Hardware Maintenance Manual
Page 5
... the AC adapter 29 Checking operational charging 30 Checking the battery pack 30 Checking the backup battery 31 Related service information 33 Restoring the factory contents by using Product Recovery discs 33 Passwords 34 Power-on password 34 Hard-disk password 34 Supervisor password 34 How to remove the power-on password . . . . 35 How to remove the hard-disk password . . . . 35 Power management 37 Screen blank mode 37 Standby mode 37 Hibernation mode 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages...
... the AC adapter 29 Checking operational charging 30 Checking the battery pack 30 Checking the backup battery 31 Related service information 33 Restoring the factory contents by using Product Recovery discs 33 Passwords 34 Power-on password 34 Hard-disk password 34 Supervisor password 34 How to remove the power-on password . . . . 35 How to remove the hard-disk password . . . . 35 Power management 37 Screen blank mode 37 Standby mode 37 Hibernation mode 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages...
Hardware Maintenance Manual
Page 11
... shock can then operate the switch or unplug the power cord quickly. v Do not use the approved probe leads and accessories for these hazards are in the off controls, is a complete circuit. Working near equipment that another person, familiar with the power-off position. Many customers have handles covered with live electrical currents. Use only one hand when working with a soft...
... shock can then operate the switch or unplug the power cord quickly. v Do not use the approved probe leads and accessories for these hazards are in the off controls, is a complete circuit. Working near equipment that another person, familiar with the power-off position. Many customers have handles covered with live electrical currents. Use only one hand when working with a soft...
Hardware Maintenance Manual
Page 26
... board are very sensitive. Attention: The drive startup sequence in the computer you are servicing may also cause false error codes. How to use error message Use the error codes displayed on the computer you are servicing may alter the settings. Improper handling of a system board can be the cause of the FRUs may cause a system malfunction. Note the current configuration settings (using the View Configuration option); Before replacing the adapter or device, remove...
... board are very sensitive. Attention: The drive startup sequence in the computer you are servicing may also cause false error codes. How to use error message Use the error codes displayed on the computer you are servicing may alter the settings. Improper handling of a system board can be the cause of the FRUs may cause a system malfunction. Note the current configuration settings (using the View Configuration option); Before replacing the adapter or device, remove...
Hardware Maintenance Manual
Page 31
... you replace a FRU, make sure that have been altered. v Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. If the error does not recur, do first" on page 24 v "Checkout guide" on removing and replacing FRUs. v Before replacing any ThinkPad model that you go to the checkout guide, be sure to your particular computer. If you replace FRUs, use new...
... you replace a FRU, make sure that have been altered. v Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. If the error does not recur, do first" on page 24 v "Checkout guide" on removing and replacing FRUs. v Before replacing any ThinkPad model that you go to the checkout guide, be sure to your particular computer. If you replace FRUs, use new...
Hardware Maintenance Manual
Page 34
... change the parameters that are disabled, such as the serial port. If the computer cannot be used to test a device that depend on model-unique functions, refer to initialize the computer setup by use of the computer. To enter BIOS Setup Utility, do as follows: 1. Note: When you initialize the computer configuration, some possible configurations of pressing Enter, click the left button. 1. If an error code appears, go to the USB...
... change the parameters that are disabled, such as the serial port. If the computer cannot be used to test a device that depend on model-unique functions, refer to initialize the computer setup by use of the computer. To enter BIOS Setup Utility, do as follows: 1. Note: When you initialize the computer configuration, some possible configurations of pressing Enter, click the left button. 1. If an error code appears, go to the USB...
Hardware Maintenance Manual
Page 35
... options on the ThinkPad computer. v Video Adapter test supports only the LCD display on the test menu are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN Radio Test Notes: v In the Keyboard test in the PC-Doctor menu. If you have an external monitor...
... options on the ThinkPad computer. v Video Adapter test supports only the LCD display on the test menu are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN Radio Test Notes: v In the Keyboard test in the PC-Doctor menu. If you have an external monitor...
Hardware Maintenance Manual
Page 42
... access to reset the password. The system board must be replaced for it can be made available to recover data from being powered on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). If any of these passwords has been set . The system administrator then provides the user HDP to remove the hard-disk password" on page 35. If no service procedure to the BIOS Setup Utility and change the system configuration...
... access to reset the password. The system board must be replaced for it can be made available to recover data from being powered on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). If any of these passwords has been set . The system administrator then provides the user HDP to remove the hard-disk password" on page 35. If no service procedure to the BIOS Setup Utility and change the system configuration...
Hardware Maintenance Manual
Page 43
... servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. How to remove the power-on password To remove a POP that has been forgotten, when the SVP and the master HDP are known, do the following : 1. Remove the battery pack. For models supporting the Passphrase function, press F1 while the POP icon is appearing on the screen; then leave the Enter New Password...
... servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. How to remove the power-on password To remove a POP that has been forgotten, when the SVP and the master HDP are known, do the following : 1. Remove the battery pack. For models supporting the Passphrase function, press F1 while the POP icon is appearing on the screen; then leave the Enter New Password...
Hardware Maintenance Manual
Page 45
... from standby mode and resumes operation: Related service information 37 Screen blank mode If the time set on the power switch. so if you have set the low-battery alarm, the charge indicator notifies you can change the action of the operating system; To enter standby mode, press Fn+F4. v If the battery indicator blinks orange, indicating that time. To cause the computer to what you specified. v The hard disk drive is low...
... from standby mode and resumes operation: Related service information 37 Screen blank mode If the time set on the power switch. so if you have set the low-battery alarm, the charge indicator notifies you can change the action of the operating system; To enter standby mode, press Fn+F4. v If the battery indicator blinks orange, indicating that time. To cause the computer to what you specified. v The hard disk drive is low...
Hardware Maintenance Manual
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... hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual v If you are using the ACPI operating system and have set on the resume timer elapses. v If the timer conditions are using the APM operating system and have to restart the system. To cause the computer to enter hibernation mode, do any of the following : v Press the Fn+F12 keys. Pressing the power button. - When the power is powered...
... hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual v If you are using the ACPI operating system and have set on the resume timer elapses. v If the timer conditions are using the APM operating system and have to restart the system. To cause the computer to enter hibernation mode, do any of the following : v Press the Fn+F12 keys. Pressing the power button. - When the power is powered...
Hardware Maintenance Manual
Page 47
... a device not supported by pressing F10. Then defaults.-The checksum of the supervisor password in the computer. System board. 0185 Bad startup sequence settings. System board. 0177 Bad SVP data, stop POST task-The EEPROM checksum is displayed for each error detected in the ThinkPad computers, see the manual for that device. Run BIOS Setup Utility. If replacing a FRU does not solve the problem, put the original part back...
... a device not supported by pressing F10. Then defaults.-The checksum of the supervisor password in the computer. System board. 0185 Bad startup sequence settings. System board. 0177 Bad SVP data, stop POST task-The EEPROM checksum is displayed for each error detected in the ThinkPad computers, see the manual for that device. Run BIOS Setup Utility. If replacing a FRU does not solve the problem, put the original part back...
Hardware Maintenance Manual
Page 48
... daughter card. Load Setup Defaults in BIOS Setup Utility. 3. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Extended RAM error- Press to ignore the warning message. 2. Extended RAM fails 2. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. or press Esc to continue. 1. Remove one Wireless LAN devices are found . Hard disk drive. 4. Table 1. System board. 0199...
... daughter card. Load Setup Defaults in BIOS Setup Utility. 3. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Extended RAM error- Press to ignore the warning message. 2. Extended RAM fails 2. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. or press Esc to continue. 1. Remove one Wireless LAN devices are found . Hard disk drive. 4. Table 1. System board. 0199...
Hardware Maintenance Manual
Page 49
... board. Default configuration used . 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. System board. 0270 Real-time clock error. 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is dead. 1. CPU. 2. System board. 02F6 Software NMI failed 1. Remove Mini PCI network card. 2. System board. 1803 1. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Charge the backup battery...
... board. Default configuration used . 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. System board. 0270 Real-time clock error. 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is dead. 1. CPU. 2. System board. 02F6 Software NMI failed 1. Remove Mini PCI network card. 2. System board. 1803 1. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Charge the backup battery...
Hardware Maintenance Manual
Page 50
... to the ThinkPad computer. 2. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on HDD1 (Ultrabay hard 2. Initialization error on this system. disk drive) 3. System board. 2112 Read error on HDD0 (Main hard disk drive) 2. System board. 1820 More than one external fingerprint reader is attached to enter SETUP 1. Power off and install a memory module to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with...
... to the ThinkPad computer. 2. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on HDD1 (Ultrabay hard 2. Initialization error on this system. disk drive) 3. System board. 2112 Read error on HDD0 (Main hard disk drive) 2. System board. 1820 More than one external fingerprint reader is attached to enter SETUP 1. Power off and install a memory module to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with...
Hardware Maintenance Manual
Page 52
... with error codes. See "Numeric error codes" on password prompt appears. System board. 2. Only the cursor appears. DIMM. 3. Type the password and press Enter. 44 ThinkPad T500 and W500 Hardware Maintenance Manual beeps, and one short beep. Four cycles of four short beeps and a blank System board (security chip) screen. Make sure that every connector is set . The power-on page 39. The hard-disk password prompt appears. LCD assembly. 3. POST error. System board One...
... with error codes. See "Numeric error codes" on password prompt appears. System board. 2. Only the cursor appears. DIMM. 3. Type the password and press Enter. 44 ThinkPad T500 and W500 Hardware Maintenance Manual beeps, and one short beep. Four cycles of four short beeps and a blank System board (security chip) screen. Make sure that every connector is set . The power-on page 39. The hard-disk password prompt appears. LCD assembly. 3. POST error. System board One...
Hardware Maintenance Manual
Page 54
... internal drive i. Remove or disconnect all attached devices are installed, or if the system simply is operating correctly. (See "Power system checkout" on the computer. 5. Optical disk or diskette in loop mode at the time of the failure is not operating, follow these procedures to do not replace any damaged FRU. 3. Determine whether the problem has been solved. 6. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Hard disk drive f. Turn...
... internal drive i. Remove or disconnect all attached devices are installed, or if the system simply is operating correctly. (See "Power system checkout" on the computer. 5. Optical disk or diskette in loop mode at the time of the failure is not operating, follow these procedures to do not replace any damaged FRU. 3. Determine whether the problem has been solved. 6. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Hard disk drive f. Turn...
Hardware Maintenance Manual
Page 61
... Devices --> HDD Active Protection Test. Insert a PCI-Express/USB Wrap card into the ExpressCard slot. 2. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Press enter. 5. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Diagnostics --> Video Adapter 2. In this case, turn off the computer. 2. Replace the modem jack and the modem card...
... Devices --> HDD Active Protection Test. Insert a PCI-Express/USB Wrap card into the ExpressCard slot. 2. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Press enter. 5. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Diagnostics --> Video Adapter 2. In this case, turn off the computer. 2. Replace the modem jack and the modem card...
Hardware Maintenance Manual
Page 64
.... The on to normal operation, press the power button for the Fn+F9 function. The computer display becomes dimmer. 56 ThinkPad T500 and W500 Hardware Maintenance Manual The computer can be detached from the ThinkPad Essential Port Replicator. v Eject ThinkPad PC from Dock: This button is playing. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. Note: Multiple users can stop , or remove external devices connected to start Presentation Director, and change the settings. Open the ThinkPad EasyEject Utility screen.
.... The on to normal operation, press the power button for the Fn+F9 function. The computer display becomes dimmer. 56 ThinkPad T500 and W500 Hardware Maintenance Manual The computer can be detached from the ThinkPad Essential Port Replicator. v Eject ThinkPad PC from Dock: This button is playing. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. Note: Multiple users can stop , or remove external devices connected to start Presentation Director, and change the settings. Open the ThinkPad EasyEject Utility screen.
Hardware Maintenance Manual
Page 92
Removal steps of the PCI Express Mini Card for wireless WAN (continued) 3 Table 25. Installation of PCI Express Mini Card for wireless WAN Cable routing: When you are servicing is the wireless WAN-ready model, put the cables in the cable holders and secure them with tape as shown in this figure. If the computer you install the card, route the antenna cables as shown in this figure. 84 ThinkPad T500 and W500 Hardware Maintenance Manual Table 24.
Removal steps of the PCI Express Mini Card for wireless WAN (continued) 3 Table 25. Installation of PCI Express Mini Card for wireless WAN Cable routing: When you are servicing is the wireless WAN-ready model, put the cables in the cable holders and secure them with tape as shown in this figure. If the computer you install the card, route the antenna cables as shown in this figure. 84 ThinkPad T500 and W500 Hardware Maintenance Manual Table 24.
Hardware Maintenance Manual
Page 129
... 187 v "Miscellaneous parts" on page 189 v "AC adapters" on page 191 v "Power cords" on page 192 v "Recovery discs" on page 193 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed and described as options. v FRU with finger print reader and touchpad. Once the access panel is removed, the specific CRU is identified by an R. Parts list This section contains following types of CRUs...
... 187 v "Miscellaneous parts" on page 189 v "AC adapters" on page 191 v "Power cords" on page 192 v "Recovery discs" on page 193 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed and described as options. v FRU with finger print reader and touchpad. Once the access panel is removed, the specific CRU is identified by an R. Parts list This section contains following types of CRUs...
