Troubleshooting Guide
Page 1
... N8000 series internal print server is not set up properly or is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you are using a USB port, make sure: • The power cord is plugged into the printer and a properly grounded ...1-800Lexmark (1-800-539-6275). The serial number is also listed on the display. You need to find a solution. See the label behind the toner waste container door of the printer. Performing Self Test appears on the menu settings page. The specified tray is empty Load paper in the U.S. For ...
... N8000 series internal print server is not set up properly or is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you are using a USB port, make sure: • The power cord is plugged into the printer and a properly grounded ...1-800Lexmark (1-800-539-6275). The serial number is also listed on the display. You need to find a solution. See the label behind the toner waste container door of the printer. Performing Self Test appears on the menu settings page. The specified tray is empty Load paper in the U.S. For ...
User's Guide
Page 4
Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 ...
Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 ...
User's Guide
Page 60
... fuser or ITU for the appropriate reordering number for your printer. Maintaining the printer The following is a list of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black ...Return Program print cartridge Magenta extra high yield Return Program print cartridge Yellow extra high yield Return Program print cartridge Toner waste container When an 82 Waste toner box nearly full message appears on the display, you should order a new fuser.Order the correct type of ...
... fuser or ITU for the appropriate reordering number for your printer. Maintaining the printer The following is a list of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black ...Return Program print cartridge Magenta extra high yield Return Program print cartridge Yellow extra high yield Return Program print cartridge Toner waste container When an 82 Waste toner box nearly full message appears on the display, you should order a new fuser.Order the correct type of ...
User's Guide
Page 107
...this product does not function as shown on the World Wide Web at Lexmark's option). Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any maintenance items included with Lexmark user's guides, manuals, instructions or guidance Unsuitable physical or operating environment ... When warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty C770, C772 printer Lexmark International, Inc. Before you transfer this product to deliver your use inconsistent with the printer shall end earlier if it...
...this product does not function as shown on the World Wide Web at Lexmark's option). Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any maintenance items included with Lexmark user's guides, manuals, instructions or guidance Unsuitable physical or operating environment ... When warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty C770, C772 printer Lexmark International, Inc. Before you transfer this product to deliver your use inconsistent with the printer shall end earlier if it...
Menus and Messages Guide
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The diagram shows the menu index on the printer. Menu Paper Menu Reports Settings Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin ...
The diagram shows the menu index on the printer. Menu Paper Menu Reports Settings Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin ...
Menus and Messages Guide
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... menus Menu Groups Note: An asterisk (*) next to a value indicates the default setting. Menu selection Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Purpose Review cyan toner status. Values Low Invalid Missing Defective OK Unsupported Low Invalid Missing Defective OK Unsupported Low Invalid Missing Defective OK Unsupported Low Invalid Missing...
... menus Menu Groups Note: An asterisk (*) next to a value indicates the default setting. Menu selection Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Purpose Review cyan toner status. Values Low Invalid Missing Defective OK Unsupported Low Invalid Missing Defective OK Unsupported Low Invalid Missing Defective OK Unsupported Low Invalid Missing...
Menus and Messages Guide
Page 54
...8226; Cancel the current job. • Press to activate the link buffer changes. - When Ready is nearly full. • Replace the waste toner bottle. Press to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in 30 seconds, and then... the rest of the buffer. • Cancel the current job. • Waste toner bottle is displayed, enable Resource Save. • Install additional memory. Download the correct download emulator version from the Lexmark Web site. The printer does not automatically reprint the page that prompted the message...
...8226; Cancel the current job. • Press to activate the link buffer changes. - When Ready is nearly full. • Replace the waste toner bottle. Press to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in 30 seconds, and then... the rest of the buffer. • Cancel the current job. • Waste toner bottle is displayed, enable Resource Save. • Install additional memory. Download the correct download emulator version from the Lexmark Web site. The printer does not automatically reprint the page that prompted the message...
Menus and Messages Guide
Page 56
...message remains, the hard disk may be defective and require replacing. 82.yy Waste toner box nearly full Press to clear the message and continue printing. 82.yy Replace Waste toner box • Replace the waste toner box. • Press to clear the message and continue processing. The printer... require a hard disk. 62 Disk full • Press to clear the message and continue printing. 82.yy Waste toner box missing Install the waste toner box and press continue printing. Understanding printer messages Message Action 56 USB port disabled • Press to clear the message.
...message remains, the hard disk may be defective and require replacing. 82.yy Waste toner box nearly full Press to clear the message and continue printing. 82.yy Replace Waste toner box • Replace the waste toner box. • Press to clear the message and continue processing. The printer... require a hard disk. 62 Disk full • Press to clear the message and continue printing. 82.yy Waste toner box missing Install the waste toner box and press continue printing. Understanding printer messages Message Action 56 USB port disabled • Press to clear the message.
Help Menu Pages
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... menu items, see the Menus and Messages Guide on the printer model or options installed. Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
... menu items, see the Menus and Messages Guide on the printer model or options installed. Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
Service Manual
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... tray 7-20 Assembly 14: Autocompensator assembly 7-21 Assembly 15: ITU assembly 7-22 Assembly 16: ITU drive assembly 7-23 Assembly 17: ITU loading 7-24 Assembly 18: Waste toner 7-26 Assembly 19: BOR drive assembly 7-27 Assembly 20: Cartridge contact assembly 7-28 Assembly 21: Cartridge drive assembly 7-29 Assembly 22: Electronics 7-30 Assembly 23...
... tray 7-20 Assembly 14: Autocompensator assembly 7-21 Assembly 15: ITU assembly 7-22 Assembly 16: ITU drive assembly 7-23 Assembly 17: ITU loading 7-24 Assembly 18: Waste toner 7-26 Assembly 19: BOR drive assembly 7-27 Assembly 20: Cartridge contact assembly 7-28 Assembly 21: Cartridge drive assembly 7-29 Assembly 22: Electronics 7-30 Assembly 23...
Service Manual
Page 161
... option is installed on the operator panel, the menus, and items available under each menu. Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
... option is installed on the operator panel, the menus, and items available under each menu. Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
Service Manual
Page 171
...Press to clear the message and continue printing. USB USB device unsupported Remove the USB device to clear the message. Waste Toner Life Warning • Waste toner bottle is enough printer memory to clear the message. Diagnostic information 2-129 Some held jobs until there is nearly full...Remove the USB device to print the contents of paper from the Lexmark Web site. 30 toner cartridge missing Install the specified toner cartridge, and close the front cover. 31 Defective Replace the specified toner cartridge, and close the front cover. USB The printer is ...
...Press to clear the message and continue printing. USB USB device unsupported Remove the USB device to clear the message. Waste Toner Life Warning • Waste toner bottle is enough printer memory to clear the message. Diagnostic information 2-129 Some held jobs until there is nearly full...Remove the USB device to print the contents of paper from the Lexmark Web site. 30 toner cartridge missing Install the specified toner cartridge, and close the front cover. 31 Defective Replace the specified toner cartridge, and close the front cover. USB The printer is ...
Service Manual
Page 177
... message and continue printing. See "Fuser assembly removal" on page 4-44. See "Fuser assembly removal" on page 4-49. Install the waste toner box, and press to clear the message and continue printing. See "ITU assembly removal" on page 4-44. • Replace the specified... information 2-135 Install the fuser unit. 5061 User attendance messages (continued) User primary message 63 Unformatted disk 82 Waste toner box nearly full 82 Replace Waste toner box 82 Waste toner box missing 83 ITU missing Explanation • Press to continue. If the error message remains, the hard disk may...
... message and continue printing. See "Fuser assembly removal" on page 4-44. See "Fuser assembly removal" on page 4-49. Install the waste toner box, and press to clear the message and continue printing. See "ITU assembly removal" on page 4-44. • Replace the specified... information 2-135 Install the fuser unit. 5061 User attendance messages (continued) User primary message 63 Unformatted disk 82 Waste toner box nearly full 82 Replace Waste toner box 82 Waste toner box missing 83 ITU missing Explanation • Press to continue. If the error message remains, the hard disk may...
Service Manual
Page 283
... about 10 seconds or until the clock face appears). 2. Remove the two screws (A) on the lower shield, and remove the ground wire screw (B). a. Open the waste toner container door, and slide the container out. 6. Enter Diagnostics mode. Print the Quick Test Page, if possible.
... about 10 seconds or until the clock face appears). 2. Remove the two screws (A) on the lower shield, and remove the ground wire screw (B). a. Open the waste toner container door, and slide the container out. 6. Enter Diagnostics mode. Print the Quick Test Page, if possible.
Service Manual
Page 285
... entire assembly, and press in and around the corner to replace all cable ties. 1. Repair information 4-57 Reinstall the ground screw, inner system board shield, waste toner container, outer system board shield, and the covers. Grasp the rectangular piece (J) of the media size sensing assembly fingers (H). 5061 2. Replacing the media size sensing...
... entire assembly, and press in and around the corner to replace all cable ties. 1. Repair information 4-57 Reinstall the ground screw, inner system board shield, waste toner container, outer system board shield, and the covers. Grasp the rectangular piece (J) of the media size sensing assembly fingers (H). 5061 2. Replacing the media size sensing...
Service Manual
Page 293
Remove waste toner container. 3. Reinsert paper tray into printer. 4. a. Repair information 4-65 Remove the broken pieces of the broken handle as far as it from the nip relief ...
Remove waste toner container. 3. Reinsert paper tray into printer. 4. a. Repair information 4-65 Remove the broken pieces of the broken handle as far as it from the nip relief ...
Service Manual
Page 295
Repair information 4-67 Once the handle snaps onto the post, press the upper portion of the handle to the right, and rotate the handle into the correct position. 5. Install the waste toner container. 7. This seats the nip relief lever into its home position. Replace the covers. 5061 4. Check for proper operation. 6.
Repair information 4-67 Once the handle snaps onto the post, press the upper portion of the handle to the right, and rotate the handle into the correct position. 5. Install the waste toner container. 7. This seats the nip relief lever into its home position. Replace the covers. 5061 4. Check for proper operation. 6.
Service Manual
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Connector J20 Bottom options connector Waste toner full Media size JETH1 Ethernet port JMMY1 Yellow printhead mirror motor Pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 3 4 5 6 7 8 9 10 ...
Connector J20 Bottom options connector Waste toner full Media size JETH1 Ethernet port JMMY1 Yellow printhead mirror motor Pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 3 4 5 6 7 8 9 10 ...
Service Manual
Page 456
... paper feed output (redrive) 7-14 paper feed transport 7-17 printheads 7-13 StapleSmart finisher 7-62, 7-63, 7-64, 7-65 transfer 7-12 vacuum transport belt assembly (VTB) 7-11 waste toner container 7-26 parts packets 7-71 pick rolls, removal 4-70 POR sequence 2-2 power cords 7-31 power-on sequence (POR) 2-2 PPDS Emulation 3-33 preventive maintenance 6-1 Print Mode...
... paper feed output (redrive) 7-14 paper feed transport 7-17 printheads 7-13 StapleSmart finisher 7-62, 7-63, 7-64, 7-65 transfer 7-12 vacuum transport belt assembly (VTB) 7-11 waste toner container 7-26 parts packets 7-71 pick rolls, removal 4-70 POR sequence 2-2 power cords 7-31 power-on sequence (POR) 2-2 PPDS Emulation 3-33 preventive maintenance 6-1 Print Mode...
Service Manual
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... packet, ITU loading-cyan 7-25 Parts packet, ITU loading (1xx/3xx)-magenta 7-25 Parts packet, ITU loading-black 7-25 Black terminal contact assembly 7-25, 7-39 Waste container latch 7-26 Waste container latch spring 7-26 Waste toner container 7-26 Part number index I-11
... packet, ITU loading-cyan 7-25 Parts packet, ITU loading (1xx/3xx)-magenta 7-25 Parts packet, ITU loading-black 7-25 Black terminal contact assembly 7-25, 7-39 Waste container latch 7-26 Waste container latch spring 7-26 Waste toner container 7-26 Part number index I-11