Troubleshooting Guide
Page 1
... Troubleshooting Guide Solving printing problems Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your print job by any switch or breaker. • The printer is not plugged... Jobs do not print The documents contain unavailable fonts. 1 Open the document you are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 compatible printer software. Unexpected page breaks occur 1 Make sure the printer is securely ...
... Troubleshooting Guide Solving printing problems Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your print job by any switch or breaker. • The printer is not plugged... Jobs do not print The documents contain unavailable fonts. 1 Open the document you are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 compatible printer software. Unexpected page breaks occur 1 Make sure the printer is securely ...
Troubleshooting Guide
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... or more of the print cartridge: 1 Remove the specified print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to Windows users only.
... or more of the print cartridge: 1 Remove the specified print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to Windows users only.
Troubleshooting Guide
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... are possible solutions. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in the tray to Windows users only. Replace the fuser. Try one or more of the following : IS A PRINT CARTRIDGE DEFECTIVE? CHECK THE PAPER Make sure you use it. IS...
... are possible solutions. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in the tray to Windows users only. Replace the fuser. Try one or more of the following : IS A PRINT CARTRIDGE DEFECTIVE? CHECK THE PAPER Make sure you use it. IS...
User's Guide
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... ...54 Supported paper types...55 Supported paper weights...56 Paper capacities...56 Printing 58 Installing printer software...58 Printing a document from Windows...58 Printing a document from a Macintosh computer 58 Printing the configuration page...58 Printing the demo page...59 Using Secure printing...59... a print job...60 Canceling a print job from the printer control panel ...60 Canceling a print job from the Windows taskbar ...61 Canceling a print job from the Windows desktop...61 Canceling a print job from Mac OS X...61 Copying 62 Making a copy...62 Customizing copy settings...63 ...
... ...54 Supported paper types...55 Supported paper weights...56 Paper capacities...56 Printing 58 Installing printer software...58 Printing a document from Windows...58 Printing a document from a Macintosh computer 58 Printing the configuration page...58 Printing the demo page...59 Using Secure printing...59... a print job...60 Canceling a print job from the printer control panel ...60 Canceling a print job from the Windows taskbar ...61 Canceling a print job from the Windows desktop...61 Canceling a print job from Mac OS X...61 Copying 62 Making a copy...62 Customizing copy settings...63 ...
User's Guide
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... scan settings using the computer...71 Scanning clear images from magazines or newspapers 73 Canceling a scan job...73 Scanning to a computer...73 Sharing a folder in Windows...73 Creating a computer address using Address Book Editor 74 Creating a computer address using the Embedded Web Server 75 Setting up scanning to a computer (Macintosh)...75...
... scan settings using the computer...71 Scanning clear images from magazines or newspapers 73 Canceling a scan job...73 Scanning to a computer...73 Sharing a folder in Windows...73 Creating a computer address using Address Book Editor 74 Creating a computer address using the Embedded Web Server 75 Setting up scanning to a computer (Macintosh)...75...
User's Guide
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After the time is available for Windows and Macintosh. Understanding the fax and scan software Understanding Address Book Editor Address Book Editor provides a convenient interface for image type, resolution, paper size, and ...
After the time is available for Windows and Macintosh. Understanding the fax and scan software Understanding Address Book Editor Address Book Editor provides a convenient interface for image type, resolution, paper size, and ...
User's Guide
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...Paper Type. • Use envelopes designed specifically for laser printers. Have metal clasps, string ties, or folding bars - Have bent corners - Have windows, holes, perforations, cutouts, or embossing - Have rough, cockle, or laid finishes • Adjust the width guide to rotate the orientation of envelope ...to 105 g/m2 (28 lb bond) weight for use envelopes made from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size transparencies. Paper and specialty media guide 51 Have any way - Using envelopes ...
...Paper Type. • Use envelopes designed specifically for laser printers. Have metal clasps, string ties, or folding bars - Have bent corners - Have windows, holes, perforations, cutouts, or embossing - Have rough, cockle, or laid finishes • Adjust the width guide to rotate the orientation of envelope ...to 105 g/m2 (28 lb bond) weight for use envelopes made from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size transparencies. Paper and specialty media guide 51 Have any way - Using envelopes ...
User's Guide
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... a program, a dialog representing the printer driver opens. The Selection and handling of the available printer settings that may be changed. When Print is chosen from Windows 1 With a document open , choose File Print. 2 From the Copies & Pages or General pop-up menu, adjust the settings. 3 Click OK or Print. Click Properties...
... a program, a dialog representing the printer driver opens. The Selection and handling of the available printer settings that may be changed. When Print is chosen from Windows 1 With a document open , choose File Print. 2 From the Copies & Pages or General pop-up menu, adjust the settings. 3 Click OK or Print. Click Properties...
User's Guide
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...Printer Setup Utility. 2 Double-click the printer you send a job to cancel. 3 From the keyboard, press Delete. Canceling a print job from the Windows desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the ...print jobs appears in the printer window. 2 Select a job to print, a small printer icon appears in the right corner of the window, click the Delete icon. Printing 61 Canceling a print job from the Windows taskbar When you are printing to. 3 From the printer window, select the job to cancel. ...
...Printer Setup Utility. 2 Double-click the printer you send a job to cancel. 3 From the keyboard, press Delete. Canceling a print job from the Windows desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the ...print jobs appears in the printer window. 2 Select a job to print, a small printer icon appears in the right corner of the window, click the Delete icon. Printing 61 Canceling a print job from the Windows taskbar When you are printing to. 3 From the printer window, select the job to cancel. ...
User's Guide
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...Grayscale, or Black and White). • Select the scan resolution. • Select a preset size, or use the dotted line box in the preview window to select a specific area of the preview image to scan. • Use the Scan task to remove any size adjustments made in the image. ... image. Advanced tab Options Gamma / Sharpness • Adjust the color correction curve (gamma) of the overall image or of the colors in the preview window or to appear on the screen. Saturation / Hue • Adjust the intensity of individual color channels. • Select whether to scan. 8 Select ...
...Grayscale, or Black and White). • Select the scan resolution. • Select a preset size, or use the dotted line box in the preview window to select a specific area of the preview image to scan. • Use the Scan task to remove any size adjustments made in the image. ... image. Advanced tab Options Gamma / Sharpness • Adjust the color correction curve (gamma) of the overall image or of the colors in the preview window or to appear on the screen. Saturation / Hue • Adjust the intensity of individual color channels. • Select whether to scan. 8 Select ...
User's Guide
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... computer are loading a document into the ADF, adjust the paper guides. 4 Click Start Programs or All Programs Lexmark Applications Presto! The Presto! Scanning to a computer Sharing a folder in Windows In order to scan to a computer, you must send the files to a shared folder on the scanner glass. 3 If you...
... computer are loading a document into the ADF, adjust the paper guides. 4 Click Start Programs or All Programs Lexmark Applications Presto! The Presto! Scanning to a computer Sharing a folder in Windows In order to scan to a computer, you must send the files to a shared folder on the scanner glass. 3 If you...
User's Guide
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... c Make sure that Share this folder on . 2 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Address Book Editor, right-click ...Server, and then select New. e Click Close to change my files are turned on the network and Allow network users to close the window. Creating a computer ...
... c Make sure that Share this folder on . 2 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Address Book Editor, right-click ...Server, and then select New. e Click Close to change my files are turned on the network and Allow network users to close the window. Creating a computer ...
User's Guide
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... name that : • You have completed the initial setup of the printer. • The printer and computer are using Windows, specify any subfolders of the shared destination folder. • If you are using Windows, type the share name of the shared destination folder. g In the Server Path field: • If you are...
... name that : • You have completed the initial setup of the printer. • The printer and computer are using Windows, specify any subfolders of the shared destination folder. • If you are using Windows, type the share name of the shared destination folder. g In the Server Path field: • If you are...
User's Guide
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... the Embedded Web Server: a Type the printer IP address into the address field of Services. d In the Directory Listing, click Add for that has Windows File Sharing enabled. j In the Share Name field, type the shortname. In Mac OS X version 10.4-10.5 a From the Apple menu, choose ... and note the name of the printer, then print a configuration page and locate the address in the Address Book. f Select accounts to SMB. c Select Windows Sharing. d Select Enable Accounts. Note: If you want this address to this account. h In the Port Number field, enter 139. c Click Ethernet. ...
... the Embedded Web Server: a Type the printer IP address into the address field of Services. d In the Directory Listing, click Add for that has Windows File Sharing enabled. j In the Share Name field, type the shortname. In Mac OS X version 10.4-10.5 a From the Apple menu, choose ... and note the name of the printer, then print a configuration page and locate the address in the Address Book. f Select accounts to SMB. c Select Windows Sharing. d Select Enable Accounts. Note: If you want this address to this account. h In the Port Number field, enter 139. c Click Ethernet. ...
User's Guide
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...on the scanner glass. 3 If you are turned on. 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Server Address dialog, enter the name ...until Scan to appears, and then press OK. 7 Press or repeatedly to select the address that you want this address to your shared folder in Windows, or the Drop Box folder in the Address Book. 6 Click Server (FTP). After returning to Select Function, the printer returns to the factory ...
...on the scanner glass. 3 If you are turned on. 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Server Address dialog, enter the name ...until Scan to appears, and then press OK. 7 Press or repeatedly to select the address that you want this address to your shared folder in Windows, or the Drop Box folder in the Address Book. 6 Click Server (FTP). After returning to Select Function, the printer returns to the factory ...
User's Guide
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8 If you first need to be found by your SMTP server information. The following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. Login Name The user name for SMTP Authentication. Creating an e-mail address using Address Book...
8 If you first need to be found by your SMTP server information. The following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. Login Name The user name for SMTP Authentication. Creating an e-mail address using Address Book...
User's Guide
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... add this entry to the first empty entry. Press Redial/Pause to one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the printer, and then press Enter. To...
... add this entry to the first empty entry. Press Redial/Pause to one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the printer, and then press Enter. To...
User's Guide
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.... 7 Click Group Membership. 8 Select group members from the list on . 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left side of the recipient. 7 Click Save Changes to create the...
.... 7 Click Group Membership. 8 Select group members from the list on . 2 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left side of the recipient. 7 Click Save Changes to create the...
User's Guide
Page 174
... and complexity of images, and the number of the User's Guide, or contact the place where you are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using a USB port, make sure they are possible solutions. Troubleshooting 174 For more information, see ...the setup documentation that you are using the correct printer software. • If you are using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 compatible printer software. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the...
... and complexity of images, and the number of the User's Guide, or contact the place where you are running Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 and using a USB port, make sure they are possible solutions. Troubleshooting 174 For more information, see ...the setup documentation that you are using the correct printer software. • If you are using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003 compatible printer software. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the...
User's Guide
Page 186
... of the following : MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO LIGHT From Print Properties, adjust the Brightness setting before sending the job to Windows users only. IS A PRINT CARTRIDGE DEFECTIVE?
... of the following : MAKE SURE THE IMAGE OPTIONS SETTINGS ARE NOT TOO LIGHT From Print Properties, adjust the Brightness setting before sending the job to Windows users only. IS A PRINT CARTRIDGE DEFECTIVE?