Wireless Setup Guide
Page 22
Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your Web browser. In ... All Programs or Programs ΠAccessories ΠCommand Prompt. MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from your printer for optimal performance is 300 feet, the maximum range for details on your wireless network, check to see if you have access to these devices...
Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your Web browser. In ... All Programs or Programs ΠAccessories ΠCommand Prompt. MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from your printer for optimal performance is 300 feet, the maximum range for details on your wireless network, check to see if you have access to these devices...
Wireless Setup Guide
Page 25
...USB cable is attached Check the USB cable If the configuration software does not allow you to continue configuring your printer wirelessly after you attach the USB cable, there may be a problem with printer lost when connected to Virtual Private Network (VPN) You will not allow users to communicate with the wireless network... will lose your connection to the USB cable, try using MAC address filtering to limit access to your wireless network, you must add the printer MAC address to the list of IP addresses, you set up your wireless network. USB ports may be on your computer.
...USB cable is attached Check the USB cable If the configuration software does not allow you to continue configuring your printer wirelessly after you attach the USB cable, there may be a problem with printer lost when connected to Virtual Private Network (VPN) You will not allow users to communicate with the wireless network... will lose your connection to the USB cable, try using MAC address filtering to limit access to your wireless network, you must add the printer MAC address to the list of IP addresses, you set up your wireless network. USB ports may be on your computer.
Wireless Setup Guide
Page 27
...the access point broadcasts on can join the network (for assistance. 3 Enter the SSID, wireless mode, and channel (if ad hoc is a problem with devices on the wireless network, there is selected) information. 4 Click Next and continue the installation. To avoid viewing this screen, use ...the Advanced installation method and select Do not verify the printer can help resolve interference issues. THE WIRELESS NETWORK IS NOT FUNCTIONING Confirm that network is functioning properly: • Attempt to connect to ...
...the access point broadcasts on can join the network (for assistance. 3 Enter the SSID, wireless mode, and channel (if ad hoc is a problem with devices on the wireless network, there is selected) information. 4 Click Next and continue the installation. To avoid viewing this screen, use ...the Advanced installation method and select Do not verify the printer can help resolve interference issues. THE WIRELESS NETWORK IS NOT FUNCTIONING Confirm that network is functioning properly: • Attempt to connect to ...
Wireless Setup Guide
Page 28
... on the back or on the front of the computer. • Try a different USB cable. Too many computers, printers, and other wireless devices can cause a wireless network to be so busy that a new device is unable to send ...8226; Adding another access point can be distorted or blocked by objects in the path between the access point and the printer. • Interior support columns, or walls made of metal or concrete • Floors • Room dividers or ... fish tanks, large plants, stacks of paper, and crowds of the installation cable is a problem with printer These are possible solutions.
... on the back or on the front of the computer. • Try a different USB cable. Too many computers, printers, and other wireless devices can cause a wireless network to be so busy that a new device is unable to send ...8226; Adding another access point can be distorted or blocked by objects in the path between the access point and the printer. • Interior support columns, or walls made of metal or concrete • Floors • Room dividers or ... fish tanks, large plants, stacks of paper, and crowds of the installation cable is a problem with printer These are possible solutions.
Wireless Setup Guide
Page 30
... computer are configured correctly, and the wireless network is working properly. Re-enable the firewall when you allow those programs to the wireless printer must match the SSID of the wireless network. a If you do not know the IP address of the wireless access point, do this.... on the computer Third-party (non-Microsoft) firewalls can interfere with your browser. If there is working , but the printer will not print wirelessly, a firewall could be the problem. Find the network SSID 1 Type the IP address of your wireless access point into the address field of your firewall ...
... computer are configured correctly, and the wireless network is working properly. Re-enable the firewall when you allow those programs to the wireless printer must match the SSID of the wireless network. a If you do not know the IP address of the wireless access point, do this.... on the computer Third-party (non-Microsoft) firewalls can interfere with your browser. If there is working , but the printer will not print wirelessly, a firewall could be the problem. Find the network SSID 1 Type the IP address of your wireless access point into the address field of your firewall ...
User's Guide
Page 4
24x paper jam...124 250 paper jam...124 Troubleshooting 125 Understanding printer messages...125 Solving basic printer problems...131 Solving printing problems...131 Solving option problems...135 Solving paper feed problems...137 Solving print quality problems...138 Solving color quality problems...148 Contacting Customer Support...152 Notices 153 Product information...153 Edition notice...153 Power consumption...157 Index 167 Contents 4
24x paper jam...124 250 paper jam...124 Troubleshooting 125 Understanding printer messages...125 Solving basic printer problems...131 Solving printing problems...131 Solving option problems...135 Solving paper feed problems...137 Solving print quality problems...138 Solving color quality problems...148 Contacting Customer Support...152 Notices 153 Product information...153 Edition notice...153 Power consumption...157 Index 167 Contents 4
User's Guide
Page 5
..., during a lightning storm. This product uses a printing process that all cables from the wall outlet before moving the printer, follow these things happen, a risk of such problems. Remove the power cord from the electrical outlet before inspecting it off , and unplug the power cord from the...To avoid the risk of electric shock when cleaning the exterior of trying to cool before proceeding. CAUTION-POTENTIAL INJURY: This product uses a laser. Note: Use the handholds located on the power cord. Do not subject the power cord to a properly grounded electrical outlet that discusses...
..., during a lightning storm. This product uses a printing process that all cables from the wall outlet before moving the printer, follow these things happen, a risk of such problems. Remove the power cord from the electrical outlet before inspecting it off , and unplug the power cord from the...To avoid the risk of electric shock when cleaning the exterior of trying to cool before proceeding. CAUTION-POTENTIAL INJURY: This product uses a laser. Note: Use the handholds located on the power cord. Do not subject the power cord to a properly grounded electrical outlet that discusses...
User's Guide
Page 7
... photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on the Lexmark Web site at http://support.lexmark.com. Click to perform basic tasks. If you for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that...
... photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on the Lexmark Web site at http://support.lexmark.com. Click to perform basic tasks. If you for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that...
User's Guide
Page 48
...the paper fibers in .), we recommend 90 g/m2 or heavier paper. Paper lighter than 182 x 257 mm (7.2 x 10.1 in a sheet of the printer to 48 hours before printing. For paper smaller than 75 g/m2 (20 lb) might not be found in the same environment as the... paper before printing by storing it . Curl Curl is exposed to curl at http://support.lexmark.com. Paper and specialty media guidelines 48 Excessive curl can cause paper feeding problems. Curl can cause feeding problems. Smoothness Paper smoothness directly affects print quality. Always use it in the trays, can contribute...
...the paper fibers in .), we recommend 90 g/m2 or heavier paper. Paper lighter than 182 x 257 mm (7.2 x 10.1 in a sheet of the printer to 48 hours before printing. For paper smaller than 75 g/m2 (20 lb) might not be found in the same environment as the... paper before printing by storing it . Curl Curl is exposed to curl at http://support.lexmark.com. Paper and specialty media guidelines 48 Excessive curl can cause paper feeding problems. Curl can cause feeding problems. Smoothness Paper smoothness directly affects print quality. Always use it in the trays, can contribute...
User's Guide
Page 49
... trouble-free printing. Use papers printed with relative humidity between 40 and 60%. • Store paper in the same source; When in fewer paper feeding problems and better print quality. mixing results in xerographic copiers. Selecting preprinted forms and letterhead Use these paper storage guidelines to 200°C (392°F) without...
... trouble-free printing. Use papers printed with relative humidity between 40 and 60%. • Store paper in the same source; When in fewer paper feeding problems and better print quality. mixing results in xerographic copiers. Selecting preprinted forms and letterhead Use these paper storage guidelines to 200°C (392°F) without...
User's Guide
Page 57
...manufacturer or vendor to prevent sheets from the standard 250-sheet tray or the manual feeder. • Use transparencies designed specifically for laser printers. Note: Transparencies can be printed at a temperature up to 175° C (350° F) without melting, discoloring, ...a local utility. • To prevent print quality problems, avoid getting fingerprints on transparencies: • Feed transparencies from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010 for A4-size transparencies. The top...
...manufacturer or vendor to prevent sheets from the standard 250-sheet tray or the manual feeder. • Use transparencies designed specifically for laser printers. Note: Transparencies can be printed at a temperature up to 175° C (350° F) without melting, discoloring, ...a local utility. • To prevent print quality problems, avoid getting fingerprints on transparencies: • Feed transparencies from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010 for A4-size transparencies. The top...
User's Guide
Page 59
.... • Do not use labels with chemicals that preprinting, perforation, and creasing may contaminate the printer. Print samples on card stock: • From MarkVision Professional, the printer software, or the printer control panel: 1 Set the Paper Type to Card Stock. 2 Set the Paper Weight to Card... Stock Weight. 3 Set the Card Stock Weight to Normal or Heavy. • Be aware that may significantly affect the print quality and cause jams or other paper handling problems...
.... • Do not use labels with chemicals that preprinting, perforation, and creasing may contaminate the printer. Print samples on card stock: • From MarkVision Professional, the printer software, or the printer control panel: 1 Set the Paper Type to Card Stock. 2 Set the Paper Weight to Card... Stock Weight. 3 Set the Card Stock Weight to Normal or Heavy. • Be aware that may significantly affect the print quality and cause jams or other paper handling problems...
User's Guide
Page 62
...the buttons when the dots appear, and then wait for Config Menu to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons until Reports appears, and then press ....followed by Ready. b In the Start Search or Run box, type control printers. c Press Enter, or click OK. The printers folder opens. 2 Double-click the printer icon. Ready appears. Canceling a print job from the printer control panel 1 Press . After the directory list prints, Ready appears. The ...
...the buttons when the dots appear, and then wait for Config Menu to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons until Reports appears, and then press ....followed by Ready. b In the Start Search or Run box, type control printers. c Press Enter, or click OK. The printers folder opens. 2 Double-click the printer icon. Ready appears. Canceling a print job from the printer control panel 1 Press . After the directory list prints, Ready appears. The ...
User's Guide
Page 64
...Yellow, or Black Toner Cartridges Shows the status of the waste toner box Understanding printer menus 64 Invalid Replace Missing or Defective OK Unsupported Imaging Kit OK Replace Black Imaging Kit Replace Color Imaging Kit Defective Shows the status of the imaging kit Waste Toner Box Near ...Full Replace Missing OK Shows the status of the toner cartridges Early Warning Low Note: Replace Cartridge indicates the cartridge is nearly empty, and print quality problems may result....
...Yellow, or Black Toner Cartridges Shows the status of the waste toner box Understanding printer menus 64 Invalid Replace Missing or Defective OK Unsupported Imaging Kit OK Replace Black Imaging Kit Replace Color Imaging Kit Defective Shows the status of the imaging kit Waste Toner Box Near ...Full Replace Missing OK Shows the status of the toner cartridges Early Warning Low Note: Replace Cartridge indicates the cartridge is nearly empty, and print quality problems may result....
User's Guide
Page 74
...Fonts menu Menu item Print Fonts PCL Fonts PostScript Fonts Description Prints a report of problems Notes: • The page prints when this item is selected. or A4-size paper. Understanding printer menus 74 Print Defects menu Menu item Print Defects Description Prints a diagnostic list ...8226; The list should be scanned into an asset database. Device Statistics menu Menu item Device Statistics Description Prints a report containing printer statistics such as TCP/IP address information Notes: • This menu item appears only for PCL and PostScript emulations. Asset Report...
...Fonts menu Menu item Print Fonts PCL Fonts PostScript Fonts Description Prints a report of problems Notes: • The page prints when this item is selected. or A4-size paper. Understanding printer menus 74 Print Defects menu Menu item Print Defects Description Prints a diagnostic list ...8226; The list should be scanned into an asset database. Device Statistics menu Menu item Device Statistics Description Prints a report containing printer statistics such as TCP/IP address information Notes: • This menu item appears only for PCL and PostScript emulations. Asset Report...
User's Guide
Page 89
... storage space Warning-Potential Damage: Do not turn off or reset the printer. Provides an estimate of the percentage coverage of a print job problem Notes: • When Activate is selected, all downloads to regular printer memory. Menu item Scale to Fit No Yes Description Scales page content ...to be installed in the printer and operating properly for this menu item to receive ...
... storage space Warning-Potential Damage: Do not turn off or reset the printer. Provides an estimate of the percentage coverage of a print job problem Notes: • When Activate is selected, all downloads to regular printer memory. Menu item Scale to Fit No Yes Description Scales page content ...to be installed in the printer and operating properly for this menu item to receive ...
User's Guide
Page 131
... specified toner cartridge. 2 Touch Continue to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are basic printer problems, or the printer is unresponsive, make sure: • The power... cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not...
... specified toner cartridge. 2 Touch Continue to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are basic printer problems, or the printer is unresponsive, make sure: • The power... cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not...
User's Guide
Page 135
...If an option is not functioning, then make sure the printer is not listed, reinstall it is listed in the Installed Options list. Mac OS 9 users should make sure it is selected in the Chooser. Solving option problems Settings chosen from the software program or application can change ...or override settings chosen from the wall outlet. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED Print a menu settings ...
...If an option is not functioning, then make sure the printer is not listed, reinstall it is listed in the Installed Options list. Mac OS 9 users should make sure it is selected in the Chooser. Solving option problems Settings chosen from the software program or application can change ...or override settings chosen from the wall outlet. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED Print a menu settings ...
User's Guide
Page 137
... TRAY Make sure the stack of the following: CHECK THE PAPER Use recommended paper and specialty media. Set Jam Recovery to Off. Solving paper feed problems Paper frequently jams These are possible solutions.
... TRAY Make sure the stack of the following: CHECK THE PAPER Use recommended paper and specialty media. Set Jam Recovery to Off. Solving paper feed problems Paper frequently jams These are possible solutions.
User's Guide
Page 138
Try one or more information, contact Customer Support. If the problem continues, the printer may help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 From the printer control panel, press and hold and the right arrow button while turning the printer on sequence, and then Config Menu appears. 4 Press the arrow...
Try one or more information, contact Customer Support. If the problem continues, the printer may help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 From the printer control panel, press and hold and the right arrow button while turning the printer on sequence, and then Config Menu appears. 4 Press the arrow...
