User Manual
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...to troubleshoot problems. Important: This manual is intended only for the following ThinkPad® products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual... familiar with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product, be sure to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v About this manual along with...
...to troubleshoot problems. Important: This manual is intended only for the following ThinkPad® products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual... familiar with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product, be sure to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v About this manual along with...
User Manual
Page 50
...hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual v Business Partners using Eclaim will be displayed. Under "Filter by description, with applicable machine type model and FRU... will access PEW when performing Entitlement Lookup. v To view the complete list of FRUs at the following Web site: http://www.lenovo....
...hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual v Business Partners using Eclaim will be displayed. Under "Filter by description, with applicable machine type model and FRU... will access PEW when performing Entitlement Lookup. v To view the complete list of FRUs at the following Web site: http://www.lenovo....
User Manual
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... display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual Windows Vista and Windows XP: Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for the program. It enables you to troubleshoot...
... display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual Windows Vista and Windows XP: Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for the program. It enables you to troubleshoot...
User Manual
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...is displayed in order to get access to remove the battery pack, see "1010 Battery pack" on the screen; Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. The system board must ... reset the password. Reinstall the backup battery and the battery pack. (B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to the service technician, there is no...
...is displayed in order to get access to remove the battery pack, see "1010 Battery pack" on the screen; Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. The system board must ... reset the password. Reinstall the backup battery and the battery pack. (B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to the service technician, there is no...
User Manual
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...we cannot guarantee that are missing, discolored, or always lighted is within specification as defective by Lenovo and it should be replaced. v Lenovo will not provide replacement if the LCD is characteristic of TFT LCD technology, but excessive pixel problems... to all LCD connectors. 3. Table 6. Horizontal or vertical lines displayed on LCD. Reseat all ThinkPad Notebooks purchased on , and a blank LCD during POST. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual v LCD brightness cannot be adjusted. Reseat the LCD connectors. 2. v Characters ...
...we cannot guarantee that are missing, discolored, or always lighted is within specification as defective by Lenovo and it should be replaced. v Lenovo will not provide replacement if the LCD is characteristic of TFT LCD technology, but excessive pixel problems... to all LCD connectors. 3. Table 6. Horizontal or vertical lines displayed on LCD. Reseat all ThinkPad Notebooks purchased on , and a blank LCD during POST. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual v LCD brightness cannot be adjusted. Reseat the LCD connectors. 2. v Characters ...
User Manual
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... number uniquely assigned to your computer at production and stored in your system board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later and restart the computer. 2. Select 1. Set System...
... number uniquely assigned to your computer at production and stored in your system board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later and restart the computer. 2. Select 1. Set System...
User Manual
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... in Windows Vista and Windows XP) have an automatic battery diagnostic that the battery is non-warranty replacement. If ThinkVantage Toolbox or Lenovo System Toolbox is defective. Removal steps of the slot. A battery pack FRU should download this program before a non-physically damaged ...battery specified in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in the locked position. 84 ThinkPad T500 and W500 Hardware Maintenance Manual The only exception to this diagnostic shows that determines if the battery pack is not ...
... in Windows Vista and Windows XP) have an automatic battery diagnostic that the battery is non-warranty replacement. If ThinkVantage Toolbox or Lenovo System Toolbox is defective. Removal steps of the slot. A battery pack FRU should download this program before a non-physically damaged ...battery specified in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in the locked position. 84 ThinkPad T500 and W500 Hardware Maintenance Manual The only exception to this diagnostic shows that determines if the battery pack is not ...
User Manual
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Locations Front view This chapter presents the location of ThinkPad T500 and W500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page 71. 4 Stereo ... pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 © Copyright Lenovo 2008, 2009 4 5 6 7 8 9 141
Locations Front view This chapter presents the location of ThinkPad T500 and W500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page 71. 4 Stereo ... pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 © Copyright Lenovo 2008, 2009 4 5 6 7 8 9 141
User Manual
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... the applicable data for their specific environment. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced...
... the applicable data for their specific environment. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced...
Hardware Maintenance Manual
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...-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices...
...-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices...
Hardware Maintenance Manual
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...-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use ...this manual This manual contains service and reference information for trained servicers who are familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo...
...-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use ...this manual This manual contains service and reference information for trained servicers who are familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo...
Hardware Maintenance Manual
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...SERVICE PARTS. v Authorized IBM Business Partners can be returned in PEW). The key commodities will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "View by description, with applicable machine type... and memory) v eSupport can be displayed. For the Remaining FRUs (the complete list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used to view the complete ...
...SERVICE PARTS. v Authorized IBM Business Partners can be returned in PEW). The key commodities will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "View by description, with applicable machine type... and memory) v eSupport can be displayed. For the Remaining FRUs (the complete list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used to view the complete ...
Hardware Maintenance Manual
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... only with the arrow keys, but also with the TrackPoint® pointer. The utility is available on the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on , go to "Symptom-to the USB connector of the procedure...You can detect errors by using Configuration utility for DOS is in PC-Doctor. When the ThinkPad logo comes up, immediately press F1 to "ThinkPad T500 and W500" on the computer. 2. then power on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual This section is entered. Turn on page 47.
... only with the arrow keys, but also with the TrackPoint® pointer. The utility is available on the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on , go to "Symptom-to the USB connector of the procedure...You can detect errors by using Configuration utility for DOS is in PC-Doctor. When the ThinkPad logo comes up, immediately press F1 to "ThinkPad T500 and W500" on the computer. 2. then power on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual This section is entered. Turn on page 47.
Hardware Maintenance Manual
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...categories listed below to your computer. To run the PC-Doctor program to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to display symptoms ...and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you... and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
...categories listed below to your computer. To run the PC-Doctor program to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to display symptoms ...and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you... and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... has, it appears on . The user must be entered before an operating system can be made available to the servicer, there is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to remove the power-on password" on the screen to... "How to the system user. Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any ThinkPad computer: the power-on by an unauthorized person.
... has, it appears on . The user must be entered before an operating system can be made available to the servicer, there is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to remove the power-on password" on the screen to... "How to the system user. Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any ThinkPad computer: the power-on by an unauthorized person.
Hardware Maintenance Manual
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... diagnostics failed.Press to continue.Press to the latest. Remove the WAN card that the latest HDD firmware is available at http://www.lenovo.com/support 2100 Initialization error on a horizontal surface. Note: For the construction of the DIMM slot, see "1050 DIMM" on ...HDD1 (Ultrabay hard disk drive) 1. Ultrabay™ hard disk drive. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is attached to the computer. 3. Undock docking station or port ...
... diagnostics failed.Press to continue.Press to the latest. Remove the WAN card that the latest HDD firmware is available at http://www.lenovo.com/support 2100 Initialization error on a horizontal surface. Note: For the construction of the DIMM slot, see "1050 DIMM" on ...HDD1 (Ultrabay hard disk drive) 1. Ultrabay™ hard disk drive. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is attached to the computer. 3. Undock docking station or port ...
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... chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370 (2.0 GHz), 3-MB L2 cache v Intel Core 2 Duo ... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key combinations" on page 55 v "FRU replacement notices" on...
... chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370 (2.0 GHz), 3-MB L2 cache v Intel Core 2 Duo ... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key combinations" on page 55 v "FRU replacement notices" on...
Hardware Maintenance Manual
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... 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with ThinkPad products. Important: This manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product..., be sure to troubleshoot problems effectively. v The product-specific section includes service, reference, and product-specific parts information. Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo...
... 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with ThinkPad products. Important: This manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product..., be sure to troubleshoot problems effectively. v The product-specific section includes service, reference, and product-specific parts information. Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo...
Hardware Maintenance Manual
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...manual along with ThinkPad products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, ...4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is intended only for the following ThinkPad®...specific section includes service, reference, and product-specific parts information. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. About this manual This manual contains service...
...manual along with ThinkPad products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, ...4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is intended only for the following ThinkPad®...specific section includes service, reference, and product-specific parts information. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. About this manual This manual contains service...
(Japanese) Service and Troubleshooting Guide
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ThinkPad v v 90 LCD Λ 180 ThinkPad v AC ThinkPad v ͝༻ͷ ThinkPad Λ Lenovo Web αΠτͷ http://www.lenovo.com/register Lenovo ThinkPad v ThinkPad v LCD ThinkPad LCD ThinkPad v ThinkPad PSTN PBX v v ThinkPad v CD ·ͨ DVD v ͝༻ͷ ThinkPad 6 ThinkPad® T500 ͓Αͼ W500
ThinkPad v v 90 LCD Λ 180 ThinkPad v AC ThinkPad v ͝༻ͷ ThinkPad Λ Lenovo Web αΠτͷ http://www.lenovo.com/register Lenovo ThinkPad v ThinkPad v LCD ThinkPad LCD ThinkPad v ThinkPad PSTN PBX v v ThinkPad v CD ·ͨ DVD v ͝༻ͷ ThinkPad 6 ThinkPad® T500 ͓Αͼ W500