Service Manual
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... 2-11 Paper tray symptoms 2-12 Duplex option symptoms 2-12 Envelope feeder symptoms 2-12 Messages and error codes 2-13 Service error codes 2-13 Sub error codes for 8xx, 9xx, and 2xx error codes 2-13 User status displays 2-38 ...service check 2-125 Duplex option service check 2-127 Envelope feeder service check 2-129 Flatbed size sensor service check 2-131 Fuser service checks 2-132 920.xx-Cold fuser service check 2-132 922.xx-Cold fuser check 2-134 923.xx-Hot fuser service check 2-135 924.xx-Hot fuser service check 2-136 925.xx-Hot fuser service check 2-137 iv Service Manual
... 2-11 Paper tray symptoms 2-12 Duplex option symptoms 2-12 Envelope feeder symptoms 2-12 Messages and error codes 2-13 Service error codes 2-13 Sub error codes for 8xx, 9xx, and 2xx error codes 2-13 User status displays 2-38 ...service check 2-125 Duplex option service check 2-127 Envelope feeder service check 2-129 Flatbed size sensor service check 2-131 Fuser service checks 2-132 920.xx-Cold fuser service check 2-132 922.xx-Cold fuser check 2-134 923.xx-Hot fuser service check 2-135 924.xx-Hot fuser service check 2-136 925.xx-Hot fuser service check 2-137 iv Service Manual
Service Manual
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... Gap Adjust 3-21 EVENT LOG 3-21 Display Log 3-21 Print Log 3-22 Clear Log 3-22 SCANNER TESTS 3-23 ASIC Test 3-23 Feed Test 3-23 Scanner Manual Registration 3-23 Sensor Tests 3-23 Configuration menu (CONFIG MENU 3-24 Entering Configuration Menu 3-24 Available menus 3-24 Maintenance Page Count 3-25 Reset Maintenance Counter 3-25... Prompts 3-31 Envelope Prompts 3-32 Jobs On Disk 3-32 Disk Encryption 3-32 Wipe Disk 3-33 Font Sharpening 3-34 Require Standby 3-34 LES Applications 3-34 vi Service Manual
... Gap Adjust 3-21 EVENT LOG 3-21 Display Log 3-21 Print Log 3-22 Clear Log 3-22 SCANNER TESTS 3-23 ASIC Test 3-23 Feed Test 3-23 Scanner Manual Registration 3-23 Sensor Tests 3-23 Configuration menu (CONFIG MENU 3-24 Entering Configuration Menu 3-24 Available menus 3-24 Maintenance Page Count 3-25 Reset Maintenance Counter 3-25... Prompts 3-31 Envelope Prompts 3-32 Jobs On Disk 3-32 Disk Encryption 3-32 Wipe Disk 3-33 Font Sharpening 3-34 Require Standby 3-34 LES Applications 3-34 vi Service Manual
Service Manual
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... removal 4-61 Operator panel right cover assembly removal 4-64 Touchscreen bezel removal 4-66 LCD touchscreen removal-models X644e and X646e 4-67 LCD touchscreen removal-model X642e 4-69 Multipurpose feeder/lower front cover assembly removal 4-71 Left cover handle holder removal 4-72 Right cover handle holder removal 4-72 Left and right frame... 4-113 Modem removal 4-115 MPF arm assembly removal 4-116 MPF lower paper deflector 4-117 MPF pick tire removal 4-118 MPF solenoid assembly removal 4-119 viii Service Manual
... removal 4-61 Operator panel right cover assembly removal 4-64 Touchscreen bezel removal 4-66 LCD touchscreen removal-models X644e and X646e 4-67 LCD touchscreen removal-model X642e 4-69 Multipurpose feeder/lower front cover assembly removal 4-71 Left cover handle holder removal 4-72 Right cover handle holder removal 4-72 Left and right frame... 4-113 Modem removal 4-115 MPF arm assembly removal 4-116 MPF lower paper deflector 4-117 MPF pick tire removal 4-118 MPF solenoid assembly removal 4-119 viii Service Manual
Service Manual
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... 25: Cabling diagram 2 7-44 Assembly 26: Cabling diagram 3 7-45 Assembly 27: Cabling diagram 4-model X642e 7-46 Assembly 28: Cabling diagram 4-models X644e/X646e 7-48 Assembly 29: Cabling diagram 5 7-50 Assembly 30: Cabling diagram 6-model... diagram 6-models X644e/X646e 7-54 Assembly 32: Cabling diagram 7 7-56 Assembly 33: Cabling diagram 8-model X642e 7-57 Assembly 34: Cabling diagram 8-models X644e/X646e 7-58 Assembly 35: Optional 250-sheet paper drawer ... 7-69 Assembly 44: High-capacity feeder 4 7-70 Assembly 45: Options 7-71 Index I-1 Part number index I-9 x Service Manual
... 25: Cabling diagram 2 7-44 Assembly 26: Cabling diagram 3 7-45 Assembly 27: Cabling diagram 4-model X642e 7-46 Assembly 28: Cabling diagram 4-models X644e/X646e 7-48 Assembly 29: Cabling diagram 5 7-50 Assembly 30: Cabling diagram 6-model... diagram 6-models X644e/X646e 7-54 Assembly 32: Cabling diagram 7 7-56 Assembly 33: Cabling diagram 8-model X642e 7-57 Assembly 34: Cabling diagram 8-models X644e/X646e 7-58 Assembly 35: Optional 250-sheet paper drawer ... 7-69 Assembly 44: High-capacity feeder 4 7-70 Assembly 45: Options 7-71 Index I-1 Part number index I-9 x Service Manual
Service Manual
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...of the printer and the maintenance approach used to prevent problems. 7. Warning: A warning identifies something that might cause a servicer harm. General information contains a general description of printer problems. 4. Special tools and test equipment, as well as general environmental...are discussed. 2. Repair information provides instructions for individual FRUs. CAUTION This type of caution indicates a tipping hazard. -xx Service Manual CAUTION This type of caution indicates a hot surface. CAUTION This type of caution indicates there is divided into the following chapters...
...of the printer and the maintenance approach used to prevent problems. 7. Warning: A warning identifies something that might cause a servicer harm. General information contains a general description of printer problems. 4. Special tools and test equipment, as well as general environmental...are discussed. 2. Repair information provides instructions for individual FRUs. CAUTION This type of caution indicates a tipping hazard. -xx Service Manual CAUTION This type of caution indicates a hot surface. CAUTION This type of caution indicates there is divided into the following chapters...
Service Manual
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...printer base if you are also available. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters. 1-2 Service Manual Model X644e or X646e MFP Standard Model X644e or X646e MFP With duplex ...and drawer Scanner Standard output bin Control panel Multipurpose feeder Tray 1 (integrated tray or standard tray) Tray 1 (integrated tray or standard tray) Duplex unit Tray 2 (500 sheets) Model X642e MFP Standard Model X642e...
...printer base if you are also available. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters. 1-2 Service Manual Model X644e or X646e MFP Standard Model X644e or X646e MFP With duplex ...and drawer Scanner Standard output bin Control panel Multipurpose feeder Tray 1 (integrated tray or standard tray) Tray 1 (integrated tray or standard tray) Duplex unit Tray 2 (500 sheets) Model X642e MFP Standard Model X642e...
Service Manual
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...; PostScript 3 emulation • PCL 6 emulation • PPDS migration tool • PDF v1.5 emulation 1-4 Service Manual 7002-xxx Specifications General MFP specifications Scanner Scanner type Scanner technology Light sources Max optical resolution Scan area (flatbed) Scanner ADF ADF type Lexmark X642e Lexmark X644e/X646e Color flatbed scanner with ADF Charge coupled device (CCD) Two Cold Cathode...
...; PostScript 3 emulation • PCL 6 emulation • PPDS migration tool • PDF v1.5 emulation 1-4 Service Manual 7002-xxx Specifications General MFP specifications Scanner Scanner type Scanner technology Light sources Max optical resolution Scan area (flatbed) Scanner ADF ADF type Lexmark X642e Lexmark X644e/X646e Color flatbed scanner with ADF Charge coupled device (CCD) Two Cold Cathode...
Service Manual
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7002-xxx Dimensions Description Printer Lexmark X642e Lexmark X644e Lexmark X646e Lexmark X646e (with duplex and 500-sheet option) Options Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Envelope option (closed position) ... (14.1 kg) 4 lb (1.8 kg) 4 lb (1.8 kg) 64 lb (29.0 kg) 45 lb (20.4 kg) 64 lb (28.1 kg) 25 lb (11.3 kg) 17.1 lb. (7.8 kg) 1-6 Service Manual
7002-xxx Dimensions Description Printer Lexmark X642e Lexmark X644e Lexmark X646e Lexmark X646e (with duplex and 500-sheet option) Options Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Envelope option (closed position) ... (14.1 kg) 4 lb (1.8 kg) 4 lb (1.8 kg) 64 lb (29.0 kg) 45 lb (20.4 kg) 64 lb (28.1 kg) 25 lb (11.3 kg) 17.1 lb. (7.8 kg) 1-6 Service Manual
Service Manual
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... and conform with ISO 9296. Relative humidity: 5% to 104° F) - Altitude: equivalent to 10,300 meters (0 to 110° F) - Declared sound power level (Bels) (LpAm) 7.0 7.2 6.8 4.5 1-8 Service Manual 7002-xxx Environment Printer temperature and humidity • Operating - Temperature: -40° to 43° C (-40° to 34,000 feet) • Storage environment (unpacked...
... and conform with ISO 9296. Relative humidity: 5% to 104° F) - Altitude: equivalent to 10,300 meters (0 to 110° F) - Declared sound power level (Bels) (LpAm) 7.0 7.2 6.8 4.5 1-8 Service Manual 7002-xxx Environment Printer temperature and humidity • Operating - Temperature: -40° to 43° C (-40° to 34,000 feet) • Storage environment (unpacked...
Service Manual
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....9 x 355.6 mm (8.5 x 14 in . to 215.9 x 355.6 mm ✓ (3 x 5 in the Paper Size menu until Tray Size Sensing is specified by the software application. 1-10 Service Manual 250-sheet tray 500-sheet tray 250 UAT 400 UAT Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin...
....9 x 355.6 mm (8.5 x 14 in . to 215.9 x 355.6 mm ✓ (3 x 5 in the Paper Size menu until Tray Size Sensing is specified by the software application. 1-10 Service Manual 250-sheet tray 500-sheet tray 250 UAT 400 UAT Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin...
Service Manual
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... Note: 28 lb envelopes are limited to 25% cotton content. 1 Grain short is available at the Lexmark Web site (www.lexmark.com); search for papers over 135 g/m2. 2 Includes envelopes fed from the multipurpose feeder only. 3...label applications on the MFP requires a special label fuser cleaner. 5 Information on whether your vinyl label converter has passed Lexmark criteria is preferred for "converter list." maximum4 Paper 180 g/m2 (48 lb bond) Dual-web paper 180 g/m2... Envelope feeder Labels- You can also check the Lexmark Automated Fax system (LEXFAXSM). 1-12 Service Manual
... Note: 28 lb envelopes are limited to 25% cotton content. 1 Grain short is available at the Lexmark Web site (www.lexmark.com); search for papers over 135 g/m2. 2 Includes envelopes fed from the multipurpose feeder only. 3...label applications on the MFP requires a special label fuser cleaner. 5 Information on whether your vinyl label converter has passed Lexmark criteria is preferred for "converter list." maximum4 Paper 180 g/m2 (48 lb bond) Dual-web paper 180 g/m2... Envelope feeder Labels- You can also check the Lexmark Automated Fax system (LEXFAXSM). 1-12 Service Manual
Service Manual
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... on transparencies designed for use in the sealed or closed position. - Fingerprints on the transparency used. Try a sample of envelope at www.lexmark.com. Have an interlocking design. - Have postage stamps attached. - Use only transparencies that are able to minimize jams, do not use ...choice in the envelope feeder. • A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes. 1-14 Service Manual Have rough, cockle, or laid finishes. • Use envelopes that heat transparencies to 230°C (446°F). Are stuck together or damaged ...
... on transparencies designed for use in the sealed or closed position. - Fingerprints on the transparency used. Try a sample of envelope at www.lexmark.com. Have an interlocking design. - Have postage stamps attached. - Use only transparencies that are able to minimize jams, do not use ...choice in the envelope feeder. • A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes. 1-14 Service Manual Have rough, cockle, or laid finishes. • Use envelopes that heat transparencies to 230°C (446°F). Are stuck together or damaged ...
Service Manual
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... curl. • Do not place anything on top of paper packages. • Store paper in the Paper menu to your simplex or duplex needs. 1-16 Service Manual After printing approximately 10,000 pages of any card stock you avoid jams: • Use only recommended print media. • Do not overload the print...
... curl. • Do not place anything on top of paper packages. • Store paper in the Paper menu to your simplex or duplex needs. 1-16 Service Manual After printing approximately 10,000 pages of any card stock you avoid jams: • Use only recommended print media. • Do not overload the print...
Service Manual
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...Gigabyte High-Capacity Input Tray High Voltage Power Supply Internal Tray Card Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode Lexmark Embedded Solution (applications) Low Voltage Power Supply Motor Driver Control Multifunction Printer Multipurpose Feeder Nonvolatile Random Access Memory Optical Sensor Photoconductor Personal Identification Number... Control Card Synchronous Dynamic Random Access Memory Single Inline Memory Module Universally Adjustable Tray Universal Serial Bus Volts alternating current Volts direct current 1-18 Service Manual
...Gigabyte High-Capacity Input Tray High Voltage Power Supply Internal Tray Card Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode Lexmark Embedded Solution (applications) Low Voltage Power Supply Motor Driver Control Multifunction Printer Multipurpose Feeder Nonvolatile Random Access Memory Optical Sensor Photoconductor Personal Identification Number... Control Card Synchronous Dynamic Random Access Memory Single Inline Memory Module Universally Adjustable Tray Universal Serial Bus Volts alternating current Volts direct current 1-18 Service Manual
Service Manual
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... panel. Settings changed from the MFP operator panel, MarkVision Professional, or the Web pages makes that setting the user default. MFP operator panels Model X642e Models X644e/X646e 2-2 Service Manual Changes made to print, fax, copy, and e-mail settings from an application override changes made from the application or print driver apply only...
... panel. Settings changed from the MFP operator panel, MarkVision Professional, or the Web pages makes that setting the user default. MFP operator panels Model X642e Models X644e/X646e 2-2 Service Manual Changes made to print, fax, copy, and e-mail settings from an application override changes made from the application or print driver apply only...
Service Manual
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... shows the following basic screen which adjusts the contrast on the LCD. Contrast icon Identifies the location of the MFP near (only on model X642e) this icon to messages. Buttons and touchscreen icon buttons Buttons and touchscreen icon buttons (refer to Menus & Messages for comprehensive list) Models ...screen, or to respond to locate the contrast wheel which is turned on model X642e) Menu Accesses the menus. If the home screen is used to scan a document to access the Copy menus, too. 2-4 Service Manual These menus are only available when the MFP is in a USB flash memory ...
... shows the following basic screen which adjusts the contrast on the LCD. Contrast icon Identifies the location of the MFP near (only on model X642e) this icon to messages. Buttons and touchscreen icon buttons Buttons and touchscreen icon buttons (refer to Menus & Messages for comprehensive list) Models ...screen, or to respond to locate the contrast wheel which is turned on model X642e) Menu Accesses the menus. If the home screen is used to scan a document to access the Copy menus, too. 2-4 Service Manual These menus are only available when the MFP is in a USB flash memory ...
Service Manual
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... print jobs • Profile names • Bookmark container or job names • USB container or job names for comprehensive list) (continued) Models X644e, X646e Model X642e Button name Search Held Jobs Held Jobs Function To search on the operator panel. The home screen returns with the Continue button. The operator panel... panel which locks both the operator panel buttons and the touchscreen buttons. appears. Touch Continue. appears. A pop-up screen appears with the Unlock Device button. 2-6 Service Manual
... print jobs • Profile names • Bookmark container or job names • USB container or job names for comprehensive list) (continued) Models X644e, X646e Model X642e Button name Search Held Jobs Held Jobs Function To search on the operator panel. The home screen returns with the Continue button. The operator panel... panel which locks both the operator panel buttons and the touchscreen buttons. appears. Touch Continue. appears. A pop-up screen appears with the Unlock Device button. 2-6 Service Manual
Service Manual
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..., the original screen appears. Continue Continue Custom Custom Touch Continue after a menu item or value on a screen is selected and more information. 2-8 Service Manual Touch to cancel out of a screen and return to the next item in a list, such as a list of the listed item, the up...showing values. 7002-xxx Buttons and touchscreen icon buttons (refer to Menus & Messages for comprehensive list) (continued) Models X644e, X646e Model X642e Button name Function Up arrow Touch the up arrow to move up to the previous screen. Once Continue is Letter. Home Touch the Home ...
..., the original screen appears. Continue Continue Custom Custom Touch Continue after a menu item or value on a screen is selected and more information. 2-8 Service Manual Touch to cancel out of a screen and return to the next item in a list, such as a list of the listed item, the up...showing values. 7002-xxx Buttons and touchscreen icon buttons (refer to Menus & Messages for comprehensive list) (continued) Models X644e, X646e Model X642e Button name Function Up arrow Touch the up arrow to move up to the previous screen. Once Continue is Letter. Home Touch the Home ...
Service Manual
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... "Print quality-residual image" on (print quality) page 2-164. 2-10 Service Manual Go to "Print quality-toner on backside of redrive assembly- Touchscreen all black page" on page 2-127. Go to operate. Go to "Operator panel Help and Home buttons service check-model X642e" on page 2-156. 500-sheet paper tray Paper jams at...
... "Print quality-residual image" on (print quality) page 2-164. 2-10 Service Manual Go to "Print quality-toner on backside of redrive assembly- Touchscreen all black page" on page 2-127. Go to operate. Go to "Operator panel Help and Home buttons service check-model X642e" on page 2-156. 500-sheet paper tray Paper jams at...
Service Manual
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... Tray. Go to the next higher mounted option. Go to "Envelope feeder service check" on page 2-127. Go to "Duplex option service check" on page 2-129. 2-12 Service Manual Go to "Envelope feeder service check" on page 2-129. Envelopes do not feed from the lower attached ...Paper Tray option to "Input tray(s) service check" on page 2-147. 7002-xxx Paper ...
... Tray. Go to the next higher mounted option. Go to "Envelope feeder service check" on page 2-127. Go to "Duplex option service check" on page 2-129. 2-12 Service Manual Go to "Envelope feeder service check" on page 2-129. Envelopes do not feed from the lower attached ...Paper Tray option to "Input tray(s) service check" on page 2-147. 7002-xxx Paper ...