Troubleshooting Guide
Page 1
... XP, or Windows Server 2003 compatible printer software. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to Select Function. Reduce the complexity of these possibilities, turn the printer back on. Lexmark™ X560 Troubleshooting Guide Solving printing problems ... and Tray 3 with the printer. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the same paper size and type. • From Print Properties, change the Paper source to Auto...
... XP, or Windows Server 2003 compatible printer software. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to Select Function. Reduce the complexity of these possibilities, turn the printer back on. Lexmark™ X560 Troubleshooting Guide Solving printing problems ... and Tray 3 with the printer. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the same paper size and type. • From Print Properties, change the Paper source to Auto...
Troubleshooting Guide
Page 3
... MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer. Try one or more of the following : DO YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING? Try one or more of the following : ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? Clear any error messages. Clean the scanner glass...
... MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer. Try one or more of the following : DO YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING? Try one or more of the following : ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? Clear any error messages. Clean the scanner glass...
User's Guide
Page 3
... the outgoing fax name and number...27 Setting the country code ...28 Setting the date...30 Setting the time...30 Understanding the fax and scan software...31 Understanding Address Book Editor ...31 Understanding Express Scan Manager ...31 Installing options 32 Installing a 550-sheet drawer...32 Securing the 550-sheet drawer to...
... the outgoing fax name and number...27 Setting the country code ...28 Setting the date...30 Setting the time...30 Understanding the fax and scan software...31 Understanding Address Book Editor ...31 Understanding Express Scan Manager ...31 Installing options 32 Installing a 550-sheet drawer...32 Securing the 550-sheet drawer to...
User's Guide
Page 4
... paper sizes, types, and weights...54 Supported paper sizes ...54 Supported paper types...55 Supported paper weights...56 Paper capacities...56 Printing 58 Installing printer software...58 Printing a document from Windows...58 Printing a document from a Macintosh computer 58 Printing the configuration page...58 Printing the demo page...59 Using Secure printing...
... paper sizes, types, and weights...54 Supported paper sizes ...54 Supported paper types...55 Supported paper weights...56 Paper capacities...56 Printing 58 Installing printer software...58 Printing a document from Windows...58 Printing a document from a Macintosh computer 58 Printing the configuration page...58 Printing the demo page...59 Using Secure printing...
User's Guide
Page 12
Learning about the printer Checking the box contents The following illustration shows the items included with the printer. 1 2 6 5 1 Printer 2 Print cartridges 3 Phone cord 4 Power cable 5 Setup sheet 6 Software and Documentation CD 4 3 Learning about the printer 12
Learning about the printer Checking the box contents The following illustration shows the items included with the printer. 1 2 6 5 1 Printer 2 Print cartridges 3 Phone cord 4 Power cable 5 Setup sheet 6 Software and Documentation CD 4 3 Learning about the printer 12
User's Guide
Page 26
5 Connect a third telephone cord from the answering machine to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: • A telephone • A computer with a modem • ...
5 Connect a third telephone cord from the answering machine to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: • A telephone • A computer with a modem • ...
User's Guide
Page 31
... the printer 31 With it you can be installed from the printer to your computer by way of a USB cable. Understanding the fax and scan software Understanding Address Book Editor Address Book Editor provides a convenient interface for Windows and Macintosh. When the scan is connected by way of a USB cable, the...Editor can create: • Fax entries • E-mail entries • Server entries When you should start the program, if the printer is sent from the Software and Documentation CD. Understanding Express Scan Manager Express Scan Manager handles scan jobs sent from the...
... the printer 31 With it you can be installed from the printer to your computer by way of a USB cable. Understanding the fax and scan software Understanding Address Book Editor Address Book Editor provides a convenient interface for Windows and Macintosh. When the scan is connected by way of a USB cable, the...Editor can create: • Fax entries • E-mail entries • Server entries When you should start the program, if the printer is sent from the Software and Documentation CD. Understanding Express Scan Manager Express Scan Manager handles scan jobs sent from the...
User's Guide
Page 49
... hand. • Do not mix paper sizes, types, or weights in xerographic copiers. Paper and specialty media guide 49 This content provides the paper with a software application to successfully print on the paper package. • Do not use with the printer: • Chemically treated papers used to 180°C (381.6°...
... hand. • Do not mix paper sizes, types, or weights in xerographic copiers. Paper and specialty media guide 49 This content provides the paper with a software application to successfully print on the paper package. • Do not use with the printer: • Chemically treated papers used to 180°C (381.6°...
User's Guide
Page 54
....9 mm (5.5 x 8.5 in.) 250-sheet tray: 140 x 98.4 mm to 297 x 432 mm (5.5 x 3.9 in .) for the 250-sheet tray, unless the size is specified by the software program. 3 Measurements apply to 305 x 482 mm (4.1 x 5.8 in. to 11.7 x 17 in.)2 Multipurpose feeder: 105 x 148 mm to simplex (one-sided) printing only.
....9 mm (5.5 x 8.5 in.) 250-sheet tray: 140 x 98.4 mm to 297 x 432 mm (5.5 x 3.9 in .) for the 250-sheet tray, unless the size is specified by the software program. 3 Measurements apply to 305 x 482 mm (4.1 x 5.8 in. to 11.7 x 17 in.)2 Multipurpose feeder: 105 x 148 mm to simplex (one-sided) printing only.
User's Guide
Page 55
... size setting formats the page or envelope for 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet tray, unless the size is specified by the software program. 3 Measurements apply to 297 x 431.8 mm (3.5 x 3.8 in .) X X Other Envelope2 89 x 98.4 mm to simplex (one-sided) printing only. Standard 250-sheet tray Optional 550...
... size setting formats the page or envelope for 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet tray, unless the size is specified by the software program. 3 Measurements apply to 297 x 431.8 mm (3.5 x 3.8 in .) X X Other Envelope2 89 x 98.4 mm to simplex (one-sided) printing only. Standard 250-sheet tray Optional 550...
User's Guide
Page 58
... pop-up menu, adjust the settings. 3 Click OK or Print. After the configuration page prints, Select Function appears. The printer software is unfamiliar, open Print Properties and see the Setup sheet or Setup Guide that came with the printer. Click Properties, Preferences, Options... information. The Selection and handling of the available printer settings that lets the computer communicate with the printer, or click Install printer and software on and Select Function appears. 2 From the printer control panel, press System. 3 Press or repeatedly until Information Pages appears, and...
... pop-up menu, adjust the settings. 3 Click OK or Print. After the configuration page prints, Select Function appears. The printer software is unfamiliar, open Print Properties and see the Setup sheet or Setup Guide that came with the printer. Click Properties, Preferences, Options... information. The Selection and handling of the available printer settings that lets the computer communicate with the printer, or click Install printer and software on and Select Function appears. 2 From the printer control panel, press System. 3 Press or repeatedly until Information Pages appears, and...
User's Guide
Page 71
...to applications that are using the ADF, the Preview function is not supported. Scanning text for editing Use the Optical Character Recognition (OCR) software feature to , and then click OK. 10 Edit and save the document. Customizing scan settings using the scanner glass, you are loading ...a document into the ADF, adjust the paper guides. 4 Click Start Programs or All Programs Lexmark Applications Presto! For more information, see the application help. Scan Buttons toolbar, click the application to scan to a computer, and both ...
...to applications that are using the ADF, the Preview function is not supported. Scanning text for editing Use the Optical Character Recognition (OCR) software feature to , and then click OK. 10 Edit and save the document. Customizing scan settings using the scanner glass, you are loading ...a document into the ADF, adjust the paper guides. 4 Click Start Programs or All Programs Lexmark Applications Presto! For more information, see the application help. Scan Buttons toolbar, click the application to scan to a computer, and both ...
User's Guide
Page 174
...you bought the printer. For more of the following : • Load both Tray 2 and Tray 3 with the printer. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the same paper size and type. • From Print Properties, change the Paper source to Auto select. ... YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more information, see the setup documentation that you are using the correct printer software. • If you are possible solutions. Tray linking does not work Make sure to print. Reduce the complexity of your print job by ...
...you bought the printer. For more of the following : • Load both Tray 2 and Tray 3 with the printer. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the same paper size and type. • From Print Properties, change the Paper source to Auto select. ... YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more information, see the setup documentation that you are using the correct printer software. • If you are possible solutions. Tray linking does not work Make sure to print. Reduce the complexity of your print job by ...
User's Guide
Page 178
... glass in the upper left corner. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following : DO YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING? Clean the scanner glass with a clean, lint-free cloth dampened with water. Try one or more of the scan for a higher quality output...
... glass in the upper left corner. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following : DO YOU HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING? Clean the scanner glass with a clean, lint-free cloth dampened with water. Try one or more of the scan for a higher quality output...
User's Guide
Page 191
... information describing the type and color of cyan, magenta, yellow, and black needed to apply one or more information, see the software program Help section. IS THE FUSER DEFECTIVE OR WORN? What is passed through color conversion tables that translate the color into appropriate ...to produce a large range of color conversion table to text while applying a different color conversion table to print? Troubleshooting 191 Software programs typically specify document color using RGB or CMYK color combinations. The color information is CMYK color? Try one type of colors...
... information describing the type and color of cyan, magenta, yellow, and black needed to apply one or more information, see the software program Help section. IS THE FUSER DEFECTIVE OR WORN? What is passed through color conversion tables that translate the color into appropriate ...to produce a large range of color conversion table to text while applying a different color conversion table to print? Troubleshooting 191 Software programs typically specify document color using RGB or CMYK color combinations. The color information is CMYK color? Try one type of colors...
User's Guide
Page 193
...inaccuracies or typographical errors. Notices Product name: Lexmark X560n Machine type: 7105 Model(s): 135 Edition notice May 2008 The following paragraph does not apply to any country where such provisions are commercial computer software and documentation developed exclusively at any time.... are inconsistent with other products, programs, or services, except those expressly designated by mail: Lexmark International, Inc. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this publication to make these changes will be made to the...
...inaccuracies or typographical errors. Notices Product name: Lexmark X560n Machine type: 7105 Model(s): 135 Edition notice May 2008 The following paragraph does not apply to any country where such provisions are commercial computer software and documentation developed exclusively at any time.... are inconsistent with other products, programs, or services, except those expressly designated by mail: Lexmark International, Inc. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this publication to make these changes will be made to the...
User's Guide
Page 203
... repair, or if the product is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY...warranty service The warranty period starts on the date of original purchase as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND,...
... repair, or if the product is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY...warranty service The warranty period starts on the date of original purchase as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND,...
User's Guide
Page 207
... Parallel Settings menu 136 PCL Error 155 poster printing 68 Power Saver adjusting 170 Index 207 Insert Transfer Unit 151 Insert Tray 2 151 installing printer software 58 Invalid Job 151 Invalid User 152 J Jam at Duplexer 152 Jam at Exit, Open Door A 152 Jam at Tray 3 152 jams accessing 98 avoiding...
... Parallel Settings menu 136 PCL Error 155 poster printing 68 Power Saver adjusting 170 Index 207 Insert Transfer Unit 151 Insert Tray 2 151 installing printer software 58 Invalid Job 151 Invalid User 152 J Jam at Duplexer 152 Jam at Exit, Open Door A 152 Jam at Tray 3 152 jams accessing 98 avoiding...
User's Guide
Page 208
... drawers 183 option not working 182 Printer Too Hot 155 printing configuration page 58 demo page 59 from Macintosh 58 from Windows 58 installing printer software 58 network information 58 supply information 58 Proof Print 60 printing Proof Print jobs from Windows taskbar 61 Print Language menu 132 print quality cleaning...
... drawers 183 option not working 182 Printer Too Hot 155 printing configuration page 58 demo page 59 from Macintosh 58 from Windows 58 installing printer software 58 network information 58 supply information 58 Proof Print 60 printing Proof Print jobs from Windows taskbar 61 Print Language menu 132 print quality cleaning...