Wireless Setup Guide
Page 3
... a network using MAC address filtering 10 Connecting to a wireless network using Windows 12 Installing the printer on a wireless network (Windows 12 Connecting to a wireless network using Macintosh 14 Installing the printer on a wireless network (Macintosh 14 Troubleshooting wireless setup 17 Connecting using a USB cable 28 USB setup and connection...28 Connecting using an...
... a network using MAC address filtering 10 Connecting to a wireless network using Windows 12 Installing the printer on a wireless network (Windows 12 Connecting to a wireless network using Macintosh 14 Installing the printer on a wireless network (Macintosh 14 Troubleshooting wireless setup 17 Connecting using a USB cable 28 USB setup and connection...28 Connecting using an...
Wireless Setup Guide
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... phones, security system cameras, other computers on the wireless network. Troubleshooting wireless setup 17 For most networks, the printer should be within the range of the wireless access point (wireless router). • The printer is located away from which you are not sure if the SSID...8226; The SSID is correct. If you are performing a task. • The correct printer port is installed on the computer from obstacles that may interfere with the wireless signal. Troubleshooting wireless setup For more information on printing a network setup page, refer to the User's Guide...
... phones, security system cameras, other computers on the wireless network. Troubleshooting wireless setup 17 For most networks, the printer should be within the range of the wireless access point (wireless router). • The printer is located away from which you are not sure if the SSID...8226; The SSID is correct. If you are performing a task. • The correct printer port is installed on the computer from obstacles that may interfere with the wireless signal. Troubleshooting wireless setup For more information on printing a network setup page, refer to the User's Guide...
Wireless Setup Guide
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.... Refer to the documentation that came with your printer for optimal performance is not positioned too closely to...encountered problems while installing, or if your printer does not appear in the printers folder or as microwave ovens or other...your Web browser. Make sure the SSID the printer is using matches the wireless network SSID. MOVE ...• If there are possible solutions. CHECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER Print ... See if you can access them from other devices such as a printer option when sending a print job, you have access to find the ...
.... Refer to the documentation that came with your printer for optimal performance is not positioned too closely to...encountered problems while installing, or if your printer does not appear in the printers folder or as microwave ovens or other...your Web browser. Make sure the SSID the printer is using matches the wireless network SSID. MOVE ...• If there are possible solutions. CHECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER Print ... See if you can access them from other devices such as a printer option when sending a print job, you have access to find the ...
Wireless Setup Guide
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...numbers, and symbols found on a keyboard. ASCII characters are A-F, a-f, and 0-9. or • Exactly 64 hexadecimal characters. End your wireless network. Troubleshooting wireless setup 20 b Click Network. ASCII characters in a WPA passphrase are stored. or • Exactly 5 or 13 ASCII characters. If your.... The "Router" entry is using Wireless Equivalent Privacy (WEP) security, the WEP key should be: • From 8 to access the printer over your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another network through a VPN ...
...numbers, and symbols found on a keyboard. ASCII characters are A-F, a-f, and 0-9. or • Exactly 64 hexadecimal characters. End your wireless network. Troubleshooting wireless setup 20 b Click Network. ASCII characters in a WPA passphrase are stored. or • Exactly 5 or 13 ASCII characters. If your.... The "Router" entry is using Wireless Equivalent Privacy (WEP) security, the WEP key should be: • From 8 to access the printer over your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another network through a VPN ...
Wireless Setup Guide
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...not continue after the USB cable is attached Check the USB cable If the configuration software does not allow you to continue configuring your printer wirelessly after you attach the USB cable, there may be horizontal or vertical. Hubs, switch boxes, and docking stations can be a...there is any USB port on your local network when connected to the computer and the printer. Be aware that some organizations will lose your connection to a wireless printer on your computer. Troubleshooting wireless setup 21 Communication with the wireless network, or contact the person who set the ...
...not continue after the USB cable is attached Check the USB cable If the configuration software does not allow you to continue configuring your printer wirelessly after you attach the USB cable, there may be horizontal or vertical. Hubs, switch boxes, and docking stations can be a...there is any USB port on your local network when connected to the computer and the printer. Be aware that some organizations will lose your connection to a wireless printer on your computer. Troubleshooting wireless setup 21 Communication with the wireless network, or contact the person who set the ...
Wireless Setup Guide
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...-shared key are A-F, a-f, and 0-9. WPA pre-shared key A valid WPA pre-shared key must be : • From 8 to the printer. Note: ASCII keys are several reasons why the target network might not appear in the network list because they do not broadcast their SSIDs. 1...keyboard. 2 Attach the small, square connector to 63 ASCII characters. ASCII characters are A-F, a-f, and 0-9. or • Exactly 64 hexadecimal characters. Troubleshooting wireless setup 22 WEP key or WPA pre-shared key not valid ERROR MADE WHEN ENTERING KEY • Carefully retype the key. • Verify ...
...-shared key are A-F, a-f, and 0-9. WPA pre-shared key A valid WPA pre-shared key must be : • From 8 to the printer. Note: ASCII keys are several reasons why the target network might not appear in the network list because they do not broadcast their SSIDs. 1...keyboard. 2 Attach the small, square connector to 63 ASCII characters. ASCII characters are A-F, a-f, and 0-9. or • Exactly 64 hexadecimal characters. Troubleshooting wireless setup 22 WEP key or WPA pre-shared key not valid ERROR MADE WHEN ENTERING KEY • Carefully retype the key. • Verify ...
Wireless Setup Guide
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...devices • Garage door openers • Security cameras Note: Changing the wireless channel that network is correct. • Continue setting up the printer. It will join the remote network when it is functioning properly: • Attempt to connect to other resources on the network. • ...issues. Note: If you are unable to communicate with devices on the last screen, but the printer will report that network: 1 Select I want to the access point. Troubleshooting wireless setup 23 Sources of RF interference between the wireless access point and the installing computer by ...
...devices • Garage door openers • Security cameras Note: Changing the wireless channel that network is correct. • Continue setting up the printer. It will join the remote network when it is functioning properly: • Attempt to connect to other resources on the network. • ...issues. Note: If you are unable to communicate with devices on the last screen, but the printer will report that network: 1 Select I want to the access point. Troubleshooting wireless setup 23 Sources of RF interference between the wireless access point and the installing computer by ...
Wireless Setup Guide
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... is configured for the network, manually entering all network information. USB ports can be so busy that the printer is plugged in to reduce network traffic. Troubleshooting wireless setup 24 There is a problem with printer These are possible solutions. THERE ARE TOO MANY DEVICES ON THE WIRELESS NETWORK A wireless device will communicate on...
... is configured for the network, manually entering all network information. USB ports can be so busy that the printer is plugged in to reduce network traffic. Troubleshooting wireless setup 24 There is a problem with printer These are possible solutions. THERE ARE TOO MANY DEVICES ON THE WIRELESS NETWORK A wireless device will communicate on...
Wireless Setup Guide
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...restarting the computer. • Try installing the printer driver again. • Try uninstalling, and then reinstalling the printer driver. Re-enable the firewall and continue to troubleshoot. • Update any programs associated with the printer to see if you are possible solutions. ...Check to the firewall whitelist. Troubleshooting wireless setup 25 Insert the Software...
...restarting the computer. • Try installing the printer driver again. • Try uninstalling, and then reinstalling the printer driver. Re-enable the firewall and continue to troubleshoot. • Update any programs associated with the printer to see if you are possible solutions. ...Check to the firewall whitelist. Troubleshooting wireless setup 25 Insert the Software...
Wireless Setup Guide
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... (other than the Windows firewall) on the computer. Network printer does not show up the printer using the most recent update available from the manufacturer. In Windows XP and earlier 1 Click Start. 2 Click All Programs or Programs Accessories Command Prompt. Troubleshooting wireless setup 26 Find the network SSID 1 Type the IP...
... (other than the Windows firewall) on the computer. Network printer does not show up the printer using the most recent update available from the manufacturer. In Windows XP and earlier 1 Click Start. 2 Click All Programs or Programs Accessories Command Prompt. Troubleshooting wireless setup 26 Find the network SSID 1 Type the IP...
Wireless Setup Guide
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... again 1 Do one of the wireless access point and the WEP key or WPA passphrase when prompted. Note: You may be prompted to connect the printer to the computer again using the installation cable as 192.168.1.1. 2 Type the user name and password for future reference. Note: Make sure you copy... of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Wireless Setup Utility. Troubleshooting wireless setup 27
... again 1 Do one of the wireless access point and the WEP key or WPA passphrase when prompted. Note: You may be prompted to connect the printer to the computer again using the installation cable as 192.168.1.1. 2 Type the user name and password for future reference. Note: Make sure you copy... of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Wireless Setup Utility. Troubleshooting wireless setup 27
Wireless Setup Guide
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... wireless 26 S selecting connection type 9 setting up the printer local connection 28 steps setting up printer 5 T troubleshooting wireless network 17 troubleshooting, wireless network printer does not show up in printer selection list during installation (Windows) 26 printer cannot connect to wireless network 18 U unable to communicate 24 USB 24 printer configuration 28 V Virtual Private Network 21 VPN lose...
... wireless 26 S selecting connection type 9 setting up the printer local connection 28 steps setting up printer 5 T troubleshooting wireless network 17 troubleshooting, wireless network printer does not show up in printer selection list during installation (Windows) 26 printer cannot connect to wireless network 18 U unable to communicate 24 USB 24 printer configuration 28 V Virtual Private Network 21 VPN lose...
User's Guide
Page 6
Adjusting Power Saver...141 Setting up e-mail alerts...142 Restoring the factory default settings...142 Troubleshooting 143 Solving basic printer problems...143 Printer control panel display is blank or displays only diamonds 143 Solving printing problems...143 Jobs do not print...143 Confidential and other held jobs do ...
Adjusting Power Saver...141 Setting up e-mail alerts...142 Restoring the factory default settings...142 Troubleshooting 143 Solving basic printer problems...143 Printer control panel display is blank or displays only diamonds 143 Solving printing problems...143 Jobs do not print...143 Confidential and other held jobs do ...
User's Guide
Page 118
...Trace mode. Invalid Network Code You need to download valid network printing code for the printer. Hex Trace The printer is connected to a computer by a USB cable, do not touch the printer control panel while this message appears on the display. Note: Network code may be ...downloaded while this message appears on the display. Understanding printer messages 118 Warning-Potential Damage: If your printer is in the Ready state, and Hex Trace is complete. You can use Hex Trace to troubleshoot printer problems. Invalid Engine Code You need to download valid engine code...
...Trace mode. Invalid Network Code You need to download valid network printing code for the printer. Hex Trace The printer is connected to a computer by a USB cable, do not touch the printer control panel while this message appears on the display. Note: Network code may be ...downloaded while this message appears on the display. Understanding printer messages 118 Warning-Potential Damage: If your printer is in the Ready state, and Hex Trace is complete. You can use Hex Trace to troubleshoot printer problems. Invalid Engine Code You need to download valid engine code...
User's Guide
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...; Other electronic equipment plugged into the outlet is working. • The printer is blank or displays only diamonds The printer self test failed. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. Troubleshooting 143 Troubleshooting Solving basic printer problems If there are possible solutions. Once you have checked each of...
...; Other electronic equipment plugged into the outlet is working. • The printer is blank or displays only diamonds The printer self test failed. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. Troubleshooting 143 Troubleshooting Solving basic printer problems If there are possible solutions. Once you have checked each of...
User's Guide
Page 144
... you want to the network. MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE For more information about installing a network printer, click View User's Guide and Documentation on the Lexmark Web site at www.lexmark.com. MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING ...installed and that the printer is functioning correctly. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs do not print The documents contain unavailable fonts. 1 Open the document you are secure. Troubleshooting 144 If the ...
... you want to the network. MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE For more information about installing a network printer, click View User's Guide and Documentation on the Lexmark Web site at www.lexmark.com. MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING ...installed and that the printer is functioning correctly. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs do not print The documents contain unavailable fonts. 1 Open the document you are secure. Troubleshooting 144 If the ...
User's Guide
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Incorrect characters print Make sure the printer is not in each tray. 2 If necessary, adjust the settings from the wrong tray or on to print These are possible solutions. Troubleshooting 145 Tray linking does not work LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY 1 Load the same size and ...type of paper in each tray. 2 Move the paper guides to the correct positions for each tray. If Ready Hex appears on the printer control panel ...
Incorrect characters print Make sure the printer is not in each tray. 2 If necessary, adjust the settings from the wrong tray or on to print These are possible solutions. Troubleshooting 145 Tray linking does not work LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY 1 Load the same size and ...type of paper in each tray. 2 Move the paper guides to the correct positions for each tray. If Ready Hex appears on the printer control panel ...
User's Guide
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... does not operate correctly or quits after it is installed These are possible solutions. Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the down arrow button until Settings appears, and then press . 3 Press the down arrow button until General Settings .... Large jobs do not collate These are possible solutions. Try one or more of the printer to allow envelopes to On. Troubleshooting 146 Envelope seals when printing Due to Off in the software overrides the setting in the job. Note: Setting Collate to humidity and ...
... does not operate correctly or quits after it is installed These are possible solutions. Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the down arrow button until Settings appears, and then press . 3 Press the down arrow button until General Settings .... Large jobs do not collate These are possible solutions. Try one or more of the printer to allow envelopes to On. Troubleshooting 146 Envelope seals when printing Due to Off in the software overrides the setting in the job. Note: Setting Collate to humidity and ...
User's Guide
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... the guides are using, select the option. Troubleshooting 147 CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait about 10 seconds, and then turn the printer on. Mac OS 9 users should make sure the printer is securely connected to the printer system board. MAKE SURE THE OPTION IS SELECTED...
... the guides are using, select the option. Troubleshooting 147 CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait about 10 seconds, and then turn the printer on. Mac OS 9 users should make sure the printer is securely connected to the printer system board. MAKE SURE THE OPTION IS SELECTED...
User's Guide
Page 149
...isolate print quality problems, print the print quality test pages, but first make sure the standard tray is loaded: 1 Turn the printer off . 2 From the printer control panel, hold down arrow button until Prt Quality Pgs appears, and then press . Load the paper stack toward the back... then Ready appears. Isolating print quality problems To help you . or A4-size paper in the following topics may have a printer part that requires adjustment or replacement. Troubleshooting 149 5 Press the down arrow button until Jam Recovery appears, and then press . 6 Press the down arrow button until ...
...isolate print quality problems, print the print quality test pages, but first make sure the standard tray is loaded: 1 Turn the printer off . 2 From the printer control panel, hold down arrow button until Prt Quality Pgs appears, and then press . Load the paper stack toward the back... then Ready appears. Isolating print quality problems To help you . or A4-size paper in the following topics may have a printer part that requires adjustment or replacement. Troubleshooting 149 5 Press the down arrow button until Jam Recovery appears, and then press . 6 Press the down arrow button until ...