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... FRUs 21 General checkout 23 What to do first 24 Checkout guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout 29 Checking the AC adapter 29 Checking operational charging 30 Checking ... 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU ...
... FRUs 21 General checkout 23 What to do first 24 Checkout guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout 29 Checking the AC adapter 29 Checking operational charging 30 Checking ... 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU ...
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... Before you select an incorrect drive, data or programs might be overwritten. v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. Single failures can occur for Windows" on page 25 - Consider replacing a FRU only when a problem recurs. v A FRU ...with another FRU of the machine and the FRU part number are servicing sequence might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 If you go to the checkout guide, be replaced because of reasons that have been altered. v Be careful not ...
... Before you select an incorrect drive, data or programs might be overwritten. v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. Single failures can occur for Windows" on page 25 - Consider replacing a FRU only when a problem recurs. v A FRU ...with another FRU of the machine and the FRU part number are servicing sequence might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 If you go to the checkout guide, be replaced because of reasons that have been altered. v Be careful not ...
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... of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the system and reset ...them if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware ...
... of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the system and reset ...them if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware ...
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..., do not click), and the percentage of the total power remains; If the resistance is still not charged, go to 100% of the Windows® taskbar and wait for a while. If the charge indicator still does not turn on , replace the system board. under this condition... displayed. This protects the battery pack from being overcharged or from the computer and leave it is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual To check your battery, move your cursor to + 12.6 Ground (-) 3. Then reinstall the battery pack. The resistance ...
..., do not click), and the percentage of the total power remains; If the resistance is still not charged, go to 100% of the Windows® taskbar and wait for a while. If the charge indicator still does not turn on , replace the system board. under this condition... displayed. This protects the battery pack from being overcharged or from the computer and leave it is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual To check your battery, move your cursor to + 12.6 Ground (-) 3. Then reinstall the battery pack. The resistance ...
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... restart into the DVD drive. 2. Insert the Operating System Recovery Disc when prompted and click Yes to order, see "Recovery discs" on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs" v "Passwords" on page 34 v "Power management" on page 37 v "Symptom-...method you agree with the pre-installed software when they will be clearly marked as such. 7. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at a time. Read the license. If you might experience periods when no action is displayed prompting you must use ....
... restart into the DVD drive. 2. Insert the Operating System Recovery Disc when prompted and click Yes to order, see "Recovery discs" on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs" v "Passwords" on page 34 v "Power management" on page 37 v "Symptom-...method you agree with the pre-installed software when they will be clearly marked as such. 7. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at a time. Read the license. If you might experience periods when no action is displayed prompting you must use ....
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... for access to recover data from being powered on page 35. The user must be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Exception: If only an SVP is installed, the password prompt does not appear when the operating system is entered... BIOS Setup Utility and change the system configuration. the system administrator enters both in order to get access to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . When the recovery process is complete, the Welcome to...
... for access to recover data from being powered on page 35. The user must be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Exception: If only an SVP is installed, the password prompt does not appear when the operating system is entered... BIOS Setup Utility and change the system configuration. the system administrator enters both in order to get access to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . When the recovery process is complete, the Welcome to...
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... Lenovo authorized servicers provide any services to reset the user HDPs or to remove the backup battery, see "1010 Battery pack" on the screen; For the other models, enter the POP. For how to enterBIOS Setup Utility. When the ThinkPad logo comes up , immediately press F1 to Security --> Password..... For the other models, enter the master HDP. Press F10; Turn on the screen; To remove a user HDP that you have been saved window, press Enter. 8. For models supporting the Passphrase function, press F1 while HDP icon is appearing on page 63. 3. For models supporting the Passphrase...
... Lenovo authorized servicers provide any services to reset the user HDPs or to remove the backup battery, see "1010 Battery pack" on the screen; For the other models, enter the POP. For how to enterBIOS Setup Utility. When the ThinkPad logo comes up , immediately press F1 to Security --> Password..... For the other models, enter the master HDP. Press F10; Turn on the screen; To remove a user HDP that you have been saved window, press Enter. 8. For models supporting the Passphrase function, press F1 while HDP icon is appearing on page 63. 3. For models supporting the Passphrase...
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..., this function is available on the ThinkPad computer. 3. If Using Passphrase item is the letter of the hard disk drive. A pop-up window opens. 6. Select Password. 5. Select Hard-disk x password, where x is displayed in the Setup Configuration window. Press F10. 9. then leave the... Enter New Password field blank, and press Enter twice. 8. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Master HDP. 7. Type the...
..., this function is available on the ThinkPad computer. 3. If Using Passphrase item is the letter of the hard disk drive. A pop-up window opens. 6. Select Password. 5. Select Hard-disk x password, where x is displayed in the Setup Configuration window. Press F10. 9. then leave the... Enter New Password field blank, and press Enter twice. 8. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Master HDP. 7. Type the...
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... may not do one of the operating system; Also, in screen blank mode: v The LCD is powered off monitor" timer in the "Power Management Properties" window, the computer goes into screen blank mode, press the ThinkVantage® button and use the ThinkVantage Productivity Center. To put the computer into hibernation mode...
... may not do one of the operating system; Also, in screen blank mode: v The LCD is powered off monitor" timer in the "Power Management Properties" window, the computer goes into screen blank mode, press the ThinkVantage® button and use the ThinkVantage Productivity Center. To put the computer into hibernation mode...
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...-ion battery (9 cells) 2.6 Ah v Ultrabay Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500 49
...-ion battery (9 cells) 2.6 Ah v Ultrabay Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500 49
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... device is in use. Turn off . 52 ThinkPad T500 and W500 Hardware Maintenance Manual Instead, a message box pops up when the process is ready to be attached or detached. then the indicator turns off : A Serial Ultrabay Slim device is completed; Note: If you are using Windows 2000, the Serial Ultrabay Slim status indicator...
... device is in use. Turn off . 52 ThinkPad T500 and W500 Hardware Maintenance Manual Instead, a message box pops up when the process is ready to be attached or detached. then the indicator turns off : A Serial Ultrabay Slim device is completed; Note: If you are using Windows 2000, the Serial Ultrabay Slim status indicator...
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...ThinkPad Advanced Dock or a ThinkPad Advanced Mini Dock. v Eject ThinkPad PC from the ThinkPad Advanced Dock or the ThinkPad Advanced Mini Dock. v Run EasyEject Actions: This button is displayed only if the ThinkPad...if the ThinkPad computer has been attached to a ThinkPad Essential Port...displayed on the ThinkPad computers that have the ThinkPad PM device driver...a presentation scheme directly, with no need to the ThinkPad Essential Port Replicator. Table 10. Switch a display ...EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. Reserved. Put the computer...
...ThinkPad Advanced Dock or a ThinkPad Advanced Mini Dock. v Eject ThinkPad PC from the ThinkPad Advanced Dock or the ThinkPad Advanced Mini Dock. v Run EasyEject Actions: This button is displayed only if the ThinkPad...if the ThinkPad computer has been attached to a ThinkPad Essential Port...displayed on the ThinkPad computers that have the ThinkPad PM device driver...a presentation scheme directly, with no need to the ThinkPad Essential Port Replicator. Table 10. Switch a display ...EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. Reserved. Put the computer...
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Fn+Pause Has the same function as the SysRq key. Fn+PrtSc Has the same function as the Break key. Fn+ScrLk Enable or disable the numeric keypad. Fn+down arrow key works for the Play or Pause button, Fn+up arrow key for the Stop button, Fn+right arrow key for the Next Track button, and Fn+left arrow key for the Previous Track button. ThinkPad T500 and W500 57 Fn+cursor keys These key combinations work with Windows Windows Media Player. Fn key combinations (continued) Key combination Description Fn+Spacebar Enable the FullScreen Magnifier function. Table 10.
Fn+Pause Has the same function as the SysRq key. Fn+PrtSc Has the same function as the Break key. Fn+ScrLk Enable or disable the numeric keypad. Fn+down arrow key works for the Play or Pause button, Fn+up arrow key for the Stop button, Fn+right arrow key for the Next Track button, and Fn+left arrow key for the Previous Track button. ThinkPad T500 and W500 57 Fn+cursor keys These key combinations work with Windows Windows Media Player. Fn key combinations (continued) Key combination Description Fn+Spacebar Enable the FullScreen Magnifier function. Table 10.
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... be peeled off from the old base cover, and need to be put on the new base cover. 3 Wireless LAN LMA label 4 SIM ICCID label 5 Windows license label (COA) 6 Wireless WAN LMA label 7 SIRM label 8 Israel label 9 China modem label 10 Wireless WAN IMEI label or wireless WAN ESN label 11...: If the computer you are servicing is an LED-backlight LCD model, you also need to apply the following figure: 1 1a 3 4 13 12 2 11 5 10 9 6 8 7 ThinkPad T500 and W500 99 When you replace the base cover, you need to the new base cover.
... be peeled off from the old base cover, and need to be put on the new base cover. 3 Wireless LAN LMA label 4 SIM ICCID label 5 Windows license label (COA) 6 Wireless WAN LMA label 7 SIRM label 8 Israel label 9 China modem label 10 Wireless WAN IMEI label or wireless WAN ESN label 11...: If the computer you are servicing is an LED-backlight LCD model, you also need to apply the following figure: 1 1a 3 4 13 12 2 11 5 10 9 6 8 7 ThinkPad T500 and W500 99 When you replace the base cover, you need to the new base cover.
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Recovery discs Windows XP Professional DVDs Windows XP Professional is preinstalled as the operating system in the following models: v 2055-CTO, 62x, 63x, 64x, 65x v 2056-CTO, 63x v 2081-CTO v 2082-CTO, ..., 64x, 65x, 68x, 69x v 2246-CTO v 2247-CTO v 2261-CTO v 4058-CTO v 4061-CTO, 38x, 39x v 4062-CTO, 27x, 2Dx, 2Gx, 2Yx, 35x, 36x, 37x v 4063-CTO v 4064-CTO v 4065-CTO ThinkPad T500 and W500 193
Recovery discs Windows XP Professional DVDs Windows XP Professional is preinstalled as the operating system in the following models: v 2055-CTO, 62x, 63x, 64x, 65x v 2056-CTO, 63x v 2081-CTO v 2082-CTO, ..., 64x, 65x, 68x, 69x v 2246-CTO v 2247-CTO v 2261-CTO v 4058-CTO v 4061-CTO, 38x, 39x v 4062-CTO, 27x, 2Dx, 2Gx, 2Yx, 35x, 36x, 37x v 4063-CTO v 4064-CTO v 4065-CTO ThinkPad T500 and W500 193
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Table 53. Parts list-Windows XP Professional recovery DVDs Language Arabic Brazilian Portuguese Czech Danish Dutch English English (modem-disabled) Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Norwegian ... 58Y0709 58Y0710 58Y0712 58Y0711 58Y0713 58Y0715 58Y0716 46V3492 58Y0717 58Y0719 58Y0720 58Y0722 58Y0721 58Y0706 58Y0723 58Y0724 58Y0725 58Y0727 58Y0714 58Y0726 RoHS ID R CRU ID N 194 ThinkPad T500 and W500 Hardware Maintenance Manual
Table 53. Parts list-Windows XP Professional recovery DVDs Language Arabic Brazilian Portuguese Czech Danish Dutch English English (modem-disabled) Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Norwegian ... 58Y0709 58Y0710 58Y0712 58Y0711 58Y0713 58Y0715 58Y0716 46V3492 58Y0717 58Y0719 58Y0720 58Y0722 58Y0721 58Y0706 58Y0723 58Y0724 58Y0725 58Y0727 58Y0714 58Y0726 RoHS ID R CRU ID N 194 ThinkPad T500 and W500 Hardware Maintenance Manual
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Windows Vista Home Basic (32 bit) DVDs Windows Vista Home Basic (32 bit) is preinstalled as the operating system in the following models: v 2055-CTO v 2056-CTO v 2081-CTO v 2082-CTO v 2083-CTO v 2087-CTO v 2088-CTO v 2089-CTO v 2241-CTO v 2242-CTO, 28x, v 2243-CTO v 2246-CTO v 2247-CTO v 2261-CTO, 2Hx v 4058-CTO v 4061-CTO v 4062-CTO v 4063-CTO v 4064-CTO v 4065-CTO ThinkPad T500 and W500 195
Windows Vista Home Basic (32 bit) DVDs Windows Vista Home Basic (32 bit) is preinstalled as the operating system in the following models: v 2055-CTO v 2056-CTO v 2081-CTO v 2082-CTO v 2083-CTO v 2087-CTO v 2088-CTO v 2089-CTO v 2241-CTO v 2242-CTO, 28x, v 2243-CTO v 2246-CTO v 2247-CTO v 2261-CTO, 2Hx v 4058-CTO v 4061-CTO v 4062-CTO v 4063-CTO v 4064-CTO v 4065-CTO ThinkPad T500 and W500 195
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Table 54. Parts list-Windows Vista Home Basic (32 bit) DVDs Language P/N Czech Danish English English (modem-disabled) French German Greek Hebrew Hungarian Italian Japanese Korean Norwegian Polish Romanian Serbian-... 46V3041 46V3023 46V3025 46V3024 46V3026 46V3028 46V3029 46V3030 46V3031 46V3032 46V3033 46V3034 46V3038 46V3020 46V3035 46V3036 46V3037 46V3040 46V3027 46V3039 RoHS CRU ID ID R N 196 ThinkPad T500 and W500 Hardware Maintenance Manual
Table 54. Parts list-Windows Vista Home Basic (32 bit) DVDs Language P/N Czech Danish English English (modem-disabled) French German Greek Hebrew Hungarian Italian Japanese Korean Norwegian Polish Romanian Serbian-... 46V3041 46V3023 46V3025 46V3024 46V3026 46V3028 46V3029 46V3030 46V3031 46V3032 46V3033 46V3034 46V3038 46V3020 46V3035 46V3036 46V3037 46V3040 46V3027 46V3039 RoHS CRU ID ID R N 196 ThinkPad T500 and W500 Hardware Maintenance Manual
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... Korean 46V3054 Norwegian 46V3055 Polish 46V3056 Simplified Chinese 46V3046 Spanish 46V3057 Traditional Chinese 46V3059 Traditional Chinese (Hong Kong S.A.R.) 46V3051 Turkish 46V3058 ThinkPad T500 and W500 197 Windows Vista Home Premium (32 bit) DVDs Windows Vista Home Premium (32 bit) is preinstalled as the operating system in the following models: v 2055-CTO v 2056-CTO v 2081... v 2242-CTO, 27x, 38x, 39x, 4Gx, 4Hx, 4Jx, 5Vx, 66x v 2243-CTO v 2246-CTO v 2247-CTO v 2261-CTO, 2Gx v 4058-CTO v 4061-CTO v 4062-CTO v 4063-CTO v 4064-CTO v 4065-CTO Table 55.
... Korean 46V3054 Norwegian 46V3055 Polish 46V3056 Simplified Chinese 46V3046 Spanish 46V3057 Traditional Chinese 46V3059 Traditional Chinese (Hong Kong S.A.R.) 46V3051 Turkish 46V3058 ThinkPad T500 and W500 197 Windows Vista Home Premium (32 bit) DVDs Windows Vista Home Premium (32 bit) is preinstalled as the operating system in the following models: v 2055-CTO v 2056-CTO v 2081... v 2242-CTO, 27x, 38x, 39x, 4Gx, 4Hx, 4Jx, 5Vx, 66x v 2243-CTO v 2246-CTO v 2247-CTO v 2261-CTO, 2Gx v 4058-CTO v 4061-CTO v 4062-CTO v 4063-CTO v 4064-CTO v 4065-CTO Table 55.
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... (32 bit) DVDs Windows Vista Business (32 bit) is preinstalled as the operating system in the following models: v 2055-CTO, 2Bx, 2Cx, 2Dx, 2Ex, 2Lx, 2Mx, 2Nx, 2Px, 2Vx, ..., 3Zx, 43x, 44x, 45x, 47x, 48x, 49x v 4062-CTO, 24x, 26x, 29x, 2Bx, 2Cx, 2Ex, 3Ax, 3Bx, 3Jx, 3Kx, 3Mx, 3Nx, 3Px, 3Qx, 3Rx, 3Sx v 4063-CTO, 33x, 3Fx, 4Cx v 4064-CTO, 2Vx v 4065-CTO, 2Wx 198 ThinkPad T500 and W500 Hardware Maintenance Manual
... (32 bit) DVDs Windows Vista Business (32 bit) is preinstalled as the operating system in the following models: v 2055-CTO, 2Bx, 2Cx, 2Dx, 2Ex, 2Lx, 2Mx, 2Nx, 2Px, 2Vx, ..., 3Zx, 43x, 44x, 45x, 47x, 48x, 49x v 4062-CTO, 24x, 26x, 29x, 2Bx, 2Cx, 2Ex, 3Ax, 3Bx, 3Jx, 3Kx, 3Mx, 3Nx, 3Px, 3Qx, 3Rx, 3Sx v 4063-CTO, 33x, 3Fx, 4Cx v 4064-CTO, 2Vx v 4065-CTO, 2Wx 198 ThinkPad T500 and W500 Hardware Maintenance Manual