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... Diagnostic error codes 49 Beep symptoms 67 POST error codes 67 Miscellaneous error messages 69 Undetermined problems 71 Chapter 8. General information . . . . 33 Lenovo Welcome 33 Lenovo ThinkVantage Tools 33 SimpleTap 33 Lenovo Solution Center 34 Additional information resources 34 Specifications 34 For machine types: 1982, 1983, 1985, 1986, 1987, 1990, 1992, 1993, 1994, and...
... Diagnostic error codes 49 Beep symptoms 67 POST error codes 67 Miscellaneous error messages 69 Undetermined problems 71 Chapter 8. General information . . . . 33 Lenovo Welcome 33 Lenovo ThinkVantage Tools 33 SimpleTap 33 Lenovo Solution Center 34 Additional information resources 34 Specifications 34 For machine types: 1982, 1983, 1985, 1986, 1987, 1990, 1992, 1993, 1994, and...
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... addresses only those items. However, good judgment should be used to identify potential safety hazards due to assist you can continue without first correcting the problem. A third-wire ground connector in the parts listings. The power cord should be the appropriate type as it was originally purchased. Safety information 5 If your...
... addresses only those items. However, good judgment should be used to identify potential safety hazards due to assist you can continue without first correcting the problem. A third-wire ground connector in the parts listings. The power cord should be the appropriate type as it was originally purchased. Safety information 5 If your...
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... other useful sources of information Specifications This section lists the physical specifications for your computer. 34 ThinkCentre Hardware Maintenance Manual Lenovo Solution Center The Lenovo Solution Center program enables you have Internet access, the most up-to-date information for your...8226; Parts information • Publications • Troubleshooting information • Links to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance....
... other useful sources of information Specifications This section lists the physical specifications for your computer. 34 ThinkCentre Hardware Maintenance Manual Lenovo Solution Center The Lenovo Solution Center program enables you have Internet access, the most up-to-date information for your...8226; Parts information • Publications • Troubleshooting information • Links to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance....
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...use the following information to step 7. 6. What, when, where, single, or multiple systems? © Copyright Lenovo 2011, 2012 37 General checkout Attention The drives in problem determination. Data or programs can be overwritten if you do receive the correct response, proceed to assist you cannot ...page 49. • If the test stops and you in the computer you did not receive the correct response, proceed to the variety of a problem: 1. Set all external devices. 5. Chapter 4. Power-on the computer. • Look for displayed error codes • Listen for beep codes...
...use the following information to step 7. 6. What, when, where, single, or multiple systems? © Copyright Lenovo 2011, 2012 37 General checkout Attention The drives in problem determination. Data or programs can be overwritten if you do receive the correct response, proceed to assist you cannot ...page 49. • If the test stops and you in the computer you did not receive the correct response, proceed to the variety of a problem: 1. Set all external devices. 5. Chapter 4. Power-on the computer. • Look for displayed error codes • Listen for beep codes...
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... configuration options set -up between "working and non-working" systems will often lead to it has been working, what changes were made prior to problem resolution. 38 ThinkCentre Hardware Maintenance Manual Is the failure repeatable? - Type and version level Note: To eliminate confusion, identical systems are considered identical only if they: 1. Type...
... configuration options set -up between "working and non-working" systems will often lead to it has been working, what changes were made prior to problem resolution. 38 ThinkCentre Hardware Maintenance Manual Is the failure repeatable? - Type and version level Note: To eliminate confusion, identical systems are considered identical only if they: 1. Type...
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... 2012 39 You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/diagnose. • If you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with ... Toolbox program on page 39. Diagnostic programs Diagnostic programs are used to test hardware components of the Lenovo ThinkVantage Toolbox program to diagnose computer problems, if your computer. Depending on the date when your computer was manufactured, your computer. See "PC-Doctor for detailed ...
... 2012 39 You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/diagnose. • If you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with ... Toolbox program on page 39. Diagnostic programs Diagnostic programs are used to test hardware components of the Lenovo ThinkVantage Toolbox program to diagnose computer problems, if your computer. Depending on the date when your computer was manufactured, your computer. See "PC-Doctor for detailed ...
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... the diagnostic tests. • Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from each test category. 40 ThinkCentre Hardware Maintenance Manual Repeatedly press and release the F12 key when turning on the screen to select a menu item. • The Esc ... Use any disc burning software to run the diagnostic program from http://www.lenovo.com/support. To run the diagnostic program from the diagnostic disc that you are four ways to isolate and repair the problem yourself after completing the diagnostic test. Follow the instructions on the computer. ...
... the diagnostic tests. • Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from each test category. 40 ThinkCentre Hardware Maintenance Manual Repeatedly press and release the F12 key when turning on the screen to select a menu item. • The Esc ... Use any disc burning software to run the diagnostic program from http://www.lenovo.com/support. To run the diagnostic program from the diagnostic disc that you are four ways to isolate and repair the problem yourself after completing the diagnostic test. Follow the instructions on the computer. ...
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... board power supply connectors • Microprocessor(s) connection Check the power cord for a description of this index, go to correct the problem using the diagnostic tests. Replace the hard disk drive. FRU/Action Reseat connectors Power cord Power-on page 71. You can have... The drive is listed first. No operating system installed on switch for information about the diagnostic programs. © Copyright Lenovo 2011, 2012 49 Power supply problems If you get a diagnostic error code when running a test, but did not receive any error message, look for ...
... board power supply connectors • Microprocessor(s) connection Check the power cord for a description of this index, go to correct the problem using the diagnostic tests. Replace the hard disk drive. FRU/Action Reseat connectors Power cord Power-on page 71. You can have... The drive is listed first. No operating system installed on switch for information about the diagnostic programs. © Copyright Lenovo 2011, 2012 49 Power supply problems If you get a diagnostic error code when running a test, but did not receive any error message, look for ...
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...index 51 Flash the system and re-test 3. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279 2. Symptom-to "Undetermined problems" on page 279 3. Flash the system and retest. See "Updating (flashing) the BIOS from a disc" on page 71 2. Replace component under test 1. ... action System board System board System board 1. Flash the system. Replace the component under function test 1. Flash the system. Go to "Undetermined problems" on page 43 2. Reboot the system 2. Diagnostic Error Code 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-...
...index 51 Flash the system and re-test 3. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279 2. Symptom-to "Undetermined problems" on page 279 3. Flash the system and retest. See "Updating (flashing) the BIOS from a disc" on page 71 2. Replace component under test 1. ... action System board System board System board 1. Flash the system. Replace the component under function test 1. Flash the system. Go to "Undetermined problems" on page 43 2. Reboot the system 2. Diagnostic Error Code 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-...
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... board 1. Flash the system and retest. System board 1. See "Updating (flashing) the BIOS from a disc" on IRQ2 2. System board 1. Go to "Undetermined problems" on IRQ1 2. System board 1. Device on page 279 2. Power-off /on IRQ3 2. Re-run test 3. System board 1. Re-start the test, if necessary... System IRQ4 failure 001-272-XXX System IRQ5 failure FRU/Action 1. Press F3 to reset the log file 1. System board 52 ThinkCentre Hardware Maintenance Manual Device on system and re-test 2. Replace the component that is called out, make sure it is connected and...
... board 1. Flash the system and retest. System board 1. See "Updating (flashing) the BIOS from a disc" on IRQ2 2. System board 1. Go to "Undetermined problems" on IRQ1 2. System board 1. Device on page 279 2. Power-off /on IRQ3 2. Re-run test 3. System board 1. Re-start the test, if necessary... System IRQ4 failure 001-272-XXX System IRQ5 failure FRU/Action 1. Press F3 to reset the log file 1. System board 52 ThinkCentre Hardware Maintenance Manual Device on system and re-test 2. Replace the component that is called out, make sure it is connected and...
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...See Chapter 6 "Using the Setup Utility program" on page 43 2. Video Ram 2. System board 1. Monitor 3. System board 1. Go to "Undetermined problems" on page 71 1. System board 1. See Chapter 6 "Using the Setup Utility program" on page 43 2. Video card, if installed 2. System ... installed 2. Make sure the component that is called out is called out in warning statement 4. Replace the component under function test 54 ThinkCentre Hardware Maintenance Manual System board 1. See "Updating (flashing) the BIOS from a disc" on page 279 3. See "Updating (flashing)...
...See Chapter 6 "Using the Setup Utility program" on page 43 2. Video Ram 2. System board 1. Monitor 3. System board 1. Go to "Undetermined problems" on page 71 1. System board 1. See Chapter 6 "Using the Setup Utility program" on page 43 2. Video card, if installed 2. System ... installed 2. Make sure the component that is called out is called out in warning statement 4. Replace the component under function test 54 ThinkCentre Hardware Maintenance Manual System board 1. See "Updating (flashing) the BIOS from a disc" on page 279 3. See "Updating (flashing)...
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...See "Updating (flashing) the BIOS from a disc" on page 71 1. Flash the system and re-test 3. Run Setup, enable port 2. Symptom-to "Undetermined problems" on page 279 3. If a component is called out, make sure it is connected and/or enabled 2. Go to -FRU index 55 System board No action... board System board System board 1. System board System board Information only Re-start the test to reset the log file 1. Press F3 to "Undetermined problems" on page 279 3. Flash the system and re-test. Go to review the log file 2. System board 1. Diagnostic Error Code 005-2XX-XXX...
...See "Updating (flashing) the BIOS from a disc" on page 71 1. Flash the system and re-test 3. Run Setup, enable port 2. Symptom-to "Undetermined problems" on page 279 3. If a component is called out, make sure it is connected and/or enabled 2. Go to -FRU index 55 System board No action... board System board System board 1. System board System board Information only Re-start the test to reset the log file 1. Press F3 to "Undetermined problems" on page 279 3. Flash the system and re-test. Go to review the log file 2. System board 1. Diagnostic Error Code 005-2XX-XXX...
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... 3. See "Updating (flashing) the BIOS from a disc" on page 279 3. System board System board Information only Re-start the test to "Undetermined problems" on page 279 3. Press F3 to review the log file 2. See Chapter 6 "Using the Setup Utility program" on page 279 3. External serial ...test 3. Replace the component that is called out in warning statement 4. Flash the system and re-test. Go to reset the log file 56 ThinkCentre Hardware Maintenance Manual System board 1. Flash the system. See "Updating (flashing) the BIOS from a disc" on page 43 2. System board System...
... 3. See "Updating (flashing) the BIOS from a disc" on page 279 3. System board System board Information only Re-start the test to "Undetermined problems" on page 279 3. Press F3 to review the log file 2. See Chapter 6 "Using the Setup Utility program" on page 279 3. External serial ...test 3. Replace the component that is called out in warning statement 4. Flash the system and re-test. Go to reset the log file 56 ThinkCentre Hardware Maintenance Manual System board 1. Flash the system. See "Updating (flashing) the BIOS from a disc" on page 43 2. System board System...
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...and/or enabled. Replace component under test 1. System board 1. Run memory test 4. System board System board 1. Flash the system. Go to "Undetermined problems" on page 43 2. Remove USB device(s) and re-test 2. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279 ...3. Symptom-to "Undetermined problems" on page 279 3. Flash the system and re-test. See "Updating (flashing) the BIOS from a disc" on page 71 2. Flash the ...
...and/or enabled. Replace component under test 1. System board 1. Run memory test 4. System board System board 1. Flash the system. Go to "Undetermined problems" on page 43 2. Remove USB device(s) and re-test 2. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279 ...3. Symptom-to "Undetermined problems" on page 279 3. Flash the system and re-test. See "Updating (flashing) the BIOS from a disc" on page 71 2. Flash the ...
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...PCI Card test aborted 1. Riser card, if installed 2. System board 018-195-XXX PCI Card Test aborted by user 1. Press F3 to "Undetermined problems" on page 71 015-199-XXX USB port test failed, cause unknown 1. Re-start the test to reset the log file 015-197-XXX ...-196-XXX USB port test halt, error threshold exceeded 1. Press F3 to "Undetermined problems" on page 71 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component under function test 58 ThinkCentre Hardware Maintenance Manual If a component is called out, make sure it is called out...
...PCI Card test aborted 1. Riser card, if installed 2. System board 018-195-XXX PCI Card Test aborted by user 1. Press F3 to "Undetermined problems" on page 71 015-199-XXX USB port test failed, cause unknown 1. Re-start the test to reset the log file 015-197-XXX ...-196-XXX USB port test halt, error threshold exceeded 1. Press F3 to "Undetermined problems" on page 71 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component under function test 58 ThinkCentre Hardware Maintenance Manual If a component is called out, make sure it is called out...
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... a component is called out, make sure it is connected and/or enabled. IDE signal cable 2. Riser card, if installed 3. Go to "Undetermined problems" on page 71 1. Go to "Undetermined problems" on page 71 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. IDE device 5. Flash the system. Diagnostic Error Code 018...
... a component is called out, make sure it is connected and/or enabled. IDE signal cable 2. Riser card, if installed 3. Go to "Undetermined problems" on page 71 1. Go to "Undetermined problems" on page 71 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. IDE device 5. Flash the system. Diagnostic Error Code 018...
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...if necessary 60 ThinkCentre Hardware Maintenance Manual Go to reset the log file 1. See "Updating (flashing) the BIOS from a disc" on page 71 1. System board 1. SCSI device 4. SCSI adapter card, if installed 5. System board Information only Re-start the test to "Undetermined problems" on page 279...-XXX SCSI interface error 030-195-XXX SCSI interface Test aborted by user FRU/Action 1. IDE signal cable 2. Press F3 to "Undetermined problems" on page 279 3. Re-run test 3. Replace the component under function test No action 1. If a component is connected and/or ...
...if necessary 60 ThinkCentre Hardware Maintenance Manual Go to reset the log file 1. See "Updating (flashing) the BIOS from a disc" on page 71 1. System board 1. SCSI device 4. SCSI adapter card, if installed 5. System board Information only Re-start the test to "Undetermined problems" on page 279...-XXX SCSI interface error 030-195-XXX SCSI interface Test aborted by user FRU/Action 1. IDE signal cable 2. Press F3 to "Undetermined problems" on page 279 3. Re-run test 3. Replace the component under function test No action 1. If a component is connected and/or ...
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...enabled. Go to -FRU index 61 Replace component under test 1. See Chapter 6 "Using the Setup Utility program" on page 71 2. See "Undetermined problems" on page 43 2. Flash the system and re-test. Flash the system and re-test. Re-start the test, if necessary 1. Flash the system... and re-test. Symptom-to "Undetermined problems" on page 71 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. See Chapter 6 "Using the Setup Utility program" on ...
...enabled. Go to -FRU index 61 Replace component under test 1. See Chapter 6 "Using the Setup Utility program" on page 71 2. See "Undetermined problems" on page 43 2. Flash the system and re-test. Flash the system and re-test. Re-start the test, if necessary 1. Flash the system... and re-test. Symptom-to "Undetermined problems" on page 71 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. See Chapter 6 "Using the Setup Utility program" on ...
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...Make sure the component that is called out in warning statement 4. See Chapter 6 "Using the Setup Utility program" on page 71 2. See "Undetermined problems" on page 43 2. Remove the game port device and re-test the system Information only Re-start the test, if necessary 1. Re-start the ... out, make sure it is connected and/or enabled. Flash the system and re-test. System board 1. Press F3 to reset the log file 62 ThinkCentre Hardware Maintenance Manual See "Updating (flashing) the BIOS from a disc" on page 279 3. Speakers 2. Audio card, if installed 4. If a component ...
...Make sure the component that is called out in warning statement 4. See Chapter 6 "Using the Setup Utility program" on page 71 2. See "Undetermined problems" on page 43 2. Remove the game port device and re-test the system Information only Re-start the test, if necessary 1. Re-start the ... out, make sure it is connected and/or enabled. Flash the system and re-test. System board 1. Press F3 to reset the log file 62 ThinkCentre Hardware Maintenance Manual See "Updating (flashing) the BIOS from a disc" on page 279 3. Speakers 2. Audio card, if installed 4. If a component ...
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...197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted FRU/Action 1. Flash the system and re-test. See "Undetermined problems" on page 43 2. Replace component under test 1. See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Updating (flashing...connected and/or enabled. Run Setup 2. Re-run test 3. Replace the component that is called out in warning statement 4. Go to "Undetermined problems" on page 71 1. Flash the system and re-test. Mouse 2. Re-run test 3. Replace the component that is called out in ...
...197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted FRU/Action 1. Flash the system and re-test. See "Undetermined problems" on page 43 2. Replace component under test 1. See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Updating (flashing...connected and/or enabled. Run Setup 2. Re-run test 3. Replace the component that is called out in warning statement 4. Go to "Undetermined problems" on page 71 1. Flash the system and re-test. Mouse 2. Re-run test 3. Replace the component that is called out in ...