User Manual
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...CMV, and GAV products" on page 40 - Strategy for replacing FRUs Before replacing parts: Make sure that the latest BIOS is loaded to http://www.lenovo.com/support 2. Select Downloads and drivers. 4. After a system board is replaced, ensure that all software fixes, drivers, and... device drivers are posted on page 41 - To download software fixes, drivers, and BIOS, do as follows: 1. "Product definition" on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 Customers in this manual: v "Strategy for replacing FRUs" - Follow the directions ...
...CMV, and GAV products" on page 40 - Strategy for replacing FRUs Before replacing parts: Make sure that the latest BIOS is loaded to http://www.lenovo.com/support 2. Select Downloads and drivers. 4. After a system board is replaced, ensure that all software fixes, drivers, and... device drivers are posted on page 41 - To download software fixes, drivers, and BIOS, do as follows: 1. "Product definition" on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 Customers in this manual: v "Strategy for replacing FRUs" - Follow the directions ...
User Manual
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...this problem, you need to test a device that are protected by pressing Enter instead of the computer. Turn on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to initialize the computer setup by running the diagnostic test or by the customer...follows: 1. Checkout guide Use the following procedures as the serial port. Verify the symptoms. Try to enter the BIOS Setup Utility. To test a USB device, connect it by using PC-Doctor for DOS The ThinkPad Notebook has a test program called PC-Doctor for DOS. Note: The diagnostic tests are disabled, such as...
...this problem, you need to test a device that are protected by pressing Enter instead of the computer. Turn on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to initialize the computer setup by running the diagnostic test or by the customer...follows: 1. Checkout guide Use the following procedures as the serial port. Verify the symptoms. Try to enter the BIOS Setup Utility. To test a USB device, connect it by using PC-Doctor for DOS The ThinkPad Notebook has a test program called PC-Doctor for DOS. Note: The diagnostic tests are disabled, such as...
User Manual
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... --> Systemboard --> Keyboard 2. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit... 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Diagnostics --> Diskette Drives 2. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> ThinkPad...
... --> Systemboard --> Keyboard 2. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit... 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Diagnostics --> Diskette Drives 2. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> ThinkPad...
User Manual
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...FRU Applicable test Optical drive 1. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse ... DIMM to enable it . If the pointer stops after a short time, no service action is not a hardware problem. Run Diagnostics --> ThinkPad Devices --> Fan. This symptom is necessary. Diagnostics --> Other Devices--> Optical Drive 2. If the TrackPoint is disabled, select Automatic to its ...
...FRU Applicable test Optical drive 1. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse ... DIMM to enable it . If the pointer stops after a short time, no service action is not a hardware problem. Run Diagnostics --> ThinkPad Devices --> Fan. This symptom is necessary. Diagnostics --> Other Devices--> Optical Drive 2. If the TrackPoint is disabled, select Automatic to its ...
User Manual
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...To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no SVP has been set: 1. If the Using Passphrase item is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to enter BIOS Setup Utility. Select ...Reinstall the backup battery and the battery pack. (B) If an SVP has been set . Turn on page 59. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set and is available on ...
...To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no SVP has been set: 1. If the Using Passphrase item is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to enter BIOS Setup Utility. Select ...Reinstall the backup battery and the battery pack. (B) If an SVP has been set . Turn on page 59. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set and is available on ...
User Manual
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...Select Yes in the Enter Current Password field. In the Changes have been removed. Select Password. 5. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. For models supporting the Passphrase function, press F1 while HDP icon is selected and the...Configuration window. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to enter BIOS Setup Utility. Turn on the screen; Select Security, using the cursor directional keys to ...
...Select Yes in the Enter Current Password field. In the Changes have been removed. Select Password. 5. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. For models supporting the Passphrase function, press F1 while HDP icon is selected and the...Configuration window. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to enter BIOS Setup Utility. Turn on the screen; Select Security, using the cursor directional keys to ...
User Manual
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...If the symptom is displayed, check the narrative descriptions of the CRS2 setting save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual Run BIOS Setup Utility. Note: For a device not supported by pressing F10. 2. This index can be replaced next. System ... nondefective FRU. System board. 0185 Bad startup sequence settings. Enter BIOS Setup and load Setup Enter to -FRU index in POST or system operation. Then save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in this section ...
...If the symptom is displayed, check the narrative descriptions of the CRS2 setting save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual Run BIOS Setup Utility. Note: For a device not supported by pressing F10. 2. This index can be replaced next. System ... nondefective FRU. System board. 0185 Bad startup sequence settings. Enter BIOS Setup and load Setup Enter to -FRU index in POST or system operation. Then save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in this section ...
User Manual
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...Extended RAM error- Invalid RFID Serialization Information Area. 0189 System board. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Security password retry count exceeded. 1. System board. 01CA More ...than one Wireless LAN devices are found . System board. 0232 1. DIMM. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 01C8 Two or more modem devices are found . Press...
...Extended RAM error- Invalid RFID Serialization Information Area. 0189 System board. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Security password retry count exceeded. 1. System board. 01CA More ...than one Wireless LAN devices are found . System board. 0232 1. DIMM. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 01C8 Two or more modem devices are found . Press...
User Manual
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... the ac adapter. 2. DIMM. 3. System board. 02F6 Software NMI failed 1. System board. 1802 Unauthorized network card is plugged in BIOS Setup Utility. 2. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Load "Setup Default" in ...in the computer. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. System board. 64 ThinkPad T500 and W500 Hardware Maintenance Manual Default configuration used . 1. Load ...
... the ac adapter. 2. DIMM. 3. System board. 02F6 Software NMI failed 1. System board. 1802 Unauthorized network card is plugged in BIOS Setup Utility. 2. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Load "Setup Default" in ...in the computer. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. System board. 64 ThinkPad T500 and W500 Hardware Maintenance Manual Default configuration used . 1. Load ...
User Manual
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... in boot order. 66 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1. System board. 1. If memory size has been changed, re-create the hibernation file. 1. System board. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. Allocation ...operating system. 1. Error messages Table 3. Error messages Symptom or error Device address conflict. I/O device IRQ conflict. FRU or action, in the BIOS Setup Utility. 2. System board. 1. DIMM. 2. Load "Setup Defaults" in sequence 1. Restore the system configuration to boot from . 2. System...
... in boot order. 66 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1. System board. 1. If memory size has been changed, re-create the hibernation file. 1. System board. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. Allocation ...operating system. 1. Error messages Table 3. Error messages Symptom or error Device address conflict. I/O device IRQ conflict. FRU or action, in the BIOS Setup Utility. 2. System board. 1. DIMM. 2. Load "Setup Defaults" in sequence 1. Restore the system configuration to boot from . 2. System...
Hardware Maintenance Manual
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...following important service information: v "Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 "FRU identification for CTO, CMV, and GAV" on page 21 Important: BIOS and device driver fixes are installed before completing the service action. Customers in obtaining or...Before replacing parts: Make sure that the latest BIOS is replaced, ensure that all software fixes, drivers, and BIOS downloads are customer-installable. "Product definition" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the...
...following important service information: v "Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 "FRU identification for CTO, CMV, and GAV" on page 21 Important: BIOS and device driver fixes are installed before completing the service action. Customers in obtaining or...Before replacing parts: Make sure that the latest BIOS is replaced, ensure that all software fixes, drivers, and BIOS downloads are customer-installable. "Product definition" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the...
Hardware Maintenance Manual
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For some devices are protected by use of the BIOS Setup Utility before you initialize the computer configuration, some possible configurations of these devices, you need to enable it to "ThinkPad T500 and W500" on page 47. To avoid this problem, you will need to initialize the computer setup ...http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 39. Note: PC-Doctor for DOS is an overview of the computer. To enter BIOS Setup Utility, do as the serial port. Turn on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance ...
For some devices are protected by use of the BIOS Setup Utility before you initialize the computer configuration, some possible configurations of these devices, you need to enable it to "ThinkPad T500 and W500" on page 47. To avoid this problem, you will need to initialize the computer setup ...http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 39. Note: PC-Doctor for DOS is an overview of the computer. To enter BIOS Setup Utility, do as the serial port. Turn on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance ...
Hardware Maintenance Manual
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... Lenovo authorized servicers provide any ThinkPad computer: the power-on page 35. The computer does not start until the password is booted. The Master + User mode requires two HDPs; For how to remove the POP, see "How to the BIOS Setup Utility and change the system configuration. When the recovery process is displayed... page 35. Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. The user must be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual
... Lenovo authorized servicers provide any ThinkPad computer: the power-on page 35. The computer does not start until the password is booted. The Master + User mode requires two HDPs; For how to remove the POP, see "How to the BIOS Setup Utility and change the system configuration. When the recovery process is displayed... page 35. Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. The user must be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... computer. 2. then enter the POP. For the other models, enter the master HDP. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Power-On Password. 6. Related service information 35 Remove the..., press Enter. 8. Select Password. 5. When the ThinkPad logo comes up , immediately press F1 to recover data from the hard disk drive. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs...
... computer. 2. then enter the POP. For the other models, enter the master HDP. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Power-On Password. 6. Related service information 35 Remove the..., press Enter. 8. Select Password. 5. When the ThinkPad logo comes up , immediately press F1 to recover data from the hard disk drive. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs...
Hardware Maintenance Manual
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...New Password field blank, and press Enter twice. 8. A pop-up window opens. 6. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Security, using the cursor directional keys to Security --> Password. Select Hard-disk x password, where x is displayed in the Setup ... the hard disk drive. Select Master HDP. 7. Type the current master HDP in the Enter Current Password field. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Press F10. 9.
...New Password field blank, and press Enter twice. 8. A pop-up window opens. 6. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Security, using the cursor directional keys to Security --> Password. Select Hard-disk x password, where x is displayed in the Setup ... the hard disk drive. Select Master HDP. 7. Type the current master HDP in the Enter Current Password field. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Press F10. 9.
Hardware Maintenance Manual
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..., in this section lists symptoms and errors and their possible causes. Run BIOS Setup Utility. Press F9, and Bad CRC2. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in the EEPROM is listed... first, in the computer. System board. 0185 Bad startup sequence settings. Enter BIOS Setup and load Setup defaults. 1. The most likely cause ...
..., in this section lists symptoms and errors and their possible causes. Run BIOS Setup Utility. Press F9, and Bad CRC2. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in the EEPROM is listed... first, in the computer. System board. 0185 Bad startup sequence settings. Enter BIOS Setup and load Setup defaults. 1. The most likely cause ...
Hardware Maintenance Manual
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... the hard disk drive. 2. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Extended RAM error- Invalid RFID Serialization Information Area. 0189 System board. Invalid RFID configuration information area... Ethernet devices are found. Press to continue. 1. Embedded Security hardware tamper detected. DIMM. System board. 0188 System board. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 0199 System Security- Table 1. Press to continue....
... the hard disk drive. 2. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Extended RAM error- Invalid RFID Serialization Information Area. 0189 System board. Invalid RFID configuration information area... Ethernet devices are found. Press to continue. 1. Embedded Security hardware tamper detected. DIMM. System board. 0188 System board. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 0199 System Security- Table 1. Press to continue....
Hardware Maintenance Manual
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... by connecting the ac adapter. 2. Replace the backup battery. 3. DIMM. 2. Remove Mini PCI network card. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. System board. 02F0 CPU ID:xx Failed. 1. DIMM. 2. System board. 1802 Unauthorized network card... 2. Load Setup Defaults in the computer. System board. 02F5 DMA test failed. 1. System board. 02F6 Software NMI failed 1. Run BIOS Setup Utility to reset the time and date. 0251 System CMOS checksum bad- Related service information 41 Table 1. Replace the backup battery and ...
... by connecting the ac adapter. 2. Replace the backup battery. 3. DIMM. 2. Remove Mini PCI network card. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. System board. 02F0 CPU ID:xx Failed. 1. DIMM. 2. System board. 1802 Unauthorized network card... 2. Load Setup Defaults in the computer. System board. 02F5 DMA test failed. 1. System board. 02F6 Software NMI failed 1. Run BIOS Setup Utility to reset the time and date. 0251 System CMOS checksum bad- Related service information 41 Table 1. Replace the backup battery and ...
Hardware Maintenance Manual
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... the computer entered hibernation mode. 2. System board. 1. Invalid system configuration data. v Enter the BIOS Setup Utility and add the device in sequence 1. Load "Setup Defaults" in the BIOS Setup Utility. 2. Check the status of device which you want to boot from . Check that...no failure and is installed correctly. 2. Hibernation error. System board. Backup battery. 3. Load "Setup Defaults" in the BIOS Setup Utility. 2. Load "Setup Defaults" in the BIOS Setup Utility. 2. The device you want to boot from . 2. Error messages Table 2. Error messages Symptom or error Device...
... the computer entered hibernation mode. 2. System board. 1. Invalid system configuration data. v Enter the BIOS Setup Utility and add the device in sequence 1. Load "Setup Defaults" in the BIOS Setup Utility. 2. Check the status of device which you want to boot from . Check that...no failure and is installed correctly. 2. Hibernation error. System board. Backup battery. 3. Load "Setup Defaults" in the BIOS Setup Utility. 2. Load "Setup Defaults" in the BIOS Setup Utility. 2. The device you want to boot from . 2. Error messages Table 2. Error messages Symptom or error Device...
Hardware Maintenance Manual
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... HDD Active Protection Test. While the message, "To interrupt normal startup, press the blue ThinkVangate button," is running. ThinkPad T500 and W500 53 FRU tests FRU Applicable test System board 1. Replace the modem jack and the modem card in Diagnostics --> Communication... Diagnostics --> Systemboard --> PCMCIA ExpressCard slot Keyboard 1. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the ThinkPad computer, detach it. Remove any physical shock to the computer while the test is displayed at the ...
... HDD Active Protection Test. While the message, "To interrupt normal startup, press the blue ThinkVangate button," is running. ThinkPad T500 and W500 53 FRU tests FRU Applicable test System board 1. Replace the modem jack and the modem card in Diagnostics --> Communication... Diagnostics --> Systemboard --> PCMCIA ExpressCard slot Keyboard 1. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the ThinkPad computer, detach it. Remove any physical shock to the computer while the test is displayed at the ...