User's Guide
Page 5
... Solution Software ...48 Setting the number of rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print cartridges ...52 Cleaning the print cartridge nozzles...53 Wiping the print cartridge nozzles and contacts ...54 Preserving the print cartridges...55 Cleaning the scanner glass...55 Ordering print cartridges...55 Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...
... Solution Software ...48 Setting the number of rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print cartridges ...52 Cleaning the print cartridge nozzles...53 Wiping the print cartridge nozzles and contacts ...54 Preserving the print cartridges...55 Cleaning the scanner glass...55 Ordering print cartridges...55 Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...
User's Guide
Page 7
... Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Finding information about the printer Setup sheet Description Where to solve printer setup problems. Note: These documents do not ship with all printers. Note: If your printer supports Macintosh operating systems, see the User's Guide instead. If you how to find The Setup sheet gives you instructions for setting up You can find this document in the printer...
... Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Finding information about the printer Setup sheet Description Where to solve printer setup problems. Note: These documents do not ship with all printers. Note: If your printer supports Macintosh operating systems, see the User's Guide instead. If you how to find The Setup sheet gives you instructions for setting up You can find this document in the printer...
User's Guide
Page 11
...the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to be found on the installation software CD that serves as a guide (available in electronic format 5 Setup sheet Instructions on setting up printer hardware and software, and information on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that shipped with the printer. Setting up the printer Checking the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to the power supply port located...
...the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to be found on the installation software CD that serves as a guide (available in electronic format 5 Setup sheet Instructions on setting up printer hardware and software, and information on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that shipped with the printer. Setting up the printer Checking the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to the power supply port located...
User's Guide
Page 17
...; Lexmark 2500 Series. 2 Select Solution Center. Print projects such as information about the software 17 For example, while printing, the status of the printer. Learning about the printer status and ink level. on transfers, and transparencies. • Find the electronic User's Guide for more information. • Learn tips about the current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for new cartridges. • Print a test page. • Clean to fix...
...; Lexmark 2500 Series. 2 Select Solution Center. Print projects such as information about the software 17 For example, while printing, the status of the printer. Learning about the printer status and ink level. on transfers, and transparencies. • Find the electronic User's Guide for more information. • Learn tips about the current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for new cartridges. • Print a test page. • Clean to fix...
User's Guide
Page 58
...; "Scan troubleshooting" on page 64 • "Fax troubleshooting" on page 66 • "Jams and misfeeds troubleshooting" on page 68 • "Error messages" on page 71 • "Removing and reinstalling the software" on page 72 Setup troubleshooting • "Power button is not lit" on page 58 • "Software does not install" on page 58 • "Page does not print" on page 59 Power button is not on, press . Note: For Windows 2000 users, make sure you are using . 4 If the light is not lit Check power connection...
...; "Scan troubleshooting" on page 64 • "Fax troubleshooting" on page 66 • "Jams and misfeeds troubleshooting" on page 68 • "Error messages" on page 71 • "Removing and reinstalling the software" on page 72 Setup troubleshooting • "Power button is not lit" on page 58 • "Software does not install" on page 58 • "Page does not print" on page 59 Power button is not on, press . Note: For Windows 2000 users, make sure you are using . 4 If the light is not lit Check power connection...
User's Guide
Page 68
... multiple sheets feed or stick together, try the following solutions. Check paper condition Use only new, unwrinkled paper. Check the ink levels, and install a new print cartridge if necessary. Received fax has poor print quality Review checklist for sender Check ink • Check that the quality of the original document is the printable side, see the instructions that came with the paper.) See "Loading various paper types" on page 21 for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper...
... multiple sheets feed or stick together, try the following solutions. Check paper condition Use only new, unwrinkled paper. Check the ink levels, and install a new print cartridge if necessary. Received fax has poor print quality Review checklist for sender Check ink • Check that the quality of the original document is the printable side, see the instructions that came with the paper.) See "Loading various paper types" on page 21 for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper...
User's Guide
Page 70
... or Print. Troubleshooting 70 The print cartridge carriers are stuck. 1 Raise the scanner unit. 2 Remove any objects blocking the path of the cartridge carriers. 3 Make sure the cartridge carrier lids are closed . 5 Press . Review banner printing checklist • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to continue printing or copying. • have a paper jam. 1 Clear the paper jam. For more paper. light is blinking 4 Lift the scanner unit, gently...
... or Print. Troubleshooting 70 The print cartridge carriers are stuck. 1 Raise the scanner unit. 2 Remove any objects blocking the path of the cartridge carriers. 3 Make sure the cartridge carrier lids are closed . 5 Press . Review banner printing checklist • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to continue printing or copying. • have a paper jam. 1 Clear the paper jam. For more paper. light is blinking 4 Lift the scanner unit, gently...
User's Guide
Page 72
... photo) and color print cartridges. 1 Replace the print cartridges with a new cartridge. cartridge The print job has been canceled. replacement required If available, click the Continue button on page 56 in the color print cartridge. To order supplies, click Order Ink on your CD-ROM drive. For more information, see "Ordering paper and other supplies" on your computer screen. Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message...
... photo) and color print cartridges. 1 Replace the print cartridges with a new cartridge. cartridge The print job has been canceled. replacement required If available, click the Continue button on page 56 in the color print cartridge. To order supplies, click Order Ink on your CD-ROM drive. For more information, see "Ordering paper and other supplies" on your computer screen. Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message...
User's Guide
Page 81
... 4x6 Copy 14 Black Copy 14 Cancel 14 Color Copy 14 Paper Feed 14 Power 14 Scan 14 buttons, Lexmark Imaging Studio Copy 15 E-mail 15 Fax 15 Photo Greeting Cards 15 Photo Packages 15 Poster 15 Scan 15 Slideshow 15 Transfer Photos 15 using 15 View / Print Photo Library 15 C can receive but not send fax 67 can send but not receive fax 67 cannot send or receive fax 66 cards loading 23 printing 30 Cartridge Alert 71 cartridge, print cleaning 53 cartridges, aligning using the control panel 52 cartridges, print aligning 52 installing...
... 4x6 Copy 14 Black Copy 14 Cancel 14 Color Copy 14 Paper Feed 14 Power 14 Scan 14 buttons, Lexmark Imaging Studio Copy 15 E-mail 15 Fax 15 Photo Greeting Cards 15 Photo Packages 15 Poster 15 Scan 15 Slideshow 15 Transfer Photos 15 using 15 View / Print Photo Library 15 C can receive but not send fax 67 can send but not receive fax 67 cannot send or receive fax 66 cards loading 23 printing 30 Cartridge Alert 71 cartridge, print cleaning 53 cartridges, aligning using the control panel 52 cartridges, print aligning 52 installing...
User's Guide
Page 83
... feed paper, envelopes, or specialty media 69 printer receives blank fax 67 printer software reinstalling 72 removing 72 using 15 printer software settings resetting to defaults 20 Printer Status dialog 17 Index 83 printing all photos from a media device using the computer 33 blocked fax list 48 cards 30 changing paper type 26 collated copies 28 document 26 envelopes 29 greeting cards 30 high-quality graphics 27 index cards 30 iron-on transfers 30 last page first 28 multiple pages on one sheet 31 on both sides of the paper (duplexing...
... feed paper, envelopes, or specialty media 69 printer receives blank fax 67 printer software reinstalling 72 removing 72 using 15 printer software settings resetting to defaults 20 Printer Status dialog 17 Index 83 printing all photos from a media device using the computer 33 blocked fax list 48 cards 30 changing paper type 26 collated copies 28 document 26 envelopes 29 greeting cards 30 high-quality graphics 27 index cards 30 iron-on transfers 30 last page first 28 multiple pages on one sheet 31 on both sides of the paper (duplexing...
User's Guide
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... 65 scanner glass 12 cleaning 55 loading documents 24 scanner support 13 scanner unit 13 scanner unit does not close 63 Scanning to the Photo Library 41 scanning multiple photos at one time using computer 42 multiple photos using the computer 42 saving scanned image 40 using the control panel 40 scanning a document 41 scanning takes too long or freezes the computer 65 setup troubleshooting page does not print 59 power button is not lit 58 software does not install 58 slideshow creating and viewing 35 software Lexmark Imaging...
... 65 scanner glass 12 cleaning 55 loading documents 24 scanner support 13 scanner unit 13 scanner unit does not close 63 Scanning to the Photo Library 41 scanning multiple photos at one time using computer 42 multiple photos using the computer 42 saving scanned image 40 using the control panel 40 scanning a document 41 scanning takes too long or freezes the computer 65 setup troubleshooting page does not print 59 power button is not lit 58 software does not install 58 slideshow creating and viewing 35 software Lexmark Imaging...
Getting Started
Page 4
Scanning 31 Scanning using the control panel...31 Customizing scan settings using the computer...31 Faxing 33 Maintaining the printer 35 Changing print cartridges...35 Achieving better print quality...37 Ordering print cartridges...40 Ordering paper and other supplies...40 Troubleshooting 42 Setup troubleshooting...42 Print troubleshooting...44 Copy troubleshooting...47 Scan troubleshooting...48 Fax troubleshooting...50 Jams and misfeeds troubleshooting...50 Blinking lights on the control panel...53 Error messages...54 Removing and reinstalling the software...55 Index 56 Contents 4
Scanning 31 Scanning using the control panel...31 Customizing scan settings using the computer...31 Faxing 33 Maintaining the printer 35 Changing print cartridges...35 Achieving better print quality...37 Ordering print cartridges...40 Ordering paper and other supplies...40 Troubleshooting 42 Setup troubleshooting...42 Print troubleshooting...44 Copy troubleshooting...47 Scan troubleshooting...48 Fax troubleshooting...50 Jams and misfeeds troubleshooting...50 Blinking lights on the control panel...53 Error messages...54 Removing and reinstalling the software...55 Index 56 Contents 4
Getting Started
Page 5
... using the printer. Lexmark Web site at www.lexmark.com. Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you how to find this document in the printer box or on Windows operating systems) and some basic instructions for setting up You can find this document in the printer box or on the hardware and software. Note: If your printer supports Macintosh operating systems, see the User's Guide...
... using the printer. Lexmark Web site at www.lexmark.com. Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you how to find this document in the printer box or on Windows operating systems) and some basic instructions for setting up You can find this document in the printer box or on the hardware and software. Note: If your printer supports Macintosh operating systems, see the User's Guide...
Getting Started
Page 9
... installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that shipped with the printer. Note: The complete version of the printer. Setting up the printer Checking the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to the power supply port located at the back of the User's Guide can be found on the installation software CD that serves as a guide (available in electronic format 5 Setup sheet Instructions...
... installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that shipped with the printer. Note: The complete version of the printer. Setting up the printer Checking the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to the power supply port located at the back of the User's Guide can be found on the installation software CD that serves as a guide (available in electronic format 5 Setup sheet Instructions...
Getting Started
Page 15
...; View ink levels and order new print cartridges. For example, while printing, the status of the printer. Print, scan, copy, and fax. - Maintenance • Install a new print cartridge. Print projects such as information about the software 15 Learning about the printer status and ink level. To open . on transfers, and transparencies. • Find the electronic User's Guide for new cartridges. • Print a test page. • Clean to fix horizontal streaks. • Align to : - Use basic features. - Note: Wait until scanning is Busy Printing. • View paper type...
...; View ink levels and order new print cartridges. For example, while printing, the status of the printer. Print, scan, copy, and fax. - Maintenance • Install a new print cartridge. Print projects such as information about the software 15 Learning about the printer status and ink level. To open . on transfers, and transparencies. • Find the electronic User's Guide for new cartridges. • Print a test page. • Clean to fix horizontal streaks. • Align to : - Use basic features. - Note: Wait until scanning is Busy Printing. • View paper type...
Getting Started
Page 53
...print cartridges. The color print cartridge needs to be replaced immediately. Replace the black (or photo) print cartridge with a new one . Troubleshooting 53 Blinking lights on page 19. 2 Press to continue printing or copying. • have a paper jam. 1 Clear the paper jam. The print cartridge carriers are stuck. 1 Raise the scanner unit. 2 Remove any objects blocking the path of a print or copy job. 1 Load more paper. light is blinking light is on light is blinking light is on page 40. The color print cartridge needs to be replaced soon. Replace the color print cartridge...
...print cartridges. The color print cartridge needs to be replaced immediately. Replace the black (or photo) print cartridge with a new one . Troubleshooting 53 Blinking lights on page 19. 2 Press to continue printing or copying. • have a paper jam. 1 Clear the paper jam. The print cartridge carriers are stuck. 1 Raise the scanner unit. 2 Remove any objects blocking the path of a print or copy job. 1 Load more paper. light is blinking light is on light is blinking light is on page 40. The color print cartridge needs to be replaced soon. Replace the color print cartridge...
Getting Started
Page 54
... your printer: 1 Cancel the print job if not already canceled. 2 Replace the black (or photo) print cartridge with a new cartridge. To order supplies, click Order Ink on your computer screen. Replace the print cartridge with a new cartridge. Black cartridge A new black (or photo) print cartridge needs to print using the color print cartridge. (The Continue button is available only at the beginning of a print job.) Note: A variable amount of ink remains in this guide. For more information, see "Removing a used print cartridge" on page 35 and "Installing print cartridges...
... your printer: 1 Cancel the print job if not already canceled. 2 Replace the black (or photo) print cartridge with a new cartridge. To order supplies, click Order Ink on your computer screen. Replace the print cartridge with a new cartridge. Black cartridge A new black (or photo) print cartridge needs to print using the color print cartridge. (The Continue button is available only at the beginning of a print job.) Note: A variable amount of ink remains in this guide. For more information, see "Removing a used print cartridge" on page 35 and "Installing print cartridges...
Getting Started
Page 56
...52 Black and Color cartridge replacement required 54 Black cartridge replacement required 54 blinking lights on the control panel 53 box contents 9 buttons, control panel 4x6 color copy 28 4x6 Copy 12 Black Copy 12 Cancel 12 Color Copy 12 Paper Feed 12 Power 12 Scan 12 buttons, Lexmark Imaging Studio Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Poster 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 C Cartridge Alert 54 cartridge, print cleaning 38 cartridges, aligning using the control panel 37 cartridges, print aligning 37 installing 35...
...52 Black and Color cartridge replacement required 54 Black cartridge replacement required 54 blinking lights on the control panel 53 box contents 9 buttons, control panel 4x6 color copy 28 4x6 Copy 12 Black Copy 12 Cancel 12 Color Copy 12 Paper Feed 12 Power 12 Scan 12 buttons, Lexmark Imaging Studio Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Poster 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 C Cartridge Alert 54 cartridge, print cleaning 38 cartridges, aligning using the control panel 37 cartridges, print aligning 37 installing 35...
Getting Started
Page 57
... not feed paper, envelopes, or specialty media 52 L Lexmark Imaging Studio buttons Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 Lexmark Imaging Studio, using 13 loading documents on the scanner glass 19 paper 19 photos on the scanner glass 19 M magazine articles, loading on the scanner glass 19 Maintenance tab 15 media device printing all photos using the computer 24 printing selected photos using the computer 24 mono ink light blinking...
... not feed paper, envelopes, or specialty media 52 L Lexmark Imaging Studio buttons Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 Lexmark Imaging Studio, using 13 loading documents on the scanner glass 19 paper 19 photos on the scanner glass 19 M magazine articles, loading on the scanner glass 19 Maintenance tab 15 media device printing all photos using the computer 24 printing selected photos using the computer 24 mono ink light blinking...
Getting Started
Page 58
... CD using the computer 23 Troubleshooting tab 15 troubleshooting, copy copier does not respond 47 partial document or photo copies 48 poor copy quality 48 scanner unit does not close 47 troubleshooting, error messages Black and Color cartridge replacement required 54 Black cartridge replacement required 54 Cartridge Alert 54 Color cartridge replacement required 54 troubleshooting, fax 50 troubleshooting, jams and misfeeds banner paper jams 52 paper jam in paper support 51 paper jam in printer 51 paper or specialty media misfeeds 51 printer does not feed paper, envelopes, or specialty media 52...
... CD using the computer 23 Troubleshooting tab 15 troubleshooting, copy copier does not respond 47 partial document or photo copies 48 poor copy quality 48 scanner unit does not close 47 troubleshooting, error messages Black and Color cartridge replacement required 54 Black cartridge replacement required 54 Cartridge Alert 54 Color cartridge replacement required 54 troubleshooting, fax 50 troubleshooting, jams and misfeeds banner paper jams 52 paper jam in paper support 51 paper jam in printer 51 paper or specialty media misfeeds 51 printer does not feed paper, envelopes, or specialty media 52...