Troubleshooting Guide
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... "Notices," on page 63. All rights reserved. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is unable to read the following: v Safety and Warranty... Guide included in Data-General, FAR 52.227.14 (Alternate III). U.S. GOVERNMENT USERS - Note Before using this information and the product it supports, be sure to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software-Restricted Rights...
... "Notices," on page 63. All rights reserved. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is unable to read the following: v Safety and Warranty... Guide included in Data-General, FAR 52.227.14 (Alternate III). U.S. GOVERNMENT USERS - Note Before using this information and the product it supports, be sure to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software-Restricted Rights...
Troubleshooting Guide
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...Getting help and service 45 Getting help on the Web 45 Calling the Customer Support Center . . . 45 Getting help around the world 47 Worldwide telephone list ...Appendix B. Recovery options 29 Introducing Rescue and Recovery . . . . . 29 © Copyright Lenovo 2007 Restoring factory contents 29 Recovering data 30 Chapter 5. Features and Specifications 59 Features 59 Specifications 60... Types of your computer . . . 6 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage ...
...Getting help and service 45 Getting help on the Web 45 Calling the Customer Support Center . . . 45 Getting help around the world 47 Worldwide telephone list ...Appendix B. Recovery options 29 Introducing Rescue and Recovery . . . . . 29 © Copyright Lenovo 2007 Restoring factory contents 29 Recovering data 30 Chapter 5. Features and Specifications 59 Features 59 Specifications 60... Types of your computer . . . 6 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage ...
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...of Access Help. See http://www.lenovo.com/think/support. See the Appendix B, "Customer Replaceable Units (CRUs)," on page 1. Where are the main hardware features of my new ThinkPad computer? For an explanation of the alternative recovery methods offered by Lenovo, see "This guide and other ... contents" on page 3 of this Guide for the list of Customer Replaceable Units and the location of this Guide. 10 ThinkPad® T61 Service and Troubleshooting Guide What safety precautions should I find detailed answers. See the separate Safety and Warranty Guide for my machine...
...of Access Help. See http://www.lenovo.com/think/support. See the Appendix B, "Customer Replaceable Units (CRUs)," on page 1. Where are the main hardware features of my new ThinkPad computer? For an explanation of the alternative recovery methods offered by Lenovo, see "This guide and other ... contents" on page 3 of this Guide for the list of Customer Replaceable Units and the location of this Guide. 10 ThinkPad® T61 Service and Troubleshooting Guide What safety precautions should I find detailed answers. See the separate Safety and Warranty Guide for my machine...
Troubleshooting Guide
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.... For more information about PC-Doctor for Windows, see Appendix A, "Warranty information," on the computer. When preparing to contact the Customer Support Center, be able to PC-Doctor for Windows. 3. Turn on page 53. See the Advanced configuration section in Windows 2000, Programs) and... follows: 1. For the warranty applicable to your computer, you have time to the computer, remove any tests can I contact the Customer Support Center? Click Start. 2. To start the diagnostic program, do not interrupt the test while it by running . Solving computer problems 11 ...
.... For more information about PC-Doctor for Windows, see Appendix A, "Warranty information," on the computer. When preparing to contact the Customer Support Center, be able to PC-Doctor for Windows. 3. Turn on page 53. See the Advanced configuration section in Windows 2000, Programs) and... follows: 1. For the warranty applicable to your computer, you have time to the computer, remove any tests can I contact the Customer Support Center? Click Start. 2. To start the diagnostic program, do not interrupt the test while it by running . Solving computer problems 11 ...
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...cannot test the hard disk drive that is displayed at the lower left of the hard disk drive. Turn on the computer. 12 ThinkPad® T61 Service and Troubleshooting Guide The menu for service. While the message, "To interrupt normal startup, press the blue ThinkVantage button," is ... in the "Introducing Rescue and Recovery" section in the Ultrabay Enhanced™ of the following Web site: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo &lndocid=tpad-matrix Diagnosing problems using PC-Doctor from the service partition By using PC-Doctor from the diskette drive, and...
...cannot test the hard disk drive that is displayed at the lower left of the hard disk drive. Turn on the computer. 12 ThinkPad® T61 Service and Troubleshooting Guide The menu for service. While the message, "To interrupt normal startup, press the blue ThinkVantage button," is ... in the "Introducing Rescue and Recovery" section in the Ultrabay Enhanced™ of the following Web site: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo &lndocid=tpad-matrix Diagnosing problems using PC-Doctor from the service partition By using PC-Doctor from the diskette drive, and...
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... 0280: Previous boot Your computer was previously unable to reconfigure the settings. Power off , is depleted. The Wireless USB card is not supported on this computer. If you still see the same error code, have been corrupted by pressing F10. Solving computer problems Message Solution 0250:... it on this computer. The WAN card is plugged in - Power off and remove the Wireless USB card. The daughter card is not supported on HDD0 (Main hard disk drive) The hard disk is plugged in - Have the hard disk serviced. Remove it . 1804: Unauthorized WAN...
... 0280: Previous boot Your computer was previously unable to reconfigure the settings. Power off , is depleted. The Wireless USB card is not supported on this computer. If you still see the same error code, have been corrupted by pressing F10. Solving computer problems Message Solution 0250:... it on this computer. The WAN card is plugged in - Power off and remove the Wireless USB card. The daughter card is not supported on HDD0 (Main hard disk drive) The hard disk is plugged in - Have the hard disk serviced. Remove it . 1804: Unauthorized WAN...
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This moves the entry to the older computer. Your computer supports an enhanced password algorithm. If you have set a hard disk password with a fully charged battery. Chapter 3. For details, see the Battery and power category in ... press the x key. then turn on the hard disk drive of my computer, I cannot unlock the hard disk password. Computers older than yours may not support such a security function. Hard disk drive problems Problem: Solution: The hard disk drive does not work. Problem: Solution: After setting a hard disk password on the...
This moves the entry to the older computer. Your computer supports an enhanced password algorithm. If you have set a hard disk password with a fully charged battery. Chapter 3. For details, see the Battery and power category in ... press the x key. then turn on the hard disk drive of my computer, I cannot unlock the hard disk password. Computers older than yours may not support such a security function. Hard disk drive problems Problem: Solution: The hard disk drive does not work. Problem: Solution: After setting a hard disk password on the...
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...and programs that the total capacity of the disk appears to the support site. The Product Recovery Program contained within this area enables you might note that Lenovo preinstalled on your problem. Watch the screen carefully while your computer, Lenovo provides simpler methods of the hard disk. Although hidden, the backups... features, see the "Recovery overview" section of the disc. The files and programs for these discs. Chapter 4. Do the following : © Copyright Lenovo 2007 29 v Troubleshoot and diagnose problems using an incorrect version of the Access Help.
...and programs that the total capacity of the disk appears to the support site. The Product Recovery Program contained within this area enables you might note that Lenovo preinstalled on your problem. Watch the screen carefully while your computer, Lenovo provides simpler methods of the hard disk. Although hidden, the backups... features, see the "Recovery overview" section of the disc. The files and programs for these discs. Chapter 4. Do the following : © Copyright Lenovo 2007 29 v Troubleshoot and diagnose problems using an incorrect version of the Access Help.
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SO-DIMMs with different capacities are available. Note: Use only the memory types supported by installing a double data rate (DDR) 2 synchronous dynamic random access memory (DRAM) unbuffered small outline dual inline memory module (SO-DIMM), available as an option, ...
SO-DIMMs with different capacities are available. Note: Use only the memory types supported by installing a double data rate (DDR) 2 synchronous dynamic random access memory (DRAM) unbuffered small outline dual inline memory module (SO-DIMM), available as an option, ...
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...necessary to the Microsoft Web site at http://www.lenovo.com/think . Lenovo offers Up and Running technical assistance with your ThinkPad computer even easier. Getting help and information by telephone through the Customer Support Center. The following services are the latest software source...Windows product updates. You can get help on the Web The Lenovo Web site on page 47. Some fees might apply. For more information about ThinkPad computers, what action is http://www.lenovo.com/think /support. Trained personnel are available via Web download (connection charges may ...
...necessary to the Microsoft Web site at http://www.lenovo.com/think . Lenovo offers Up and Running technical assistance with your ThinkPad computer even easier. Getting help and information by telephone through the Customer Support Center. The following services are the latest software source...Windows product updates. You can get help on the Web The Lenovo Web site on page 47. Some fees might apply. For more information about ThinkPad computers, what action is http://www.lenovo.com/think /support. Trained personnel are available via Web download (connection charges may ...
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...to be near your computer when you make selected Engineering Changes (ECs) available that are subject to http://www.lenovo.com/think/support, and click Warranty, then follow the instructions on the screen. For the terms and conditions of parts not manufactured... Installation and maintenance of network operating systems (NOS) v Installation and maintenance of 46 ThinkPad® T61 Service and Troubleshooting Guide When calling for your call . Lenovo or your reseller, if authorized by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the Worldwide...
...to be near your computer when you make selected Engineering Changes (ECs) available that are subject to http://www.lenovo.com/think/support, and click Warranty, then follow the instructions on the screen. For the terms and conditions of parts not manufactured... Installation and maintenance of network operating systems (NOS) v Installation and maintenance of 46 ThinkPad® T61 Service and Troubleshooting Guide When calling for your call . Lenovo or your reseller, if authorized by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the Worldwide...
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...Service is delivered through the method of the countries where service is sold, your computer might be able to http://www.lenovo.com/support/phone. Worldwide telephone list Phone numbers are subject to perform warranty service. Service will be performed by country, and ...ThinkPad machine type is available, go to service all countries. If the number for International Warranty Service, which automatically entitles you travel with your computer or relocate it to a country where your country or region is provided in certain countries might apply at http://www.lenovo.com/ support...
...Service is delivered through the method of the countries where service is sold, your computer might be able to http://www.lenovo.com/support/phone. Worldwide telephone list Phone numbers are subject to perform warranty service. Service will be performed by country, and ...ThinkPad machine type is available, go to service all countries. If the number for International Warranty Service, which automatically entitles you travel with your computer or relocate it to a country where your country or region is provided in certain countries might apply at http://www.lenovo.com/ support...
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...) China Technical Support Line 800-990-8888 86-10-58851110 (Mandarin) China (Hong Kong S.A.R.) ThinkPad (Technical enquiry hotline): 2516-3939 (Hong Kong) 0800-839 (Macau) ThinkPad Service Center: ...-938-228 (Hong Kong) 0800-336 (Macau) (Cantonese, English, Mandarin) China (Macau S.A.R.) ThinkPad (Technical enquiry hotline): 0800-839 (Cantonese, English, Mandarin) Colombia 1-800-912-3021 (Spanish) ...Republic +420-2-7213-1316 Denmark 4520-8200 (30 day up and running support) 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-...
...) China Technical Support Line 800-990-8888 86-10-58851110 (Mandarin) China (Hong Kong S.A.R.) ThinkPad (Technical enquiry hotline): 2516-3939 (Hong Kong) 0800-839 (Macau) ThinkPad Service Center: ...-938-228 (Hong Kong) 0800-336 (Macau) (Cantonese, English, Mandarin) China (Macau S.A.R.) ThinkPad (Technical enquiry hotline): 0800-839 (Cantonese, English, Mandarin) Colombia 1-800-912-3021 (Spanish) ...Republic +420-2-7213-1316 Denmark 4520-8200 (30 day up and running support) 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-...
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...) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English) 02-7031-6101 (30 day up and running support) +39-800-820094 (Warranty service and support) (Italian) ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 Korea Latvia Lithuania Luxembourg Malaysia Both of the above numbers will be transferred to ...
...) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English) 02-7031-6101 (30 day up and running support) +39-800-820094 (Warranty service and support) (Italian) ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 Korea Latvia Lithuania Luxembourg Malaysia Both of the above numbers will be transferred to ...
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... +9411 2493548 (English) 08-477-4420 (30 day up and running support) 077-117-1040 (Warranty service and support) (Swedish) 058-333-0900 (30 day up and running support) 0800-55-54-54 (Warranty service and support) (German, French, Italian) 50 ThinkPad® T61 Service and Troubleshooting Guide Getting help and service Country or Region Malta... +44 (0)1475-555-055 +31-20-514-5770 (Dutch) 0800-733-222 (English) 001-800-220-1830 (Spanish) 6681-1100 (30 day up and running support) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center-
... +9411 2493548 (English) 08-477-4420 (30 day up and running support) 077-117-1040 (Warranty service and support) (Swedish) 058-333-0900 (30 day up and running support) 0800-55-54-54 (Warranty service and support) (German, French, Italian) 50 ThinkPad® T61 Service and Troubleshooting Guide Getting help and service Country or Region Malta... +44 (0)1475-555-055 +31-20-514-5770 (Dutch) 0800-733-222 (English) 001-800-220-1830 (Spanish) 6681-1100 (30 day up and running support) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center-
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Getting help and service Country or Region Taiwan Thailand Turkey United Kingdom United States Uruguay Venezuela Vietnam Telephone Number 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-299-229 (Thai) 00800-4463-2041 (Turkish) 01475-555-055 (30 day up and running support) 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) For northern area and Hanoi: 84-4-843-6675 For southern area and Ho Chi Minh City: 84-8-829-5160 (English, Vietnamese) Chapter 6. Getting help and service 51
Getting help and service Country or Region Taiwan Thailand Turkey United Kingdom United States Uruguay Venezuela Vietnam Telephone Number 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-299-229 (Thai) 00800-4463-2041 (Turkish) 01475-555-055 (30 day up and running support) 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) For northern area and Hanoi: 84-4-843-6675 For southern area and Ho Chi Minh City: 84-8-829-5160 (English, Vietnamese) Chapter 6. Getting help and service 51
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...Daughter Card X X Online Video X X X X X X X X X 58 ThinkPad® T61 Service and Troubleshooting Guide Service and Setup Troubleshooting Instructions Guide Access Help Online Hardware Maintenance Manual... External CRUs (pluggable) AC adapter X Power cord for your machine type. v The Customer Support Center. v The Online Hardware Maintenance Manual and Online Videos available from the Support Web site http://www.lenovo.com/support...
...Daughter Card X X Online Video X X X X X X X X X 58 ThinkPad® T61 Service and Troubleshooting Guide Service and Setup Troubleshooting Instructions Guide Access Help Online Hardware Maintenance Manual... External CRUs (pluggable) AC adapter X Power cord for your machine type. v The Customer Support Center. v The Online Hardware Maintenance Manual and Online Videos available from the Support Web site http://www.lenovo.com/support...
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... you charge the battery pack, its temperature must be at 50 to 60 Hz v Input rating of remaining battery power, see http:// www.lenovo.com/think/support. Capacity: 5.2 AH or 7.8 AH, depending on the task tray. v Relative humidity: - Nominal voltage: 10.8 V dc - Operating system v For operating ...systems supporting your computer, see the Power Manager Gauge on the model Battery life v For percentage of the ac adapter: 100-240 V ac, 50 to 2438 ...
... you charge the battery pack, its temperature must be at 50 to 60 Hz v Input rating of remaining battery power, see http:// www.lenovo.com/think/support. Capacity: 5.2 AH or 7.8 AH, depending on the task tray. v Relative humidity: - Nominal voltage: 10.8 V dc - Operating system v For operating ...systems supporting your computer, see the Power Manager Gauge on the model Battery life v For percentage of the ac adapter: 100-240 V ac, 50 to 2438 ...
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...change Lenovo product specifications or warranties. Lenovo may... Any reference to a Lenovo product, program, or ... Lenovo (United States), Inc. 1009 Think...Lenovo 2007 63 Notices Notices Lenovo may be incorporated in your local Lenovo representative for use in implantation or other product, program, or service. The furnishing of Lenovo or third parties. Attention: Lenovo...any Lenovo intellectual ...new editions of Licensing LENOVO PROVIDES THIS PUBLICATION ...Lenovo product, program, or service may result in this document are periodically made to the information herein; Lenovo...
...change Lenovo product specifications or warranties. Lenovo may... Any reference to a Lenovo product, program, or ... Lenovo (United States), Inc. 1009 Think...Lenovo 2007 63 Notices Notices Lenovo may be incorporated in your local Lenovo representative for use in implantation or other product, program, or service. The furnishing of Lenovo or third parties. Attention: Lenovo...any Lenovo intellectual ...new editions of Licensing LENOVO PROVIDES THIS PUBLICATION ...Lenovo product, program, or service may result in this document are periodically made to the information herein; Lenovo...
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...personal information management (PIM) resources - like e-mail, calendar, to help with initial installation of software, visit http://www.lenovo.com/think/support. The standalone license does not include the right to or disconnected from your work and guide you through individual tasks. For ... full Notes license at a reduced price. Appendix D. IBM Lotus Software Offer About the offer for purchasers of ThinkPad computers with Windows XP: As a qualifying purchaser of a ThinkPad computer with the Windows XP operating system, you are receiving a single, limited license for the Lotus Notes "...
...personal information management (PIM) resources - like e-mail, calendar, to help with initial installation of software, visit http://www.lenovo.com/think/support. The standalone license does not include the right to or disconnected from your work and guide you through individual tasks. For ... full Notes license at a reduced price. Appendix D. IBM Lotus Software Offer About the offer for purchasers of ThinkPad computers with Windows XP: As a qualifying purchaser of a ThinkPad computer with the Windows XP operating system, you are receiving a single, limited license for the Lotus Notes "...