Troubleshooting Guide
Page 1
...sure the USB drive is supported. Confidential and other network device. • All options are properly installed. • The printer driver settings are correct. This often fixes the problem. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts... do not print These are possible solutions. If the status is blank or displays only diamonds The printer self test failed. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make...
...sure the USB drive is supported. Confidential and other network device. • All options are properly installed. • The printer driver settings are correct. This often fixes the problem. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts... do not print These are possible solutions. If the status is blank or displays only diamonds The printer self test failed. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make...
User Guide
Page 2
... a menu settings page...46 Printing a network setup page ...47 Setting up the printer software...47 Installing printer software ...47 Updating available options in the printer driver...48 Setting up wireless printing...49 Information you will need to set up the printer on a wireless network 49 Installing the printer on a wireless network...
... a menu settings page...46 Printing a network setup page ...47 Setting up the printer software...47 Installing printer software ...47 Updating available options in the printer driver...48 Setting up wireless printing...49 Information you will need to set up the printer on a wireless network 49 Installing the printer on a wireless network...
User Guide
Page 47
... "Not Connected," the LAN drop may not be active, or the network cable may be malfunctioning. Setting up the printer software Installing printer software A printer driver is software that Status is "Connected." Additional printer setup 47 Consult a system support person for a solution, and then print another network setup page. Printing a network...
... "Not Connected," the LAN drop may not be active, or the network cable may be malfunctioning. Setting up the printer software Installing printer software A printer driver is software that Status is "Connected." Additional printer setup 47 Consult a system support person for a solution, and then print another network setup page. Printing a network...
User Guide
Page 48
...Options tab. 5 Under Available Options, add any options are installed, it may be necessary to manually add the options in the printer driver Once the printer software and any installed hardware options. 6 Click Apply. Using the World Wide Web 1 Go to make them available... 2000 a Click Start. Updating available options in the printer driver to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. b Click Control Panel. d...
...Options tab. 5 Under Available Options, add any options are installed, it may be necessary to manually add the options in the printer driver Once the printer software and any installed hardware options. 6 Click Apply. Using the World Wide Web 1 Go to make them available... 2000 a Click Start. Updating available options in the printer driver to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. b Click Control Panel. d...
User Guide
Page 49
... Advanced method, then you are not sure which channel to as an additional layer of security, then you will also require the auto setting. 4 Click Driver, and then add any installed hardware options, and then click Apply Changes.
... Advanced method, then you are not sure which channel to as an additional layer of security, then you will also require the auto setting. 4 Click Driver, and then add any installed hardware options, and then click Apply Changes.
User Guide
Page 55
... IPv6, or to configure printers using scripts, select Custom and follow the on-screen instructions. 9 Follow the on a different subnet than the printer. 4 Install the drivers and add the printer. In Windows XP and earlier a Click Start. Additional printer setup 55 b In the Start Search box, type D:\setup.exe, where D is...
... IPv6, or to configure printers using scripts, select Custom and follow the on-screen instructions. 9 Follow the on a different subnet than the printer. 4 Install the drivers and add the printer. In Windows XP and earlier a Click Start. Additional printer setup 55 b In the Start Search box, type D:\setup.exe, where D is...
User Guide
Page 59
... drive. i Click the + beside the printer model under SelectComponents. j Make sure the correctport is available under Select Components. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. In Windows XP and earlier 1 Click Start. 2 Click Run. 3 Type D:\setup.exe, where D is the letter of distance between...
... drive. i Click the + beside the printer model under SelectComponents. j Make sure the correctport is available under Select Components. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. In Windows XP and earlier 1 Click Start. 2 Click Run. 3 Type D:\setup.exe, where D is the letter of distance between...
User Guide
Page 60
... checked. Click Add Port to your computer (example: COM1). n Click Finish to complete the printer software installation. 3 Set the COM port parameters: After the printer driver is installed, you must match the serial parameters you set in the communications (COM) port assigned to the printer... driver. The serial parameters in the COM port must set the serial parameters to the same serial parameters in the Add a New Port window. Look for ...
... checked. Click Add Port to your computer (example: COM1). n Click Finish to complete the printer software installation. 3 Set the COM port parameters: After the printer driver is installed, you must match the serial parameters you set in the communications (COM) port assigned to the printer... driver. The serial parameters in the COM port must set the serial parameters to the same serial parameters in the Add a New Port window. Look for ...
User Guide
Page 113
... Web Server Instead of entering the entire phone number of a fax recipient on the printer control panel each fax number in use the PostScript printer driver for the shortcut, and then enter the fax number.
... Web Server Instead of entering the entire phone number of a fax recipient on the printer control panel each fax number in use the PostScript printer driver for the shortcut, and then enter the fax number.
User Guide
Page 132
... a jam. For more information, see the Card Stock & Label Guide available on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar... the label, of the perforations, or between die-cuts of the adhesive at www.lexmark.com/publications. Many of the envelopes. When printing on page 253. Print samples on... or releasing hazardous fumes. • Do not use labels with the special cartridge required for laser printers. Printing 132 Check with slick backing material. • Use full label sheets. The labels...
... a jam. For more information, see the Card Stock & Label Guide available on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar... the label, of the perforations, or between die-cuts of the adhesive at www.lexmark.com/publications. Many of the envelopes. When printing on page 253. Print samples on... or releasing hazardous fumes. • Do not use labels with the special cartridge required for laser printers. Printing 132 Check with slick backing material. • Use full label sheets. The labels...
User Guide
Page 199
... 1-9 Dial Prefix Dialing Prefix Rules Prefix Rule Automatic Redial 0-9 Redial Frequency 1-200 Behind a PABX Off On Enable ECM On Off Enable Fax Scans On Off Driver to fax On Off Allow Save as shortcuts in the printer Understanding printer menus 199 Specifies the type of times the printer tries to send... Specifies the number of content that will be scanned to be sent by the printer Lets you send faxes by scanning at the printer Allows driver to fax jobs to fax Notes: • Text is used when the document is a high-quality photograph or inkjet print. Lightens or darkens the output...
... 1-9 Dial Prefix Dialing Prefix Rules Prefix Rule Automatic Redial 0-9 Redial Frequency 1-200 Behind a PABX Off On Enable ECM On Off Enable Fax Scans On Off Driver to fax On Off Allow Save as shortcuts in the printer Understanding printer menus 199 Specifies the type of times the printer tries to send... Specifies the number of content that will be scanned to be sent by the printer Lets you send faxes by scanning at the printer Allows driver to fax jobs to fax Notes: • Text is used when the document is a high-quality photograph or inkjet print. Lightens or darkens the output...
User Guide
Page 222
... darkens the printed output Notes: • 8 is the factory default setting. Menu item N-up (pages-sides) Note: None is the factory default setting. The printer driver default is the factory default setting. Description Specifies the printed output resolution Note: 600 dpi is 1200 IQ. Print jobs are not stapled. • Envelopes...
... darkens the printed output Notes: • 8 is the factory default setting. Menu item N-up (pages-sides) Note: None is the factory default setting. The printer driver default is the factory default setting. Description Specifies the printed output resolution Note: 600 dpi is 1200 IQ. Print jobs are not stapled. • Envelopes...
User Guide
Page 263
... to print in Adobe Acrobat. 2 Click the printer icon. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. If Ready does not appear, then turn the printer on . Once you want to the printer and the host computer, ...print server, option, or other network device. • All options are properly installed. • The printer driver settings are basic printer problems, or ...
... to print in Adobe Acrobat. 2 Click the printer icon. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. If Ready does not appear, then turn the printer on . Once you want to the printer and the host computer, ...print server, option, or other network device. • All options are properly installed. • The printer driver settings are basic printer problems, or ...
User Guide
Page 275
... 4800 9600 14400 33600 6 Click Submit. Try one or more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to see if the option is installed These are possible solutions. 5 In the Max Speed box, click on one of the following : MAKE... more information, see "Updating available options in the Installed Options list. If the option is not listed, then reinstall it is listed in the printer driver" on .
... 4800 9600 14400 33600 6 Click Submit. Try one or more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to see if the option is installed These are possible solutions. 5 In the Max Speed box, click on one of the following : MAKE... more information, see "Updating available options in the Installed Options list. If the option is not listed, then reinstall it is listed in the printer driver" on .
User Guide
Page 310
... Insert staple cartridge 233 Insert Tray 233 Install bin 234 Install envelope feeder 234 Install tray 234 installation wireless network 50, 51 installing options in driver 48 printer software 47 Index 310 installing printer software adding options 48 Internal Solutions Port installing 33 troubleshooting 277 Internal Solutions Port, network changing port...
... Insert staple cartridge 233 Insert Tray 233 Install bin 234 Install envelope feeder 234 Install tray 234 installation wireless network 50, 51 installing options in driver 48 printer software 47 Index 310 installing printer software adding options 48 Internal Solutions Port installing 33 troubleshooting 277 Internal Solutions Port, network changing port...