User's Guide
Page 5
...80 Storing supplies ...81 Storing media ...81 Storing the toner cartridges and photoconductor units 81 Replacing the toner cartridges ...81 Recycling Lexmark products ...83 Replacing the photoconductor units ...83 Replacing the fuser ...83 Replacing the waste toner box ...83 Replacing the transfer ...for color registration 85 Removing the fuser for long-term storage ...86 Replacing the fuser after long-term storage 88 Chapter 9: Troubleshooting 90 Solving basic printer problems ...90 Solving display problems ...91 Solving printing problems ...91 Solving print quality problems ...93 Solving ...
...80 Storing supplies ...81 Storing media ...81 Storing the toner cartridges and photoconductor units 81 Replacing the toner cartridges ...81 Recycling Lexmark products ...83 Replacing the photoconductor units ...83 Replacing the fuser ...83 Replacing the waste toner box ...83 Replacing the transfer ...for color registration 85 Removing the fuser for long-term storage ...86 Replacing the fuser after long-term storage 88 Chapter 9: Troubleshooting 90 Solving basic printer problems ...90 Solving display problems ...91 Solving printing problems ...91 Solving print quality problems ...93 Solving ...
User's Guide
Page 84
... units to clean a camera lens). Printhead lenses 5 Clean the lenses using a can of compressed air (same as mentioned in Solving print quality problems in the Troubleshooting chapter. Warning: Do not touch the printhead lenses or they may be damaged. 6 Install the four toner cartridges. 7 Close the doors. 8 Turn the printer on...
... units to clean a camera lens). Printhead lenses 5 Clean the lenses using a can of compressed air (same as mentioned in Solving print quality problems in the Troubleshooting chapter. Warning: Do not touch the printhead lenses or they may be damaged. 6 Install the four toner cartridges. 7 Close the doors. 8 Turn the printer on...
User's Guide
Page 90
... printer problems Sometimes printer problems or an unresponsive printer are properly installed. Troubleshooting 90 If all of the problems listed are checked, and a problem still exists, turn the printer power on. When a problem occurs, first make sure that: ...
... printer problems Sometimes printer problems or an unresponsive printer are properly installed. Troubleshooting 90 If all of the problems listed are checked, and a problem still exists, turn the printer power on. When a problem occurs, first make sure that: ...
User's Guide
Page 91
... the operator panel have no effect. For technical support, contact the Lexmark Customer Support Center at http://support.lexmark.com. The wrong printer driver is empty. The MarkNet N8000 Series internal print server is not set up properly or is blank. Troubleshooting Solving display problems Symptom Operator panel shows only diamonds or is.... Verify the proper configuration for the printer for information. Menu settings changed from the operator panel can be changed. See the drivers CD or the Lexmark Web site for network printing.
... the operator panel have no effect. For technical support, contact the Lexmark Customer Support Center at http://support.lexmark.com. The wrong printer driver is empty. The MarkNet N8000 Series internal print server is not set up properly or is blank. Troubleshooting Solving display problems Symptom Operator panel shows only diamonds or is.... Verify the proper configuration for the printer for information. Menu settings changed from the operator panel can be changed. See the drivers CD or the Lexmark Web site for network printing.
User's Guide
Page 92
Troubleshooting Symptom Cause Solution Held jobs do not collate. Page Protect is set to print. Job prints from the Setup Menu in use an IEEE 1284compliant ... the list of pages in the tray. The printer has insufficient memory. The printer does not have enough memory. until Off appears, and then press . Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port are correct for information on the display, exit Hex Trace mode...
Troubleshooting Symptom Cause Solution Held jobs do not collate. Page Protect is set to print. Job prints from the Setup Menu in use an IEEE 1284compliant ... the list of pages in the tray. The printer has insufficient memory. The printer does not have enough memory. until Off appears, and then press . Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port are correct for information on the display, exit Hex Trace mode...
User's Guide
Page 93
.... 1 Turn the printer off. 2 Remove and reinstall the photoconductor units. 3 Turn the printer on. 4 Select Color Adjust from the Help menu on the printhead lens. Troubleshooting Solving print quality problems Many print quality problems can be replaced.
.... 1 Turn the printer off. 2 Remove and reinstall the photoconductor units. 3 Turn the printer on. 4 Select Color Adjust from the Help menu on the printhead lens. Troubleshooting Solving print quality problems Many print quality problems can be replaced.
User's Guide
Page 94
... is worn or defective. Replace the toner cartridges as needed toner cartridge. The transfer belt is stiff, try feeding from a fresh package. Replace the fuser. Troubleshooting Symptom Streaked horizontal lines ABCDE ABCDE ABCDE Cause Solution The toner cartridges may be empty. Replace the fuser. If media is defective.
... is worn or defective. Replace the toner cartridges as needed toner cartridge. The transfer belt is stiff, try feeding from a fresh package. Replace the fuser. Troubleshooting Symptom Streaked horizontal lines ABCDE ABCDE ABCDE Cause Solution The toner cartridges may be empty. Replace the fuser. If media is defective.
User's Guide
Page 95
... getting fingerprints on toner. Make sure the correct Media Type is worn or defective. The fuser is selected. ABCDE ABCDE Solving print quality problems 95 Troubleshooting Symptom Cause Solution Print too light Color Saver in the Quality Menu Set Color Saver to utilize the remaining toner. The Toner Darkness setting in...
... getting fingerprints on toner. Make sure the correct Media Type is worn or defective. The fuser is selected. ABCDE ABCDE Solving print quality problems 95 Troubleshooting Symptom Cause Solution Print too light Color Saver in the Quality Menu Set Color Saver to utilize the remaining toner. The Toner Darkness setting in...
User's Guide
Page 96
..., or bottom of media loaded in the tray to the proper positions for for the paper or specialty media being printed from the photoconductor units. Troubleshooting Symptom Uneven print density ABCDE ABCDE ABCDE Cause The toner cartridges are defective. Replace the photoconductor units. The printer requires servicing. The photoconductor units are...
..., or bottom of media loaded in the tray to the proper positions for for the paper or specialty media being printed from the photoconductor units. Troubleshooting Symptom Uneven print density ABCDE ABCDE ABCDE Cause The toner cartridges are defective. Replace the photoconductor units. The printer requires servicing. The photoconductor units are...
User's Guide
Page 97
Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. The media loaded in the source is damp. Solving print quality problems 97 Load media from a new package. Make sure the media loaded in the source is not damp. Solution Change the Paper Weight setting. Cause The Paper Weight setting is wrong for the type of paper or specialty media being used.
Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. The media loaded in the source is damp. Solving print quality problems 97 Load media from a new package. Make sure the media loaded in the source is not damp. Solution Change the Paper Weight setting. Cause The Paper Weight setting is wrong for the type of paper or specialty media being used.
User's Guide
Page 98
... between the drawer and the printer is made securely. The printer driver does not recognize that all the printer configuration settings are not attached correctly. Troubleshooting Solving option problems Symptom Cause Solution The option does not operate correctly after it is installed, or it . See Installing an optional flash memory or...
... between the drawer and the printer is made securely. The printer driver does not recognize that all the printer configuration settings are not attached correctly. Troubleshooting Solving option problems Symptom Cause Solution The option does not operate correctly after it is installed, or it . See Installing an optional flash memory or...
User's Guide
Page 99
... door completely. 6 Re-tighten each fuser thumbscrew completely. 7 Close the upper door completely. 8 Turn the printer on our Lexmark Web site at www.lexmark.com for more information. See the Card Stock & Label Guide available on . Make sure the stack of media loaded does ...This is removed. Cause Solution Media that can help prevent jams from occurring. Clear media from a fresh package. Replace the fuser. Troubleshooting Solving media feed problems Symptom Paper frequently jams. The Paper Jam message remains after the jam is a protective feature of the printer....
... door completely. 6 Re-tighten each fuser thumbscrew completely. 7 Close the upper door completely. 8 Turn the printer on our Lexmark Web site at www.lexmark.com for more information. See the Card Stock & Label Guide available on . Make sure the stack of media loaded does ...This is removed. Cause Solution Media that can help prevent jams from occurring. Clear media from a fresh package. Replace the fuser. Troubleshooting Solving media feed problems Symptom Paper frequently jams. The Paper Jam message remains after the jam is a protective feature of the printer....
User's Guide
Page 100
Troubleshooting Symptom Cause Solution Media falls out of media loaded. The standard bin media stop is not Set the media stop for more media size. Solving ...
Troubleshooting Symptom Cause Solution Media falls out of media loaded. The standard bin media stop is not Set the media stop for more media size. Solving ...
User's Guide
Page 101
... contains printer drivers and utilities.Visit the Lexmark Web site, www.lexmark.com, for common print quality problems, some of the features provided in the Quality Menu in Chooser. This is dated October 24, 1994 or later. Troubleshooting Solving network printing problems Problem Job did not... print or incorrect characters printed. I cannot find the printer escape See the Technical Reference available on the Lexmark Web site at codes.
... contains printer drivers and utilities.Visit the Lexmark Web site, www.lexmark.com, for common print quality problems, some of the features provided in the Quality Menu in Chooser. This is dated October 24, 1994 or later. Troubleshooting Solving network printing problems Problem Job did not... print or incorrect characters printed. I cannot find the printer escape See the Technical Reference available on the Lexmark Web site at codes.
User's Guide
Page 102
... used for the majority of colors observed in a document to be too red, then decreases to create more preferable color. Solving color quality problems 102 Troubleshooting Frequently asked questions (FAQ) about color printing What is CMYK color? Red, green, and blue light can be physically reproduced on how the printer Color...
... used for the majority of colors observed in a document to be too red, then decreases to create more preferable color. Solving color quality problems 102 Troubleshooting Frequently asked questions (FAQ) about color printing What is CMYK color? Red, green, and blue light can be physically reproduced on how the printer Color...
User's Guide
Page 103
... combinations). Is there anything I match a particular color (such as defined in which is obtained by passing the CMYK or RGB combination labeled on network models. Troubleshooting My color transparencies seem dark when projected. If a reflective projector must be used for the particular object. What is accomplished using the printer EWS interface...
... combinations). Is there anything I match a particular color (such as defined in which is obtained by passing the CMYK or RGB combination labeled on network models. Troubleshooting My color transparencies seem dark when projected. If a reflective projector must be used for the particular object. What is accomplished using the printer EWS interface...
User's Guide
Page 104
...: The Color Samples pages are known as CMYK color. The default increment is close, but would like to scan more specific or lower increment value. Troubleshooting Off, the color is implemented. What are shown on the pages that each color box differs by these values are not useful if the software...
...: The Color Samples pages are known as CMYK color. The default increment is close, but would like to scan more specific or lower increment value. Troubleshooting Off, the color is implemented. What are shown on the pages that each color box differs by these values are not useful if the software...
User's Guide
Page 105
... prepared to Cyan, Magenta, Yellow, and Black. Online technical support Technical support is also listed on the Lexmark Web site at www.lexmark.com. See the label located on the display. Online technical support 105 Troubleshooting Cyan, Magenta, and Yellow. The increment value defined by the user for this information. Calling for service... page for customer service at the right for Detailed Color Samples applies to give the printer model type and serial number. For service, contact the Lexmark support site for more information.
... prepared to Cyan, Magenta, Yellow, and Black. Online technical support Technical support is also listed on the Lexmark Web site at www.lexmark.com. See the label located on the display. Online technical support 105 Troubleshooting Cyan, Magenta, and Yellow. The increment value defined by the user for this information. Calling for service... page for customer service at the right for Detailed Color Samples applies to give the printer model type and serial number. For service, contact the Lexmark support site for more information.
User's Guide
Page 146
... status 78 system board accessing 120 covering with metal plate 123 T toner cartridges recycling 82 replacing 81 storing 81 transparencies, loading 55 tray linking 45 troubleshooting basic printer problems 90 calling for service 105 color quality problems 101 dark transparencies 103 driver settings for better color 102 matching a color 103 tinted...
... status 78 system board accessing 120 covering with metal plate 123 T toner cartridges recycling 82 replacing 81 storing 81 transparencies, loading 55 tray linking 45 troubleshooting basic printer problems 90 calling for service 105 color quality problems 101 dark transparencies 103 driver settings for better color 102 matching a color 103 tinted...
Menus and Messages Guide
Page 26
... to the factory default values. Using printer menus Utilities Menu Use these menu items to change printer settings, remove jobs, set up printer hardware, and troubleshoot printer problems. Menu item Factory Defaults Purpose Returns printer settings to the factory default values except: • Display Language. • All settings in the Parallel...
... to the factory default values. Using printer menus Utilities Menu Use these menu items to change printer settings, remove jobs, set up printer hardware, and troubleshoot printer problems. Menu item Factory Defaults Purpose Returns printer settings to the factory default values except: • Display Language. • All settings in the Parallel...