User's Guide
Page 6
... font support, including the new Euro currency symbol. Performance The Optra E310 printer prints up to conserve toner when printing drafts. Print quality Selectable print resolution to optimize printer/job performance: true 600 x 600 dpi resolution for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font...
... font support, including the new Euro currency symbol. Performance The Optra E310 printer prints up to conserve toner when printing drafts. Print quality Selectable print resolution to optimize printer/job performance: true 600 x 600 dpi resolution for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font...
User's Guide
Page 13
4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down on the cartridge until it drops into place. b Gently push down between the print cartridge slots. Installing the print cartridge 3
4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down on the cartridge until it drops into place. b Gently push down between the print cartridge slots. Installing the print cartridge 3
User's Guide
Page 14
...is installed. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). What to your printer's functions. 4 Chapter 1: The basics Using a parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. 6 Close the printer cover. Connecting the printer to your computer To print... an IEEE-compliant cable, you may be printing, but nothing prints. Printer seems to use all of toner. Replace the cartridge. • The print cartridge may not be able to be defective. Printer is on , but pages are not printing and the Error light is...
...is installed. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). What to your printer's functions. 4 Chapter 1: The basics Using a parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. 6 Close the printer cover. Connecting the printer to your computer To print... an IEEE-compliant cable, you may be printing, but nothing prints. Printer seems to use all of toner. Replace the cartridge. • The print cartridge may not be able to be defective. Printer is on , but pages are not printing and the Error light is...
User's Guide
Page 21
...in the paper feeder. The automatic paper feeder holds up to 150 sheets, depending on the thickness of the paper. Paper fails to do: Toner smudges appear on the thickness of the paper. • Make sure the paper guides are properly positioned against the edges of the paper. ..., print a test page. To print a test page, the print cartridge must be installed (see page 2). Printing a test page To check that your printer is straight and unwrinkled. Printing a test page 11 back of paper. • Remove the paper from the paper feeder and fan the paper. Paper sticks...
...in the paper feeder. The automatic paper feeder holds up to 150 sheets, depending on the thickness of the paper. Paper fails to do: Toner smudges appear on the thickness of the paper. • Make sure the paper guides are properly positioned against the edges of the paper. ..., print a test page. To print a test page, the print cartridge must be installed (see page 2). Printing a test page To check that your printer is straight and unwrinkled. Printing a test page 11 back of paper. • Remove the paper from the paper feeder and fan the paper. Paper sticks...
User's Guide
Page 47
Select the next darker print setting. • If Toner Saver is straight and unwrinkled. • Replace the print cartridge. If you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather...8226; Replace the print cartridge. Vertical or horizontal streaks appear on the page. • Run Engine Clean Cycle to remove any toner that may have a printer part that may have accumulated (see "Engine clean cycle" on page 56). • Make sure you are using MarkVision or your...
Select the next darker print setting. • If Toner Saver is straight and unwrinkled. • Replace the print cartridge. If you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather...8226; Replace the print cartridge. Vertical or horizontal streaks appear on the page. • Run Engine Clean Cycle to remove any toner that may have a printer part that may have accumulated (see "Engine clean cycle" on page 56). • Make sure you are using MarkVision or your...
User's Guide
Page 48
... software application. - If you cannot print a test page, call the number listed on . • The printer is on your printer registration card. • Outside the U.S., contact your Lexmark printer driver. • Try a different kind of xerographic bond paper. • Choose a different fill pattern in ...a printer memory card" on the back of purchase. paper jam has been cleared. Faint images or repetitive spots appear on the page. • Run Engine Clean Cycle to reset the printer. 36 Chapter 4: Troubleshooting Paper designed for 3 seconds to remove any toner that...
... software application. - If you cannot print a test page, call the number listed on . • The printer is on your printer registration card. • Outside the U.S., contact your Lexmark printer driver. • Try a different kind of xerographic bond paper. • Choose a different fill pattern in ...a printer memory card" on the back of purchase. paper jam has been cleared. Faint images or repetitive spots appear on the page. • Run Engine Clean Cycle to reset the printer. 36 Chapter 4: Troubleshooting Paper designed for 3 seconds to remove any toner that...
User's Guide
Page 68
... one sheet of plain paper through the paper path to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state. 8 If necessary, repeat this process two or three... times until all of the excess toner is removed. 56 Chapter 4: Troubleshooting The ...
... one sheet of plain paper through the paper path to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state. 8 If necessary, repeat this process two or three... times until all of the excess toner is removed. 56 Chapter 4: Troubleshooting The ...
User's Guide
Page 69
...isolate print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state. Print quality test pages To help you 've isolated the problem, ...i.e., print is too light, toner streaks, etc., refer to the troubleshooting tables beginning on page 35. The operator panel Paper Jam light is on...
...isolate print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state. Print quality test pages To help you 've isolated the problem, ...i.e., print is too light, toner streaks, etc., refer to the troubleshooting tables beginning on page 35. The operator panel Paper Jam light is on...
User's Guide
Page 75
...appear light or blurred. Some shipping cartons have printed instructions for your printer. Print cartridge maintenance 59 Printer is on, but pages are not printing and the Error light ... in worldwide recycling at no cost to be printing, but nothing prints. Recycling used Lexmark's Operation ReSourceSM program lets you . If the shipping label is installed. Replace the cartridge. •... Make sure you may be out of toner. Jobs are blank. Replace the cartridge. • The print cartridge may use in the ...
...appear light or blurred. Some shipping cartons have printed instructions for your printer. Print cartridge maintenance 59 Printer is on, but pages are not printing and the Error light ... in worldwide recycling at no cost to be printing, but nothing prints. Recycling used Lexmark's Operation ReSourceSM program lets you . If the shipping label is installed. Replace the cartridge. •... Make sure you may be out of toner. Jobs are blank. Replace the cartridge. • The print cartridge may use in the ...
User's Guide
Page 102
... paper weight. Optional memory you , in the printer that uses heat and pressure to make up unused space. Grams per inch. The 6 lights on the operator panel that make toner adhere to the printer without interruption. To free up a system, subsystem or ...network. DL. To transfer information, such as size, weight and style. Imitation of the paper. Printer setting defined when the printer is explicitly specified. Printed page orientation...
... paper weight. Optional memory you , in the printer that uses heat and pressure to make up unused space. Grams per inch. The 6 lights on the operator panel that make toner adhere to the printer without interruption. To free up a system, subsystem or ...network. DL. To transfer information, such as size, weight and style. Imitation of the paper. Printer setting defined when the printer is explicitly specified. Printed page orientation...
User's Guide
Page 103
...printers from a single setup file. Lexmark's process established to operate your computer, such as booting up. orientation. print cartridge. Glossary X-3 manual feed. O operating system. Operation ReSource. The 6 lights and 1 button on top of the printer, which the printer responds. output bin. The replaceable unit inside the printer... toner cartridges and print units. A bidirectional interface for displaying, altering or testing printer features and settings. leading edge. Paper measuring 8.5 x 11 in . A printer utility that contains the toner supply...
...printers from a single setup file. Lexmark's process established to operate your computer, such as booting up. orientation. print cartridge. Glossary X-3 manual feed. O operating system. Operation ReSource. The 6 lights and 1 button on top of the printer, which the printer responds. output bin. The replaceable unit inside the printer... toner cartridges and print units. A bidirectional interface for displaying, altering or testing printer features and settings. leading edge. Paper measuring 8.5 x 11 in . A printer utility that contains the toner supply...
User's Guide
Page 104
.... A program shipped with the printer to install printer drivers, test printer setup, and complete the setup of the printed page. Toolkit. R Ready. reset. setup utility. software application. Any program loaded on state. standard protocol. system board. toner. The material that remains in ...Windows applications and scale them to the initial power-on your computer used to create the printed page. U USB (Universal Serial Bus). Printer setting selected by a user that adheres ...
.... A program shipped with the printer to install printer drivers, test printer setup, and complete the setup of the printed page. Toolkit. R Ready. reset. setup utility. software application. Any program loaded on state. standard protocol. system board. toner. The material that remains in ...Windows applications and scale them to the initial power-on your computer used to create the printed page. U USB (Universal Serial Bus). Printer setting selected by a user that adheres ...
User's Guide
Page 107
... installing 2 maintaining 57 problems 4, 59 print quality 1200 Image Quality vi toner saver vi printer attendance information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 ...NPA Mode setting 71 USB Port Enabled setting 70 supplies, ordering 57 system board shield, removing 13 T test page, printing 11 toner saver vi Top Cover Open light 45 transparency types 25 troubleshooting 58 clearing paper jams 32 engine clean cycle 56 indicator lights 37 ...
... installing 2 maintaining 57 problems 4, 59 print quality 1200 Image Quality vi toner saver vi printer attendance information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 ...NPA Mode setting 71 USB Port Enabled setting 70 supplies, ordering 57 system board shield, removing 13 T test page, printing 11 toner saver vi Top Cover Open light 45 transparency types 25 troubleshooting 58 clearing paper jams 32 engine clean cycle 56 indicator lights 37 ...
Service Manual
Page 21
General Information This printer is a letter-quality laser page printer designed to attach to an IBM Personal Computer or other computers compatible with the IBM Personal Computer (with 386 processor or higher) and Macintosh Computers ... country. Some options are available. 4044-XXX 1. Product Name MT/Model Speed Base Memory Emulations Connectivity Resolution Starter Toner Cartridge Optra E310 4044-001 8 pages per minute 2MB Optra E312 4044-201 10 pages per minute 4MB Optra E312L 4044-2L1 10 pages per minute 4MB PSLII, PCL6, PPDS PSLII, PCL6, PPDS PSLII, PCL6, PPDS...
General Information This printer is a letter-quality laser page printer designed to attach to an IBM Personal Computer or other computers compatible with the IBM Personal Computer (with 386 processor or higher) and Macintosh Computers ... country. Some options are available. 4044-XXX 1. Product Name MT/Model Speed Base Memory Emulations Connectivity Resolution Starter Toner Cartridge Optra E310 4044-001 8 pages per minute 2MB Optra E312 4044-201 10 pages per minute 4MB Optra E312L 4044-2L1 10 pages per minute 4MB PSLII, PCL6, PPDS PSLII, PCL6, PPDS PSLII, PCL6, PPDS...
Service Manual
Page 32
... page 2-17. 2-10 Service Manual Go to "Cold Fuser Service Check" on page 2-23. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light Toner not fused to the paper Action Go to the "Paper Feed Service Check" on page 2-21...
... page 2-17. 2-10 Service Manual Go to "Cold Fuser Service Check" on page 2-23. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light Toner not fused to the paper Action Go to the "Paper Feed Service Check" on page 2-21...
Service Manual
Page 33
Go to "Toner on back of page Incorrect characters print Paper jams Main Motor noisy or does not move Paper never picks Paper feeds continuously Paper skew Printer not communicating with host Paper wrinkled or bent Top cover will not close Operator panel button does not respond Operator panel LEDs do not light... to "Paper Feed Service Check" on page 2-24. 4044-XXX Symptom Blank page Black page Heavy background Light print White or black lines or bands Toner on back of page" on page 2-34. Go to "Paper Feed Service Check" on page 2-33. Go to "Light print" on page 2-24. Go to...
Go to "Toner on back of page Incorrect characters print Paper jams Main Motor noisy or does not move Paper never picks Paper feeds continuously Paper skew Printer not communicating with host Paper wrinkled or bent Top cover will not close Operator panel button does not respond Operator panel LEDs do not light... to "Paper Feed Service Check" on page 2-24. 4044-XXX Symptom Blank page Black page Heavy background Light print White or black lines or bands Toner on back of page" on page 2-34. Go to "Paper Feed Service Check" on page 2-33. Go to "Light print" on page 2-24. Go to...
Service Manual
Page 35
... cover open switch lever. 4044-XXX Cover Open Switch Service Check Note: Make sure a toner cartridge is properly seated in CN2 of the HVPS. If it does, replace the HVPS. FRU Models E310 & E312 Cover Open Switch Model E310 HVPS Engine/LVPS Board Action Make sure the cover open switch cable is installed...
... cover open switch lever. 4044-XXX Cover Open Switch Service Check Note: Make sure a toner cartridge is properly seated in CN2 of the HVPS. If it does, replace the HVPS. FRU Models E310 & E312 Cover Open Switch Model E310 HVPS Engine/LVPS Board Action Make sure the cover open switch cable is installed...
Service Manual
Page 39
...it is easily broken. Diagnostic Information 2-17 The line voltage to the printer must be within the following limits: 100 V ac - 127 V ac for the low voltage model printer 200 V ac - 240 V ac for the high voltage model printer Turn the printer off and wait a few minutes for the fuser lamp to touch ...the glass housing with the left side cover and fuser wire cover removed. Be careful not to cool. You can weaken the glass. 4044-XXX Fuser Service Check Cold Fuser Service Check When toner is ...
...it is easily broken. Diagnostic Information 2-17 The line voltage to the printer must be within the following limits: 100 V ac - 127 V ac for the low voltage model printer 200 V ac - 240 V ac for the high voltage model printer Turn the printer off and wait a few minutes for the fuser lamp to touch ...the glass housing with the left side cover and fuser wire cover removed. Be careful not to cool. You can weaken the glass. 4044-XXX Fuser Service Check Cold Fuser Service Check When toner is ...
Service Manual
Page 40
... the thermistor cable from CN1 on the LVPS board. Check for excessive toner buildup on the surface of the thermistor. The resistance measures approximately 225K ohms when cool. Clean or replace as necessary. Turn the printer off and disconnect the thermistor cable from CN10 on the engine board. ...on one of the lamp contacts. 2-18 Service Manual 4044-XXX The fuser lamp does light FRU Model 310 Thermistor Model 312 Thermistor Models E310 & E312 Fuser Lamp Action If the fuser lamp comes on and a fuser failure LED error code displays, be sure the thermistor is ...
... the thermistor cable from CN1 on the LVPS board. Check for excessive toner buildup on the surface of the thermistor. The resistance measures approximately 225K ohms when cool. Clean or replace as necessary. Turn the printer off and disconnect the thermistor cable from CN10 on the engine board. ...on one of the lamp contacts. 2-18 Service Manual 4044-XXX The fuser lamp does light FRU Model 310 Thermistor Model 312 Thermistor Models E310 & E312 Fuser Lamp Action If the fuser lamp comes on and a fuser failure LED error code displays, be sure the thermistor is ...
Service Manual
Page 50
... correct, check the printhead cable for the media being printed. A worn transfer roller causes the printer to evenly distribute the toner. Go to a worn transfer roller. 4044-XXX Paper "trees", wrinkles, stacks poorly or curls FRU Models E310 & E312 Transfer Roller Action This problem is most likely due to the "High Voltage Power...
... correct, check the printhead cable for the media being printed. A worn transfer roller causes the printer to evenly distribute the toner. Go to a worn transfer roller. 4044-XXX Paper "trees", wrinkles, stacks poorly or curls FRU Models E310 & E312 Transfer Roller Action This problem is most likely due to the "High Voltage Power...