Troubleshooting Guide
Page 1
... checked each of these possibilities, turn the printer off and call for information. The printer has insufficient memory • Print the job. (Only part of the job may print.) • Delete the job. • Free up properly or is not connected properly Verify that you are running..., wait about 10 seconds, and turn the printer off and back on . Job takes longer than expected to search for network printing. Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is available on KnowledgeBase to print The job is too complex Reduce the complexity of ...
... checked each of these possibilities, turn the printer off and call for information. The printer has insufficient memory • Print the job. (Only part of the job may print.) • Delete the job. • Free up properly or is not connected properly Verify that you are running..., wait about 10 seconds, and turn the printer off and back on . Job takes longer than expected to search for network printing. Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is available on KnowledgeBase to print The job is too complex Reduce the complexity of ...
Troubleshooting Guide
Page 2
...; Make sure the Paper Size setting is in Hex Trace mode. Flash Make sure flash memory is listed in the Installed Options list. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Internal print server • Make sure the internal print server (also called an internal...
...; Make sure the Paper Size setting is in Hex Trace mode. Flash Make sure flash memory is listed in the Installed Options list. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Internal print server • Make sure the internal print server (also called an internal...
Troubleshooting Guide
Page 5
... type settings match. • Verify you are using preprinted forms, make sure the ink can withstand temperatures of 230°C (446°F). Reinstall the cartridge. Part or all of the page is printed in black • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in...
... type settings match. • Verify you are using preprinted forms, make sure the ink can withstand temperatures of 230°C (446°F). Reinstall the cartridge. Part or all of the page is printed in black • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in...
User's Guide
Page 2
...., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. CAUTION: Do not use of Lexmark International, Inc. Some states do not imply that is not intended to avoid the possibility of some parts may be made to compatibility are inconsistent with other than those described in all external connections (such...
...., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. CAUTION: Do not use of Lexmark International, Inc. Some states do not imply that is not intended to avoid the possibility of some parts may be made to compatibility are inconsistent with other than those described in all external connections (such...
User's Guide
Page 3
Mercury statement This product contains mercury in the lamp ( CAUTION: To reduce the risk of a hot surface or component. This symbol indicates the presence of injury from a hot component, allow the surface to cool before touching.
Mercury statement This product contains mercury in the lamp ( CAUTION: To reduce the risk of a hot surface or component. This symbol indicates the presence of injury from a hot component, allow the surface to cool before touching.
User's Guide
Page 16
.... Within the Copy menu, which is deleted, another press of a number entered manually. The default value of 1 appears if the entire number is used as part of the cursor. If the entry is in the Copy Count. See the "Home screen and Home screen buttons" on the control panel during this...
.... Within the Copy menu, which is deleted, another press of a number entered manually. The default value of 1 appears if the entire number is used as part of the cursor. If the entry is in the Copy Count. See the "Home screen and Home screen buttons" on the control panel during this...
User's Guide
Page 41
Adjust the paper guides when using the ADF. 2 Touch E-mail. 3 Touch Search Address Book. 4 Enter the name or part of the name you are searching for, and then touch Search. 5 Touch the name that you want to add to the To: field. Using the ...
Adjust the paper guides when using the ADF. 2 Touch E-mail. 3 Touch Search Address Book. 4 Enter the name or part of the name you are searching for, and then touch Search. 5 Touch the name that you want to add to the To: field. Using the ...
User's Guide
Page 51
... in the automatic document feeder facing up, short-edge first. 2 Touch Fax. 3 Touch Search Address Book. 4 Using the touch screen keyboard, enter the name or part of the name of the person for whom you the flexibility of faxing documents directly from software applications. 1 From your software application, click File Æ...
... in the automatic document feeder facing up, short-edge first. 2 Touch Fax. 3 Touch Search Address Book. 4 Using the touch screen keyboard, enter the name or part of the name of the person for whom you the flexibility of faxing documents directly from software applications. 1 From your software application, click File Æ...
User's Guide
Page 61
... address book 1 Place the original document in the automatic document feeder facing up , short-edge first. 2 Touch FTP. 3 Touch Search Address Book. 4 Enter name or part of the name you are prompted to select another number. 6 Click Add. 7 Go to the MFP, and load the original document in the automatic document...
... address book 1 Place the original document in the automatic document feeder facing up , short-edge first. 2 Touch FTP. 3 Touch Search Address Book. 4 Enter name or part of the name you are prompted to select another number. 6 Click Add. 7 Go to the MFP, and load the original document in the automatic document...
User's Guide
Page 102
...papers, carbonless copy paper (CCP), or no carbon required (NCR) paper (see the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com for the ADF Your automatic document feeder is designed to successfully print on these forms. • Coated papers (erasable bond), ...staple • Paper with ink that is too large or too small • Items other than 60 g/m2 (16 lb) • Multiple-part forms or documents Unacceptable paper for supported chemically treated papers) • Preprinted papers with chemicals that may contaminate the MFP • Preprinted papers ...
...papers, carbonless copy paper (CCP), or no carbon required (NCR) paper (see the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com for the ADF Your automatic document feeder is designed to successfully print on these forms. • Coated papers (erasable bond), ...staple • Paper with ink that is too large or too small • Items other than 60 g/m2 (16 lb) • Multiple-part forms or documents Unacceptable paper for supported chemically treated papers) • Preprinted papers with chemicals that may contaminate the MFP • Preprinted papers ...
User's Guide
Page 127
... the print cartridge. Have a new cartridge available when the current one no longer prints satisfactorily. The recommended print cartridges specifically designed for the MFP are: Part number Description For the USA and Canada2 X644A11A Return Program Print Cartridge X644H11A High Yield Return Program Print Cartridge Average cartridge yield1 10,000 standard...
... the print cartridge. Have a new cartridge available when the current one no longer prints satisfactorily. The recommended print cartridges specifically designed for the MFP are: Part number Description For the USA and Canada2 X644A11A Return Program Print Cartridge X644H11A High Yield Return Program Print Cartridge Average cartridge yield1 10,000 standard...
User's Guide
Page 128
Part number Description Average cartridge yield1 Other available print cartridges X644A21E Print Cartridge X644H21E High Yield Print Cartridge For the Asia Pacific Region4 X644A11P Return Program ...
Part number Description Average cartridge yield1 Other available print cartridges X644A21E Print Cartridge X644H21E High Yield Print Cartridge For the Asia Pacific Region4 X644A11P Return Program ...
User's Guide
Page 129
..., transfer roller, and pick rollers are contained within the maintenance kit, they should also be performed by an authorized service technician. 129 Maintenance kit for X642e Part numbers 40X0102 (100 V) 40X0100 (110 V) 40X0101 (220 V) For information about the print cartridges available for the MFP, contact the place where you bought the MFP... Region 5 Designed for use only in Latin America You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for your specific MFP.
..., transfer roller, and pick rollers are contained within the maintenance kit, they should also be performed by an authorized service technician. 129 Maintenance kit for X642e Part numbers 40X0102 (100 V) 40X0100 (110 V) 40X0101 (220 V) For information about the print cartridges available for the MFP, contact the place where you bought the MFP... Region 5 Designed for use only in Latin America You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for your specific MFP.
User's Guide
Page 130
...a label fuser cleaner A special label fuser cleaner should be used for more information. Ordering pick rollers Order Lexmark part number 40X0070. Ordering an ADF pick mechanism Order Lexmark part number 40X0453.To order a pick mechanism, contact the place where you bought the MFP for label applications to... fog or background shading appears on printed pages. Order new pick rolls when the paper fails to optimize feeding reliability. Order Lexmark part number 40X0127.To order a charge roll, contact the place where you need one set per input tray excluding the multipurpose feeder...
...a label fuser cleaner A special label fuser cleaner should be used for more information. Ordering pick rollers Order Lexmark part number 40X0070. Ordering an ADF pick mechanism Order Lexmark part number 40X0453.To order a pick mechanism, contact the place where you bought the MFP for label applications to... fog or background shading appears on printed pages. Order new pick rolls when the paper fails to optimize feeding reliability. Order Lexmark part number 40X0127.To order a charge roll, contact the place where you need one set per input tray excluding the multipurpose feeder...
User's Guide
Page 143
... Network/Ports. 4 Click TCP/IP Port Access. 5 For each port listed, select the appropriate value from the EWS: 1 Open a Web browser. To use certificates as part of credentials. Once enabled, only the ports set of the credentials: 1 Open a Web browser.
... Network/Ports. 4 Click TCP/IP Port Access. 5 For each port listed, select the appropriate value from the EWS: 1 Open a Web browser. To use certificates as part of credentials. Once enabled, only the ports set of the credentials: 1 Open a Web browser.
User's Guide
Page 160
...to temporarily recover from the service message error condition. If you to MFP problems that require intervention. They require no action on our Lexmark Web site at www.lexmark.com. Region codes are non-recoverable. Checking an unresponsive MFP If the MFP is not responding, first make sure: • ...Ordering a print cartridge. Attendance messages alert you receive the following message, see the Menus and Messages Guide on to problems that require your part. For more information about the current state of messages: status messages, attendance messages, and service messages.
...to temporarily recover from the service message error condition. If you to MFP problems that require intervention. They require no action on our Lexmark Web site at www.lexmark.com. Region codes are non-recoverable. Checking an unresponsive MFP If the MFP is not responding, first make sure: • ...Ordering a print cartridge. Attendance messages alert you receive the following message, see the Menus and Messages Guide on to problems that require your part. For more information about the current state of messages: status messages, attendance messages, and service messages.
User's Guide
Page 162
... Æ General Settings Æ Print Recovery. Load paper in the job. See the drivers CD or the Lexmark Web site for network printing. The MFP has insufficient memory. • Print the job. (Only part of held jobs and deleting others you have sent to print. Reduce the complexity of your print job...
... Æ General Settings Æ Print Recovery. Load paper in the job. See the drivers CD or the Lexmark Web site for network printing. The MFP has insufficient memory. • Print the job. (Only part of held jobs and deleting others you have sent to print. Reduce the complexity of your print job...
User's Guide
Page 163
... Paper Menu. • See Linking trays, or see the Menus and Messages Guide for the standard parallel port. Tray linking does not work. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Turn the MFP off, wait 10 seconds, and then turn the MFP back on...
... Paper Menu. • See Linking trays, or see the Menus and Messages Guide for the standard parallel port. Tray linking does not work. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Turn the MFP off, wait 10 seconds, and then turn the MFP back on...
User's Guide
Page 171
... the job to 90o F). • If printing on the transfer roll. smaller than the page size of the printed page. You may have an MFP part that is 16 to 32 degrees C (60 to be low. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and...
... the job to 90o F). • If printing on the transfer roll. smaller than the page size of the printed page. You may have an MFP part that is 16 to 32 degrees C (60 to be low. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and...
User's Guide
Page 173
... media type and print tray type settings match. • Verify you are set to Transparency. 173 is set correctly in the Quality menu to 90o F). Part or all of the print is cut off Move the guides in the Paper menu is correct. and side margins are • Make sure the...
... media type and print tray type settings match. • Verify you are set to Transparency. 173 is set correctly in the Quality menu to 90o F). Part or all of the print is cut off Move the guides in the Paper menu is correct. and side margins are • Make sure the...