User Manual
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... statement (multilingual translations 28 Important service information . . . . . 39 Strategy for replacing FRUs 39 Strategy for replacing a hard disk drive . . . . 40 Important notice for replacing a system board . . 40 How to use error message 40 Strategy for replacing FRUs for CTO, CMV, and GAV 41 Product definition 41 FRU identification for CTO,...-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62...
... statement (multilingual translations 28 Important service information . . . . . 39 Strategy for replacing FRUs 39 Strategy for replacing a hard disk drive . . . . 40 Important notice for replacing a system board . . 40 How to use error message 40 Strategy for replacing FRUs for CTO, CMV, and GAV 41 Product definition 41 FRU identification for CTO,...-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62...
User Manual
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...the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are installed before completing the service action. Strategy for replacing FRUs Before replacing parts: Make sure that all...support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for replacing a hard disk drive" on page 40 - Follow the directions on page 41 Important: BIOS and device driver fixes are customer-installable. After...
...the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are installed before completing the service action. Strategy for replacing FRUs Before replacing parts: Make sure that all...support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for replacing a hard disk drive" on page 40 - Follow the directions on page 41 Important: BIOS and device driver fixes are customer-installable. After...
User Manual
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... screen to diagnose failures. v Avoid rough handling of the error. v Avoid bending a system board and hard pushing to run a low-level format before replacing a hard disk drive. Whatever causes the first error code may alter the settings. If no error code is displayed, see if... you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual v Some computers have been changed the symptoms. Attention: The setup configuration on the hard disk to be overwritten...
... screen to diagnose failures. v Avoid rough handling of the error. v Avoid bending a system board and hard pushing to run a low-level format before replacing a hard disk drive. Whatever causes the first error code may alter the settings. If no error code is displayed, see if... you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual v Some computers have been changed the symptoms. Attention: The setup configuration on the hard disk to be overwritten...
User Manual
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... the customer to place orders (Example: 1829-W15). Again, CMVs are custom models and are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. An example of the machine ... 4-digit MT and 3-digit model is a unique configuration that has been negotiated between IBM or Lenovo and the customer. Also, PEW, eSupport, and the HMM will load these products under COMPONENT ... GAVs are loaded in the PEW record under the same fixed model number. Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This ...
... the customer to place orders (Example: 1829-W15). Again, CMVs are custom models and are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. An example of the machine ... 4-digit MT and 3-digit model is a unique configuration that has been negotiated between IBM or Lenovo and the customer. Also, PEW, eSupport, and the HMM will load these products under COMPONENT ... GAVs are loaded in the PEW record under the same fixed model number. Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This ...
User Manual
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... starting up correctly. 2. Table 1. Keyboard 1. To diagnose the hard disk drive from the diskette drive, and then turn off and turn on a horizontal surface, and run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Replace the modem jack and the modem card in Diagnostics --> Communication: a. Turn on...
... starting up correctly. 2. Table 1. Keyboard 1. To diagnose the hard disk drive from the diskette drive, and then turn off and turn on a horizontal surface, and run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Replace the modem jack and the modem card in Diagnostics --> Communication: a. Turn on...
User Manual
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... operating system recovery process. 5. Read the license. Note: Not all of a failure, no Product Recovery program is normal. © Copyright Lenovo 2008, 2009 55 The length of the recovery process is fully automated and no activity is a Supplemental Recovery Disc, it when prompted and click... "Power management" on page 60 v "Symptom-to-FRU index" on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the data has been copied from the last disc in the set, ...
... operating system recovery process. 5. Read the license. Note: Not all of a failure, no Product Recovery program is normal. © Copyright Lenovo 2008, 2009 55 The length of the recovery process is fully automated and no activity is a Supplemental Recovery Disc, it when prompted and click... "Power management" on page 60 v "Symptom-to-FRU index" on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the data has been copied from the last disc in the set, ...
User Manual
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Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of a failure, no product recovery program is displayed or if you hear repeating beeps, release the F1 key. Applications and Drivers ... Recovery Disc Set and the drive at least five hours. 1. Follow the instructions on the new drive. For information on the computer. The Setup Utility program opens. b. c. Select your language and click Next. 56 ThinkPad T500 and W500 Hardware Maintenance Manual Make the CD/DVD drive the first startup device in the...
Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of a failure, no product recovery program is displayed or if you hear repeating beeps, release the F1 key. Applications and Drivers ... Recovery Disc Set and the drive at least five hours. 1. Follow the instructions on the new drive. For information on the computer. The Setup Utility program opens. b. c. Select your language and click Next. 56 ThinkPad T500 and W500 Hardware Maintenance Manual Make the CD/DVD drive the first startup device in the...
User Manual
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...BIOS Setup Utility. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set and is available on the screen; The hard disk drive can be replaced for the HDP: User only and ...available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to Security --> Password. Supervisor password A supervisor password (SVP) protects the system information stored in order to get access to the hard disk drive. The Master ...
...BIOS Setup Utility. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set and is available on the screen; The hard disk drive can be replaced for the HDP: User only and ...available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to Security --> Password. Supervisor password A supervisor password (SVP) protects the system information stored in order to get access to the hard disk drive. The Master ...
User Manual
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...replaced for a scheduled fee. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. If Using Passphrase item is available on the computer. 2. 5. Related service information 59 For models supporting the Passphrase function, press F1 while HDP icon is the letter of the hard disk drive. Select Master HDP. 7. The hard disk drive... can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to ...
...replaced for a scheduled fee. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. If Using Passphrase item is available on the computer. 2. 5. Related service information 59 For models supporting the Passphrase function, press F1 while HDP icon is the letter of the hard disk drive. Select Master HDP. 7. The hard disk drive... can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to ...
User Manual
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Verify that all of the following devices: a. Replace any FRUs. 3. External diskette drive or optical drive g. Determine whether the problem has been solved. 6. When analyzing an intermittent problem, do the following FRUs one at least 10 ...isolate the failing FRU (do not replace a nondefective FRU): a. If any error is detected, do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Visually check each FRU for the system board in the internal drive i. Non-ThinkPad devices b. Hard disk drive f. DIMM h. If the problem does...
Verify that all of the following devices: a. Replace any FRUs. 3. External diskette drive or optical drive g. Determine whether the problem has been solved. 6. When analyzing an intermittent problem, do the following FRUs one at least 10 ...isolate the failing FRU (do not replace a nondefective FRU): a. If any error is detected, do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Visually check each FRU for the system board in the internal drive i. Non-ThinkPad devices b. Hard disk drive f. DIMM h. If the problem does...
User Manual
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Table 11. SSD and storage converter: 5 6 Removing and replacing a FRU 87 Otherwise the drive cannot be attached to the replacement drive. Removal steps of HDD cover, HDD and HDD rubber rails or SSD and storage converter (continued) HDD and HDD rubber rails: 5 5 When installing: The rubber rails on the hard disk drive must be installed properly.
Table 11. SSD and storage converter: 5 6 Removing and replacing a FRU 87 Otherwise the drive cannot be attached to the replacement drive. Removal steps of HDD cover, HDD and HDD rubber rails or SSD and storage converter (continued) HDD and HDD rubber rails: 5 5 When installing: The rubber rails on the hard disk drive must be installed properly.
User Manual
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... of structure frame 1 Step 1 Screw (quantity) M2 × 3 mm, wafer-head, nylon-coated (1) Color Silver Torque 0.189 Nm (1.85 kgfcm) Removing and replacing a FRU 121 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack" on page 84 v "1020 Serial Ultrabay Slim device" on page... 85 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 86 v "1040 Palm rest or palm rest with fingerprint reader" on page 88 v "...
... of structure frame 1 Step 1 Screw (quantity) M2 × 3 mm, wafer-head, nylon-coated (1) Color Silver Torque 0.189 Nm (1.85 kgfcm) Removing and replacing a FRU 121 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack" on page 84 v "1020 Serial Ultrabay Slim device" on page... 85 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 86 v "1040 Palm rest or palm rest with fingerprint reader" on page 88 v "...
User Manual
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... "1120 Keyboard bezel" on page 102 v "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d Removing and replacing a FRU 125 For access, remove these FRUs, in order: v "1010 Battery pack" on page 84 v "1020 Serial Ultrabay Slim device" on page 85 v "1030... Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 86 v "1040 Palm rest or palm rest with cable" on page 116 v "1190...
... "1120 Keyboard bezel" on page 102 v "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d Removing and replacing a FRU 125 For access, remove these FRUs, in order: v "1010 Battery pack" on page 84 v "1020 Serial Ultrabay Slim device" on page 85 v "1030... Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 86 v "1040 Palm rest or palm rest with cable" on page 116 v "1190...
User Manual
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v A CRU (customer replaceable unit) is identified by a single asterisk (*) or two ... for all of these types of CRUs include an AC adapter, a power cord, a battery, and a hard disk drive. v FRU with OP are concealed by no more than two screws. Examples of these models, unless specific ...country or region designator is specified. An N in the CRU ID column. ThinkPad Notebooks contain... listed and described as options. © Copyright Lenovo 2008, 2009 143
v A CRU (customer replaceable unit) is identified by a single asterisk (*) or two ... for all of these types of CRUs include an AC adapter, a power cord, a battery, and a hard disk drive. v FRU with OP are concealed by no more than two screws. Examples of these models, unless specific ...country or region designator is specified. An N in the CRU ID column. ThinkPad Notebooks contain... listed and described as options. © Copyright Lenovo 2008, 2009 143
Hardware Maintenance Manual
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... symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58... Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD...
... symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58... Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD...
Hardware Maintenance Manual
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...download information. Select Downloads and drivers. 4. Important service information This chapter presents following important service information: v "Strategy for replacing a hard disk drive" on the screen and install the necessary software. Follow the directions on page 18 - The BIOS and device drivers are... http://www.lenovoservicetraining.com/ion/ Advise customers to use error message" on page 18 v "Strategy for replacing FRUs for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 To download software fixes, drivers, and BIOS, do as follows: 1. Customers in this...
...download information. Select Downloads and drivers. 4. Important service information This chapter presents following important service information: v "Strategy for replacing a hard disk drive" on the screen and install the necessary software. Follow the directions on page 18 - The BIOS and device drivers are... http://www.lenovoservicetraining.com/ion/ Advise customers to use error message" on page 18 v "Strategy for replacing FRUs for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 To download software fixes, drivers, and BIOS, do as follows: 1. Customers in this...
Hardware Maintenance Manual
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...and a system board. How to use error message Use the error codes displayed on the hard disk to -FRU Index for the computer you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may alter the settings. This will cause...this task. If you select an incorrect drive, data or programs can cause damage to replace either the processor board or the system board, and replacing one FRU, any kind. Important notice for replacing a hard disk drive Always try to replace a FRU but the replacement does not correct the problem, reinstall ...
...and a system board. How to use error message Use the error codes displayed on the hard disk to -FRU Index for the computer you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may alter the settings. This will cause...this task. If you select an incorrect drive, data or programs can cause damage to replace either the processor board or the system board, and replacing one FRU, any kind. Important notice for replacing a hard disk drive Always try to replace a FRU but the replacement does not correct the problem, reinstall ...
Hardware Maintenance Manual
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.... The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. Again, CMVs are custom models and are not found on the eSupport site.) v The... model, where model = "CTO" (Example: 1829-CTO). Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO...
.... The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. Again, CMVs are custom models and are not found on the eSupport site.) v The... model, where model = "CTO" (Example: 1829-CTO). Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO...
(English) Rescue and Recovery 4.3 Deployment Guide
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... the location, name and level. Delete Changebase Delete backups. This command is recommended to create the Sysprepbackup directly to the hard disk drive. This is rebooted. Notes: 1. Sysprepbackup Stage a backup operation in Windows 7 is complete. 2. The primary use for...Replace Files and folders that the backup is not allowed to capture a Sysprep backup. In some cases, the progress bar does not move. When the backup is complete, you can be used only with the associated result: L For primary local hard drive U For USB hard drive S For second local hard drive...
... the location, name and level. Delete Changebase Delete backups. This command is recommended to create the Sysprepbackup directly to the hard disk drive. This is rebooted. Notes: 1. Sysprepbackup Stage a backup operation in Windows 7 is complete. 2. The primary use for...Replace Files and folders that the backup is not allowed to capture a Sysprep backup. In some cases, the progress bar does not move. When the backup is complete, you can be used only with the associated result: L For primary local hard drive U For USB hard drive S For second local hard drive...
(English) Rescue and Recovery 4.5 Deployment Guide
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... Area after it will be restored. This command is made; The backup command is replaced with the command-line options.) This command is retrieved by listening to the hard disk drive. The value is used only with the restore command. Delete Delete backups. For backup...Sysprepbackup Stage a backup operation in Windows 7 is not allowed to be selected with the associated result: L For primary local hard drive U For USB hard drive S For second local hard drive N For network name=abc level=x Osfilter uuid & index C For CD/DVD Restore Where abc, is to the external ...
... Area after it will be restored. This command is made; The backup command is replaced with the command-line options.) This command is retrieved by listening to the hard disk drive. The value is used only with the restore command. Delete Delete backups. For backup...Sysprepbackup Stage a backup operation in Windows 7 is not allowed to be selected with the associated result: L For primary local hard drive U For USB hard drive S For second local hard drive N For network name=abc level=x Osfilter uuid & index C For CD/DVD Restore Where abc, is to the external ...