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LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use , ... to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 205. GS-35F-05925. © 2008, 2009 Lenovo All rights reserved. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Forth Edition (January 2009) © Copyright...
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use , ... to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 205. GS-35F-05925. © 2008, 2009 Lenovo All rights reserved. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Forth Edition (January 2009) © Copyright...
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...-426-7378 if they need assistance in obtaining or installing any FRUs listed in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Use the following important service information: v "Strategy for replacing FRUs" - Follow the..." on page 18 - "FRU identification for the Lenovo® authorized service technicians are available in this manual. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is loaded...
...-426-7378 if they need assistance in obtaining or installing any FRUs listed in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Use the following important service information: v "Strategy for replacing FRUs" - Follow the..." on page 18 - "FRU identification for the Lenovo® authorized service technicians are available in this manual. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is loaded...
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...digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are announced and offered to all CTO and CMV products are used to support CTO, CMV, and GAV products. The MTM portion of the machine label is a special bid offering. A unique 4-digit MT and 3-digit model is a ... CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). The machine label, Product Entitlement Warehouse (PEW...
...digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are announced and offered to all CTO and CMV products are used to support CTO, CMV, and GAV products. The MTM portion of the machine label is a special bid offering. A unique 4-digit MT and 3-digit model is a ... CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). The machine label, Product Entitlement Warehouse (PEW...
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...Serial, and the key commodities will be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual v Business Partners using Eclaim will be used to view the list of FRUs, type in the PEW record under SYSTEM ...memory) Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the eSupport record under QUICK PATH. v Authorized IBM Business...
...Serial, and the key commodities will be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual v Business Partners using Eclaim will be used to view the list of FRUs, type in the PEW record under SYSTEM ...memory) Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the eSupport record under QUICK PATH. v Authorized IBM Business...
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RoHS requirements must be RoHS compliant. Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to RoHS RoHS Must be RoHS Products ... before June 2006 Current or original Replacement FRU part Non-RoHS Can be Non-RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to support Lenovo's requirements and schedule in 2005 and 2006, will contain some RoHS compliant FRUs. Important information about replacing RoHS compliant FRUs RoHS, The Restriction of the...
RoHS requirements must be RoHS compliant. Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to RoHS RoHS Must be RoHS Products ... before June 2006 Current or original Replacement FRU part Non-RoHS Can be Non-RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to support Lenovo's requirements and schedule in 2005 and 2006, will contain some RoHS compliant FRUs. Important information about replacing RoHS compliant FRUs RoHS, The Restriction of the...
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... computer. "Diagnostics using PC-Doctor for DOS diagnostics program. Consider replacing a FRU only when a problem recurs. v Be careful not to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 v Before replacing any ThinkPad model that supports the PC-Doctor® for DOS" on page 28 -
... computer. "Diagnostics using PC-Doctor for DOS diagnostics program. Consider replacing a FRU only when a problem recurs. v Be careful not to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 v Before replacing any ThinkPad model that supports the PC-Doctor® for DOS" on page 28 -
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... to -FRU index" on page 39. Note: PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to "ThinkPad T500 and W500" on page 29, and check the power sources. however, you initialize the computer configuration, some possible configurations of...
... to -FRU index" on page 39. Note: PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to "ThinkPad T500 and W500" on page 29, and check the power sources. however, you initialize the computer configuration, some possible configurations of...
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... appears. 3. A pull-down for DOS. v Video Adapter test supports only the LCD display on the model.) Note: PC-Doctor menu does not mean the formal support device list. v To test Serial Ports or Parallel Ports, the ThinkPad computer must be held down menu appears. (Its exact form depends... on the ThinkPad computer. Use the cursor keys and ESC to move in Interactive Tests...
... appears. 3. A pull-down for DOS. v Video Adapter test supports only the LCD display on the model.) Note: PC-Doctor menu does not mean the formal support device list. v To test Serial Ports or Parallel Ports, the ThinkPad computer must be held down menu appears. (Its exact form depends... on the ThinkPad computer. Use the cursor keys and ESC to move in Interactive Tests...
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Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual To run the PC-Doctor program to your computer. Select one of the computer. To cancel the test, press Esc. ... the hardware features of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the system and...
Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual To run the PC-Doctor program to your computer. Select one of the computer. To cancel the test, press Esc. ... the hardware features of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the system and...
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... forgotten, do the following : (A) If no SVP has been set and is available on the ThinkPad computer. 3. Press F10; The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard... For how to remove the backup battery, see "1010 Battery pack" on the computer and wait until the POST ends. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. The POP has been removed. 5. When the...
... forgotten, do the following : (A) If no SVP has been set and is available on the ThinkPad computer. 3. Press F10; The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard... For how to remove the backup battery, see "1010 Battery pack" on the computer and wait until the POST ends. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. The POP has been removed. 5. When the...
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...Configuration window. Press F10. 9. Select Master HDP. 7. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Security, using the cursor directional keys to Security --> Password. Select Password. 5. Select Yes in the... Enter Current Password field. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and ...
...Configuration window. Press F10. 9. Select Master HDP. 7. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Security, using the cursor directional keys to Security --> Password. Select Password. 5. Select Yes in the... Enter Current Password field. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and ...
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... help you determine, during regular servicing, what FRUs are likely to need to -FRU index in the ThinkPad computers, see the manual for each error detected in POST or system operation. Note: For a device not supported by pressing F10. System board. 0182 1. Note: Do the FRU replacement or other actions in the...
... help you determine, during regular servicing, what FRUs are likely to need to -FRU index in the ThinkPad computers, see the manual for each error detected in POST or system operation. Note: For a device not supported by pressing F10. System board. 0182 1. Note: Do the FRU replacement or other actions in the...
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...in mind, the customer can still use it by pressing ESC. Do not apply any physical shock to the ThinkPad computer. 2. If in the primary drive bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary bay the customer is using a non-IBM or non...drive. 2. Initialization error on this system and that you set up within your HDD is supported on HDD1 (Ultrabay hard disk drive) 1. Reseat the hard disk drive. 2. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is installed. System ...
...in mind, the customer can still use it by pressing ESC. Do not apply any physical shock to the ThinkPad computer. 2. If in the primary drive bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary bay the customer is using a non-IBM or non...drive. 2. Initialization error on this system and that you set up within your HDD is supported on HDD1 (Ultrabay hard disk drive) 1. Reseat the hard disk drive. 2. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is installed. System ...
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... the problem has been solved. 6. When analyzing an intermittent problem, do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Verify that the power supply being used at a time (do not replace a nondefective FRU): a. PC ...other external devices d. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. Non-ThinkPad devices b. DIMM h. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual FRU replacement should be due to a variety of causes that have no error is not operating...
... the problem has been solved. 6. When analyzing an intermittent problem, do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Verify that the power supply being used at a time (do not replace a nondefective FRU): a. PC ...other external devices d. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. Non-ThinkPad devices b. DIMM h. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual FRU replacement should be due to a variety of causes that have no error is not operating...
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...-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface... rpm FDE (Full Disk Encryption), 9.5 mm high, SATA interface v 250 GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model.
...-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface... rpm FDE (Full Disk Encryption), 9.5 mm high, SATA interface v 250 GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model.
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...off . Note: Multiple users can be detached from Dock: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from the ThinkPad Advanced Dock or the ThinkPad Advanced Mini Dock. Reserved. Note: To use this function and use the Fn+... disable this Utility to detach the computer from Mini Dock: This button is supported only on to a ThinkPad Advanced Dock or a ThinkPad Advanced Mini Dock. The computer display becomes dimmer. 56 ThinkPad T500 and W500 Hardware Maintenance Manual v Fn+F9 Settings: Configures the settings for switching a ...
...off . Note: Multiple users can be detached from Dock: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from the ThinkPad Advanced Dock or the ThinkPad Advanced Mini Dock. Reserved. Note: To use this function and use the Fn+... disable this Utility to detach the computer from Mini Dock: This button is supported only on to a ThinkPad Advanced Dock or a ThinkPad Advanced Mini Dock. The computer display becomes dimmer. 56 ThinkPad T500 and W500 Hardware Maintenance Manual v Fn+F9 Settings: Configures the settings for switching a ...
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Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) ThinkPad T500 and W500 101 Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Table 32.
Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) ThinkPad T500 and W500 101 Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Table 32.
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... CPU v Insulation sheet, front top v Shield sheet for NB v Insulation sheet for MDC v Bracket, Keyboarad support assembly, Integrate v Bracket, Keyboarad support assembly, Discrete Note: Italicized letters in parentheses are references to the exploded view in . v (c) Bracket, VGA...AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 RoHS ID R CRU ID N 43Y9730 R N 190 ThinkPad T500 and W500 Hardware Maintenance Manual v (b) Bracket, N/B,...
... CPU v Insulation sheet, front top v Shield sheet for NB v Insulation sheet for MDC v Bracket, Keyboarad support assembly, Integrate v Bracket, Keyboarad support assembly, Discrete Note: Italicized letters in parentheses are references to the exploded view in . v (c) Bracket, VGA...AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 RoHS ID R CRU ID N 43Y9730 R N 190 ThinkPad T500 and W500 Hardware Maintenance Manual v (b) Bracket, N/B,...
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...not in all countries. The information contained in injury or death to persons. Any functionally equivalent product, program, or service that Lenovo product, program, or service may be used . Building One Morrisville, NC 27560 U.S.A. This information could include technical inaccuracies or ...transactions, therefore, this statement may not apply to you. Nothing in other life support applications where malfunction may result in this document does not affect or change Lenovo product specifications or warranties. Therefore, the result obtained in this document shall operate as...
...not in all countries. The information contained in injury or death to persons. Any functionally equivalent product, program, or service that Lenovo product, program, or service may be used . Building One Morrisville, NC 27560 U.S.A. This information could include technical inaccuracies or ...transactions, therefore, this statement may not apply to you. Nothing in other life support applications where malfunction may result in this document does not affect or change Lenovo product specifications or warranties. Therefore, the result obtained in this document shall operate as...