Troubleshooting Guide
Page 5
...the type of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is incorrect. • Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting ...Config Menu appears, and then press . Color Saver is defective. Transfer belt is defective Replace the fuser. Fuser is defective. Photoconductors are Clean the printhead dirty. Toner is Replace the toner defective, empty, cartridge. Resetting the Printer appears briefly, followed by a clock, and...
...the type of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is incorrect. • Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting ...Config Menu appears, and then press . Color Saver is defective. Transfer belt is defective Replace the fuser. Fuser is defective. Photoconductors are Clean the printhead dirty. Toner is Replace the toner defective, empty, cartridge. Resetting the Printer appears briefly, followed by a clock, and...
User's Guide
Page 12
... available under each menu. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading... Description Returns the display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Consists of the numbers 0-9, a backspace button, and a pound button Menus list A number of menus are available to make it ...
... available under each menu. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading... Description Returns the display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Consists of the numbers 0-9, a backspace button, and a pound button Menus list A number of menus are available to make it ...
User's Guide
Page 73
... Replace Waste Toner Box appears, you need to order replacement photoconductor(s). Part number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving is on the sides of the printer to lift it down. When Replace Fuser appears, replace the fuser immediately. Part number C52025X Part name Waste toner box Ordering...
... Replace Waste Toner Box appears, you need to order replacement photoconductor(s). Part number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving is on the sides of the printer to lift it down. When Replace Fuser appears, replace the fuser immediately. Part number C52025X Part name Waste toner box Ordering...
User's Guide
Page 89
...the Printer appears briefly, followed by a clock, and then Ready appears. Solution • If the problem is on the back of the page, replace the transfer belt. Printhead lenses are defective. Clean the printhead lenses. Fuser is...units. Replace the transfer belt. Streaked horizontal lines Example ABCDE ABCDE ABCDE Cause A toner cartridge is defective. Replace the fuser. Troubleshooting 89 Dark lines Example ABCDE ABCDE ABCDE Cause Toner cartridge(s), photoconductor, or transfer belt is defective, empty, or worn. Transfer belt is defective. Solution Replace the color...
...the Printer appears briefly, followed by a clock, and then Ready appears. Solution • If the problem is on the back of the page, replace the transfer belt. Printhead lenses are defective. Clean the printhead lenses. Fuser is...units. Replace the transfer belt. Streaked horizontal lines Example ABCDE ABCDE ABCDE Cause A toner cartridge is defective. Replace the fuser. Troubleshooting 89 Dark lines Example ABCDE ABCDE ABCDE Cause Toner cartridge(s), photoconductor, or transfer belt is defective, empty, or worn. Transfer belt is defective. Solution Replace the color...
Menus and Messages Guide
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... Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt 6 Note: Some menu items may not be available based on the printer model or the options installed. Returns the display to the previous screen 8 USB direct...
... Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt 6 Note: Some menu items may not be available based on the printer model or the options installed. Returns the display to the previous screen 8 USB direct...
Menus and Messages Guide
Page 47
... printer. 2 Make sure the fuser, transfer belt, trays, and all supplies are canceled. Resetting the printer The printer is set for the message to clear the message and resume printing. 47 A tutorial appears on the printer hard disk. Try one of jobs to be restored. Note: x represents the number of the printer. to clear. Remove all color...
... printer. 2 Make sure the fuser, transfer belt, trays, and all supplies are canceled. Resetting the printer The printer is set for the message to clear the message and resume printing. 47 A tutorial appears on the printer hard disk. Try one of jobs to be restored. Note: x represents the number of the printer. to clear. Remove all color...
Menus and Messages Guide
Page 52
...with it is recommended that has a paper jam) or Show all four colors) using the instruction sheet packaged with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser. 88 Cartridge low If print is faded, it may be possible to clear... printing. • Order the specified photoconductor (order black only or all four colors). When the print quality diminishes, install the new photoconductor(s) using the instruction sheet packaged with it. 84 Replace PC Unit Replace the specified photoconductor (replace black only or all appears, and then press ...
...with it is recommended that has a paper jam) or Show all four colors) using the instruction sheet packaged with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser. 88 Cartridge low If print is faded, it may be possible to clear... printing. • Order the specified photoconductor (order black only or all four colors). When the print quality diminishes, install the new photoconductor(s) using the instruction sheet packaged with it. 84 Replace PC Unit Replace the specified photoconductor (replace black only or all appears, and then press ...
Menus and Messages Guide
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... 51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 A Activating Menu Changes 43 AppleTalk... Warning 53 PCL Emul menu 28 PDF menu 27 PostScript menu 28 Power Saver 46 Print Directory menu 15 Print Fonts menu 14 Printer locked, enter PIN 46 printer messages 1565 Emulation error, load emulation option 48 200-250.yy Paper jam 52 31.72 Missing or Defective Cartridge 48 32 Replace...
... 51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 A Activating Menu Changes 43 AppleTalk... Warning 53 PCL Emul menu 28 PDF menu 27 PostScript menu 28 Power Saver 46 Print Directory menu 15 Print Fonts menu 14 Printer locked, enter PIN 46 printer messages 1565 Emulation error, load emulation option 48 200-250.yy Paper jam 52 31.72 Missing or Defective Cartridge 48 32 Replace...
Menus and Messages Guide
Page 55
...51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 Activating Menu Changes 43 ...Programming disk 46 Programming flash 46 Programming system code 46 Ready 46 Remote Management Active 46 Remove all color supplies 47 Remove paper from standard output bin 47 Resetting Fuser Count 47 Resetting the printer 47 Restore Held Jobs? 47 Restoring Factory Defaults 47 Serial 47 Setup Required 47 Some held jobs ...
...51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 Activating Menu Changes 43 ...Programming disk 46 Programming flash 46 Programming system code 46 Ready 46 Remote Management Active 46 Remove all color supplies 47 Remove paper from standard output bin 47 Resetting Fuser Count 47 Resetting the printer 47 Restore Held Jobs? 47 Restoring Factory Defaults 47 Serial 47 Setup Required 47 Some held jobs ...
Help Menu Pages
Page 10
... defective. The media being used does not meet Make sure the Paper Type and Paper the printer specifications. Replace the photoconductor units. A toner cartridge is worn or defective. Replace the toner cartridge. Replace the fuser. Fuser is low or may be almost empty. Solution Select a different Toner Darkness setting, RGB Brightness setting, or RGB...
... defective. The media being used does not meet Make sure the Paper Type and Paper the printer specifications. Replace the photoconductor units. A toner cartridge is worn or defective. Replace the toner cartridge. Replace the fuser. Fuser is low or may be almost empty. Solution Select a different Toner Darkness setting, RGB Brightness setting, or RGB...
Help Menu Pages
Page 19
... C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS Photoconductor Unit C53030X Photoconductor Unit, Multi-Pack C53034X Fuser (100V/50-60Hz) 40X3571 Fuser (120V/50-60Hz) [low voltage] 40X3569 Fuser (220-240V/50-60Hz) [high voltage] 40X3570 Transfer Belt 40X3572 Waste Toner Box C52025X For printer(s) C530, C532, C534 C530 C530 C530 C530 C530, C532, C534...
... C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS Photoconductor Unit C53030X Photoconductor Unit, Multi-Pack C53034X Fuser (100V/50-60Hz) 40X3571 Fuser (120V/50-60Hz) [low voltage] 40X3569 Fuser (220-240V/50-60Hz) [high voltage] 40X3570 Transfer Belt 40X3572 Waste Toner Box C52025X For printer(s) C530, C532, C534 C530 C530 C530 C530 C530, C532, C534...
Help Menu Pages
Page 24
Print defects guide Page 24 of 34 Print defects guide Repeating defects measurements Match a set of the vertical lines. Change the photoconductor unit for the color that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that shows this defect. 72.4 mm (2.85 inches) 28.3 mm (1.11 inches) Change the toner cartridge for the color that shows this defect. 35.7 mm (1.41 inches) 33.5 mm (1.32 inches) Change the fuser. 116.2 mm (4.58 inches)
Print defects guide Page 24 of 34 Print defects guide Repeating defects measurements Match a set of the vertical lines. Change the photoconductor unit for the color that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that shows this defect. 72.4 mm (2.85 inches) 28.3 mm (1.11 inches) Change the toner cartridge for the color that shows this defect. 35.7 mm (1.41 inches) 33.5 mm (1.32 inches) Change the fuser. 116.2 mm (4.58 inches)
Help Menu Pages
Page 25
... map Page 25 of 34 Menu map Menus list A number of menus are available to make it easy for you to change printer settings. Supplies Menu Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page Setup Menu Cyan Cartridge Paper Size/Type Device Statistics... List PostScript Menu Magenta PC Unit Paper Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt Security Network/Ports Help Max Invalid PIN TCP/IP Color Quality Job Expiration IPv6 Print...
... map Page 25 of 34 Menu map Menus list A number of menus are available to make it easy for you to change printer settings. Supplies Menu Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page Setup Menu Cyan Cartridge Paper Size/Type Device Statistics... List PostScript Menu Magenta PC Unit Paper Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt Security Network/Ports Help Max Invalid PIN TCP/IP Color Quality Job Expiration IPv6 Print...