Service Manual
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4069-5XX/7XX Print Quality Service Check 2-109 Smart Cartridge Contact Assembly Service Check. . . . .2-121 Serial Port Service Check 2-122 Toner Sensor Service Check 2-122 Transfer Roll Service Check 2-123 StapleSmart Finisher Service Check 2-125 Diagnostic Aids 3-1 Diagnostic/Configuration Menu 3-1 Configuration Menu 3-5 Diagnostic Mode 3-6 Exiting the Diagnostics Mode 3-6 Device Tests 3-6 Quick Disk Test 3-6 ... 3-21 Finisher Tests, StapleSmart Finisher Option 3-24 Base Sensor Test 3-26 StapleSmart Finisher Tests 3-26 StapleSmart Finisher Sensor Test 3-27 iv Service Manual
4069-5XX/7XX Print Quality Service Check 2-109 Smart Cartridge Contact Assembly Service Check. . . . .2-121 Serial Port Service Check 2-122 Toner Sensor Service Check 2-122 Transfer Roll Service Check 2-123 StapleSmart Finisher Service Check 2-125 Diagnostic Aids 3-1 Diagnostic/Configuration Menu 3-1 Configuration Menu 3-5 Diagnostic Mode 3-6 Exiting the Diagnostics Mode 3-6 Device Tests 3-6 Quick Disk Test 3-6 ... 3-21 Finisher Tests, StapleSmart Finisher Option 3-24 Base Sensor Test 3-26 StapleSmart Finisher Tests 3-26 StapleSmart Finisher Sensor Test 3-27 iv Service Manual
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... Front Cover Interlock Switch Assembly 4-62 Connector Locations 5-1 Low Voltage Power Supply 5-1 High Voltage Power Supply 5-3 Interconnect Board 5-4 Envelope Option Board 5-7 Duplex Option Board 5-9 vi Service Manual
... Front Cover Interlock Switch Assembly 4-62 Connector Locations 5-1 Low Voltage Power Supply 5-1 High Voltage Power Supply 5-3 Interconnect Board 5-4 Envelope Option Board 5-7 Duplex Option Board 5-9 vi Service Manual
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...: High-Capacity Output Stacker 7-92 Assembly 24: 5-Bin Mailbox 7-98 Assembly 25: StapleSmart Finisher 7-102 Assembly 26: Options 7-110 Assembly 27: Miscellaneous 7-112 Index I-1 viii Service Manual Vertical Paper Adapter 7-88 Assembly 22: Kiosk -
...: High-Capacity Output Stacker 7-92 Assembly 24: 5-Bin Mailbox 7-98 Assembly 25: StapleSmart Finisher 7-102 Assembly 26: Options 7-110 Assembly 27: Miscellaneous 7-112 Index I-1 viii Service Manual Vertical Paper Adapter 7-88 Assembly 22: Kiosk -
Service Manual
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... prevent problems. 7. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions. 2. xxiv Service Manual General Information contains a general description of the printer and the maintenance approach used to locate or repeat symptoms of printer problems. 4. Preventive... contains illustrations and part numbers for making printer adjustments and removing and installing FRUs. 5. It is designed for service personnel. Diagnostic Aids contains tests and checks used to isolate failing field replaceable units (FRUs). 3.
... prevent problems. 7. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions. 2. xxiv Service Manual General Information contains a general description of the printer and the maintenance approach used to locate or repeat symptoms of printer problems. 4. Preventive... contains illustrations and part numbers for making printer adjustments and removing and installing FRUs. 5. It is designed for service personnel. Diagnostic Aids contains tests and checks used to isolate failing field replaceable units (FRUs). 3.
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... - 5.0+ GB Optra Forms™ Hard Disk - 5.0+ GB Vertical Kiosk Presenter Horizontal Kiosk Presenter Output Expander 5-Bin Mailbox High-Capacity Output Stacker StapleSmart™ Finisher Option 1-2 Service Manual Contact your country. Some options are available.
... - 5.0+ GB Optra Forms™ Hard Disk - 5.0+ GB Vertical Kiosk Presenter Horizontal Kiosk Presenter Output Expander 5-Bin Mailbox High-Capacity Output Stacker StapleSmart™ Finisher Option 1-2 Service Manual Contact your country. Some options are available.
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... Test Raster Imaging Processor Read Only Memory Synchronous Dual Random Access Memory Static Random Access Memory Used Parts Return Volts alternating current Volts direct current 1-4 Service Manual
... Test Raster Imaging Processor Read Only Memory Synchronous Dual Random Access Memory Static Random Access Memory Used Parts Return Volts alternating current Volts direct current 1-4 Service Manual
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...Lexmark. 901 Engine Flash Indicates that a Tray 1 paper feed problem has been detected. If jumpers are set correctly, replace the system board. 905 Interface Violation by the controller software Check for correct location of the jumpers on page 2-69. 912 DC Pick Motor below speed 913 DC Pick Motor over speed 2-2 Service Manual... Incorrect jumper settings can POR the printer to the "Input Tray(s) Option Service Check" on the interconnect board for the model/type printer you can cause a 902 service error. 4069-5XX/7XX Service Error Codes Service Error ...
...Lexmark. 901 Engine Flash Indicates that a Tray 1 paper feed problem has been detected. If jumpers are set correctly, replace the system board. 905 Interface Violation by the controller software Check for correct location of the jumpers on page 2-69. 912 DC Pick Motor below speed 913 DC Pick Motor over speed 2-2 Service Manual... Incorrect jumper settings can POR the printer to the "Input Tray(s) Option Service Check" on the interconnect board for the model/type printer you can cause a 902 service error. 4069-5XX/7XX Service Error Codes Service Error ...
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...code. Contact your next level for correct installation. Go to the "Toner Sensor Service Check" on page 2-122. 930 Printhead Error The wrong printhead is defective. Check for software support. 2-4 Service Manual Main Drive Motor lost lock 939 RIP-Engine Communications Lost The RIP and engine cannot...properly, the developer drive assembly is not operating properly or the print cartridge is installed. Go to the Transport Motor "Main Drive Service Check" on page 2-108. 932 Printhead Error 933 Printhead Error 934 Printhead Error 935 Printhead Error 936-937 Indicates a problem ...
...code. Contact your next level for correct installation. Go to the "Toner Sensor Service Check" on page 2-122. 930 Printhead Error The wrong printhead is defective. Check for software support. 2-4 Service Manual Main Drive Motor lost lock 939 RIP-Engine Communications Lost The RIP and engine cannot...properly, the developer drive assembly is not operating properly or the print cartridge is installed. Go to the Transport Motor "Main Drive Service Check" on page 2-108. 932 Printhead Error 933 Printhead Error 934 Printhead Error 935 Printhead Error 936-937 Indicates a problem ...
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... - 963 RAM Memory Error 964 Emulation Error 975 - 979 Network Card X Action Before proceeding when a 958 NAND failure is a network model, replace the system board. 2-6 Service Manual For errors 961 thru 963, if available, switch memory from the failing slot with it. 978 -
... - 963 RAM Memory Error 964 Emulation Error 975 - 979 Network Card X Action Before proceeding when a 958 NAND failure is a network model, replace the system board. 2-6 Service Manual For errors 961 thru 963, if available, switch memory from the failing slot with it. 978 -
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Press and hold Return and press Select to 10) **Will be displayed for sub error codes. 2. Write down the information. 2-8 Service Manual Specified device can be one of the following : * Duplex *Tray x (x = 1,2,3,4 or 5) *Envelope Feeder *Output Bin x (x = 1,2,3 to 6) **Will be displayed for 9XX and 2XX ... has occurred in the specified device (), but the device is displayed. When a 9XX or 2XX error displays: 1. 4069-5XX/7XX Error Code 990 Service 991 Service Card Action This error will be displayed when the specified device has detected an equipment check in its system card.
Press and hold Return and press Select to 10) **Will be displayed for sub error codes. 2. Write down the information. 2-8 Service Manual Specified device can be one of the following : * Duplex *Tray x (x = 1,2,3,4 or 5) *Envelope Feeder *Output Bin x (x = 1,2,3 to 6) **Will be displayed for 9XX and 2XX ... has occurred in the specified device (), but the device is displayed. When a 9XX or 2XX error displays: 1. 4069-5XX/7XX Error Code 990 Service 991 Service Card Action This error will be displayed when the specified device has detected an equipment check in its system card.
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...), x=6 (A5), x=7 (Custom), x=9 (73/4 Env), A-#9 Env, B-#10 Env, C=8.661" Env, D=C5 Env, E=B5 Env, F=Legal Env. Check input sensor and flag. 2-10 Service Manual 4069-5XX/7XX Base Printer Sub Error Codes Each status byte has a different level of troubleshooting value for correct operation. Note: xx can be used...x=10 (MPT), x-11 (Tray 1), x=12, (Tray 2), x=13 (Tray 3), x-14 (Tray 4), x=15 (Tray 5), x=31 (Env Feeder), X=40 (Manual) Legend for Stacker Destination: x=91 (Stacker 1), x=92 (Stacker 2), x-93 (Stacker 3) Legend for anything that the input sensor in the area of the input sensor...
...), x=6 (A5), x=7 (Custom), x=9 (73/4 Env), A-#9 Env, B-#10 Env, C=8.661" Env, D=C5 Env, E=B5 Env, F=Legal Env. Check input sensor and flag. 2-10 Service Manual 4069-5XX/7XX Base Printer Sub Error Codes Each status byte has a different level of troubleshooting value for correct operation. Note: xx can be used...x=10 (MPT), x-11 (Tray 1), x=12, (Tray 2), x=13 (Tray 3), x-14 (Tray 4), x=15 (Tray 5), x=31 (Env Feeder), X=40 (Manual) Legend for Stacker Destination: x=91 (Stacker 1), x=92 (Stacker 2), x-93 (Stacker 3) Legend for anything that the input sensor in the area of the input sensor...
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... correctly and all the sensors are working correctly. *Check to make sure the paper size setting is an envelope or envelopes in the tray. 2-12 Service Manual If no media is present, check the pass thru sensor, flag, and cables. *Try running the Input Tray Tests for the size paper in the...
... correctly and all the sensors are working correctly. *Check to make sure the paper size setting is an envelope or envelopes in the tray. 2-12 Service Manual If no media is present, check the pass thru sensor, flag, and cables. *Try running the Input Tray Tests for the size paper in the...
Service Manual
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... condition or not enough time elapsed since printhead start to make sure it is found , it may have also reached the input sensor early. 2-14 Service Manual 4069-5XX/7XX First 6 Bytes Sub Error Code Data - however, the printhead fell out of the following may be any value. Enough time has ...elapsed since the printhead start to the "Input Tray(s) Option Service Check" on page 2-69. 84 xx 22 x1 x2 This code indicates that the media activated the input sensor before the printhead has locked. If...
... condition or not enough time elapsed since printhead start to make sure it is found , it may have also reached the input sensor early. 2-14 Service Manual 4069-5XX/7XX First 6 Bytes Sub Error Code Data - however, the printhead fell out of the following may be any value. Enough time has ...elapsed since the printhead start to the "Input Tray(s) Option Service Check" on page 2-69. 84 xx 22 x1 x2 This code indicates that the media activated the input sensor before the printhead has locked. If...
Service Manual
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... paper was in the paper path. 8E xx 07 x1 The second pick failed from a paper source when paper was flushed. x1=Media Source) 2-16 Service Manual 4069-5XX/7XX First 6 Bytes Sub Error Code Data - Also, the system board may be caused by the input sensor not being activated by a defective...
... paper was in the paper path. 8E xx 07 x1 The second pick failed from a paper source when paper was flushed. x1=Media Source) 2-16 Service Manual 4069-5XX/7XX First 6 Bytes Sub Error Code Data - Also, the system board may be caused by the input sensor not being activated by a defective...
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... Hot Roll did not reach standby temperature in the fuser. z2=00 The Hot Roll did not reach operating temperature in time. 923 Service - xx=Actual Fuser Temperature 2-18 Service Manual Fuser Error (Fuser over temperature) EN 12 xx yy -- 1 EN -- -- -- -2 This sub error code is made of... the thermistor circuit in time during standby. 01 The Hot Roll took too long to reach. 924 Service - Note: xx can be any value Explanation EN ...
... Hot Roll did not reach standby temperature in the fuser. z2=00 The Hot Roll did not reach operating temperature in time. 923 Service - xx=Actual Fuser Temperature 2-18 Service Manual Fuser Error (Fuser over temperature) EN 12 xx yy -- 1 EN -- -- -- -2 This sub error code is made of... the thermistor circuit in time during standby. 01 The Hot Roll took too long to reach. 924 Service - Note: xx can be any value Explanation EN ...
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... that might cause the envelope to stop over the pass thru sensor, try to see if the envelope actuates the pass thru sensor flag. 2-20 Service Manual Note: xx can be any value Explanation 84 xx 1D x1 x2 The envelope feeder pass thru sensor activated but never deactivated. (x1=Media Size... the diagnostic test menu, select input tray sensor tests, select envelope feeder sensor test. *Check the envelope pass thru sensor to the "Envelope Feeder Option Service Check" on page 2-56.
... that might cause the envelope to stop over the pass thru sensor, try to see if the envelope actuates the pass thru sensor flag. 2-20 Service Manual Note: xx can be any value Explanation 84 xx 1D x1 x2 The envelope feeder pass thru sensor activated but never deactivated. (x1=Media Size... the diagnostic test menu, select input tray sensor tests, select envelope feeder sensor test. *Check the envelope pass thru sensor to the "Envelope Feeder Option Service Check" on page 2-56.
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... The duplex unit did not send an Option Ready response. 89 xx 06 The duplex option did not send back a page in the finisher. 2-22 Service Manual This can be picked from the duplex option. (x1=media source) 8E xx 03 The error code is displayed whenever the printer never sent a Select...
... The duplex unit did not send an Option Ready response. 89 xx 06 The duplex option did not send back a page in the finisher. 2-22 Service Manual This can be picked from the duplex option. (x1=media source) 8E xx 03 The error code is displayed whenever the printer never sent a Select...
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... is on the second line of power saver and initiate a printer warm up the printer. The printer has been configured to the previous state. 2-24 Service Manual or Press GO to take the printer offline. Press Menu > or Menu< to take the printer out of the Ready screen. The Go button must...
... is on the second line of power saver and initiate a printer warm up the printer. The printer has been configured to the previous state. 2-24 Service Manual or Press GO to take the printer offline. Press Menu > or Menu< to take the printer out of the Ready screen. The Go button must...
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... the page prints. Press Menu> or until Reset Printer is processing or printing a list of Busy. Press Go to return to reset the printer. 2-26 Service Manual The Not Ready message is processing data. Note: The printer indicator light blinks while the printer is displayed. Press Go to return to take the...
... the page prints. Press Menu> or until Reset Printer is processing or printing a list of Busy. Press Go to return to reset the printer. 2-26 Service Manual The Not Ready message is processing data. Note: The printer indicator light blinks while the printer is displayed. Press Go to return to take the...