User's Guide
Page 6
... and change your printer settings • view your printer driver to 8 pages per minute for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font manager utility with the Toner Saver setting selected from...complex jobs quickly. Ease of fonts for quick job turnaround. Performance The Optra E310 printer prints up to conserve toner when printing drafts. Print quality Selectable print resolution to optimize printer/job performance: true 600 x 600 dpi resolution for crisp images and...
... and change your printer settings • view your printer driver to 8 pages per minute for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font manager utility with the Toner Saver setting selected from...complex jobs quickly. Ease of fonts for quick job turnaround. Performance The Optra E310 printer prints up to conserve toner when printing drafts. Print quality Selectable print resolution to optimize printer/job performance: true 600 x 600 dpi resolution for crisp images and...
User's Guide
Page 13
b Gently push down between the print cartridge slots. Installing the print cartridge 3 4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down on the cartridge until it drops into place.
b Gently push down between the print cartridge slots. Installing the print cartridge 3 4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down on the cartridge until it drops into place.
User's Guide
Page 14
...light or blurred. Jobs are blank. If you use all of toner. Printer is on, but pages are not printing and the Error light is installed. Connecting the printer to your computer To print from software loaded on solid. Printer seems to do: • Make sure you may be printing..., but nothing prints. Using a parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. What to be defective. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Replace the cartridge. • Make sure you...
...light or blurred. Jobs are blank. If you use all of toner. Printer is on, but pages are not printing and the Error light is installed. Connecting the printer to your computer To print from software loaded on solid. Printer seems to do: • Make sure you may be printing..., but nothing prints. Using a parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. What to be defective. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Replace the cartridge. • Make sure you...
User's Guide
Page 21
...2). back of paper. • Remove the paper from the paper feeder and fan the paper. Printing a test page To check that your printer is straight and unwrinkled. Paper fails to 150 sheets, depending on the thickness of the paper. • Make sure the paper guides are .... Printing a test page 11 The automatic paper feeder holds up to do: Toner smudges appear on the front or • Make sure the paper is working correctly, print a test page. Paper sticks together/printer feeds multiple sheets of the page. Troubleshooting Tips Problem: What to 150 sheets,...
...2). back of paper. • Remove the paper from the paper feeder and fan the paper. Printing a test page To check that your printer is straight and unwrinkled. Paper fails to 150 sheets, depending on the thickness of the paper. • Make sure the paper guides are .... Printing a test page 11 The automatic paper feeder holds up to do: Toner smudges appear on the front or • Make sure the paper is working correctly, print a test page. Paper sticks together/printer feeds multiple sheets of the page. Troubleshooting Tips Problem: What to 150 sheets,...
User's Guide
Page 47
...Run Engine Clean Cycle to remove any toner that may have a printer part that may affect how well toner adheres to the following tables. Vertical or horizontal streaks appear on the page. • Run Engine Clean Cycle to remove any toner that may have accumulated (see "Paper...print cartridge. Select the next darker print setting. • If Toner Saver is straight and unwrinkled. • Replace the print cartridge. Toner smudges appear on page 56). • Make sure you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it . ...
...Run Engine Clean Cycle to remove any toner that may have a printer part that may affect how well toner adheres to the following tables. Vertical or horizontal streaks appear on the page. • Run Engine Clean Cycle to remove any toner that may have accumulated (see "Paper...print cartridge. Select the next darker print setting. • If Toner Saver is straight and unwrinkled. • Replace the print cartridge. Toner smudges appear on page 56). • Make sure you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it . ...
User's Guide
Page 48
... Menu to print the job. paper jam has been cleared. the printer is in your Lexmark printer driver. • Try a different kind of paper. Faint images or repetitive spots appear on the page. • Run Engine Clean Cycle to remove any toner that may have enough memory to determine what the problem is on...
... Menu to print the job. paper jam has been cleared. the printer is in your Lexmark printer driver. • Try a different kind of paper. Faint images or repetitive spots appear on the page. • Run Engine Clean Cycle to remove any toner that may have enough memory to determine what the problem is on...
User's Guide
Page 68
...light and Press Button light blink, close the cover. a The printer feeds one sheet of the excess toner is blinking. 7 Do a long button press to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the... printer returns to the Ready state. 8 If necessary, repeat this process two or three times ...
...light and Press Button light blink, close the cover. a The printer feeds one sheet of the excess toner is blinking. 7 Do a long button press to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the... printer returns to the Ready state. 8 If necessary, repeat this process two or three times ...
User's Guide
Page 69
... print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state. When you evaluate print quality. The operator panel Paper Jam light is... on page 35. b Once the paper exits into the paper feeder. 5 When the Error light comes on, indicating the top cover is too light, toner streaks, etc., refer...
... print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state. When you evaluate print quality. The operator panel Paper Jam light is... on page 35. b Once the paper exits into the paper feeder. 5 When the Error light comes on, indicating the top cover is too light, toner streaks, etc., refer...
User's Guide
Page 75
If the shipping label is on solid. Printer seems to you supplies participate in worldwide recycling at no cost to be printing, but nothing prints. Recycling used Lexmark's Operation ReSourceSM program lets you . Troubleshooting Tips Problem Characters appear light or blurred. Action... light is installed. Some shipping cartons have printed instructions for your printer. Print cartridge maintenance 59 Replace the cartridge. • The print cartridge may be out of toner. Printer is not appropriate for participating in the specified country. Jobs are blank...
If the shipping label is on solid. Printer seems to you supplies participate in worldwide recycling at no cost to be printing, but nothing prints. Recycling used Lexmark's Operation ReSourceSM program lets you . Troubleshooting Tips Problem Characters appear light or blurred. Action... light is installed. Some shipping cartons have printed instructions for your printer. Print cartridge maintenance 59 Replace the cartridge. • The print cartridge may be out of toner. Printer is not appropriate for participating in the specified country. Jobs are blank...
User's Guide
Page 102
... paper. L landscape orientation. Dots per square meter. driver. E emulation. Fastbytes protocol. Optional memory you , in the printer that provides non-volatile storage for temporary or permanent storage. defrag. font. A way to isolate printing problems by showing you.... Metric measurement for example, PCL 5 emulation imitates the printer language used with the HewlettPackard LaserJet printer. configuration. (1) The arrangement of a computer system, printer or network. (2) The devices and programs that make toner adhere to the paper. G g/m². Grams per inch...
... paper. L landscape orientation. Dots per square meter. driver. E emulation. Fastbytes protocol. Optional memory you , in the printer that provides non-volatile storage for temporary or permanent storage. defrag. font. A way to isolate printing problems by showing you.... Metric measurement for example, PCL 5 emulation imitates the printer language used with the HewlettPackard LaserJet printer. configuration. (1) The arrangement of a computer system, printer or network. (2) The devices and programs that make toner adhere to the paper. G g/m². Grams per inch...
User's Guide
Page 103
...printer that exits the printer first. A printer utility that contains the toner supply. output bin. The replaceable unit inside the printer that works with the printer's bidirectional communication capability to change printer settings and display printer status. leading edge. Paper measuring 8.5 x 11 in printer memory. Feeding one minute. printer... as booting up. The edge of data between the computer and the printer. MarkVision. MB. printer language. media. Lexmark's process established to appear the same in . portrait orientation. manual feed...
...printer that exits the printer first. A printer utility that contains the toner supply. output bin. The replaceable unit inside the printer that works with the printer's bidirectional communication capability to change printer settings and display printer status. leading edge. Paper measuring 8.5 x 11 in printer memory. Feeding one minute. printer... as booting up. The edge of data between the computer and the printer. MarkVision. MB. printer language. media. Lexmark's process established to appear the same in . portrait orientation. manual feed...
User's Guide
Page 104
... can use a single font outline for both screen display and printing. S scalable font. status message. resolution. setting. system board. toner. software application. The material that indicates the printer needs service. State of the printer. A font whose characters are stored only as word processing or data compiling. reset. setup utility. standard protocol. A printed page...
... can use a single font outline for both screen display and printing. S scalable font. status message. resolution. setting. system board. toner. software application. The material that indicates the printer needs service. State of the printer. A font whose characters are stored only as word processing or data compiling. reset. setup utility. standard protocol. A printed page...
User's Guide
Page 107
... installing 2 maintaining 57 problems 4, 59 print quality 1200 Image Quality vi toner saver vi printer attendance information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 ...NPA Mode setting 71 USB Port Enabled setting 70 supplies, ordering 57 system board shield, removing 13 T test page, printing 11 toner saver vi Top Cover Open light 45 transparency types 25 troubleshooting 58 clearing paper jams 32 engine clean cycle 56 indicator lights 37 ...
... installing 2 maintaining 57 problems 4, 59 print quality 1200 Image Quality vi toner saver vi printer attendance information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 ...NPA Mode setting 71 USB Port Enabled setting 70 supplies, ordering 57 system board shield, removing 13 T test page, printing 11 toner saver vi Top Cover Open light 45 transparency types 25 troubleshooting 58 clearing paper jams 32 engine clean cycle 56 indicator lights 37 ...
Service Manual
Page 21
...1. Some options are available. Product Name MT/Model Speed Base Memory Emulations Connectivity Resolution Starter Toner Cartridge Optra E310 4044-001 8 pages per minute 2MB Optra E312 4044-201 10 pages per minute 4MB Optra E312L 4044-2L1 10 pages per minute 4MB PSLII, PCL6, PPDS PSLII, PCL6, PPDS ...8MB, 16MB, 32MB and 64MB Flash memory options of purchase for options available in every country. General Information This printer is a letter-quality laser page printer designed to attach to an IBM Personal Computer or other computers compatible with the IBM Personal Computer (with 386 ...
...1. Some options are available. Product Name MT/Model Speed Base Memory Emulations Connectivity Resolution Starter Toner Cartridge Optra E310 4044-001 8 pages per minute 2MB Optra E312 4044-201 10 pages per minute 4MB Optra E312L 4044-2L1 10 pages per minute 4MB PSLII, PCL6, PPDS PSLII, PCL6, PPDS ...8MB, 16MB, 32MB and 64MB Flash memory options of purchase for options available in every country. General Information This printer is a letter-quality laser page printer designed to attach to an IBM Personal Computer or other computers compatible with the IBM Personal Computer (with 386 ...
Service Manual
Page 32
... Service Check" on page 2-21. 4044-XXX Symptom Tables POST Symptom Table Symptom The main motor, cooling fan and fuser do not come on. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light...
... Service Check" on page 2-21. 4044-XXX Symptom Tables POST Symptom Table Symptom The main motor, cooling fan and fuser do not come on. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light...
Service Manual
Page 33
... "Operator Panel Service Check" on page 2-34. Go to "Heavy background" on page 2-24. Go to "Paper Feed Service Check" on page 2-30. Go to "Toner on back of page Incorrect characters print Paper jams Main Motor noisy or does not move Paper never picks Paper feeds continuously Paper skew... Printer not communicating with host Paper wrinkled or bent Top cover will not close Operator panel button does not respond Operator panel LEDs do not light ...
... "Operator Panel Service Check" on page 2-34. Go to "Heavy background" on page 2-24. Go to "Paper Feed Service Check" on page 2-30. Go to "Toner on back of page Incorrect characters print Paper jams Main Motor noisy or does not move Paper never picks Paper feeds continuously Paper skew... Printer not communicating with host Paper wrinkled or bent Top cover will not close Operator panel button does not respond Operator panel LEDs do not light ...
Service Manual
Page 35
... at CN2-2 of the engine/LVPS board. If voltage is present at CN1-1. If it does, replace the HVPS. FRU Models E310 & E312 Cover Open Switch Model E310 HVPS Engine/LVPS Board Action Make sure the cover open switch cable is installed and the cover closes all the way, engaging the... cover open switch lever down to engine/LVPS board cable. 4044-XXX Cover Open Switch Service Check Note: Make sure a toner cartridge is properly...
... at CN2-2 of the engine/LVPS board. If voltage is present at CN1-1. If it does, replace the HVPS. FRU Models E310 & E312 Cover Open Switch Model E310 HVPS Engine/LVPS Board Action Make sure the cover open switch cable is installed and the cover closes all the way, engaging the... cover open switch lever down to engine/LVPS board cable. 4044-XXX Cover Open Switch Service Check Note: Make sure a toner cartridge is properly...
Service Manual
Page 39
... observe the lamp turning on during POST. The line voltage to the printer must be within the following limits: 100 V ac - 127 V ac for the low voltage model printer 200 V ac - 240 V ac for the high voltage model printer Turn the printer off and wait a few minutes for the fuser lamp to cool. You... can weaken the glass. 4044-XXX Fuser Service Check Cold Fuser Service Check When toner is partially fused to the paper, it...
... observe the lamp turning on during POST. The line voltage to the printer must be within the following limits: 100 V ac - 127 V ac for the low voltage model printer 200 V ac - 240 V ac for the high voltage model printer Turn the printer off and wait a few minutes for the fuser lamp to cool. You... can weaken the glass. 4044-XXX Fuser Service Check Cold Fuser Service Check When toner is partially fused to the paper, it...
Service Manual
Page 40
... engine board. The resistance measures approximately 225K ohms when cool. Check for excessive toner buildup on the LVPS board. 4044-XXX The fuser lamp does light FRU Model 310 Thermistor Model 312 Thermistor Models E310 & E312 Fuser Lamp Action If the fuser lamp comes on and a fuser... CN1 on the surface of the thermistor. Replace the thermistor as necessary. Turn the printer off and disconnect the thermistor cable from CN1 on the surface of the thermistor. Check for excessive toner buildup on the LVPS board. Measure the resistance of the thermistor between CN10-1 and ...
... engine board. The resistance measures approximately 225K ohms when cool. Check for excessive toner buildup on the LVPS board. 4044-XXX The fuser lamp does light FRU Model 310 Thermistor Model 312 Thermistor Models E310 & E312 Fuser Lamp Action If the fuser lamp comes on and a fuser... CN1 on the surface of the thermistor. Replace the thermistor as necessary. Turn the printer off and disconnect the thermistor cable from CN1 on the surface of the thermistor. Check for excessive toner buildup on the LVPS board. Measure the resistance of the thermistor between CN10-1 and ...
Service Manual
Page 50
...pages can cause paper treeing problems, poor stacking or curl. If the problem still exists, replace the engine/LVPS board on the model E310 or the engine board on connectors CN3 and CN4. If the cable does not measure continuity, replace the cable. Disconnect the printhead ... on the model E312. 2-28 Service Manual If the voltages are not correct, replace the HVPS. A worn transfer roller causes the printer to evenly distribute the toner. Go to a worn transfer roller. If the voltage measurements are correct, check the printhead cable for the media being printed. Excessive ...
...pages can cause paper treeing problems, poor stacking or curl. If the problem still exists, replace the engine/LVPS board on the model E310 or the engine board on connectors CN3 and CN4. If the cable does not measure continuity, replace the cable. Disconnect the printhead ... on the model E312. 2-28 Service Manual If the voltages are not correct, replace the HVPS. A worn transfer roller causes the printer to evenly distribute the toner. Go to a worn transfer roller. If the voltage measurements are correct, check the printhead cable for the media being printed. Excessive ...