Wireless Setup Guide
Page 3
... Windows 16 Installing the printer on a wireless network (Windows 16 Connecting to a wireless network using Macintosh 18 Installing the printer on a wireless network (Macintosh 18 Troubleshooting wireless setup 21 Connecting using a USB cable 32 USB setup and connection...32 Connecting using an Ethernet network 34 Wired setup and connection...34 Networking...
... Windows 16 Installing the printer on a wireless network (Windows 16 Connecting to a wireless network using Macintosh 18 Installing the printer on a wireless network (Macintosh 18 Troubleshooting wireless setup 21 Connecting using a USB cable 32 USB setup and connection...32 Connecting using an Ethernet network 34 Wired setup and connection...34 Networking...
Wireless Setup Guide
Page 21
... as it is for the wireless access point (on networks using . Make sure the printer and wireless access point are both connected to troubleshoot the wireless printer, verify that: • The printer is turned on and plugged into a working properly. Remove any large metal objects ...between the access point and the printer. Troubleshooting wireless setup For more information on networking terms and concepts, refer to verify the SSID the printer is using WPA security). • The ...
... as it is for the wireless access point (on networks using . Make sure the printer and wireless access point are both connected to troubleshoot the wireless printer, verify that: • The printer is turned on and plugged into a working properly. Remove any large metal objects ...between the access point and the printer. Troubleshooting wireless setup For more information on networking terms and concepts, refer to verify the SSID the printer is using WPA security). • The ...
Wireless Setup Guide
Page 22
... when sending a print job, then you are possible solutions. Cannot print over wireless network If you encountered problems while installing, or if your Web browser. Troubleshooting wireless setup 22 MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from your computer. Refer to the documentation that came with...
... when sending a print job, then you are possible solutions. Cannot print over wireless network If you encountered problems while installing, or if your Web browser. Troubleshooting wireless setup 22 MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from your computer. Refer to the documentation that came with...
Wireless Setup Guide
Page 23
... 2. Using Macintosh with a wireless access point 1 Type the IP address of the wireless access point in the Network pop-up menu. 4 Write down the SSID. Troubleshooting wireless setup 23 The SSID appears. 5 Write down exactly, including any capital letters. 6 Store the SSID and the WEP key or WPA passphrase in the...
... 2. Using Macintosh with a wireless access point 1 Type the IP address of the wireless access point in the Network pop-up menu. 4 Write down the SSID. Troubleshooting wireless setup 23 The SSID appears. 5 Write down exactly, including any capital letters. 6 Store the SSID and the WEP key or WPA passphrase in the...
Wireless Setup Guide
Page 24
... Wireless Equivalent Privacy (WEP) security, then the WEP key should be: • From 8 to access the printer over your VPN session, and try printing again. Troubleshooting wireless setup 24 Hexadecimal characters are case-sensitive. End your wireless network. d Click TCP/IP. ASCII characters in a WPA passphrase are A-F, a-f, and 0-9. d Click Advanced. In...
... Wireless Equivalent Privacy (WEP) security, then the WEP key should be: • From 8 to access the printer over your VPN session, and try printing again. Troubleshooting wireless setup 24 Hexadecimal characters are case-sensitive. End your wireless network. d Click TCP/IP. ASCII characters in a WPA passphrase are A-F, a-f, and 0-9. d Click Advanced. In...
Wireless Setup Guide
Page 25
... can sometimes interfere with printer lost when connected to Virtual Private Network (VPN) You will not allow split tunneling due to security or technical concerns. Troubleshooting wireless setup 25 CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using a new one or more of the following: • Make sure that some...
... can sometimes interfere with printer lost when connected to Virtual Private Network (VPN) You will not allow split tunneling due to security or technical concerns. Troubleshooting wireless setup 25 CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using a new one or more of the following: • Make sure that some...
Wireless Setup Guide
Page 26
... channel (if ad hoc is selected) information. 4 Click Next, and then continue the installation. or • Exactly 5 or 13 ASCII characters. ASCII characters are A-F, a-f, and 0-9. Troubleshooting wireless setup 26
... channel (if ad hoc is selected) information. 4 Click Next, and then continue the installation. or • Exactly 5 or 13 ASCII characters. ASCII characters are A-F, a-f, and 0-9. Troubleshooting wireless setup 26
Wireless Setup Guide
Page 27
... and/or the computer closer to the access point. • Add another access point if wireless coverage is correct. • Continue setting up the printer. Troubleshooting wireless setup 27 Contact your system support person, or refer to other resources on can join the network (for assistance. Sources of the computer or...
... and/or the computer closer to the access point. • Add another access point if wireless coverage is correct. • Continue setting up the printer. Troubleshooting wireless setup 27 Contact your system support person, or refer to other resources on can join the network (for assistance. Sources of the computer or...
Wireless Setup Guide
Page 28
... and not the flattened, rectangular end. • Unplug the USB cable, and then plug it is configured for the network, manually entering all network information. Troubleshooting wireless setup 28 Note: If the power indicator light is communicating. THERE IS AN OBJECT BLOCKING THE SIGNAL BETWEEN THE PRINTER AND THE ACCESS POINT...
... and not the flattened, rectangular end. • Unplug the USB cable, and then plug it is configured for the network, manually entering all network information. Troubleshooting wireless setup 28 Note: If the power indicator light is communicating. THERE IS AN OBJECT BLOCKING THE SIGNAL BETWEEN THE PRINTER AND THE ACCESS POINT...
Wireless Setup Guide
Page 29
...; Update any non-Microsoft firewall software on the computer. • Add any programs associated with the firewall disabled. Troubleshooting wireless setup 29 Try one instance of the printer installed, then verify that the correct printer is functioning. • Contact the system support person to ...
...; Update any non-Microsoft firewall software on the computer. • Add any programs associated with the firewall disabled. Troubleshooting wireless setup 29 Try one instance of the printer installed, then verify that the correct printer is functioning. • Contact the system support person to ...
Wireless Setup Guide
Page 30
... firewall for instructions on how to do one or more of the following : In Windows Vista 1 Click . 2 Click All Programs Accessories. 3 Click Command Prompt. Troubleshooting wireless setup 30 VERIFY THAT THE PRINTER IS WORKING • Insert the Software and Documentation CD, and set up in the printer selection list during...
... firewall for instructions on how to do one or more of the following : In Windows Vista 1 Click . 2 Click All Programs Accessories. 3 Click Command Prompt. Troubleshooting wireless setup 30 VERIFY THAT THE PRINTER IS WORKING • Insert the Software and Documentation CD, and set up in the printer selection list during...
Wireless Setup Guide
Page 31
... Wireless Setup Utility is typically the access point. • The IP address appears as 192.168.1.1. 2 Type the user name and password for future reference. Troubleshooting wireless setup 31 c Press Enter. • The "Default Gateway" entry is not installed on the computer, then insert the Software and Documentation CD, and follow...
... Wireless Setup Utility is typically the access point. • The IP address appears as 192.168.1.1. 2 Type the user name and password for future reference. Troubleshooting wireless setup 31 c Press Enter. • The "Default Gateway" entry is not installed on the computer, then insert the Software and Documentation CD, and follow...
User's Guide
Page 8
Using the Embedded Web Server...204 Setting up e-mail alerts...205 Viewing reports...205 Troubleshooting 206 Solving basic printer problems...206 Solving printing problems...206 Multiple-language PDFs do not print...206 Printer control panel display is blank or displays ...
Using the Embedded Web Server...204 Setting up e-mail alerts...205 Viewing reports...205 Troubleshooting 206 Solving basic printer problems...206 Solving printing problems...206 Multiple-language PDFs do not print...206 Printer control panel display is blank or displays ...
User's Guide
Page 206
... The printer cable is securely attached to print in Adobe Acrobat. 2 Click the printer icon. This often fixes the problem. Troubleshooting 206 If Performing Self Test and Ready do not print The documents contain unavailable fonts. 1 Open the document you have checked each...possibilities, turn the printer back on. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting Solving basic printer problems If there are correct. Printer control panel display is supported. Turn the printer off ...
... The printer cable is securely attached to print in Adobe Acrobat. 2 Click the printer icon. This often fixes the problem. Troubleshooting 206 If Performing Self Test and Ready do not print The documents contain unavailable fonts. 1 Open the document you have checked each...possibilities, turn the printer back on. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting Solving basic printer problems If there are correct. Printer control panel display is supported. Turn the printer off ...
User's Guide
Page 207
... Remove the stack of the following : MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the Lexmark Web site at www.lexmark.com. Copies of pages in the tray. Job takes longer than expected to the Ready state. Press printer to print These are possible... THE PAPER TRAY IS EMPTY Load paper in the job. Jobs do not print These are possible solutions. Try one or more information, visit the Lexmark Web site at www.lexmark.com. If the status is functioning correctly. Troubleshooting 207
... Remove the stack of the following : MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the Lexmark Web site at www.lexmark.com. Copies of pages in the tray. Job takes longer than expected to the Ready state. Press printer to print These are possible... THE PAPER TRAY IS EMPTY Load paper in the job. Jobs do not print These are possible solutions. Try one or more information, visit the Lexmark Web site at www.lexmark.com. If the status is functioning correctly. Troubleshooting 207
User's Guide
Page 208
... SET TO ON From the printer control panel Finishing menu, Print Properties, or the Print dialog, set the size from the Paper Size/Type menu. Troubleshooting 208 Turn the printer off and back on the display, you can print your job. Tray linking does not work These are possible solutions. MAKE...
... SET TO ON From the printer control panel Finishing menu, Print Properties, or the Print dialog, set the size from the Paper Size/Type menu. Troubleshooting 208 Turn the printer off and back on the display, you can print your job. Tray linking does not work These are possible solutions. MAKE...
User's Guide
Page 209
... then press . 5 Press the arrow buttons until Print Timeout appears, and then press . 6 Press the arrow buttons until the desired value appears, and then press . Troubleshooting 209 Solving copy problems Copier does not respond These are no obstructions: 1 Open the scanner cover. 2 Remove any error messages. Try one or more of...
... then press . 5 Press the arrow buttons until Print Timeout appears, and then press . 6 Press the arrow buttons until the desired value appears, and then press . Troubleshooting 209 Solving copy problems Copier does not respond These are no obstructions: 1 Open the scanner cover. 2 Remove any error messages. Try one or more of...
User's Guide
Page 210
... • Unexpected characters • White lines in print These are some examples of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Troubleshooting 210 CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is satisfactory. THE COPY IS TOO LIGHT OR TOO DARK Adjust the copy darkness...
... • Unexpected characters • White lines in print These are some examples of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Troubleshooting 210 CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is satisfactory. THE COPY IS TOO LIGHT OR TOO DARK Adjust the copy darkness...
User's Guide
Page 211
... or Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. Troubleshooting 211 THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED • From the printer control panel, press the Content button until the light comes on next to...
... or Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. Troubleshooting 211 THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED • From the printer control panel, press the Content button until the light comes on next to...
User's Guide
Page 212
... connected to the computer and the printer. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. Troubleshooting 212
... connected to the computer and the printer. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. Troubleshooting 212