Clearing Jams Guide
Page 2
... not exiting the printer: 1 Pull down the top rear door. 4 Lift and pull the print cartridge out of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close...
... not exiting the printer: 1 Pull down the top rear door. 4 Lift and pull the print cartridge out of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close...
Troubleshooting Guide
Page 3
THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean ... upper left corner. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is satisfactory. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: • For Windows users...
THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean ... upper left corner. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is satisfactory. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: • For Windows users...
Troubleshooting Guide
Page 5
... of times you want to Answer box, enter the number of times the phone line rings before the printer answers. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Try one of the following : RE-SEND THE DOCUMENT Ask the person who ... Waiting. MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to the telephone line. If you experience faded print, replace the cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears or when you have been a problem with modems, or telephone line splitters. MAKE SURE THE FAX TRANSMISSION...
... of times you want to Answer box, enter the number of times the phone line rings before the printer answers. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Try one of the following : RE-SEND THE DOCUMENT Ask the person who ... Waiting. MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to the telephone line. If you experience faded print, replace the cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears or when you have been a problem with modems, or telephone line splitters. MAKE SURE THE FAX TRANSMISSION...
Troubleshooting Guide
Page 8
...specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change...dialog. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Clipped images These are possible solutions. CHECK THE PAPER ...
...specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change...dialog. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Clipped images These are possible solutions. CHECK THE PAPER ...
Troubleshooting Guide
Page 9
... users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Print irregularities These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Paper curl These are possible solutions. THE...
... users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Print irregularities These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Paper curl These are possible solutions. THE...
Troubleshooting Guide
Page 10
... the type from Print Properties. • For Macintosh users, specify the type from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it . Solid black or white streaks These are possible solutions. Try one or more of the following : CHECK THE DARKNESS,... BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too dark These are possible solutions. THE ...
... the type from Print Properties. • For Macintosh users, specify the type from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it . Solid black or white streaks These are possible solutions. Try one or more of the following : CHECK THE DARKNESS,... BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too dark These are possible solutions. THE ...
Troubleshooting Guide
Page 11
...8226; For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. Toner rubs off These are possible solutions. CHECK THE PAPER Avoid textured paper with a new one or more of the following: CHECK THE PAPER TYPE ...from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge. CAUTION-HOT...
...8226; For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. Toner rubs off These are possible solutions. CHECK THE PAPER Avoid textured paper with a new one or more of the following: CHECK THE PAPER TYPE ...from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge. CAUTION-HOT...
Troubleshooting Guide
Page 12
...more of the following : CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Try one or more of the printer. or Canada, call Customer Support, describe the problem you call (1-800-539...-6275). THERE IS TONER IN THE PAPER PATH Contact Customer Support. In the U.S. Embedded Web Server does not open These are experiencing,...
...more of the following : CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Try one or more of the printer. or Canada, call Customer Support, describe the problem you call (1-800-539...-6275). THERE IS TONER IN THE PAPER PATH Contact Customer Support. In the U.S. Embedded Web Server does not open These are experiencing,...
Help Menu Pages
Page 15
The line that best matches the defects on one of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect.
The line that best matches the defects on one of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect.
Help Menu Pages
Page 16
... print cartridge: 1 Remove the print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Note: Shake your new print cartridge gently before installing it is best to have the new... procedure multiple times until the print remains faded, and then replace the cartridge. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print Cartridge X651A11A X651H11A X651A21A X651H21A Extra High ...
... print cartridge: 1 Remove the print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Note: Shake your new print cartridge gently before installing it is best to have the new... procedure multiple times until the print remains faded, and then replace the cartridge. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print Cartridge X651A11A X651H11A X651A21A X651H21A Extra High ...
Technical Reference
Page 56
... Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 32030 Too Many Bins Attached 58 Too many bins attached Intervention Required - 32030 Too ... Close Door, or Insert Cartridge Intervention Required - 40021 Close Cover X X Printer Cover Open Intervention Required - 40021 Close Cover X X Close Toner Box Cover Intervention Required - 40021 Close Deflector G X X Close Deflector G Intervention Required - 40021 Invalid Refill 30 Invalid Refill Change Cartridge *...
... Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 32030 Too Many Bins Attached 58 Too many bins attached Intervention Required - 32030 Too ... Close Door, or Insert Cartridge Intervention Required - 40021 Close Cover X X Printer Cover Open Intervention Required - 40021 Close Cover X X Close Toner Box Cover Intervention Required - 40021 Close Deflector G X X Close Deflector G Intervention Required - 40021 Invalid Refill 30 Invalid Refill Change Cartridge *...
Technical Reference
Page 60
... Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40030 58 Too Many Bins X X Too Many Bins Attached Attached Intervention Required - 40030 Too ... 40037 87 PerfectFinish X X PerfectFinish Empty Empty Intervention Required - 40038 88 Toner Low X X Toner Low Intervention Required - 40038 88 Yellow Toner X X Toner Low Low 88 Magenta Toner Low 88 Cyan Toner Low 88 Black Toner Low 88 Color Print X X Cartridge Low 88 Black Print Cartridge Low...
... Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40030 58 Too Many Bins X X Too Many Bins Attached Attached Intervention Required - 40030 Too ... 40037 87 PerfectFinish X X PerfectFinish Empty Empty Intervention Required - 40038 88 Toner Low X X Toner Low Intervention Required - 40038 88 Yellow Toner X X Toner Low Low 88 Magenta Toner Low 88 Cyan Toner Low 88 Black Toner Low 88 Color Print X X Cartridge Low 88 Black Print Cartridge Low...
Technical Reference
Page 61
... supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40038 84 Black Photo X X 84 Black Photo Dev Life Dev Life Warning Warning Intervention... PC Kit To X X Replace PC Kit To Continue Continue Intervention Required - 40038 Replace Toner X X Replace Toner Cartridge Cartridge Intervention Required - 40038 Replace Toner To X X Replace Toner Cartridge Continue To Continue Intervention Required - 40038 Replace Oil X X Replace Oil Coating Roll ...
... supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40038 84 Black Photo X X 84 Black Photo Dev Life Dev Life Warning Warning Intervention... PC Kit To X X Replace PC Kit To Continue Continue Intervention Required - 40038 Replace Toner X X Replace Toner Cartridge Cartridge Intervention Required - 40038 Replace Toner To X X Replace Toner Cartridge Continue To Continue Intervention Required - 40038 Replace Oil X X Replace Oil Coating Roll ...
Card Stock & Label Guide
Page 10
... of the print material. Tenting may increase skew, cause double-sheet feeding, or smear the toner on the corners of the print material, ties are not recommended. Die-cutting is present. If...Perforations closer to the edge may increase the number of 15.5-32°C (60 to 90°F) with laser printers that heat the ink to ensure adequate fusing. Ties cannot, however, be abrasion resistant to create shapes...and damage the fuser assembly. Prior to 80%. Lexmark printers are printing over . Check with your form has perforations, the perforation line should be receptive...
... of the print material. Tenting may increase skew, cause double-sheet feeding, or smear the toner on the corners of the print material, ties are not recommended. Die-cutting is present. If...Perforations closer to the edge may increase the number of 15.5-32°C (60 to 90°F) with laser printers that heat the ink to ensure adequate fusing. Ties cannot, however, be abrasion resistant to create shapes...and damage the fuser assembly. Prior to 80%. Lexmark printers are printing over . Check with your form has perforations, the perforation line should be receptive...
Card Stock & Label Guide
Page 11
...your printer, locate your forms require landscape orientation, be aware that could cause nesting and tenting should fall outside of Lexmark specifications • use of non-Lexmark supplies (such as specified (if applicable) • use of printing media outside the pick roller area on the ...25 in inks or other materials, due to their conductivity and their ability to use of non-Lexmark product or component Pick roller technology Some printers have installed a maintenance kit as toner cartridges and/or inkjet cartridges) • use micro-perfs to nesting and double-sheet feeds,...
...your printer, locate your forms require landscape orientation, be aware that could cause nesting and tenting should fall outside of Lexmark specifications • use of non-Lexmark supplies (such as specified (if applicable) • use of printing media outside the pick roller area on the ...25 in inks or other materials, due to their conductivity and their ability to use of non-Lexmark product or component Pick roller technology Some printers have installed a maintenance kit as toner cartridges and/or inkjet cartridges) • use micro-perfs to nesting and double-sheet feeds,...
Card Stock & Label Guide
Page 14
Change the Paper Type to remove any toner that may have accumulated. Use a lighter weight stock. (The material being used should be lighter ...wait approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. Make sure the Paper Type setting is blurred or out of paper to remove any... toner that may have accumulated. Toner rubs off the page. General information 14 Solutions to printing problems Problem Solution Print on heavy ...
Change the Paper Type to remove any toner that may have accumulated. Use a lighter weight stock. (The material being used should be lighter ...wait approximately five seconds, and then print five more sheets of paper to remove any toner that may have accumulated. Make sure the Paper Type setting is blurred or out of paper to remove any... toner that may have accumulated. Toner rubs off the page. General information 14 Solutions to printing problems Problem Solution Print on heavy ...
Card Stock & Label Guide
Page 15
...the supported paper type information. The reason the cover stock is heavier is heavier than the cover stock (80 lb Bristol). Also, when using a laser printer, toner is a rigid, stiff material that can preprinting, perforation, creasing, and other features common to forms. For example, preprinting introduces semi-liquid, volatile ... onto the paper through an electrical charge. Use the following sections describe some of the basic characteristics of the print material in laser printing. If you test samples of card stock. You can cause paper jams and double-sheet feeds.
...the supported paper type information. The reason the cover stock is heavier is heavier than the cover stock (80 lb Bristol). Also, when using a laser printer, toner is a rigid, stiff material that can preprinting, perforation, creasing, and other features common to forms. For example, preprinting introduces semi-liquid, volatile ... onto the paper through an electrical charge. Use the following sections describe some of the basic characteristics of the print material in laser printing. If you test samples of card stock. You can cause paper jams and double-sheet feeds.
Card Stock & Label Guide
Page 17
...for more information about the recommended grain direction for stock lighter than 300 Sheffield could result in "Printer specifications" on card stock significantly affect toner adhesion (fuse grade), print quality, and feed reliability. if the paper is recommended for card stock you use with your printer. We ...not recommend glossy coatings and slick surfaces or surfaces that mimic laid finishes (glossy paper, not glossy card stock, is too rough, the toner does not fuse to be between 100 and 400 Sheffield points (150-250 is optimal). If the paper is acceptable for the best printing...
...for more information about the recommended grain direction for stock lighter than 300 Sheffield could result in "Printer specifications" on card stock significantly affect toner adhesion (fuse grade), print quality, and feed reliability. if the paper is recommended for card stock you use with your printer. We ...not recommend glossy coatings and slick surfaces or surfaces that mimic laid finishes (glossy paper, not glossy card stock, is too rough, the toner does not fuse to be between 100 and 400 Sheffield points (150-250 is optimal). If the paper is acceptable for the best printing...
Card Stock & Label Guide
Page 19
Do not feed labels through the printer more information about labels and laser printer characteristics to ensure you extensively test the labels with areas exposed by laser printers create a particularly difficult environment for printing labels. For more than once. Labels Labels (also called pressure.... Partial sheets (with your printer model and the number of labels, they can potentially produce vapors which in turn affects toner adhesion and print quality and causes problems such as labels peeling off or delaminating, make sure you use is knowledgeable about ...
Do not feed labels through the printer more information about labels and laser printer characteristics to ensure you extensively test the labels with areas exposed by laser printers create a particularly difficult environment for printing labels. For more than once. Labels Labels (also called pressure.... Partial sheets (with your printer model and the number of labels, they can potentially produce vapors which in turn affects toner adhesion and print quality and causes problems such as labels peeling off or delaminating, make sure you use is knowledgeable about ...
Card Stock & Label Guide
Page 22
... the face material to feed and increase toner buildup in the printer. Tissue-backed or plain bond liners reduce toner contamination inside the printer and improve feed performance...manufacturing. Printers using a corner buckler Printers using an auto compensator • 4019, 4029, 4039, 4049 • Lexmark E220, E320, E321, E322, E323, T420, W820, X422 • Optra 12L, 12R, Lxi, Lx, Rx... used in appearance. We do not recommend using supercalendered liners designed for high-speed laser printers (50 or more difficult for pressure-sensitive paper products, such as they feed...
... the face material to feed and increase toner buildup in the printer. Tissue-backed or plain bond liners reduce toner contamination inside the printer and improve feed performance...manufacturing. Printers using a corner buckler Printers using an auto compensator • 4019, 4029, 4039, 4049 • Lexmark E220, E320, E321, E322, E323, T420, W820, X422 • Optra 12L, 12R, Lxi, Lx, Rx... used in appearance. We do not recommend using supercalendered liners designed for high-speed laser printers (50 or more difficult for pressure-sensitive paper products, such as they feed...