Quick Reference
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... Scanning to a flash drive or memory card 18 Scanning directly to e-mail using the printer software 18 Scanning to a PDF...18 Canceling scan jobs...19 Troubleshooting 19 Notices 23 3
... Scanning to a flash drive or memory card 18 Scanning directly to e-mail using the printer software 18 Scanning to a PDF...18 Canceling scan jobs...19 Troubleshooting 19 Notices 23 3
Quick Reference
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...in Toolbars, the Print or Print Preview dialog, or the printer display (depending on one sheet. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one side of the... for a set amount of your printer's environmental impact even further. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on both sides of the paper. About...
...in Toolbars, the Print or Print Preview dialog, or the printer display (depending on one sheet. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one side of the... for a set amount of your printer's environmental impact even further. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on both sides of the paper. About...
Quick Reference
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... Go to the Lexmark Web site at http://support.lexmark.com. Access your operating system 3 Download the driver and install the printer software. Notes: • This program is installed automatically with the printer software if the printer has wireless capability. • Troubleshoot the printer. ...ink. • Schedule automatic printing of copies to install this program from Windows. Note: Updated printer software may be available at www.lexmark.com. 2 Navigate to install some additional programs. The following : • Select the number of Web pages. • Access Picnik ...
... Go to the Lexmark Web site at http://support.lexmark.com. Access your operating system 3 Download the driver and install the printer software. Notes: • This program is installed automatically with the printer software if the printer has wireless capability. • Troubleshoot the printer. ...ink. • Schedule automatic printing of copies to install this program from Windows. Note: Updated printer software may be available at www.lexmark.com. 2 Navigate to install some additional programs. The following : • Select the number of Web pages. • Access Picnik ...
Quick Reference
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...-In-One Center (in Mac OS X version 10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on a wireless network. Note: Your printer may not come with the printer software if the printer has wireless ...
...-In-One Center (in Mac OS X version 10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on a wireless network. Note: Your printer may not come with the printer software if the printer has wireless ...
Quick Reference
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...or other network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not ...solve the problem, then try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel,...
...or other network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not ...solve the problem, then try one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel,...
Quick Reference
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... Power Saver timeout in the Setup menu, then press and hold for three seconds to turn off . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead...
... Power Saver timeout in the Setup menu, then press and hold for three seconds to turn off . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead...
Quick Reference
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... THE PRINT JOB Note: This solution applies to a defective port. Note: Make sure the printer is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. REMOVE AND REINSTALL THE PRINTER SOFTWARE 21 If the cable is... any obvious damage. Print job does not print or is not in Power Saver mode. The cartridges should click firmly into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS...
... THE PRINT JOB Note: This solution applies to a defective port. Note: Make sure the printer is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. REMOVE AND REINSTALL THE PRINTER SOFTWARE 21 If the cable is... any obvious damage. Print job does not print or is not in Power Saver mode. The cartridges should click firmly into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS...
Quick Reference
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...Clean Printhead, and then press . The USB port is enabled. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the computer. If USB Host Controller and USB Root Hub are listed, then... printer software or firmware. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. ...
...Clean Printhead, and then press . The USB port is enabled. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the computer. If USB Host Controller and USB Root Hub are listed, then... printer software or firmware. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. ...
Quick Reference
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... Circle Road Lexington, KY 40550 (859) 232-3000 For additional compliance information, see the complete network troubleshooting information in which it operates. Trademarks Lexmark and Lexmark with Part 68 of Lexmark International, Inc., registered in conjunction with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR...
... Circle Road Lexington, KY 40550 (859) 232-3000 For additional compliance information, see the complete network troubleshooting information in which it operates. Trademarks Lexmark and Lexmark with Part 68 of Lexmark International, Inc., registered in conjunction with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR...
User Guide
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......112 Cleaning the scanner glass...112 Troubleshooting 113 Before you troubleshoot...113 Using the Service Center to solve printer problems 113 If Troubleshooting does not solve your problem 113 Setup troubleshooting...113 Jams and misfeeds troubleshooting...119 Print troubleshooting...121 Copy and scan troubleshooting...123 Fax troubleshooting...125 Memory card troubleshooting...131 Wireless troubleshooting...133 Notices 152 Product information...152...
......112 Cleaning the scanner glass...112 Troubleshooting 113 Before you troubleshoot...113 Using the Service Center to solve printer problems 113 If Troubleshooting does not solve your problem 113 Setup troubleshooting...113 Jams and misfeeds troubleshooting...119 Print troubleshooting...121 Copy and scan troubleshooting...123 Fax troubleshooting...125 Memory card troubleshooting...131 Wireless troubleshooting...133 Notices 152 Product information...152...
User Guide
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... • Return ink cartridges for ? Finding information about the printer What are you looking for reuse or recycling through the Lexmark Cartridge Collection Program. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. •... using the "Clean Printhead" and "Deep Clean Printhead" features. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software CD. • Clean the printhead....
... • Return ink cartridges for ? Finding information about the printer What are you looking for reuse or recycling through the Lexmark Cartridge Collection Program. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. •... using the "Clean Printhead" and "Deep Clean Printhead" features. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software CD. • Clean the printhead....
User Guide
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...the printed warranty that came with your printer. Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support... support so that they may serve you looking for your region or country can be found on the Support Web site (support.lexmark.com) or on your operating system. Warranty information varies by country or region: • In the US-See the Statement ...
...the printed warranty that came with your printer. Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support... support so that they may serve you looking for your region or country can be found on the Support Web site (support.lexmark.com) or on your operating system. Warranty information varies by country or region: • In the US-See the Statement ...
User Guide
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...-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Scan a document and produce text that you can edit with the printer software if the printer has wireless capability. • Troubleshoot the printer. • Access the printer maintenance... functions. • Contact technical support. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar) Lexmark Tools for Office...
...-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Scan a document and produce text that you can edit with the printer software if the printer has wireless capability. • Troubleshoot the printer. • Access the printer maintenance... functions. • Contact technical support. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar) Lexmark Tools for Office...
User Guide
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...Printer Services dialog (not available in Mac OS X v10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the features of these programs or some of the functions of the...; Save settings. These applications are installed along with some of these programs, depending on thecomputer. Use the Lexmark All-In-One Center (referred to as All-In-One Center) Lexmark Fax Setup Utility (referred to as Fax Setup Utility) To • Scan photos and documents. •...
...Printer Services dialog (not available in Mac OS X v10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the features of these programs or some of the functions of the...; Save settings. These applications are installed along with some of these programs, depending on thecomputer. Use the Lexmark All-In-One Center (referred to as All-In-One Center) Lexmark Fax Setup Utility (referred to as Fax Setup Utility) To • Scan photos and documents. •...
User Guide
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... line through the telephone handset. A dial tone lets you do not hear a dial tone through both the wall jack and the printer, then see "Fax troubleshooting checklist" on the printer? If you set to hear it. If you know if the telephone line is working . Adjusting the ringer volume 1 Press to...
... line through the telephone handset. A dial tone lets you do not hear a dial tone through both the wall jack and the printer, then see "Fax troubleshooting checklist" on the printer? If you set to hear it. If you know if the telephone line is working . Adjusting the ringer volume 1 Press to...
User Guide
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...not appear after a minute, then click the CD icon on the desktop. 3 Double-click the Lexmark Extras folder. 4 Double-click Lexmark Setup Assistant. 5 Follow the instructions on troubleshooting specific connection types if you encounter difficulties during wireless configuration. Networking 96 Using the printer wirelessly 1 ...to remove the USB cable connecting the printer to use the printer wirelessly. See related topics on troubleshooting specific connection types if you have configured your printer for one type of connection and that you encounter difficulties during ...
...not appear after a minute, then click the CD icon on the desktop. 3 Double-click the Lexmark Extras folder. 4 Double-click Lexmark Setup Assistant. 5 Follow the instructions on troubleshooting specific connection types if you encounter difficulties during wireless configuration. Networking 96 Using the printer wirelessly 1 ...to remove the USB cable connecting the printer to use the printer wirelessly. See related topics on troubleshooting specific connection types if you have configured your printer for one type of connection and that you encounter difficulties during ...
User Guide
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..., use the Service Center link. To open the Service Center, use one of these methods: Method 1 If it appears on page 116 Troubleshooting 113 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded... and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support.
..., use the Service Center link. To open the Service Center, use one of these methods: Method 1 If it appears on page 116 Troubleshooting 113 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded... and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support.
User Guide
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..., indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 Note: Do not release and until Language appears on . • "Print job does not ...the print queue" on page 118 • "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press ...
..., indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 114 Note: Do not release and until Language appears on . • "Print job does not ...the print queue" on page 118 • "Cannot print through USB" on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press ...
User Guide
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Troubleshooting 115 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth.
Troubleshooting 115 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth.
User Guide
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... should click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly. Troubleshooting 116 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power...supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. If the ...
... should click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly. Troubleshooting 116 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power...supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. If the ...