
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The following tables list the part numbers for Label Applications X654X04E Not applicable Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. Supplies ... Shake your new print cartridge gently before installing it is best to redistribute toner. 3 Reinsert the cartridge and continue printing. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print Cartridge X651A11A X651H11A X651A21A X651H21A Extra High Yield Print...
The following tables list the part numbers for Label Applications X654X04E Not applicable Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. Supplies ... Shake your new print cartridge gently before installing it is best to redistribute toner. 3 Reinsert the cartridge and continue printing. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print Cartridge X651A11A X651H11A X651A21A X651H21A Extra High Yield Print...
Help Menu Pages
Page 17
Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield Print Cartridge X651H21P X651H11P ... ordered and replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to replace the ADF pick mechanism and the ADF separator roller. Part name ADF Maintenance kit Part number 40X4769
Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield Print Cartridge X651H21P X651H11P ... ordered and replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to replace the ADF pick mechanism and the ADF separator roller. Part name ADF Maintenance kit Part number 40X4769
Help Menu Pages
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Part name Staple Cartridges-3 pack Part number 25A0013 For more information, see the illustrations inside the stapler door. Supplies guide Page 18 of 18 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge.
Part name Staple Cartridges-3 pack Part number 25A0013 For more information, see the illustrations inside the stapler door. Supplies guide Page 18 of 18 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge.
User Manual
Page 10
... Ordering print cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving the printer...
... Ordering print cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving the printer...
User Manual
Page 13
...Before moving it. • Lift the printer off the optional drawer. Replace it safely. This product is misused, a risk of some parts may cause the media to release emissions. If the power cord is designed, tested, and approved to meet strict global safety standards with ... in your operating instructions that is greater than those specified herein may result in ports. CAUTION-POTENTIAL INJURY: This product uses a laser. Safety information Connect the power cord to a properly grounded electrical outlet that discusses the guidelines for selecting print media to avoid the...
...Before moving it. • Lift the printer off the optional drawer. Replace it safely. This product is misused, a risk of some parts may cause the media to release emissions. If the power cord is designed, tested, and approved to meet strict global safety standards with ... in your operating instructions that is greater than those specified herein may result in ports. CAUTION-POTENTIAL INJURY: This product uses a laser. Safety information Connect the power cord to a properly grounded electrical outlet that discusses the guidelines for selecting print media to avoid the...
User Manual
Page 86
... the temperature in the printer fuser • Preprinted papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. Selecting preprinted forms and letterhead Use these forms. •...
... the temperature in the printer fuser • Preprinted papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. Selecting preprinted forms and letterhead Use these forms. •...
User Manual
Page 107
... address, and then enter the address or shortcut number you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you want to the To: box. E-mailing 107 Place these items on ...the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 ...
... address, and then enter the address or shortcut number you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you want to the To: box. E-mailing 107 Place these items on ...the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 ...
User Manual
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... range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. 7 Touch .... 2 If you want . 7 Touch Fax It. Faxing 114 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax...
... range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. 7 Touch .... 2 If you want . 7 Touch Fax It. Faxing 114 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax...
User Manual
Page 121
... site address on the scanner glass. Creating shortcuts Instead of your system support person. 4 Click FTP Shortcut Setup. 5 Enter the appropriate information into the ADF, then adjust the paper guides. 3 Press #, and then enter the FTP shortcut number. 4 Touch Send It. Scanning to an FTP address using a...using the address book 1 Load an original document faceup, short edge first into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address Book. 5 Type the name or part of the printer, then print a network setup page and locate the IP address ...
... site address on the scanner glass. Creating shortcuts Instead of your system support person. 4 Click FTP Shortcut Setup. 5 Enter the appropriate information into the ADF, then adjust the paper guides. 3 Press #, and then enter the FTP shortcut number. 4 Touch Send It. Scanning to an FTP address using a...using the address book 1 Load an original document faceup, short edge first into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address Book. 5 Type the name or part of the printer, then print a network setup page and locate the IP address ...
User Manual
Page 130
... feeder. • Set the Paper Type to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for use before buying large quantities. When printing on transparencies: • Feed transparencies from ...90 g/m2 (24 lb bond) paper. Have excessive curl or twist - "Loading the 2000-sheet tray" on the transparencies being considered for laser printers...
... feeder. • Set the Paper Type to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for use before buying large quantities. When printing on transparencies: • Feed transparencies from ...90 g/m2 (24 lb bond) paper. Have excessive curl or twist - "Loading the 2000-sheet tray" on the transparencies being considered for laser printers...
User Manual
Page 233
... numbers, or the address book, and changing settings Provides help in locating additional information Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies Understanding printer menus 233
... numbers, or the address book, and changing settings Provides help in locating additional information Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies Understanding printer menus 233
User Manual
Page 243
... Remove the print cartridge, and then install a supported one. 31 Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one. 34 Short paper Try one or more of the following : • Load...
... Remove the print cartridge, and then install a supported one. 31 Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one. 34 Short paper Try one or more of the following : • Load...
User Manual
Page 256
..., you purchased the printer. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you may be able to extend the... Applications Not applicable Maintaining the printer 256 Ordering supplies To order supplies in your area. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge X651A11A X651A21A High Yield Print Cartridge Extra High...
..., you purchased the printer. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you may be able to extend the... Applications Not applicable Maintaining the printer 256 Ordering supplies To order supplies in your area. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge X651A11A X651A21A High Yield Print Cartridge Extra High...
User Manual
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Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) ... or T2) installed in the printer, remove the print cartridge to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Return Program Print Cartridge for X654X04E Label Applications Not applicable For the Asia Pacific Region, including Australia...
Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) ... or T2) installed in the printer, remove the print cartridge to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Return Program Print Cartridge for X654X04E Label Applications Not applicable For the Asia Pacific Region, including Australia...