Lenovo T61u - ThinkPad 7659 - Core 2 Duo 2.4 GHz Support and Manuals
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Troubleshooting Guide - Page 5
...the service partition 12 Troubleshooting 13 Error messages 13 Errors without messages 18 Password problems 19 Keyboard problems 19 Pointing device problems 20 Sleep (standby) or hibernation problems 20 Computer screen problems 21 Battery problems 24 Hard disk drive problems 25 Fingerprint authentication problems . . . 26 Startup problems 26 Other problems 27 Starting BIOS Setup Utility...
Troubleshooting Guide - Page 15
... or hard disk password, Lenovo authorized service provider will not reset it is...upgrades. v Turn off your computer also enables Lenovo to keep the display open or closed. Take care in the drive.
v If you hear the CD or DVD click into the center pivot of an optical drive before closing the tray. v Wait until you exchange drives in . v Only an authorized ThinkPad repair...
Troubleshooting Guide - Page 20
... this Guide.
10 ThinkPad® T61 Service and Troubleshooting Guide My computer is not operating properly. What safety precautions should I need to replace one of the following sections of the alternative recovery methods offered by Lenovo, see "This guide and other publications" on page 29 of this Guide. More tips can I prevent problems with a recovery disc or Windows disc...
Troubleshooting Guide - Page 22
...failed For the Ultrabay™ hard disk drive: v Error code 0002: Read verification failed v Error code 0102: Speed test failed v Error code 0202: Controller Diag failed
7. The diagnostic program may return one of the following Web site: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo &lndocid=tpad-matrix
Diagnosing problems using PC-Doctor from the service partition By using...
Troubleshooting Guide - Page 23
... to enter the Rescue and Recovery workspace.
4. To clear the error, enter the BIOS Setup Utility. To clear the error, enter the BIOS Setup Utility.
Press F10 and then Enter to load the default setting.
Confirm the operation and try again.
Troubleshooting
If you from accessing this does not solve the problem, have the computer serviced. Press F9 and then Enter...
Troubleshooting Guide - Page 24
... sure that the hard disk drive is not working. If it .
Test your computer's memory with PC-Doctor.
Then test the memory with PC-Doctor.
14 ThinkPad® T61 Service and Troubleshooting Guide The extended RAM failed. If you have the computer serviced.
0200: Hard disk error
The hard disk is attached firmly. then make sure the hard disk drive is displayed, remove the
to...
Troubleshooting Guide - Page 26
... hard disk drive) 2110: Read error on HDD0 (Main hard disk drive) 2112: Read error on HDD1 (Ultrabay hard disk drive) The power-on password prompt
The hard disk password prompt
Solution The hard disk is set.
Have the hard disk serviced. Type the supervisor password and press Enter. If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. The hard disk...
Troubleshooting Guide - Page 29
... will be charged for parts and service.
If keys on or hard disk password, you have the system board replaced. Solving computer problems 19 You must take your computer to a Lenovo authorized servicer or a marketing representative to have the computer serviced.
Chapter 3. v If you forgot your supervisor password, Lenovo authorized servicer cannot reset your power-on the keyboard...
Troubleshooting Guide - Page 34
... is shown in Access Help.
24 ThinkPad® T61 Service and Troubleshooting Guide For details, see the Battery and power category in Troubleshooting under the Problem solving section in the
adapter information window. v If you try to open the Display
Properties window, then click the Settings tab. 2. Battery problems
Problem: Solution:
The battery cannot be fully charged by...
Troubleshooting Guide - Page 35
...use the hard disk drive in BIOS Setup Utility, make sure that the hard disk drive is short.
For details, see the Battery and power category in Troubleshooting under the Problem solving section in the "Excluded from boot order" list, the hard disk drive is disabled. Select the entry for it is included in Access Help. Problem: Solution:
After setting a hard disk password on the computer...
Troubleshooting Guide - Page 36
... the BIOS Setup Utility to them.
v If your problem. Turn on page 29
26 ThinkPad® T61 Service and Troubleshooting Guide Use the Rescue and Recovery workspace to help solve or identify your hands are too dry, apply lotion to change or remove a hard disk password in the Ultrabay only if no hard disk password has been set the password.
Fingerprint authentication problems
Problem...
Troubleshooting Guide - Page 56
...
46 ThinkPad® T61 Service and Troubleshooting Guide Getting help you resolve a computer problem. Lenovo or your reseller, if authorized by Lenovo or
nonwarranted parts
Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX
v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications...
Troubleshooting Guide - Page 68
...Hard disk
X
drive
X
X
Internal CRUs (located within the product)
Keyboard
X
X
Palm rest
X
X
X
Memory
X
X
X
PCI Express Mini Card
X
X
Communication Daughter Card
X
X
Online Video
X X X X
X X X X X
58 ThinkPad® T61 Service and Troubleshooting Guide v The Online Hardware Maintenance Manual and Online Videos available from the Support Web site http://www.lenovo.com/support...
Troubleshooting Guide - Page 78
...and Technical Support Software upgrades and technical support are not for a fee through IBM's Passport Advantage® Program. Or Canada: Call 800-690-3899
-In Latin American Countries: Via the Internet: http://smartsuite.modusmedia.com Mail address: IBM - For information about an order, contact: [email protected]
68 ThinkPad® T61 Service and Troubleshooting Guide The CD...
Troubleshooting Guide - Page 81
... specifications 10 help
Customer Support Center 45 on the Web 45 help and service 45 hibernation mode problems 20
I
important tips 3 installing an operating system 11 International Warranty Service 47
K
keyboard cleaning 6 problems 19
M
memory replacing 37
miscellaneous problems 27
N
notice EU environmental 66 for US users 66
notices 63
P
password problems 19 setting 5
PC-Doctor for Windows...
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