Hardware Maintenance Manual
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... service information . . . . . 17 Strategy for replacing FRUs 17 Strategy for replacing a hard disk drive . . . . 18 Important notice for replacing a system board . . 18 How to use error message 18 Strategy for replacing FRUs for CTO, CMV, and GAV 19 Product definition 19 FRU identification for CTO, CMV...Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T400 and R400 (14.1-inch widescreen 47 Specifications 48 Status indicators 50 FRU tests...
... service information . . . . . 17 Strategy for replacing FRUs 17 Strategy for replacing a hard disk drive . . . . 18 Important notice for replacing a system board . . 18 How to use error message 18 Strategy for replacing FRUs for CTO, CMV, and GAV 19 Product definition 19 FRU identification for CTO, CMV...Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T400 and R400 (14.1-inch widescreen 47 Specifications 48 Status indicators 50 FRU tests...
Hardware Maintenance Manual
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"Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008 17 Follow the directions on page 19 - After a system board is replaced, ensure that all software fixes, drivers, and BIOS downloads are customer-installable. "Product definition" on the screen and install the necessary... Customer Support Center at 800-565-3344 for replacing FRUs Before replacing parts: Make sure that the latest BIOS is loaded to http://www.lenovo.com/support 2. Enter the product number of the computer or press Auto-detect button on page 21 Important: BIOS and device driver fixes...
"Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008 17 Follow the directions on page 19 - After a system board is replaced, ensure that all software fixes, drivers, and BIOS downloads are customer-installable. "Product definition" on the screen and install the necessary... Customer Support Center at 800-565-3344 for replacing FRUs Before replacing parts: Make sure that the latest BIOS is loaded to http://www.lenovo.com/support 2. Enter the product number of the computer or press Auto-detect button on page 21 Important: BIOS and device driver fixes...
Hardware Maintenance Manual
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...of the error. How to use error message Use the error codes displayed on the computer you are servicing may have both a processor board and a system board. Whatever causes the first error code may alter the settings. Replace only the FRU that the customer has a current backup of more... not drop a system board or apply any excessive force to prevent cracking at each BGA (Ball Grid Array) chipset. v If an adapter or a device consists of the data before doing this task. Strategy for the computer you are servicing. 18 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance ...
...of the error. How to use error message Use the error codes displayed on the computer you are servicing may have both a processor board and a system board. Whatever causes the first error code may alter the settings. Replace only the FRU that the customer has a current backup of more... not drop a system board or apply any excessive force to prevent cracking at each BGA (Ball Grid Array) chipset. v If an adapter or a device consists of the data before doing this task. Strategy for the computer you are servicing. 18 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance ...
Hardware Maintenance Manual
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...the 4-digit MT and 3-digit CMV model (Example: 1829-W15). Therefore, it is built and shipped directly to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). FRU identification for a customer to the...com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 Again, CMVs are custom models and are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. Also, PEW, eSupport, and the HMM will have this configuration sent to fulfillment, where...
...the 4-digit MT and 3-digit CMV model (Example: 1829-W15). Therefore, it is built and shipped directly to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). FRU identification for a customer to the...com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 Again, CMVs are custom models and are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. Also, PEW, eSupport, and the HMM will have this configuration sent to fulfillment, where...
Hardware Maintenance Manual
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v Authorized IBM Business Partners can access Eclaim at the MT Model level. 20 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Under "Filter by Date" select SYSTEM SERVICE PARTS. hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW... record under PARTS SHIPPED WITH YOUR SYSTEM. For the Remaining FRUs (the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Parts Information by Category" select SERVICE...
v Authorized IBM Business Partners can access Eclaim at the MT Model level. 20 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Under "Filter by Date" select SYSTEM SERVICE PARTS. hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW... record under PARTS SHIPPED WITH YOUR SYSTEM. For the Remaining FRUs (the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Parts Information by Category" select SERVICE...
Hardware Maintenance Manual
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... Unplug the ac adapter cable from the ac adapter does not always indicate a defect. v If the power problem occurs only when the ThinkPad Essential Port Replicator is used , replace the port replicator. Measure the output voltage at the plug of the following power supply checkouts: v ...adapter cable. Note: Noise from the computer. 2. Power system checkout To verify a symptom, do the following: v Replace the system board. v If the problem persists, go to "ThinkPad T400 and R400 (14.1-inch widescreen)" on page 30 To check the ac adapter, do the following : 1. v If the computer ...
... Unplug the ac adapter cable from the ac adapter does not always indicate a defect. v If the power problem occurs only when the ThinkPad Essential Port Replicator is used , replace the port replicator. Measure the output voltage at the plug of the following power supply checkouts: v ...adapter cable. Note: Noise from the computer. 2. Power system checkout To verify a symptom, do the following: v Replace the system board. v If the problem persists, go to "ThinkPad T400 and R400 (14.1-inch widescreen)" on page 30 To check the ac adapter, do the following : 1. v If the computer ...
Hardware Maintenance Manual
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...V dc, measure the resistance between battery terminals 1 (+) and 7 (-). If the charge indicator still does not turn on , replace the system board. under this condition the battery pack can charge to + 12.6 Ground (-) 3. To check the battery pack, do not click), and the percentage... double-click the Power Meter icon. Remove it is displayed. Perform operational charging. If the resistance is correct, replace the system board. 30 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Power off the computer. 2. Note: If the battery pack becomes hot, it...
...V dc, measure the resistance between battery terminals 1 (+) and 7 (-). If the charge indicator still does not turn on , replace the system board. under this condition the battery pack can charge to + 12.6 Ground (-) 3. To check the battery pack, do not click), and the percentage... double-click the Power Meter icon. Remove it is displayed. Perform operational charging. If the resistance is correct, replace the system board. 30 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Power off the computer. 2. Note: If the battery pack becomes hot, it...
Hardware Maintenance Manual
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... the voltage of the backup battery. v If the backup battery discharges quickly after replacement, replace the system board. Remove the backup battery (see "1010 Battery pack" on page 72). 5. See the following : 1. Red (+) Black (-) Wire Red Black Voltage (V dc) +2.5 to +3.2 Ground v If the ...
... the voltage of the backup battery. v If the backup battery discharges quickly after replacement, replace the system board. Remove the backup battery (see "1010 Battery pack" on page 72). 5. See the following : 1. Red (+) Black (-) Wire Red Black Voltage (V dc) +2.5 to +3.2 Ground v If the ...
Hardware Maintenance Manual
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...many as three passwords may be replaced for a scheduled fee. 34 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Power-on password...passwords has been set . the system administrator enters both in the BIOS Setup Utility. The system board must be entered before an operating system can be made available to the servicer, there is ..., the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad computer: the power-on by an unauthorized person. The password must be needed ...
...many as three passwords may be replaced for a scheduled fee. 34 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Power-on password...passwords has been set . the system administrator enters both in the BIOS Setup Utility. The system board must be entered before an operating system can be made available to the servicer, there is ..., the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad computer: the power-on by an unauthorized person. The password must be needed ...
Hardware Maintenance Manual
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... on page 45 v "Intermittent problems" on page 46 v "Undetermined problems" on page 46 The symptom-to "Intermittent problems" on page 46. System board. 0176 System Security-The system has been tampered with. 1. If replacing a FRU does not solve the problem, put the original part back in sequence...Run BIOS Setup Utility. This index can be replaced next. A numeric error is not described there, go to -FRU index in the ThinkPad computers, see the manual for each error detected in sequence." Then save the current setting by diagnostic codes in this section lists symptoms and ...
... on page 45 v "Intermittent problems" on page 46 v "Undetermined problems" on page 46 The symptom-to "Intermittent problems" on page 46. System board. 0176 System Security-The system has been tampered with. 1. If replacing a FRU does not solve the problem, put the original part back in sequence...Run BIOS Setup Utility. This index can be replaced next. A numeric error is not described there, go to -FRU index in the ThinkPad computers, see the manual for each error detected in sequence." Then save the current setting by diagnostic codes in this section lists symptoms and ...
Hardware Maintenance Manual
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...Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. 1. Hard disk drive. 4. System board. 021x Keyboard error. Run interactive tests of the keyboard and the auxiliary input device. 0220 Monitor type error-Monitor type does not match ...the one of them . 1. Load Setup Defaults in BIOS Setup Utility. 3. System board. 0231 System RAM error-System RAM fails at offset nnnn. System board. 0232 1. DIMM. Extended RAM fails 2. at offset nnnn. 40 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual
...Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. 1. Hard disk drive. 4. System board. 021x Keyboard error. Run interactive tests of the keyboard and the auxiliary input device. 0220 Monitor type error-Monitor type does not match ...the one of them . 1. Load Setup Defaults in BIOS Setup Utility. 3. System board. 0231 System RAM error-System RAM fails at offset nnnn. System board. 0232 1. DIMM. Extended RAM fails 2. at offset nnnn. 40 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual
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...DIMM. 2. Remove the daughter card that you Unauthorized daughter card is dead. 1. in -Turn off and remove the daughter card. 2. System board. 0271 Date and time error-Neither the date nor the time is plugged in -Turn off and remove the miniPCI network card. 1. Run BIOS...Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Reset the password by connecting the ac adapter. 2. System board. 1802 Unauthorized network card is set in BIOS Setup Utility. 2. DIMM. 3. Related service information 41 Numeric error codes (continued) Symptom or ...
...DIMM. 2. Remove the daughter card that you Unauthorized daughter card is dead. 1. in -Turn off and remove the daughter card. 2. System board. 0271 Date and time error-Neither the date nor the time is plugged in -Turn off and remove the miniPCI network card. 1. Run BIOS...Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Reset the password by connecting the ac adapter. 2. System board. 1802 Unauthorized network card is set in BIOS Setup Utility. 2. DIMM. 3. Related service information 41 Numeric error codes (continued) Symptom or ...
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...to enter SETUP 1. If in the primary drive bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached to Slot-0... (HDD) may not function correctly on HDD1 (Ultrabay hard disk drive) 1. Reseat the hard disk drive. 2. System board. 42 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is plugged in Slot-1. Reseat the hard disk drive. Table 1. Numeric error...
...to enter SETUP 1. If in the primary drive bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached to Slot-0... (HDD) may not function correctly on HDD1 (Ultrabay hard disk drive) 1. Reseat the hard disk drive. 2. System board. 42 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is plugged in Slot-1. Reseat the hard disk drive. Table 1. Numeric error...
Hardware Maintenance Manual
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...entered hibernation mode. 2. Invalid system configuration data. Fan error. System board. 1. DIMM. 2. Thermal grease. 3. System board. No valid operating system. 1. Reinstall the operation system. Related service information 43 System board. 1. Backup battery. 3. Check the status of device which you ...want to boot from. 2. Excluded from . Failing bits: nnnn. Load "Setup Defaults" in the BIOS Setup Utility. 2. System board. 1. Load "Setup Defaults" in the BIOS Setup Utility. 2. Device Error. 1. v Enter the BIOS Setup Utility and add the ...
...entered hibernation mode. 2. Invalid system configuration data. Fan error. System board. 1. DIMM. 2. Thermal grease. 3. System board. No valid operating system. 1. Reinstall the operation system. Related service information 43 System board. 1. Backup battery. 3. Check the status of device which you ...want to boot from. 2. Excluded from . Failing bits: nnnn. Load "Setup Defaults" in the BIOS Setup Utility. 2. System board. 1. Load "Setup Defaults" in the BIOS Setup Utility. 2. Device Error. 1. v Enter the BIOS Setup Utility and add the ...
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... is set . Type the password and press Enter. 44 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual LCD assembly. 3. Beep symptoms Symptom or error FRU or action, in sequence No beep, power-on indicator on password prompt appears. POST error. System board. connected tightly and correctly. 2. Reinstall the operating system. No...
... is set . Type the password and press Enter. 44 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual LCD assembly. 3. Beep symptoms Symptom or error FRU or action, in sequence No beep, power-on indicator on password prompt appears. POST error. System board. connected tightly and correctly. 2. Reinstall the operating system. No...
Hardware Maintenance Manual
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..., in any replacement LCD will have zero pixel defects. Reseat all LCD connectors. 3. System board. 1. LCD-related symptoms Symptom or error No beep, power-on indicator on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+,... SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will not provide replacement if the LCD is within ...
..., in any replacement LCD will have zero pixel defects. Reseat all LCD connectors. 3. System board. 1. LCD-related symptoms Symptom or error No beep, power-on indicator on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+,... SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will not provide replacement if the LCD is within ...
Hardware Maintenance Manual
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...following FRUs one at least 10 times. 2. PC Cards 4. Determine whether the problem has been solved. 6. LCD assembly 46 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Intermittent problems Intermittent system hang problems can be considered only when a problem recurs...FRU code. Printer, mouse, and other external devices d. External diskette drive or optical drive g. System board b. Non-ThinkPad devices b. Visually check each FRU for the system board in the internal drive i. FRU replacement should be due to the docking station or the port replicator...
...following FRUs one at least 10 times. 2. PC Cards 4. Determine whether the problem has been solved. 6. LCD assembly 46 ThinkPad T400 and R400 (14.1-inch widescreen) Hardware Maintenance Manual Intermittent problems Intermittent system hang problems can be considered only when a problem recurs...FRU code. Printer, mouse, and other external devices d. External diskette drive or optical drive g. System board b. Non-ThinkPad devices b. Visually check each FRU for the system board in the internal drive i. FRU replacement should be due to the docking station or the port replicator...
Hardware Maintenance Manual
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... with USB 1.1 and 2.0) v IEEE 1394 connector Internal modem v 56.6 Kbps Audio v Built-in stereo speakers v Software control volume Ethernet (on the system board) v Gigabit Ethernet PCI Express Mini Card v ThinkPad 11b/g Wireless LAN Mini PCI Express Adapter III v Intel WiFi Link 5100 v Intel WiFi Link 5300 Media slot v One ExpressCard slot and...; Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T400 and R400 (14.1-inch widescreen) 49 Table 7.
... with USB 1.1 and 2.0) v IEEE 1394 connector Internal modem v 56.6 Kbps Audio v Built-in stereo speakers v Software control volume Ethernet (on the system board) v Gigabit Ethernet PCI Express Mini Card v ThinkPad 11b/g Wireless LAN Mini PCI Express Adapter III v Intel WiFi Link 5100 v Intel WiFi Link 5300 Media slot v One ExpressCard slot and...; Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T400 and R400 (14.1-inch widescreen) 49 Table 7.
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... 9. Turn on a horizontal surface, and run the following table shows the test for each FRU. Interactive Tests --> Diskette ThinkPad T400 and R400 (14.1-inch widescreen) 53 Make sure the modem is attached to Compatibility, and run Diagnostics --> Fixed Disks You... ATA (SATA) setting to start the diagnostic program. Press enter. 5. FRU tests FRU Applicable test System board 1. Diagnostics --> Systemboard 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. PC Card slot Diagnostics --> Systemboard --> PCMCIA ExpressCard slot 1. Diagnostics...
... 9. Turn on a horizontal surface, and run the following table shows the test for each FRU. Interactive Tests --> Diskette ThinkPad T400 and R400 (14.1-inch widescreen) 53 Make sure the modem is attached to Compatibility, and run Diagnostics --> Fixed Disks You... ATA (SATA) setting to start the diagnostic program. Press enter. 5. FRU tests FRU Applicable test System board 1. Diagnostics --> Systemboard 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. PC Card slot Diagnostics --> Systemboard --> PCMCIA ExpressCard slot 1. Diagnostics...
Hardware Maintenance Manual
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...the serial number of the system unit is a 128-bit number uniquely assigned to provide unique IDs until the year A.D. 3400. Install the ThinkPad Hardware Maintenance Diskette Version 1.73 or later and restart the computer. 2. If the MTM and Product ID numbers differ from each device in ...your system board. ThinkPad T400 and R400 (14.1-inch widescreen) 59 Before replacing the system board, save the original serial number by doing the following: 1. The serial number of each other on the label...
...the serial number of the system unit is a 128-bit number uniquely assigned to provide unique IDs until the year A.D. 3400. Install the ThinkPad Hardware Maintenance Diskette Version 1.73 or later and restart the computer. 2. If the MTM and Product ID numbers differ from each device in ...your system board. ThinkPad T400 and R400 (14.1-inch widescreen) 59 Before replacing the system board, save the original serial number by doing the following: 1. The serial number of each other on the label...