User's Guide
Page 5
... Redistributing toner 65 Ordering toner cartridges 65 Replacing the toner cartridge 66 Cleaning the photoconductor drum 68 Chapter 10: Troubleshooting 69 Preventing document and paper jams 69 Clearing document jams 70 ADF misfeed 70 Output misfeed 72 Roller misfeed 72 Clearing paper jams 73 Paper feed area (PAPER JAM 0 73 Paper exit area (PAPER JAM 1 75 Fuser and toner cartridge areas...
... Redistributing toner 65 Ordering toner cartridges 65 Replacing the toner cartridge 66 Cleaning the photoconductor drum 68 Chapter 10: Troubleshooting 69 Preventing document and paper jams 69 Clearing document jams 70 ADF misfeed 70 Output misfeed 72 Roller misfeed 72 Clearing paper jams 73 Paper feed area (PAPER JAM 0 73 Paper exit area (PAPER JAM 1 75 Fuser and toner cartridge areas...
User's Guide
Page 6
Manual bypass area (BYPASS JAM 78 Clearing display messages 79 Solving problems 79 Paper feeding problems 80 Printing and copying problems 81 Scanning problems 84 Faxing problems 84 Print quality problems 86 Calling for service 89 Notices 90 Safety information 90 Conventions 90 Laser notices 91 Electronic emission notices 91 Telecommunications notices 94 Contents 6
Manual bypass area (BYPASS JAM 78 Clearing display messages 79 Solving problems 79 Paper feeding problems 80 Printing and copying problems 81 Scanning problems 84 Faxing problems 84 Print quality problems 86 Calling for service 89 Notices 90 Safety information 90 Conventions 90 Laser notices 91 Electronic emission notices 91 Telecommunications notices 94 Contents 6
User's Guide
Page 21
Size, input sources and capacities Input source/capacity1 Size (mm/in.) Paper tray Manual bypass Plain paper Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Folio (215.9 x 330.2/8.5 x 13) Legal (215.9 x 355.6/8.5 x 14) Executive (184.2 x 266.7/7.25 x.../8.27 x 11.69) No/0 No/0 Yes/1 Yes/1 No/0 No/0 Yes/1 Yes/1 Loading paper and changing paper size 21 Using print materials that are not recommended may cause paper jams or poor print quality. 3 Loading paper and changing paper size Selecting print materials Select print materials that are an appropriate size for your input...
Size, input sources and capacities Input source/capacity1 Size (mm/in.) Paper tray Manual bypass Plain paper Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Folio (215.9 x 330.2/8.5 x 13) Legal (215.9 x 355.6/8.5 x 14) Executive (184.2 x 266.7/7.25 x.../8.27 x 11.69) No/0 No/0 Yes/1 Yes/1 No/0 No/0 Yes/1 Yes/1 Loading paper and changing paper size 21 Using print materials that are not recommended may cause paper jams or poor print quality. 3 Loading paper and changing paper size Selecting print materials Select print materials that are an appropriate size for your input...
User's Guide
Page 22
... media, keep these guidelines in its ream wrapper until ready to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality, copier grade paper. Avoid paper with laser printers. • To prevent specialty media, such as transparencies and label sheets, from sticking together, remove...
... media, keep these guidelines in its ream wrapper until ready to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality, copier grade paper. Avoid paper with laser printers. • To prevent specialty media, such as transparencies and label sheets, from sticking together, remove...
User's Guide
Page 23
... have chosen is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can tolerate a fusing temperature of 180o C (356o F) for only one pass through the machine more than once. The ... not expose the printed transparencies to prolonged sunlight. • Store unused materials at temperatures between 10% and 70%. • The laser printing process heats paper to high temperatures of 180° C (356° F). The relative humidity should be between 59o F and 86o F (15o C to withstand these...
... have chosen is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can tolerate a fusing temperature of 180o C (356o F) for only one pass through the machine more than once. The ... not expose the printed transparencies to prolonged sunlight. • Store unused materials at temperatures between 10% and 70%. • The laser printing process heats paper to high temperatures of 180° C (356° F). The relative humidity should be between 59o F and 86o F (15o C to withstand these...
User's Guide
Page 26
3 Load the paper with the print side facing down . LETTERHEAD 4 Make sure the paper is below the triangle on the left inside wall of the tray. Note: Paper overloading may cause paper jams. triangle Loading the paper tray 26 Note: Load letterhead paper with the logo should be placed at the front and rear of the tray. The top, short edge of the sheet with the design side facing down and the short edges of the paper placed at the front of the tray.
3 Load the paper with the print side facing down . LETTERHEAD 4 Make sure the paper is below the triangle on the left inside wall of the tray. Note: Paper overloading may cause paper jams. triangle Loading the paper tray 26 Note: Load letterhead paper with the logo should be placed at the front and rear of the tray. The top, short edge of the sheet with the design side facing down and the short edges of the paper placed at the front of the tray.
User's Guide
Page 27
... the paper tray, shows the amount of paper. Note: Do not push the paper guides far enough to cause the materials to warp. Note: If you experience problems with the paper feed, place the paper in the tray. Incorrect adjustments may cause paper jams. 6 Close the paper tray. Loading the paper tray 27 Paper full Paper empty 7 Set the correct paper type...
... the paper tray, shows the amount of paper. Note: Do not push the paper guides far enough to cause the materials to warp. Note: If you experience problems with the paper feed, place the paper in the tray. Incorrect adjustments may cause paper jams. 6 Close the paper tray. Loading the paper tray 27 Paper full Paper empty 7 Set the correct paper type...
User's Guide
Page 28
... use in the paper tray. Using only the specified print media helps prevent paper jams and print quality problems. To load the manual bypass: 1 Place a sheet of the selected print media, print side facing up, into the center of the manual bypass, and adjust the paper guides to print ...postcards. The machine automatically engages the print media. For information on the top left side. • If you experience problems with paper feed, turn the paper around. Note: • Hold transparencies by the edges and avoid touching the print side. Oils from your machine. Make sure that...
... use in the paper tray. Using only the specified print media helps prevent paper jams and print quality problems. To load the manual bypass: 1 Place a sheet of the selected print media, print side facing up, into the center of the manual bypass, and adjust the paper guides to print ...postcards. The machine automatically engages the print media. For information on the top left side. • If you experience problems with paper feed, turn the paper around. Note: • Hold transparencies by the edges and avoid touching the print side. Oils from your machine. Make sure that...
User's Guide
Page 30
...rear output slot. Rear output slot You can use the rear output slot for jobs requiring over 50 sheets of plain paper continuously. CAUTION: The fuser area is closed. Note: If problems, such as excessive curl, occur when using the front... try using this slot is output faceup through the rear output slot, with the last page on the bottom. Paper is recommended. You should be used for most jobs and is output facedown into the front output tray, with ...use the rear output slot, open or close the rear cover while printing. To avoid paper jams, do not open the rear cover.
...rear output slot. Rear output slot You can use the rear output slot for jobs requiring over 50 sheets of plain paper continuously. CAUTION: The fuser area is closed. Note: If problems, such as excessive curl, occur when using the front... try using this slot is output faceup through the rear output slot, with the last page on the bottom. Paper is recommended. You should be used for most jobs and is output facedown into the front output tray, with ...use the rear output slot, open or close the rear cover while printing. To avoid paper jams, do not open the rear cover.
User's Guide
Page 69
... paper jam occurs, see "Clearing document jams" on page 70 or "Clearing paper jams" on the inside wall of the paper tray. • Do not remove the paper from the tray while printing. The paper should be below the max fill line on page 73. 10 Troubleshooting Preventing document and paper jams Follow these tips to help prevent document and paper jams...
... paper jam occurs, see "Clearing document jams" on page 70 or "Clearing paper jams" on the inside wall of the paper tray. • Do not remove the paper from the tray while printing. The paper should be below the max fill line on page 73. 10 Troubleshooting Preventing document and paper jams Follow these tips to help prevent document and paper jams...
User's Guide
Page 73
... avoid tearing the paper, pull the paper out gently and slowly. The jammed paper automatically exits the machine. Clearing paper jams The message PAPER JAM appears on the display if paper loaded in the output tray jams during processing. If the paper does not exit, continue with step 2. 2 Pull the paper tray open. Message PAPER JAM 0 PAPER JAM 1 PAPER JAM 2 BYPASS JAM Location of jam Paper feed area Paper exit area Fuser...
... avoid tearing the paper, pull the paper out gently and slowly. The jammed paper automatically exits the machine. Clearing paper jams The message PAPER JAM appears on the display if paper loaded in the output tray jams during processing. If the paper does not exit, continue with step 2. 2 Pull the paper tray open. Message PAPER JAM 0 PAPER JAM 1 PAPER JAM 2 BYPASS JAM Location of jam Paper feed area Paper exit area Fuser...
User's Guide
Page 74
If there is any resistance when you pull the paper, or the paper is not seen in this area, continue with the instructions for clearing a jam in the fuser and toner cartridge areas on page 77. 4 Insert the paper tray until it straight out. 3 Remove the jammed paper by gently pulling it snaps into place. Clearing paper jams 74
If there is any resistance when you pull the paper, or the paper is not seen in this area, continue with the instructions for clearing a jam in the fuser and toner cartridge areas on page 77. 4 Insert the paper tray until it straight out. 3 Remove the jammed paper by gently pulling it snaps into place. Clearing paper jams 74
User's Guide
Page 75
5 Open and close the front cover. If the paper does not exit, continue with step 2. 2 Gently pull the paper out of the front output tray. Paper exit area (PAPER JAM 1) 1 Open and close the front cover to resume printing. The jammed paper automatically exits. Clearing paper jams 75
5 Open and close the front cover. If the paper does not exit, continue with step 2. 2 Gently pull the paper out of the front output tray. Paper exit area (PAPER JAM 1) 1 Open and close the front cover to resume printing. The jammed paper automatically exits. Clearing paper jams 75
User's Guide
Page 76
3 If there is any resistance when you pull the paper, or the paper is not seen in the front output tray, open the rear cover. 4 Remove the jammed paper by gently pulling it straight out. 5 Close the rear cover. 6 Open and close the front cover to resume printing. Clearing paper jams 76
3 If there is any resistance when you pull the paper, or the paper is not seen in the front output tray, open the rear cover. 4 Remove the jammed paper by gently pulling it straight out. 5 Close the rear cover. 6 Open and close the front cover to resume printing. Clearing paper jams 76
User's Guide
Page 77
Fuser and toner cartridge areas (PAPER JAM 2) CAUTION: The fuser area is hot. Printing automatically resumes. Clearing paper jams 77 Avoid contact with the fuser area to prevent burns. 1 Open the front cover and remove the toner cartridge. 2 Remove the jammed paper by gently pulling it straight out. 3 Reinstall the toner cartridge and close the front cover.
Fuser and toner cartridge areas (PAPER JAM 2) CAUTION: The fuser area is hot. Printing automatically resumes. Clearing paper jams 77 Avoid contact with the fuser area to prevent burns. 1 Open the front cover and remove the toner cartridge. 2 Remove the jammed paper by gently pulling it straight out. 3 Reinstall the toner cartridge and close the front cover.
User's Guide
Page 78
Manual bypass area (BYPASS JAM) The message BYPASS JAM appears on the display if paper is loaded improperly in the manual bypass: 1 Remove the jammed paper by gently pulling it straight out. 2 Open and close the front cover. Clearing paper jams 78 To clear a jam in the manual bypass.
Manual bypass area (BYPASS JAM) The message BYPASS JAM appears on the display if paper is loaded improperly in the manual bypass: 1 Remove the jammed paper by gently pulling it straight out. 2 Open and close the front cover. Clearing paper jams 78 To clear a jam in the manual bypass.
User's Guide
Page 79
... the fuser unit. Problem in the ADF. If the problem persists, call for memory. See page 24. Paper jam in the feeding area of pages in the job. Paper jam in the paper tray. Clear the jam. Power interruption and the Restart the job you may experience and the suggested solutions have been exhausted, call for...
... the fuser unit. Problem in the ADF. If the problem persists, call for memory. See page 24. Paper jam in the feeding area of pages in the job. Paper jam in the paper tray. Clear the jam. Power interruption and the Restart the job you may experience and the suggested solutions have been exhausted, call for...
User's Guide
Page 80
... the machine. • If multiple sheets have caused a paper jam, clear the paper jam. Paper skews or buckles. • Ensure there is too much paper in the paper tray. See page 21. Remove paper from the tray. • The paper is not too much paper loaded. Use only paper that meets specifications. Paper keeps jamming. • There is being used. If printing on...
... the machine. • If multiple sheets have caused a paper jam, clear the paper jam. Paper skews or buckles. • Ensure there is too much paper in the paper tray. See page 21. Remove paper from the tray. • The paper is not too much paper loaded. Use only paper that meets specifications. Paper keeps jamming. • There is being used. If printing on...
User's Guide
Page 81
...is not selected as your program. Printing and copying problems Problem Possible cause Solution Machine does not print. Select Lexmark X215 as the default printer. Load paper. Toner cartridge is not receiving power. • Check the power cord connections. • Check the power... switch and the power source. See be very complex. Machine is not installed. Paper jam. No paper loaded. Clear the paper jam. Port setting is incorrect. • Check the Windows printer setting to make sure that is not connected properly....
...is not selected as your program. Printing and copying problems Problem Possible cause Solution Machine does not print. Select Lexmark X215 as the default printer. Load paper. Toner cartridge is not receiving power. • Check the power cord connections. • Check the power... switch and the power source. See be very complex. Machine is not installed. Paper jam. No paper loaded. Clear the paper jam. Port setting is incorrect. • Check the Windows printer setting to make sure that is not connected properly....
User's Guide
Page 83
.... • Check/adjust paper guides. • Fan the stack of paper, and then turn it over in the paper tray. • Replace paper with a fresh supply. • Ensure the paper is the proper paper weight. 20 lb (75 g/m2) bond paper is recommended. • Check for paper or pieces of paper remaining in the machine after a jam is cleared. •...
.... • Check/adjust paper guides. • Fan the stack of paper, and then turn it over in the paper tray. • Replace paper with a fresh supply. • Ensure the paper is the proper paper weight. 20 lb (75 g/m2) bond paper is recommended. • Check for paper or pieces of paper remaining in the machine after a jam is cleared. •...
