Quick Reference
Page 2
... printer is data. Refer to load a single sheet of media, or the media did not feed properly. To use the remaining toner, remove the print cartridge, gently shake it back and forth, and reinsert it. P/N 21S0282 EC 1SP004 Printed in the manual feed. Press Continue to display the secondary error code. All rights reserved. Press Continue twice quickly to print the page. data. When the Ready/Data light and Toner Low light are on solid, the printer...
... printer is data. Refer to load a single sheet of media, or the media did not feed properly. To use the remaining toner, remove the print cartridge, gently shake it back and forth, and reinsert it. P/N 21S0282 EC 1SP004 Printed in the manual feed. Press Continue to display the secondary error code. All rights reserved. Press Continue twice quickly to print the page. data. When the Ready/Data light and Toner Low light are on solid, the printer...
Setup Guide
Page 21
...find loading instructions for most print jobs. An output bin on top of the printer holds up to 150 sheets of plain paper, and a single-sheet manual feed. Use the manual feed to page... 150 A4, A5, B5, letter, Plain paper, transparencies, 15 legal, executive, folio labels, card stock 250 Plain paper 18 1 Plain paper, transparencies, 21 envelopes, labels, card stock Load paper 14 Use tray 1 for each tray. Source Tray 1 Optional 250-sheet tray Manual feed Capacity Paper sizes (sheets) supported Paper types supported Go to feed a single page, transparency, envelope, label...
...find loading instructions for most print jobs. An output bin on top of the printer holds up to 150 sheets of plain paper, and a single-sheet manual feed. Use the manual feed to page... 150 A4, A5, B5, letter, Plain paper, transparencies, 15 legal, executive, folio labels, card stock 250 Plain paper 18 1 Plain paper, transparencies, 21 envelopes, labels, card stock Load paper 14 Use tray 1 for each tray. Source Tray 1 Optional 250-sheet tray Manual feed Capacity Paper sizes (sheets) supported Paper types supported Go to feed a single page, transparency, envelope, label...
Setup Guide
Page 34
... documentation that shipped with USB or parallel cable Note: Business versions of Windows XP require that shipped with Windows XP. In addition to the following driver installation instructions, you have administrative access to verify printer setup: a Click Start Settings Printers. When a test page prints successfully, printer setup is installed. 5 Print a test page to install printer drivers on Lexmark's Web site at www.lexmark.com. Install drivers for simple print jobs, but they contain less functionality than our enhanced custom driver. Using Windows XP with your...
... documentation that shipped with USB or parallel cable Note: Business versions of Windows XP require that shipped with Windows XP. In addition to the following driver installation instructions, you have administrative access to verify printer setup: a Click Start Settings Printers. When a test page prints successfully, printer setup is installed. 5 Print a test page to install printer drivers on Lexmark's Web site at www.lexmark.com. Install drivers for simple print jobs, but they contain less functionality than our enhanced custom driver. Using Windows XP with your...
Setup Guide
Page 41
... page. 2 On the menu settings page: • Verify that the paper trays are correctly listed under "Printer Information." Verify that the options you installed are configured for a list of current printer settings: 1 Press and release Continue to bottom, and then cycles again). Print a menu settings page for the sizes and types of memory installed is not listed on the printer. Verify printer setup 34 Step 8: Verify printer setup Turning on the printer Printing a setup page 1 Plug one end of the printer cord into the power...
... page. 2 On the menu settings page: • Verify that the paper trays are correctly listed under "Printer Information." Verify that the options you installed are configured for a list of current printer settings: 1 Press and release Continue to bottom, and then cycles again). Print a menu settings page for the sizes and types of memory installed is not listed on the printer. Verify printer setup 34 Step 8: Verify printer setup Turning on the printer Printing a setup page 1 Plug one end of the printer cord into the power...
Setup Guide
Page 53
... nearest Lexmark authorized servicer in your use, and not for warranty service, remove all programs, data, and removable storage media. To obtain warranty service, you present this product does not function as "Remarketer." For further explanation of original purchase and this product: • Is manufactured from new parts, or new and serviceable used with the product. If you transfer this product to another user, warranty service under...
... nearest Lexmark authorized servicer in your use, and not for warranty service, remove all programs, data, and removable storage media. To obtain warranty service, you present this product does not function as "Remarketer." For further explanation of original purchase and this product: • Is manufactured from new parts, or new and serviceable used with the product. If you transfer this product to another user, warranty service under...
User's Reference
Page 10
... Print on special media, for transparencies, labels, envelopes, and card stock. Support media in tray 1. Check the status of your paper capacity. Support media in the top output bin. Increase your printer. Load a single sheet of paper/other media. Adjust the width of the media in tray 1 and the manual feed. Printer overview 10 1 Printer overview About your printer Tray 1 Front paper support Top output bin Rear paper support Manual feed Paper guide Front output door Optional 250-sheet tray Operator panel lights Use this feature: Tray 1 Rear paper support Front paper...
... Print on special media, for transparencies, labels, envelopes, and card stock. Support media in tray 1. Check the status of your paper capacity. Support media in the top output bin. Increase your printer. Load a single sheet of paper/other media. Adjust the width of the media in tray 1 and the manual feed. Printer overview 10 1 Printer overview About your printer Tray 1 Front paper support Top output bin Rear paper support Manual feed Paper guide Front output door Optional 250-sheet tray Operator panel lights Use this feature: Tray 1 Rear paper support Front paper...
User's Reference
Page 42
See Calling for service. If a jam occurs while printing labels from the top output bin. 2 Clear the jam. Warning: Serious damage to the backing sheet after clearing the jam. 2 Before resuming label printing, load paper in tray 1. 3 Press the Continue button and print 10 or more menu settings pages. The paper removes any remaining adhesive in or on the fuser. Clearing jams 42 If the jam occurs as the paper exits the optional 250-sheet tray into the printer: 1 Open the printer cover. 2 Remove the print cartridge (the cartridge may occur...
See Calling for service. If a jam occurs while printing labels from the top output bin. 2 Clear the jam. Warning: Serious damage to the backing sheet after clearing the jam. 2 Before resuming label printing, load paper in tray 1. 3 Press the Continue button and print 10 or more menu settings pages. The paper removes any remaining adhesive in or on the fuser. Clearing jams 42 If the jam occurs as the paper exits the optional 250-sheet tray into the printer: 1 Open the printer cover. 2 Remove the print cartridge (the cartridge may occur...
User's Reference
Page 53
... hold Cancel to reset the printer. Press and release Cancel to clear. - If you do : • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Wait for the message to stop processing. - Note: The Toner Low light does not come on if the 1,500-page starter print cartridge is getting low. Press and release Cancel to reset the printer. In addition, the toner in the print cartridge is installed. Understanding the operator panel lights What you can do: • Remove the print cartridge...
... hold Cancel to reset the printer. Press and release Cancel to clear. - If you do : • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Wait for the message to stop processing. - Note: The Toner Low light does not come on if the 1,500-page starter print cartridge is getting low. Press and release Cancel to reset the printer. In addition, the toner in the print cartridge is installed. Understanding the operator panel lights What you can do: • Remove the print cartridge...
User's Reference
Page 60
...; Replace the print cartridge. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel What this light sequence means: The printer is in the Ready mode, Hex Trace is active, and the toner in effect until you change it to extend the life of the cartridge. Any active print jobs are canceled. A user default setting remains in the print cartridge is getting low. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer...
...; Replace the print cartridge. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel What this light sequence means: The printer is in the Ready mode, Hex Trace is active, and the toner in effect until you change it to extend the life of the cartridge. Any active print jobs are canceled. A user default setting remains in the print cartridge is getting low. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer...
User's Reference
Page 73
..., located on the drivers CD, lets you change the following settings using the Local Printer Setup Utility: Paper Settings Paper Source Paper Size (per supported sources) Paper Type (per supported sources) Custom Types (per custom type number) Substitute Size Configure MP Paper Texture (per supported media) Paper Weight (per supported media) Paper Loading (per supported media) PostScript Settings Print PS Error Font Priority Finishing Settings Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border PCL...
..., located on the drivers CD, lets you change the following settings using the Local Printer Setup Utility: Paper Settings Paper Source Paper Size (per supported sources) Paper Type (per supported sources) Custom Types (per custom type number) Substitute Size Configure MP Paper Texture (per supported media) Paper Weight (per supported media) Paper Loading (per supported media) PostScript Settings Print PS Error Font Priority Finishing Settings Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border PCL...
User's Reference
Page 74
... Canada, you have a new print cartridge. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Note: The Toner Low light does not come on (in your printer. 6 Maintenance Conserving supplies Conserving supplies lowers printing costs. • When printing drafts, conserve toner by printing on both sides of the paper. Selecting the Very Light setting conserves toner. • Reduce paper consumption by changing the Print Darkness setting in this example, the light is on while the printer is installed. In other countries...
... Canada, you have a new print cartridge. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Note: The Toner Low light does not come on (in your printer. 6 Maintenance Conserving supplies Conserving supplies lowers printing costs. • When printing drafts, conserve toner by printing on both sides of the paper. Selecting the Very Light setting conserves toner. • Reduce paper consumption by changing the Print Darkness setting in this example, the light is on while the printer is installed. In other countries...
User's Reference
Page 79
... have a printer part that requires cleaning or replacement by a service technician. Replace the print cartridge. Replace it from side to side to find solutions for example, card stock or labels, be getting low on the front or back of the page. Vertical or horizontal streaks appear on the page. If you cannot fix the problem, contact the place where you do The print cartridge may have a replacement cartridge, order one now: 1 Remove the print cartridge. 2 Shake...
... have a printer part that requires cleaning or replacement by a service technician. Replace the print cartridge. Replace it from side to side to find solutions for example, card stock or labels, be getting low on the front or back of the page. Vertical or horizontal streaks appear on the page. If you cannot fix the problem, contact the place where you do The print cartridge may have a replacement cartridge, order one now: 1 Remove the print cartridge. 2 Shake...
User's Reference
Page 81
... the drivers CD (see Using the Local Printer Setup Utility). Pages are blank. • The print cartridge may be out of paper. The printer has missing or damaged parts. Contact the place where you can print a menu settings page, the problem is in the computer or the software application. - The operator panel lights do not • The lights may have a replacement cartridge, order one now. • Replace the print cartridge. Note: To change the Toner Low Alarm setting, install the Local Printer Setup...
... the drivers CD (see Using the Local Printer Setup Utility). Pages are blank. • The print cartridge may be out of paper. The printer has missing or damaged parts. Contact the place where you can print a menu settings page, the problem is in the computer or the software application. - The operator panel lights do not • The lights may have a replacement cartridge, order one now. • Replace the print cartridge. Note: To change the Toner Low Alarm setting, install the Local Printer Setup...
User's Reference
Page 84
... the print cartridge is installed. • Make sure the printer top cover is closed. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue What to do • Make sure you cleared the jam. While using 20 lb xerographic paper or 80 g/m2 A4 paper. Continue Cancel Unexpected characters print or characters are missing. • Make sure you are using the correct printer driver. • Press and hold Cancel to reset the printer. • Resend your printer driver. You want to use manual duplex...
... the print cartridge is installed. • Make sure the printer top cover is closed. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue What to do • Make sure you cleared the jam. While using 20 lb xerographic paper or 80 g/m2 A4 paper. Continue Cancel Unexpected characters print or characters are missing. • Make sure you are using the correct printer driver. • Press and hold Cancel to reset the printer. • Resend your printer driver. You want to use manual duplex...
User's Reference
Page 86
... Printer Settings Configuration sheet 69 Setup menu Auto CR after LF 70 Auto LF after CR 71 USB menu 72 MAC Binary PS 72 NPA Mode 72 Utility menu 70 Hex Trace 70 Print Quality Test Pages 70 Reset Factory Defaults 70 corner bucklers 250-sheet tray 26 E emission notices 7 envelopes 32 loading 32 manual feed 32 tray 1 31 sizes and weights 19 Error light 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68 call for service 61 flushing data...
... Printer Settings Configuration sheet 69 Setup menu Auto CR after LF 70 Auto LF after CR 71 USB menu 72 MAC Binary PS 72 NPA Mode 72 Utility menu 70 Hex Trace 70 Print Quality Test Pages 70 Reset Factory Defaults 70 corner bucklers 250-sheet tray 26 E emission notices 7 envelopes 32 loading 32 manual feed 32 tray 1 31 sizes and weights 19 Error light 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68 call for service 61 flushing data...
User's Reference
Page 87
... 62 Load Paper, manual feeder 56 Load Paper, tray 1 or 250-sheet tray 56 Manual Duplex 57 Memory full 63 Not ready 50, 51 Offline 50, 51 Print Cartridge error 58 Printer Top Cover Open 58 Printing a directory 52 Printing a font list 52 Printing menu settings pages 52 Printing Print Quality Test Pages 52 Programming flash 52 Ready/Data 50 Resetting printer 60 Restoring factory defaults 60 Standard bin full 57 Toner Low 53, 54, 55, 57 Unformatted flash 67 Waiting 54 P paper 21, 23, 25 loading 21, 23, 25 250-sheet tray 25 manual feed 23 tray 1 21 sizes and...
... 62 Load Paper, manual feeder 56 Load Paper, tray 1 or 250-sheet tray 56 Manual Duplex 57 Memory full 63 Not ready 50, 51 Offline 50, 51 Print Cartridge error 58 Printer Top Cover Open 58 Printing a directory 52 Printing a font list 52 Printing menu settings pages 52 Printing Print Quality Test Pages 52 Programming flash 52 Ready/Data 50 Resetting printer 60 Restoring factory defaults 60 Standard bin full 57 Toner Low 53, 54, 55, 57 Unformatted flash 67 Waiting 54 P paper 21, 23, 25 loading 21, 23, 25 250-sheet tray 25 manual feed 23 tray 1 21 sizes and...
Service Manual
Page 22
... of printer problems. 4. Repair Information provides instructions for individual FRUs. Special tools and test equipment are working. CAUTION: When you see this chapter, as well as general environmental and safety instructions. 2. Unplug the product before you are listed in order to prevent problems. 7. xxii Service Manual Connector Locations uses illustrations to isolate failing field replaceable units (FRUs). 3. 4500 Preface This manual contains maintenance procedures for service personnel. Preventive Maintenance...
... of printer problems. 4. Repair Information provides instructions for individual FRUs. Special tools and test equipment are working. CAUTION: When you see this chapter, as well as general environmental and safety instructions. 2. Unplug the product before you are listed in order to prevent problems. 7. xxii Service Manual Connector Locations uses illustrations to isolate failing field replaceable units (FRUs). 3. 4500 Preface This manual contains maintenance procedures for service personnel. Preventive Maintenance...
Service Manual
Page 31
... troubleshooting paper feed problems, you DO NOT, FOR ANY REASON, disable the printhead shutter actuator when power is on the operator panel can indicate either a user error message or service error message. If all operator panel lights blink in this chapter to determine the corrective action necessary to the machine. CAUTION: NEVER manually actuate or disable the top cover interlock switch and the printhead shutter actuator at the same time. Use the service error code, user error message...
... troubleshooting paper feed problems, you DO NOT, FOR ANY REASON, disable the printhead shutter actuator when power is on the operator panel can indicate either a user error message or service error message. If all operator panel lights blink in this chapter to determine the corrective action necessary to the machine. CAUTION: NEVER manually actuate or disable the top cover interlock switch and the printhead shutter actuator at the same time. Use the service error code, user error message...
Service Manual
Page 237
... use parts catalog 7-1 main drive 7-12 miscellaneous 7-27 options 7-22 paper feed 7-14 printhead 7-16 performing self test (E320/E322) 3-1 POST symptoms 2-32, 2-60 power-on operations 2-59 power-on self test (POST) 2-32, 2-60 PPDS (E320/E322) 3-29 preventive maintenance 6-1 print directory (E320/E322) 3-19 print quality problems solving 2-92 print quality test pages using 2-103, 2-104 printer buffer (E320/E322) 3-19 printer diagnostics mode (E220/E321/ E323) 3-40 printer error secondary lights 2-41 printer mode (E320/E322) configuration...
... use parts catalog 7-1 main drive 7-12 miscellaneous 7-27 options 7-22 paper feed 7-14 printhead 7-16 performing self test (E320/E322) 3-1 POST symptoms 2-32, 2-60 power-on operations 2-59 power-on self test (POST) 2-32, 2-60 PPDS (E320/E322) 3-29 preventive maintenance 6-1 print directory (E320/E322) 3-19 print quality problems solving 2-92 print quality test pages using 2-103, 2-104 printer buffer (E320/E322) 3-19 printer diagnostics mode (E220/E321/ E323) 3-40 printer error secondary lights 2-41 printer mode (E320/E322) configuration...
Service Manual
Page 238
... engine error 2-51, 2-52 paper picks during POST 2-81 secondary 2-9 paper picks sheets 2-83 software 2-11 paper skews 2-84 subcode 2-10 paper trees, curls 2-84 toner sensor error 2-49 parallel port 2-85 transfer roll error 2-47 print quality 2-86 transport motor error 2-51 image density 2-89 service error secondary lights 2-43 light print 2-90 service information lights 2-42 partial blank image 2-89 poor fusing of image 2-90 toner on back of page 2-91 white or black lines 2-91 transfer roll 2-99 I-10 Service Manual
... engine error 2-51, 2-52 paper picks during POST 2-81 secondary 2-9 paper picks sheets 2-83 software 2-11 paper skews 2-84 subcode 2-10 paper trees, curls 2-84 toner sensor error 2-49 parallel port 2-85 transfer roll error 2-47 print quality 2-86 transport motor error 2-51 image density 2-89 service error secondary lights 2-43 light print 2-90 service information lights 2-42 partial blank image 2-89 poor fusing of image 2-90 toner on back of page 2-91 white or black lines 2-91 transfer roll 2-99 I-10 Service Manual
