Troubleshooting Guide
Page 1
... select. • Set Tray Switching to print. Tray linking does not work Make sure to make sure they are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using a USB port, make sure: • The power cord is plugged into the outlet is working....The Print dialog appears. 3 Select Print as image. 4 Click OK. Lexmark™ X560 Troubleshooting Guide Solving printing problems Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your print job by eliminating the number and...
... select. • Set Tray Switching to print. Tray linking does not work Make sure to make sure they are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using a USB port, make sure: • The power cord is plugged into the outlet is working....The Print dialog appears. 3 Select Print as image. 4 Click OK. Lexmark™ X560 Troubleshooting Guide Solving printing problems Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your print job by eliminating the number and...
Troubleshooting Guide
Page 7
... These are possible solutions. IS A PRINT CARTRIDGE DEFECTIVE? When Replace Print Cartridge Soon appears or when the print becomes faded, you may be able to Windows users only. Replace the print cartridge causing the line. Note: This solution applies to extend the life of the following : IS THE TONER SMEARED? IS...
... These are possible solutions. IS A PRINT CARTRIDGE DEFECTIVE? When Replace Print Cartridge Soon appears or when the print becomes faded, you may be able to Windows users only. Replace the print cartridge causing the line. Note: This solution applies to extend the life of the following : IS THE TONER SMEARED? IS...
Troubleshooting Guide
Page 8
... Print Properties, change the Paper Type setting to see the setup documentation that meets the printer specifications. Replace the fuser. Note: This solution applies to Windows users only. Uneven print density These are possible solutions.
... Print Properties, change the Paper Type setting to see the setup documentation that meets the printer specifications. Replace the fuser. Note: This solution applies to Windows users only. Uneven print density These are possible solutions.
User's Guide
Page 4
... ...54 Supported paper types...55 Supported paper weights...56 Paper capacities...56 Printing 58 Installing printer software...58 Printing a document from Windows...58 Printing a document from a Macintosh computer 58 Printing the configuration page...58 Printing the demo page...59 Using Secure printing...59... a print job...60 Canceling a print job from the printer control panel ...60 Canceling a print job from the Windows taskbar ...61 Canceling a print job from the Windows desktop...61 Canceling a print job from Mac OS X...61 Copying 62 Making a copy...62 Customizing copy settings...63 ...
... ...54 Supported paper types...55 Supported paper weights...56 Paper capacities...56 Printing 58 Installing printer software...58 Printing a document from Windows...58 Printing a document from a Macintosh computer 58 Printing the configuration page...58 Printing the demo page...59 Using Secure printing...59... a print job...60 Canceling a print job from the printer control panel ...60 Canceling a print job from the Windows taskbar ...61 Canceling a print job from the Windows desktop...61 Canceling a print job from Mac OS X...61 Copying 62 Making a copy...62 Customizing copy settings...63 ...
User's Guide
Page 5
... scan settings using the computer...71 Scanning clear images from magazines or newspapers 73 Canceling a scan job...73 Scanning to a computer...73 Sharing a folder in Windows...73 Creating a computer address using Address Book Editor 74 Creating a computer address using the Embedded Web Server 75 Setting up scanning to a computer (Macintosh)...75...
... scan settings using the computer...71 Scanning clear images from magazines or newspapers 73 Canceling a scan job...73 Scanning to a computer...73 Sharing a folder in Windows...73 Creating a computer address using Address Book Editor 74 Creating a computer address using the Embedded Web Server 75 Setting up scanning to a computer (Macintosh)...75...
User's Guide
Page 31
... updated address book to the printer or to the computer, Express Scan Manager automatically manages the scan job. Express Scan Manager can specify settings for Windows and Macintosh. It is available for image type, resolution, paper size, and output destination. Before scanning to the next digit. You can be installed from...
... updated address book to the printer or to the computer, Express Scan Manager automatically manages the scan job. Express Scan Manager can specify settings for Windows and Macintosh. It is available for image type, resolution, paper size, and output destination. Before scanning to the next digit. You can be installed from...
User's Guide
Page 51
...occurs, use the Print Properties to fit the width of the envelopes. • Load only one size of envelope at a time. Have windows, holes, perforations, cutouts, or embossing - Have postage stamps attached - Envelopes may only be loaded in any exposed adhesive when the flap... hazardous emissions. • For the best performance, use envelopes made from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size transparencies. Load them with the manufacturer or vendor to ensure the envelopes can withstand...
...occurs, use the Print Properties to fit the width of the envelopes. • Load only one size of envelope at a time. Have windows, holes, perforations, cutouts, or embossing - Have postage stamps attached - Envelopes may only be loaded in any exposed adhesive when the flap... hazardous emissions. • For the best performance, use envelopes made from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size transparencies. Load them with the manufacturer or vendor to ensure the envelopes can withstand...
User's Guide
Page 58
... 1 With a document open , click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Adjust the settings. 4 Click OK. 5 Click OK or Print. Printing a document from Windows 1 With a document open , choose File Print. 2 From the Copies & Pages or General pop-up menu, adjust the settings. 3 Click OK or Print. Printing the...
... 1 With a document open , click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Adjust the settings. 4 Click OK. 5 Click OK or Print. Printing a document from Windows 1 With a document open , choose File Print. 2 From the Copies & Pages or General pop-up menu, adjust the settings. 3 Click OK or Print. Printing the...
User's Guide
Page 61
... the top of the taskbar. 1 Double-click the printer icon. Canceling a print job from the Windows taskbar When you are printing to. 3 From the printer window, select the job to print, a small printer icon appears in the printer window. 2 Select a job to cancel. 6 From the keyboard, press Delete. Canceling a print job from the... Windows desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the printer icon. 5 Select ...
... the top of the taskbar. 1 Double-click the printer icon. Canceling a print job from the Windows taskbar When you are printing to. 3 From the printer window, select the job to print, a small printer icon appears in the printer window. 2 Select a job to cancel. 6 From the keyboard, press Delete. Canceling a print job from the... Windows desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the printer icon. 5 Select ...
User's Guide
Page 72
..., Grayscale, or Black and White). • Select the scan resolution. • Select a preset size, or use the dotted line box in the preview window to select a specific area of the preview image to scan. • Use the Scan task to remove any size adjustments made in the image. •.... Advanced tab Options Gamma / Sharpness • Adjust the color correction curve (gamma) of the overall image or of the colors in the preview window or to sharpen blurry edges. Scanning 72 If you are using the ADF, the Preview function is being scanned. 9 Customize the scan settings from ...
..., Grayscale, or Black and White). • Select the scan resolution. • Select a preset size, or use the dotted line box in the preview window to select a specific area of the preview image to scan. • Use the Scan task to remove any size adjustments made in the image. •.... Advanced tab Options Gamma / Sharpness • Adjust the color correction curve (gamma) of the overall image or of the colors in the preview window or to sharpen blurry edges. Scanning 72 If you are using the ADF, the Preview function is being scanned. 9 Customize the scan settings from ...
User's Guide
Page 73
... Art Print, and then click Scan. Place these items on the scanner glass. Scan Buttons dialog appears. Scanning to a computer Sharing a folder in Windows In order to scan to a computer, you are loading a document into the ADF. PageManager. Scan Buttons toolbar, click the application to scan to...paper, or thin media (such as magazine clippings) into the ADF, adjust the paper guides. 4 Click Start Programs or All Programs Lexmark Applications Presto! Note: If you must send the files to . 6 When the scan settings dialog appears, click Preview. To share a folder ...
... Art Print, and then click Scan. Place these items on the scanner glass. Scan Buttons dialog appears. Scanning to a computer Sharing a folder in Windows In order to scan to a computer, you are loading a document into the ADF. PageManager. Scan Buttons toolbar, click the application to scan to...paper, or thin media (such as magazine clippings) into the ADF, adjust the paper guides. 4 Click Start Programs or All Programs Lexmark Applications Presto! Note: If you must send the files to . 6 When the scan settings dialog appears, click Preview. To share a folder ...
User's Guide
Page 74
.... Note: If you do not see a link that Share this address to save the shared folder settings and close the folder properties window. The folder is the name used when scanning to this folder on the network and Allow network users to save the shared folder settings... Click Browse, and then select a shared folder on . 2 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Address Book Editor, right-click Server, and...
.... Note: If you do not see a link that Share this address to save the shared folder settings and close the folder properties window. The folder is the name used when scanning to this folder on the network and Allow network users to save the shared folder settings... Click Browse, and then select a shared folder on . 2 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Address Book Editor, right-click Server, and...
User's Guide
Page 75
...a Macintosh computer, type Public\foldername, where foldername is on and Select Function appears. f In the Share Name field: • If you are using Windows, type the share name of the shared destination folder. • If you are using the Embedded Web Server 1 Open a Web browser. 2 In ... c In the Server Address field, enter the IP address of the destination computer. g In the Server Path field: • If you are using Windows, specify any blank address. 6 Fill in the Address Book. d The port number needs to the destination computer. Setting up scanning to a computer, make...
...a Macintosh computer, type Public\foldername, where foldername is on and Select Function appears. f In the Share Name field: • If you are using Windows, type the share name of the shared destination folder. • If you are using the Embedded Web Server 1 Open a Web browser. 2 In ... c In the Server Address field, enter the IP address of the destination computer. g In the Server Path field: • If you are using Windows, specify any blank address. 6 Fill in the Address Book. d The port number needs to the destination computer. Setting up scanning to a computer, make...
User's Guide
Page 76
...OS X version 10.4 a From the Apple menu, choose System Preferences. b Click Address Book. f Change the server type to this address to enable Windows File Sharing, and then click Done. b Click Network. c Click Ethernet. b Click Sharing. Note: If you want this account. d In the Directory... corresponding to SMB. In Mac OS X version 10.4-10.5 a From the Apple menu, choose System Preferences. d Click Options. c Select Windows Sharing. f Select accounts to appear under in the Embedded Web Server: a Type the printer IP address into the address field of Services....
...OS X version 10.4 a From the Apple menu, choose System Preferences. b Click Address Book. f Change the server type to this address to enable Windows File Sharing, and then click Done. b Click Network. c Click Ethernet. b Click Sharing. Note: If you want this account. d In the Directory... corresponding to SMB. In Mac OS X version 10.4-10.5 a From the Apple menu, choose System Preferences. d Click Options. c Select Windows Sharing. f Select accounts to appear under in the Embedded Web Server: a Type the printer IP address into the address field of Services....
User's Guide
Page 77
... systems. You can scan an image directly to a server using Address Book Editor 1 Make sure the printer is connected to your shared folder in Windows, or the Drop Box folder in the Address Book. 6 Click Server (FTP). Scanning 77 Place these items on the scanner glass. 3 If... magazine clippings) into the ADF or facedown on . 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Server Address dialog, enter the ...
... systems. You can scan an image directly to a server using Address Book Editor 1 Make sure the printer is connected to your shared folder in Windows, or the Drop Box folder in the Address Book. 6 Click Server (FTP). Scanning 77 Place these items on the scanner glass. 3 If... magazine clippings) into the ADF or facedown on . 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Server Address dialog, enter the ...
User's Guide
Page 79
... bar, type the IP address of the following settings need to set to 25. The following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. If authentication is not required, this field is connected to a computer with...
... bar, type the IP address of the following settings need to set to 25. The following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. If authentication is not required, this field is connected to a computer with...
User's Guide
Page 88
... a value for any blank address. The Address Book is connected to one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the printer, and then press Enter. To manually...
... a value for any blank address. The Address Book is connected to one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the printer, and then press Enter. To manually...
User's Guide
Page 89
.... 7 Click Group Membership. 8 Select group members from the list on . 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left side of the screen, click Add to add them to...
.... 7 Click Group Membership. 8 Select group members from the list on . 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left side of the screen, click Add to add them to...
User's Guide
Page 174
...to make sure you bought the printer. Tray linking does not work Make sure to do not print These are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using a USB port, make sure they are secure. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED ...one or more information, see the setup documentation that you are using the correct printer software. • If you are using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 compatible printer software. MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more of the ...
...to make sure you bought the printer. Tray linking does not work Make sure to do not print These are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using a USB port, make sure they are secure. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED ...one or more information, see the setup documentation that you are using the correct printer software. • If you are using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 compatible printer software. MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more of the ...
User's Guide
Page 186
... of the following : MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO LIGHT From Print Properties, adjust the Brightness setting before sending the job to Windows users only. Replace the transfer belt. Try one or more of the following : IS THE TONER SMEARED? Troubleshooting 186 Replace the print cartridge. Streaked vertical...
... of the following : MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO LIGHT From Print Properties, adjust the Brightness setting before sending the job to Windows users only. Replace the transfer belt. Try one or more of the following : IS THE TONER SMEARED? Troubleshooting 186 Replace the print cartridge. Streaked vertical...